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  • Geebo 8:00 am on June 10, 2020 Permalink | Reply
    Tags: , , , , customer support, , , , , ,   

    A new series of scams to look out for 

    A new series of scams to look out for

    Here are some new scams that we’ve found out about that are going on around the country. Please keep in mind that just because they are not currently happening in your area doesn’t mean that they can’t.

    Another victim has been scammed through the freelancer platform Upwork. In Pennsylvania, a woman had accepted an editing position that she had found on Upwork. She was sent a check for $2000 by her ’employer’ in order to buy equipment for her position. She was then instructed to send what wasn’t spent back to her employer through Venmo and gift cards. The $2000 check later turned out to be fraudulent. Upwork has said that you should not communicate with a client outside of the Upwork platform. If you receive a check in the mail and are asked to send a balance back through untraceable means like Venmo or gift cards, it’s almost a guarantee that the job is a scam.

    In Northern California, at least one resident has reported a new scam that had happened to them. They say they received a text message where a cybercriminal claimed that they had total control of the victim’s cell phone including the microphone and camera. The scammer then tried to extort $1500 in cryptocurrency out of the person they texted. The odds are very slim that your phone will be hijacked in this way. That’s also not taking into account that when you pay a purported blackmailer like this, they will continue to try and squeeze as much money out of you as possible. If you receive a text like this you are asked to report it to the Federal Trade Commission.

    Lastly, in Tulsa, Oklahoma man fell for a customer service scam that left him out of $1500. The man was having issues with his Cash App account. He called what he thought was Cash App’s customer service department but was actually a scammer. Before it was all over, the man’s Cash App account had been drained by the scammers. In this day and age of everything being online, not every company has a customer service number you can call. Often scammers take advantage of this by advertising phony customer service numbers. If you need to contact a company for customer service, go directly to that company’s website and look for a link that either says ‘contact us’ or ‘support’. Don’t just do a web search for ‘company x’s customer service number’ as there’s a good chance that number could be fake.

     
  • Geebo 8:17 am on May 4, 2016 Permalink | Reply
    Tags: customer support, , ,   

    Don’t fall for fake customer support numbers 

    Don't fall for fake customer support numbers

    Having problems with your Facebook account? How about your GMail or Office 365? Surely giant corporations like Facebook, Google and Microsoft have customer service numbers that you can call. Actually, they don’t. Gone are the days when you could call just about any company up on the phone to try to get them to resolve your problem, especially tech companies. Behemoths like Facebook and Google have become such large global corporations offering free services that it is financially unfeasible for them to offer phone assistance. That hasn’t stopped some from trying to take advantage of that situation.

    If you were to go to your search engine of choice looking for these numbers you would definitely find some. However in many instances they are not legitimate numbers. Instead they are scam artists posing as these companies in order to take something valuable from you. They could be trying to access your GMail or Facebook accounts in order to steal personal information or they could be falsely charging you money to ‘fix’ whatever issue it is that you have.

    For the record, Geebo is very approachable and you can even Tweet at our CEO.

     
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