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  • Geebo 9:00 am on January 11, 2024 Permalink | Reply
    Tags: , , brushing scam, , , ,   

    Bank refused to stop fraudulent wire transfer 

    Bank refused to stop fraudulent wire transfer

    By Greg Collier

    A man from Utah fell victim to two different scams, which resulted in scammers taking $10,000 from his bank account.

    The first scam that targeted him was the brushing scam. He was receiving several deliveries from Amazon that he didn’t order. Third-party Amazon vendors do this to game the review system, so phony reviews can have the ‘verified purchase’ tag added to them. This scam can be relatively harmless to consumers unless their Amazon account has been compromised, which this man wanted to find out.

    The second scam he fell into was a customer service impersonation scam. He Googled the number for Amazon’s customer service department, which wasn’t Amazon at all. Instead, it was a scammer’s call center posing as Amazon. Scammers will often pay search engines to have their scam phone number placed higher than the actual company they’re imitating. The phony Amazon rep told the man that it appeared someone had wired $10,000 to New York without his permission. Amazon, and other retailers, cannot access your bank records, if you think you’re speaking with Amazon, and they ask for your banking details, the odds are you’re being scammed.

    When the phony rep asked for the man’s credit card information, he realized he was being scammed. He went to his local Wells Fargo branch, since that was who he banked with. The branch manager told him there was, in fact, a wire transfer going out to New York for $10,000. When the man asked the manager to stop the transfer, he was instead referred to Wells Fargo’s fraud department, who told him that would investigate the matter and get back to him in ten days. It only took one day for the $10,000 to disappear from the man’s account. When the fraud department finished their investigation, they denied the man’s claim, saying that someone using the man’s username and password made the transfer, which made the man responsible for the financial loss.

    Mysteriously, once the man contacted his local TV news station about the matter, Wells Fargo reimbursed his money. As we have detailed in previous stories like this one. That seems to be the only way bank scam victims can get a refund, and even then, it’s not a guarantee.

    To safeguard yourself, it’s advisable to visit the official website of a company to obtain accurate contact information for addressing any issues you may encounter. Relying on contact details obtained through online searches can be unreliable. Additionally, refrain from sharing passwords or passcodes with anyone, and avoid granting remote access to your laptop or phone unless you initiate the call using the authentic contact number. Financial institutions typically request passwords or passcodes exclusively through their official app or website.

     
  • Geebo 8:00 am on June 5, 2023 Permalink | Reply
    Tags: , brushing scam, , ,   

    Brushing scam sends luxury knock-offs 

    Brushing scam sends luxury knock-offs

    By Greg Collier

    If you’re unfamiliar with the brushing scam, it’s when a seller or a third-party vendor creates fake customer accounts on an online marketplace like Amazon. The scammer then ships inexpensive or sometimes completely worthless items to the addresses associated with those fake accounts. The scammer can then leave positive reviews from the fake accounts, boosting their seller rating and improving their visibility on the platform. This can lead to increased sales and higher rankings in search results, thereby tricking other buyers into thinking the seller is trustworthy.

    Sometimes, the items sent to consumers don’t even match the item the scammers are reviewing. They just need to make it appear as if the consumer received one of their items, so they can claim it was a verified purchase. Consumers used in a brushing scam tend to receive low-value and lightweight items to make the scam affordable for scammers. However, in Chicago, residents there are receiving some unusual goods.

    According to news reports, Chicago area residents have been receiving fake luxury items which they didn’t order. The example used in the news report was a counterfeit Cartier ring, complete with a ‘certificate of authentication’. The Federal Trade Commission has remarked that other items have been sent as well, like a counterfeit Burberry scarf. But the FTC would also like to remind us that no one is going to send the authentic items to people for free.

    While the brushing scam may seem like a victimless crime, it really isn’t. If the scams are successful, the algorithms sites like Amazon use will recommend these shady sellers instead of legitimate ones. In turn, this leads to consumers getting inferior products. Not only that, but there is also a security risk involved. While you can legally keep the items sent to you, it may mean that one of your retail accounts may have been compromised. If you receive one of these unsolicited packages, log in to your retail account and make sure it wasn’t charged to you. Even if it wasn’t, you should change your password and enable two-factor authentication on your account.

     
  • Geebo 9:00 am on December 15, 2022 Permalink | Reply
    Tags: , brushing scam, , , ,   

    Why are online shoppers getting a cardboard square in the mail? 

    Why are online shoppers getting a cardboard square in the mail?

    By Greg Collier

    There have been reports from around the country of online shoppers receiving a weird delivery in their mail. Consumers who have used large online retail outlets like Amazon, eBay, and Walmart have reportedly been getting envelopes which have nothing in them but a cardboard square. To make matters more puzzling, they’re all supposedly coming from the same address in Nebraska. Is this some elaborate prank, or is there something more insidious at play?

    According to security experts, this is another version of the brushing scam. The brushing scam always involves getting items from retailers the recipients didn’t even order. This is largely done through Amazon, but has been known to be done through other online retailers. However, it’s not Amazon or other online retailers who are mailing out cardboard squares, the brushing scam is usually committed by third-party vendors who sell their items through retailers like Amazon.

    The reason vendors do this is to increase visibility of their product, although in an underhanded way. First, the vendors make it appear as if the recipient is a verified buyer of the item. This way, the vendors can put fake five-star reviews for their items in the recipient’s name. In turn, this increases the visibility of their item on websites like Amazon.

    Sometimes, the recipients will get a package that doesn’t even have the item that’s supposedly being sold. Instead, recipients will get something lightweight like a pair of cheap sunglasses, or in this case, a cardboard square. Scammers don’t want to actually use their money to pay for the postage quality items need.

    So, what does this mean for you if you receive an unordered item like this? The good news is you can keep the item you’ve received. The bad news is your online shopping accounts may have been compromised. Check your accounts like Amazon, eBay, Walmart, and the like to make sure no purchases have been made without your knowledge. If there has, contact that retailer’s customer service immediately. If not, you’ll want to at least change the password on your retail accounts.

     
  • Geebo 9:00 am on March 3, 2022 Permalink | Reply
    Tags: , brushing scam, , , , Wish.com   

    Brushing scam continues to plague consumers 

    Brushing scam continues to plague consumers

    By Greg Collier

    On the surface, the brushing scam seems like a victimless crime. You receive a package in the mail addressed to you that you didn’t order and probably didn’t pay for. By law, you get to keep whatever was in the package. No harm, no foul, right? Well, not exactly.

    In the brushing scam, third-party vendors that sell products on platforms like Amazon, Walmart and Wish, will send hundreds of their products to unsuspecting users of those sites. They use the fact that you received the package to use your name in a product review as a verified buyer. This allows the vendor to give themselves phony five-star reviews for a product that more often than not is cheaply made and shoddy. In turn, this tricks unsuspecting consumers into buying this product because of the false positive reviews. As you can see, while the scam is quite elaborate, it’s not without its victims.

    The State of New York, recently issued a warning to its residents about the brushing scam. They suggest that if you receive anything organic, like food, plants, or seeds, to dispose of them as they could pose an ecological threat, especially if they’re from overseas. If the package comes from a platform like Amazon, you should notify them and have them remove any false reviews made in your name. Lastly, you should check all your retail accounts to make sure that you weren’t charged for any of these products. Just as a precaution, you should change your passwords to these accounts every few months or so.

    In some cases, the recipients of these products have had their personal information compromised. So, if you receive one of these brushing packages, you may also want to keep an eye on your credit history to make sure your identity hasn’t been stolen.

     
  • Geebo 9:00 am on December 24, 2021 Permalink | Reply
    Tags: , brushing scam, buskers, , , , , violin scam,   

    Scam Round Up: The violin scam and more 

    By Greg Collier

    As we move into the holiday weekend, here are three more scams that you should be aware of.

    ***

    Most of us have seen street musicians known as buskers. They’re performing out on the street with a hat or an open guitar case, where people can leave tips if they enjoy the performance. I’m sure you’re wondering what could be scammy about that? It seems that there are several people from around the country have been using busking to trick people into giving them money. They appear to be playing a violin that’s hooked up to an amplifier, along with a sign that says they need money for food or rent. Here is one such episode from the state of New York. The phony violin players are actually pretending to play the violin, while the actual music comes from a recording. Some of these phony buskers will even list their Venmo or Cash App accounts, so you can donate to them electronically. If you see one of these fake musicians, you should just avoid them and not give them money.

    ***

    It seems the brushing scam has also picked up during the holiday season. This is where someone will receive items from a site like Amazon that they didn’t order. In most brushing cases. This is done so the seller of the item can post a positive review of the product using the victim’s name as a verified purchase. While you can keep anything you receive as part of a brushing scam, the goods are usually not worth keeping. In some instances, like this one, the Amazon account of the recipient has been compromised and is being charged for the items they receive. If you start receiving items you didn’t order, check your Amazon account for fraudulent activity and change your password.

    ***

    Lastly, residents in the state of Wisconsin have been receiving text messages claiming to be from the state’s DMV. The texts are requesting that residents follow a link to confirm personal information. However, the texts are also threatening residents with a suspension of their license if they don’t comply. No state is going to threaten their residents with suspension of their driver’s license for not following a text link. Not only that, but identity thieves can do a lot with your driver’s license number if they already have some of your other personal information. It’s almost as valuable as your Social Security number.

    ***

    Thank you for reading, and here’s hoping our readers have a safe and happy holiday.

     
  • Geebo 8:00 am on August 6, 2021 Permalink | Reply
    Tags: , brushing scam,   

    Brushing scam not as harmless as it seems 

    By Greg Collier

    The brushing scam is one of the more confusing scams if you’re not in the know. For clarification, the brushing scam is when third-party Amazon retailers send you a bunch of their products. You didn’t pay for it, but you didn’t order it either. The vendors do this so they can say you’re a verified purchaser and use your name to give themselves a five-star review. Legally, you can keep the stuff they send you, even though it’s usually low-quality items that you probably have no need for. So what’s the harm?

    According to the Better Business Bureau, it means that the scammers have a lot of your personal information. Enough of it in fact that they can open an Amazon account in your name even if you already have one. While you may not be losing money while getting free stuff delivered to your door, it does mean that your identity and privacy have been compromised.

    If you start receiving these unsolicited items from Amazon, the first thing you should do is make sure that your account isn’t being charged for the items you’re receiving. Just as a precaution, you should change your Amazon password to something that’s not easily guessable, like your birthdate or one of your kids’ names. Then you should contact Amazon to let them know that a vendor is brushing, as this is forbidden under Amazon’s terms of service. Go to Amazon’s website to find their customer service info. Don’t do a web search for their phone number, as that can lead you to a phony customer service department who is also looking to scam you.

     
  • Geebo 8:00 am on June 21, 2021 Permalink | Reply
    Tags: , brushing scam, ,   

    Brushing scams return in time for Prime Day 

    Brushing scams return in time for Prime Day

    By Greg Collier

    Amazon’s popular Prime Day promotion starts today. Prime Day has gotten so popular that other major retailers have started their own version of Prime Day to compete with Amazon’s industry-leading sale. While these online sales could be a great value for consumers, they could also be a great burden for some. According to reports, one of the more annoying scams has been making the rounds again just in time for Prime Day.

    Of course, we’re talking about the brushing scam. The brushing scam is when you get sent packages to your home of things you didn’t order. Usually, these packages come from Amazon and contain low-cost items. This is done so third-party vendors that sell through Amazon can give themselves good online reviews in your name, and the review shows up on Amazon as a verified purchase, giving the phony review more legitimacy. In turn, this leads to these products being recommended more often by Amazon. One family in New York State recently received thousands of face mask brackets that they didn’t order. They received so many that the boxes were piled higher than their front door.

    While you may think it’s great to be getting free stuff, the brushing scam could have longer lasting results. If you receive unsolicited packages like this, it could mean that your Amazon, or other retailer, account could be compromised. It’s recommended that you check your account for any unauthorized purchases and to change your account password. It could also mean that your identity was part of a data leak, which is where scammers often get the information about their victims. Also, you should keep an eye on your credit, as brushing scammers could potentially have your financial information as well.

     
  • Geebo 9:00 am on February 4, 2021 Permalink | Reply
    Tags: , brushing scam, , ,   

    New brushing scam sends out face masks 

    New brushing scam sends out face masks

    It was only a couple of weeks ago when we talked about the last brushing scam. That scam had people receiving a bluish-white powder in the mail.

    For those of you who may not know, a brushing scam is when you get sent packages to your home of things you didn’t order. Usually, these packages come from Amazon and contain low-cost items. This is done so third-party vendors that sell through Amazon can give themselves good online reviews in your name, and the review shows up on Amazon as a verified purchase giving the phony review more legitimacy. In turn, this leads to these products being more recommended by Amazon.

    The most recent brushing scam has consumers receiving a delivery of face masks. They’re said to be arriving in Amazon packages but being shipped from China. If you receive one of these packages, it’s recommended that you throw the masks out. You may also want to check your Amazon account to make sure your account has not been compromised. Even if it hasn’t been compromised, it is highly recommended that you change your Amazon password. If you were to leave your password unchanged, it could lead to items being purchased with your payment information. It could also lead to potential identity theft.

    If you shop at different online retailers, you should have a different password for each retailer. A password manager is recommended to assist you with that. Also, you should keep an eye on your credit as brushing scammers could potentially have your financial information.

    If any of your debit or credit cards have been used in this scam you’ll want to cancel them and have new ones issued. The only consolation to the victims of this scam is that they can legally keep the items sent to them, however, they’re usually not the type of items you’d normally want to keep.

     
  • Geebo 9:00 am on January 15, 2021 Permalink | Reply
    Tags: , brushing scam, , ,   

    New brushing scam sends you white powder 

    New brushing scam sends you white powder

    Brushing scams are unfortunately, nothing new. This is when you get sent packages to your home of things you didn’t order. Usually, they come from Amazon or some other large online retailer. This is done so third-party vendors with these retailers can give themselves good online reviews in your name. This makes it look like their product was favorably reviewed by verified purchasers. The most infamous brushing scam took place over this past summer when thousands of consumers received unsolicited packages of seeds in the mail.

    We may be facing yet another one of these massive brushing scam incidents. Police in the Indianapolis metro are reporting that residents there have been receiving quite an ominous delivery that they didn’t order. These packages have been said to contain a blue and white powdery substance. Local police say the substance isn’t harmful, but residents should still avoid contact with it. They are also recommending that if you receive one of these packages to contact your local police. The US Postal Inspection Service says that they’ve received reports of consumers from across the country receiving these packages.

    While police in Indiana are stating that the scammers are getting consumers’ personal information from public sources like social media, often these brushing scams can mean one of your online accounts has been compromised. For example, if you received one of these brushing packages from Amazon, your Amazon account may have been compromised. It’s recommended that you change your password if this happens to you. If you were to leave your password the way it is, that could lead to items being purchased with your money. There is also the potential that it could lead to identity theft.

    While the brushing scam may seem relatively harmless at first, it could lead to a world of trouble if the consumer isn’t careful.

     
  • Geebo 9:00 am on December 7, 2020 Permalink | Reply
    Tags: , brushing scam, ,   

    Brushing scams return in time for the holidays 

    Brushing scams return in time for the holidays

    While brushing scams have been around for a while, they came to prominence over the summer. That’s when a multitude of consumers across the country received unsolicited packages of seeds in the mail. While the latest round of brushing scams don’t appear to have the same scope as the seed scam, that doesn’t make them any less of a risk.

    If you’re unfamiliar with a brushing scam, it’s when overseas scammers send items to your home that you didn’t order. Usually, these items are sent from major online retailers like Amazon and Walmart. Brushing scammers are usually third party sellers on these retailer’s sites who are using the phony sales to inflate their review scores. Basically, the scammers will send you the product, then use that as a verified purchase to give themselves a good review. That’s just one of the many reasons why you shouldn’t believe every product review on a retailer’s website.

    Even though you may have received some products that are legally yours to keep, your personal information could be the cost. In many brushing scam cases, if you’re receiving these unsolicited items, it could mean that your retail accounts have been compromised. A number of these retailers allow you to keep your payment information on file. Potentially, these brushing scammers could also be making purchases through your account which you could be responsible for.

    The Better Business Bureau is warning consumers that if you receive unsolicited products, check your retail accounts to make sure that you haven’t been charged for any unauthorized purchases. You should also change the passwords on your retail accounts to try to prevent scams like this from happening to you in the future. Lastly, you should report any unsolicited products you receive to the retailer as it could help put a stop to the brushing practice.

    With the holidays right around the corner and many of us receiving deliveries from major retailers, these brushing packages could go unnoticed. Keep an eye on your deliveries and your credit and debit card statements to make sure you’re not being scammed.

     
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