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  • Geebo 8:00 am on September 14, 2021 Permalink | Reply
    Tags: , , , satellite tv,   

    Slick new scam targets satellite subscribers 

    Slick new scam targets satellite subscribers

    By Greg Collier

    Consumers who subscribe to satellite TV sometimes have to deal with a number of scams. This usually comes in the form of scammers offering some too good to pass up upgrade. The scammers will then use your financial information to take your money right out of your bank account or steal your credit card information. Some scammers will even ask you for your satellite TV PIN to divert your payment from your provider to the scammers. However, a new scam has popped up that is clever enough that it might find a higher number of victims than the typical scam.

    In upstate New York, consumers have complained about a scam that sounds plausible but has a telltale sign it’s a scam. The scammers are posing as DirecTV representatives and offering an upgrade as a co-promotion with eBay. As part of the deal with eBay, customers are being asked to pay for the upgrade using eBay gift cards. As we always say, gift cards are a surefire way to tell if something is a scam. No legitimate company takes gift cards as payment. Scammers prefer gift cards since they can be redeemed almost immediately and are virtually untraceable.

    What makes this scam a little more concerning than usual is that the scammers are said to have customers’ account numbers. How the scammers are obtaining this information is unknown at this time. So even if the caller has your account information, that doesn’t rule them out from being a scammer. Anytime you get a call like this, you should hang up and call your provider at their customer service number listed on your bill. They’ll then be able to tell you if an offer is legitimate or not. However, if the offer is tied to payments in gift cards, that’s virtually guaranteed to be a scam.

     
  • Geebo 8:00 am on August 10, 2021 Permalink | Reply
    Tags: , DISH, , , satellite tv, ,   

    Scam Round Up: QR Codes, Satellite TV, and unsubscribe scams 

    Scam Round Up: QR Codes, Satellite TV, and unsubscribe scams

    By Greg Collier

    Once again, we’ve come across a few scams that may not warrant an entire blog post to themselves, but we felt deserved your attention.

    We’ve all seen QR Codes, even though we may not know what their called. They’re the codes that retailers and other companies use that can be scanned by your phone. In some instances, they give you more information on a product or service. However, the Better Business Bureau is warning consumers that scammers are using QR Codes for devious purposes. These malicious QR Codes are even worse than links used in phishing emails, as the QR codes can not only lead you to malicious websites or inject malware into your device, they can also open up many payment apps. It’s recommended that you only scan QR Codes from entities you trust.

    ***

    If you subscribe to a satellite TV service like DISH, or DirecTV, you may want to be wary of any phone calls offering upgrades. If someone calls you claiming to be from your provider and asking for your address and PIN, hang up. Scammers will try to get you to pay for non-existent upgrades while saying it’s a better deal to pay now over the phone than having a technician show up. These providers will never ask you for personal information over the phone, and giving a scammer your PIN could lead to your payments being directed to them rather than your provider.

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    Lastly, we have a scam that wants you to unsubscribe from a service or product, sort of. In this scam, the scammers call their victims and tell them that they must unsubscribe from a free trial or their credit card will be charged. If the victim says that they never signed up for any free trial, the scammers will say that someone else must have signed them up, and they still need to cancel. The scammers will then lead victims to a phony website where they can supposedly unsubscribe from the service they never signed up for in the first place. Of course, these websites are designed to not only steal your information, but can inject malware on to your device as well. If you receive one of these calls, it’s recommended that you contact your credit card company to make sure there are no subscription services on your account that you didn’t sign up for personally.

    ***

    And again, as we like to say, just because a scam isn’t happening in your area, that doesn’t mean you shouldn’t look out for it.

     
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