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  • Geebo 8:00 am on September 14, 2021 Permalink | Reply
    Tags: , , gift cards, ,   

    Slick new scam targets satellite subscribers 

    Slick new scam targets satellite subscribers

    By Greg Collier

    Consumers who subscribe to satellite TV sometimes have to deal with a number of scams. This usually comes in the form of scammers offering some too good to pass up upgrade. The scammers will then use your financial information to take your money right out of your bank account or steal your credit card information. Some scammers will even ask you for your satellite TV PIN to divert your payment from your provider to the scammers. However, a new scam has popped up that is clever enough that it might find a higher number of victims than the typical scam.

    In upstate New York, consumers have complained about a scam that sounds plausible but has a telltale sign it’s a scam. The scammers are posing as DirecTV representatives and offering an upgrade as a co-promotion with eBay. As part of the deal with eBay, customers are being asked to pay for the upgrade using eBay gift cards. As we always say, gift cards are a surefire way to tell if something is a scam. No legitimate company takes gift cards as payment. Scammers prefer gift cards since they can be redeemed almost immediately and are virtually untraceable.

    What makes this scam a little more concerning than usual is that the scammers are said to have customers’ account numbers. How the scammers are obtaining this information is unknown at this time. So even if the caller has your account information, that doesn’t rule them out from being a scammer. Anytime you get a call like this, you should hang up and call your provider at their customer service number listed on your bill. They’ll then be able to tell you if an offer is legitimate or not. However, if the offer is tied to payments in gift cards, that’s virtually guaranteed to be a scam.

     

  • Geebo 8:00 am on August 16, 2021 Permalink | Reply
    Tags: , gift cards, , ,   

    NY warns the boss scam is back 

    NY warns the boss scam is back

    By Greg Collier

    With the Delta-variant of COVID-19 causing so many new outbreaks, a lot of employees are going back to working from home. Many other employees never even returned to the office and retained their work at home positions. However, due to the most recent outbreaks, a scam targeting work at home employees has been on the rise again, at least according to the state of New York, and if it’s happening in New York, you can bet it’s only a matter of time before it starts hitting other parts of the country.

    While it’s not a new scam, the Empire State is warning work at home employees to be wary of any emails or texts you receive from your boss asking you to buy gift cards. The messages will appear like they’ve come from a high-ranking official from within your company, but the address and phone numbers on these messages can be spoofed. You’ll be asked to buy a bunch of gift cards for a ‘business emergency’ and then you’ll be instructed to give the numbers to the scammer posing as your boss.

    There’s another version of this scam that’s even more costly. In some cases, employees that work in accounting departments, human resources, or accounts payable have been asked to cut checks to scammers or switch bank accounts to a scammer’s account.

    When it comes to dealing with corporate funds or corporate purchases that seem out of the ordinary, take the time to verify with either your direct supervisor or the person who’s supposedly sending the messages with a phone call. While it may seem like an inconvenience to some, it’s better than losing a bunch of your company’s money. Also, keep in mind that no legitimate business will make payments to anyone with gift cards. As we are fond of saying, gift cards are the currency of the scammers.

     

  • Geebo 8:06 am on July 29, 2021 Permalink | Reply
    Tags: , gift cards, , , ,   

    Secret Shopper scam tries to streamline 

    By Greg Collier

    Secret Shopper scams are back again. To be honest, they never really go away, but if the scammers were to be believed there would be more secret shoppers than actual shoppers.

    Being a secret shopper is an actual job. Many retailers hire secret shoppers to go to their various stores and review the shopping and customer service experience. It’s a job that’s been around for decades, too. When I was in my late teens, I was working a retail job and was admonished by my manager because a secret shopper caught me not wearing my name tag. You better believe I wore my name tag from then on.

    The secret shopper position has long been a favorite tool of scammers. In this latest case reported by the Better Business Bureau of Tulsa, scammers are emailing victims telling them that they’ve already been approved to be a secret shopper. If a victim responds to the email, they’re then told that they need to review a money wire transfer service like MoneyGram or Western Union. The victims are then sent a phony check. They’re instructed to deposit the check in their bank account. Then the victim is told to use the wire transfer service to transfer most of the money back to their boss and are told to keep part of the check as payment. Since the check is fraudulent, the victim who deposited it in their bank account is responsible for the check’s amount and any fees to their bank. Yet, the scammers have made off with the majority of the value of the check.

    This is the most streamlined version of this scam we’ve seen in quite some time. Typically, scammers will send you the fake check, have you deposit it, have you buy some items at whatever store they’re imitating, then have you send back the difference. This version of the scam goes right to the heart of the matter and has victims just essentially send the scammers money.

    As we have stated, secret shopper is an actual paying job. However, no company is going to email you out of the blue to tell you that you’ve been chosen. The position is actually a lot more rare than the scammers make it out to be. That’s not even taking into consideration that no real employer will ask you to deposit a check in your own bank account before spending it. And any time money transfer services or gift cards are involved, you can assume that everything about the job is a scam.

    If you want to actually become a secret shopper, you can check with the Mystery Shopping Providers Association at their website.

     

  • Geebo 8:00 am on July 23, 2021 Permalink | Reply
    Tags: gift cards, , ,   

    Scam victim led on terrifying goose chase 

    Victim led on terrifying goose chase

    By Greg Collier

    The jury duty scam is one of the more prevalent scams being perpetrated today. Usually, the victim receives a phone call from a scammer posing as local law enforcement. They then tell the victim that the victim has missed jury duty and that they need to pay a fine, or they’ll be arrested. The victim is then instructed to go out and buy gift cards so they can pay the fictitious fine over the phone. Longtime readers will know that the only thing gift cards should be used for are gifts. While we know this to be true, not everyone has gotten the message yet.

    A woman from North Carolina recently found this out the hard way. She received a phone call from scammers posing as the federal government and told her that she missed jury duty on a federal jury. The scammers told her that she received a certified letter informing her of being selected for jury duty and that she signed for it. They kept the victim on the phone while she drove to several different convenience stores in the area to purchase prepaid debit cards. When she questioned the method of payment, the scammers told her that this is how everyone pays in court now. She was also told that she was being kept under surveillance, and she couldn’t tell anyone because she was under a ‘federal gag order’.

    Before it was all over, she had spent $6000 on prepaid debit cards, before giving the numbers to the scammers. They then informed her to go to the county sheriff’s office to sign some affidavits before letting her off the phone. The scammers may have even had her go to the sheriff’s office as part of a cruel joke because when she had gotten there, their office was closed for the day.

    While we can look back at this scam with hindsight, it can be terrifying for people who are caught in the middle of it. However, we can also use hindsight to warn people how not to fall for such a scam. If there was a warrant out for your arrest for skipping jury duty, you would receive a notice in the mail. Law enforcement agencies do not call citizens to threaten them with arrest. Gift cards and prepaid debit cards are the number one sign that something is a scam. This is not how everyone in court pays fines today. Court costs and fines are still paid by traditional means such as cash or credit cards. Lastly, legal gag orders are only issued to people who are involved in a current and ongoing court case. Gag orders are not just issued on random citizens.

    If you were to receive a phone call like this, you should hang up and call your local police department at their non-emergency number.

     

  • Geebo 8:00 am on May 12, 2021 Permalink | Reply
    Tags: , gift cards, ,   

    Rental car scam is the latest attack on consumers 

    Single father taken in craigslist car con

    By Greg Collier

    Due to the pandemic, car rental companies were forced to sell off a lot of their cars just to stay afloat. Now that people are starting to travel again, car rental agencies have drastically raised their prices because of the shortage of inventory. Not surprisingly, scammers have stepped in to take advantage of the shortage. It seems like scammers always have their fingers on the pulse of multiple industries so they can immediately jump on any situation that could benefit them. While this scam may seem new, it’s actually a common scam with a new target base.

    How it works is the scammers are taking out ads on search engines. These ads claim to be from known car rental agencies except they have a different phone number listed than the actual agencies. If someone calls one of these phony numbers the person on the other end of the call promises a great deal for a rental car. The catch is that not only do you have to pay up front, you have to do so using a pre-paid debit card or gift cards. After someone makes the payment they’re told that the payment didn’t go through, and they need to make another payment. Scammers are notorious for trying to get more payments out of their victims if they can con them into sending the first payment.

    If this scam sounds a little familiar that’s because it’s a variation on the customer service scam. This is where scammers take out online ads purporting to be customer service departments for well-known companies. Cash App users have been plagued by this scam for years since Cash App doesn’t actually take customer phone calls.

    As far as avoiding this scam when renting a car, you should always use the customer service number that’s on the agency’s website. Most agencies have a location finding feature on their website that will direct you to the nearest local location along with their phone number.

     

  • Geebo 8:01 am on May 10, 2021 Permalink | Reply
    Tags: , , gift cards, ,   

    Offices of scammers are a thing 

    By Greg Collier

    eBay Motors works almost exactly like regular eBay does. You find a vehicle you want, you make the payment, and it’s up to you and the seller to arrange delivery of the vehicle. eBay Motors does not have its own delivery service. Neither do they contract out to third-party vehicle delivery services. Despite multiple warnings from eBay itself on their website, scammers have continually convinced victims that not only does eBay deliver vehicles, but you have to pay for the vehicle in eBay gift cards.

    This recently happened to a victim in the Raleigh, North Carolina area. She found a vehicle for sale on another platform. When she reached out to the seller, she received emails that looked like they had been sent by eBay Motors. The emails claimed that the purchase would be protected by an eBay Motors guarantee. All that she would need to do is pay for the vehicle using eBay gift cards. While eBay Motors does have financial protections in regard to fraudulent sales, that’s only if the vehicle is sold through their platform. As with a number of email scams, anyone can add an official-looking logo to their email to make it appear as if it had come from a legitimate source.

    What sort of surprised us about this story is what an AARP spokesperson said about the proliferation of scams like this, When we think of scam rings, we tend to think of shady people that are constantly on the move to prevent apprehension. However, the AARP spokesperson says that there are offices operating as businesses that are just scam operations. She says that leads are bought from other businesses and employees are given bonuses for successfully scamming a victim. That goes a long way in showing just how organized these scammers can be.

    https://youtu.be/Zrl-c_rirHs
     

  • Geebo 8:00 am on May 7, 2021 Permalink | Reply
    Tags: , gift cards, , , ,   

    Arrest warrant scammers now showing up at people’s homes 

    Arrest warrant scammers now showing up at people's homes

    By Greg Collier

    One of the most common scams is the arrest warrant scam. A scammer will call a victim out of the blue claiming to be with the local police. The scammers will then tell the victim that there’s a warrant out for their arrest. Most of the time, the scammers will say it’s because the victim missed jury duty. This makes the thought of an arrest warrant more believable since missing jury duty is a pretty innocuous crime that most people could see happening to them. The victims are then instructed to make some kind of payment over the phone, usually by untraceable means like gift cards or money transfers. We want to stress that these scams were normally done over the phone because in at least one community a scammer has added a dangerous step to the scam.

    In Suffolk, Virginia, a man showed up at a woman’s doorstep asking for the woman’s son. The man said that he was with the Suffolk Sheriff’s Office and that her son had a warrant out for his arrest. The scammer identified himself as Lt. Johnson, however, the Suffolk Sheriff’s Office does not have a Lt. Johnson working for them. Thankfully, the woman did not open the door to the scammer, but the story doesn’t end there. The scammer called the son telling him there was a warrant for his arrest unless he made a $1500 payment in gift cards. In the family’s defense, none of them had ever been arrested before and didn’t know that this was not how arrest warrants work. Once payment was made the scammer even called them back to gloat. We can only imagine what would have happened if the woman had opened her door to the scammer.

    If there is a warrant out for someone’s arrest, police will approach the suspect’s home which makes this new version of the scam incredibly dangerous for the victim. However, typically, police will send at least two officers to execute an arrest warrant. Also, please keep in mind that no law enforcement agency whether local, state, or federal will ever ask for any kind of payment in gift cards.

    We believe scams like this continue to happen because there is not enough education about situations like this. Please consider sharing this post on social media so more people can be protected from this scam.

     

  • Geebo 8:00 am on March 16, 2021 Permalink | Reply
    Tags: , , , , gift cards, ,   

    Victim loses $16,000 in Amazon scam 

    Victim loses $16,000 in Amazon scam

    By Greg Collier

    Amazon scams are nothing new. To be clear, we’re not talking about scams perpetrated by the online retailer giant. Instead, we’re talking about scams that use the Amazon name. The most infamous of these scams is the brushing scam. The brushing scam is when you get sent packages to your home of things you didn’t order. Usually, these packages come from Amazon and contain low-cost items. This is done so third-party vendors that sell through Amazon can give themselves good online reviews in your name, and the review shows up on Amazon as a verified purchase giving the phony review more legitimacy. In turn, this leads to these products being more recommended by Amazon. Sometimes, these items are charged to someone’s Amazon account.

    Today, we’re going to talk about what we’re going to call the false order scam. In this scam, the victim receives an email that looks like it came from Amazon. The email claims that expensive and high-end items have been charged to you. It then conveniently goes on to say that if you didn’t order these items, call the toll-free number contained in the email. The phone number goes to a phony customer service department that will either try to steal your personal and financial information or your money.

    Recently, a woman in North Carolina fell victim to this scam and lost $16,000. She received a scam email and when she called the fake customer service number she was instructed that she needed to buy thousands of dollars in gift cards to cancel the phony purchase. What made this scam particularly egregious was when the scammer stayed on the phone with the woman the entire time she went from store to store buying multiple gift cards. When she started suspecting this was a scam the scammer allegedly said that “You called us, scammers call you.”

    This is nowhere near being true. Scammers often set up phony customer service numbers for popular platforms. The Cash App customer service scam is one that immediately comes to mind.

    There are several ways to protect yourself from this kind of scam. The first is to check the email address from the sender. If it’s not from Amazon.com, it’s a scam. Also, before you go calling anyone suggested by the email, you can go into your Amazon account and check your order history to see if the order is real or not. Lastly, if you actually need to call Amazon, you can click on the Customer Service tab at the top of Amazon’s website for more information.

     

  • Geebo 9:19 am on March 11, 2021 Permalink | Reply
    Tags: , gift cards, icloud, , ,   

    Victim loses $15,000 in iCloud scam 

    By Greg Collier

    iCloud is Apple’s cloud storage service that it supplies to its users for free up to 5 GB of storage. If you’re not an Apple or iOS user, iCloud is akin to Google Drive, Microsoft’s One Drive, or Dropbox. A few years ago, iCloud made the headlines when a number of celebrities had the contents of their iCloud accounts leaked to the internet. So, in theory, iCloud accounts can be hacked. Scammers know this and use this fear as a way to trick their victims who may not be that technically savvy as one woman in Missouri recently discovered.

    The 86-year-old woman was expecting an important call from her daughter when she answered her phone. The person on the other line claimed that the woman’s iCloud account had been hacked along with 42 other iCloud users. The scammer then told the woman that she would need to buy gift cards in order to protect her data. Since the woman used iCloud frequently she complied. She ended up buying 29 $500 gift cards for Walmart. When store clerks asked her what all the gift cards were for, she was instructed by the scammers to tell the clerks that the cards were for her grandchildren. The scammers told her that she would be reimbursed, but instead she was out $14,500.

    Tech support scams and their variants have been around since the dawn of the internet and continue to find victims. However, these scams are easy to thwart. All you need to keep in mind is that none of the big tech companies are ever going to call you out of the blue. That includes Apple, Microsoft, Google, Facebook, and the like. The best way to keep your personal storage accounts safe is to use a password that is difficult to guess. Password managers are a great tool to assist you with this. It also helps if you don’t use the same password for multiple accounts. Again, this is where a password manager comes in handy.

    However, if someone calls you out of the blue to tell you that your account has been hacked or your computer has a virus, hang up on them. The tech companies will never call you and no one can remotely tell if you have a virus on your computer.

     

  • Geebo 9:00 am on February 1, 2021 Permalink | Reply
    Tags: , gift cards, , , ,   

    Tech support scam leads to home security breach 

    Tech support scam leads to home security breach

    A woman from Tennessee not only lost thousands of dollars to a tech support scam, but she also had her privacy violated by a group of scammers.

    It started when she received an email from what she thought was her antivirus provider. The email claimed that they would be automatically charging her $299 for a year’s service. The woman called the customer service number included in the email and the person on the other line said they would refund her money. She was then instructed to download an app to her computer that would aid in her receiving her refund.

    The program she downloaded was actually a remote access program. This gave the scammers control of her computer. The woman input the amount of $300 for the refund, but the scammers added two more zeros to the amount making the phony refund look like the woman would be receiving $30,000.

    The scammers convinced the woman that they just paid her $30,000 to her bank account and that she needs to return it. She was told that the only way the money could be paid back was through wire transfer. The scammers even printed out documentation she would need for her bank on her own printer since they had control of her computer. They even had the woman leave her computer on all night while they did scans claiming they had to make sure the money went through.

    In the morning the woman’s bank account was down $50,000. When she called the scammers back still thinking they were customer service, they told her that the transfer didn’t go through, and they needed $10,000 in gift cards instead.

    Then the woman noticed that the light on her computer’s webcam was lit without her turning it on. This indicated that she was being watched by the scammers. She covered up the cam but her home security cameras were also connected to her computer, so she disconnected those cameras as well.

    Before all was said and done, the woman was out $37,000 to the scammers and her privacy had been essentially violated.

    The first way a scam like this can be avoided is to not use an antivirus software. While that may seem risky, Windows 10 has a pretty robust antivirus solution built into it, and it’s free. Secondly, if you receive an email like this, and you think there may actually be a problem with your account, don’t use the phone number in the email. Instead, go directly to the company’s website and look for a phone number there. Lastly, no legitimate company is going to ask for money through wire transfer or gift cards. Scammers do this because the money is virtually untraceable once they receive it that way.

     

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