Don’t pay for a rental car with Zelle
By Greg Collier
With many people planning vacations for the warmer weather, there are a number of scams to look out for. We recently highlighted some of them here. Another scam vacationers may want to be aware of involves rental cars.
When looking to rent a vehicle, make sure you’re speaking to an actual rental car agency. If you do a web search for a phone number to a rental car agency, you may not be given the results you’re actually looking for. Scammers can and have paid web search companies to have their listings show higher than the actual rental agencies in some search results.
The listing and possibly the website itself will appear like it belongs to one of the brand name agencies like Budget or Enterprise to name a few. However, when you call the number in the listing, you’ll actually be directed to a scam call center.
This recently happened to an elderly woman from Texas. Her son came to visit, and she decided to rent a car. She thought she was talking to Budget, but was actually talking to scammers. They gave her a great price, but then the scammers asked for a $400 security deposit to be paid through Zelle. Unfortunately, the victim sent the $400 to the scammers and no car was ever delivered.
To steer clear of this scam while renting a car, it is advisable to utilize the customer service hotline provided on the rental agency’s official website. Nearly all agencies offer a location finder tool on their website, which guides you to the closest branch in your area and provides their respective contact number.
And when paying for your rental, legitimate agencies will never ask for payment through apps like Zelle, Venmo, or Cash App. Neither will they ask for payment in gift cards or cryptocurrency. If they do, they’re trying to scam you.
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