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  • Geebo 8:00 am on June 19, 2019 Permalink | Reply
    Tags: , , robocalls, Tufts Medical Center   

    Robocalls could be a health hazard! 

    Robocalls could be a health hazard!

    Yesterday, we talked about how robocalls have become such a nuisance in our day to day lives and what the government is doing to try to stop them. Normally, we wouldn’t be talking about them again so soon as we like to give our readers some variety. However, news recently came out about how robocalls could potentially put lives in danger. As we previously stated, many people have taken to ignoring most phone calls if they don’t recognize the number. But what if you weren’t able to ignore any incoming calls? That’s exactly what happened to one prominent hospital last year.

    On April 30th of 2018, Tufts Medical Center in Boston received an onslaught of robocalls to their facility. The hospital received thousands of robocalls that tied up their phone lines for hours. The calls were in Mandarin Chinese threatening deportation if the person receiving the call did not divulge their personal information. This is a common scam perpetrated on new residents of our country and Tufts happens to be in Boston’s Chinatown. As you’ve probably guessed, facilities like Tufts can’t exactly take their phones off the hook or let them go unanswered. To do so would be putting their patients’ lives in jeopardy. Now imagine a busy hospital where not only do the staff have to treat patients but also have to deal with constantly ringing phones that are nothing but scam calls.

    While there has yet to be any evidence that these robocalls to hospitals have impacted anyone’s treatment negatively, they definitely have the potential to cause enough chaos to do so. If a large hospital was responding to a major disaster and came under attack from one of these robocall outbreaks it could seriously hamper their efforts to treat gravely injured patients.

    Unfortunately, most of these robocalls come from overseas where it would be hard to track and prosecute the perpetrators. Hopefully, the government and the phone carriers can come up with a plan to put an end to robocalls once and for all before they become dangerous.

     
  • Geebo 8:00 am on June 18, 2019 Permalink | Reply
    Tags: , robocalls, SHAKEN/STIR   

    Are robocalls about to become defunct? 

    Are robocalls about to become defunct?

    In the past, we’ve been somewhat critical of the Federal Communications Commission for the way the FCC has handled net neutrality in the United States. However, it seems that the FCC has taken steps to put a stop to one of today’s greatest nuisances, robocalls. These are the calls that often appear to be a local call making you think that it might be someone you know. Except when you answer the call it’s either some sales pitch or phone scam. It’s gotten to the point where many people won’t even answer their phone if they don’t recognize the number.

    Earlier this month, the FCC passed a provision that would require the major wireless providers to implement a new technology designed to stop robocalls. The carriers have until 2020 to implement the technology known as SHAKEN/STIR. You can read more about SHAKEN/STIR at this link. In essence, SHAKEN/STIR is said to be able to determine if the number calling you is coming from the phone number that shows up on your phone’s screen.

    In the meantime, there’s plenty you can do to block robocalls before SHAKEN/STIR is implemented. Many carriers have services or apps that can go a long way in blocking robocalls. Some of these services also let you report any potential robocall numbers to your carrier. Many of the services are free but some require an additional monthly fee. Speaking of fee, it’s not known yet the cost that the implementation of SHAKEN/STIR will cost the carriers and how much of that will be passed on to the consumer. While the potential end of robocalls sounds great it could result in an even heftier phone bill.

     
  • Geebo 9:02 am on June 2, 2017 Permalink | Reply
    Tags: , robocalls, telemarketers   

    FCC could allow telemarketers to go straight to your voicemail 

    FCC could allow telemarketers to go straight to your voicemail

    We’ve all gotten that call. We see a number we don’t recognize, but we answer the call anyway. There’s a longer than usual pause after you say hello before you hear a vaguely robotic voice attempting to offer you some unsolicited deal. If certain businesses and politicians have their way, we could all be avoiding those calls, but not necessarily in a better way. Telemarketers and the RNC are asking the FCC to allow their calls to bypass ringing your phone and let them go straight to your voicemail.

    The companies behind these annoying robocalls claim that allowing their calls to go to voicemail does not violate the 1991 Telephone Consumer Protection Act since the phone doesn’t actually ring. The RNC is in favor of this because they say not allowing this could affect political outreach campaigns. When telemarketers and politicians agree on something we should all be a little concerned. The FCC says the complaints they receive most are due to robocalls, but considering they ruled on the side of big business with the proposed repeal of net neutrality regulations it seems like they could actually agree to this practice.

    What do you think? Do you think this is a worse better or worse option than actually taking the call? Are you worried about your voicemail being flooded with telemarketing messages or do you look at it as a way of avoiding talking to them altogether?

     
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