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  • Geebo 9:00 am on November 8, 2021 Permalink | Reply
    Tags: , death threat, , text messaging,   

    Victim loses $1000 to cartel scam 

    By Greg Collier

    While it’s been a while, we’ve discussed the cartel scam before. Previously with this scam, scammers text their victims claiming to be part of a crime cartel from Mexico. They threaten their victims and the victims’ families with violence if they don’t pay money to the scammers. This is often followed up with violent images texted to the victims, with the scammers claiming this was the last person who didn’t pay. While many of us would deduce that this was a scam, what if we had family that lived on the border?

    A Dallas, Texas man recently received a text from someone claiming to be part of a cartel. The text said that the man owed them money and if he didn’t pay them, they were going to hurt him and his family. The man texted them back saying that he had no idea what they were talking about. The scammers called the man and listed the names of the man’s family members they were going to harm. The man’s family happened to live in El Paso, Texas, which is right across the border from Juarez, Mexico. Juarez is where many of the infamous crime cartels operate out of. The man paid the scammers $1000 before contacting Dallas police, who told him it was a scam. We can’t say we blame the man for falling victim to this scam.

    This is part of the reason why we say that anyone can fall for a scam. There is a set of circumstances where anyone could fall prey to a scammer.

    As far as this scam goes, if you receive text like this, do not respond to it. Instead, you should contact your local police department. Then contact your family members to make sure they’re ok. You should also limit what you share on social media, as that’s how scammers are able to obtain such in-depth information about their victims and their families.

     
  • Geebo 8:00 am on October 22, 2021 Permalink | Reply
    Tags: , , , , , text messaging, ,   

    Zelle scam keeps making victims out of bank customers 

    By Greg Collier

    Reports are still coming in about the scam that uses the Zelle payment app to drain victims’ bank accounts. In case you’ve missed our previous posts about the scam, scammers are posing as nationwide banks while sending text messages to victims asking them if they’ve made a large purchase. When the victim replies back, they’re then called by the scammers posing as the bank’s fraud department. The scammers tell the victim that someone is fraudulently using their account. The victim is then instructed to make a transfer through Zelle to ‘protect’ their account. Instead, the scammers are directing the money to their own accounts.

    Bank of America has taken the brunt of the criticism in this story, since it seems mostly B of A customers who have been affected. The bank has been seemingly resistant to either issue refunds or recover their customers’ money. Many times they’ve only done so after scam victims have contacted their local media. The scam has become so prevalent across the country that even the New York media is warning consumers about the scam.

    However, it’s not just Bank of America that is seeing their customers get taken for a ride. A number of Chase Bank customers have also reported falling victim to the scam. Recently, an Ohio woman lost $13,000 to the scam, and she was a Chase customer. As of the time of this writing, Chase has not commented on whether or not the woman will be getting her money back.

    The company that runs Zelle is jointly owned by is owned by Bank of America, BB&T, Capital One, Navy Federal Credit Union, JPMorgan Chase, PNC Bank, Ally, US Bank, and Wells Fargo. There are other banks that also use Zelle even though they don’t hold ownership in it.

    If your bank uses Zelle and you receive one of these scam texts, do not reply to it. Instead, call your bank’s customer service number from the back of your debit or credit card. That way, you know you’re talking to a legitimate customer service representative. They’ll be able to tell you if there is any real fraudulent activity on your account.

     
  • Geebo 8:00 am on October 13, 2021 Permalink | Reply
    Tags: , , , text messaging, , vaccine passport   

    No, you can’t get your vaccination status on your license 

    By Greg Collier

    Most of us know about the icons on our drivers licenses that indicate whether or not the license holder is an organ donor. In many states, it’s a small heart in one of the corners of the license. In others, it just says ‘organ donor’ listed somewhere on the card. Regardless if you’re a donor or not, we’ve all come to accept these indicators on our drivers licenses. Maybe because of that acceptance, scammers think that we’ll fall for another indicator on our licenses that indicate a more modern status.

    The state of Florida is warning its residents about a text messaging scam where the impostors are posing as the Florida Department of Highway Safety and Motor Vehicles. The text message claims that you can have your vaccination status added to your driver’s license. With the discussion of so-called vaccine passports, this might seem like a reasonable service. Many entertainment and sports venues are requiring proof of vaccination before attending, so wouldn’t it be convenient to just have it marked on your license? In reality, the state of Florida is offering no such service.

    As with most texting scams, the message contains a link that the scammers want you to click on, If you do, you’re taken to a website that looks like it belongs to the Florida DMV. You’ll then be asked for such personal information as your Social Security number, your driver’s license number, and you’ll even be asked to upload a photo of your license. This scam is an identity thief’s dream.

    There are a couple of things to keep in mind to protect yourself from scams like this. The first is to never click on a link in a text from someone you don’t know. Often they’ll take you to risky websites or inject your device with malware. The other thing to keep in mind is that government agencies never use text messaging to announce new services.

     
  • Geebo 8:00 am on October 8, 2021 Permalink | Reply
    Tags: , , , , , , , text messaging,   

    Scam Round Up: Don’t let strangers use your phone and more 

    Scam Round Up: Don't let strangers use your phone and more

    By Greg Collier

    We’re closing out the week again with another trio of scams that have popped up around the country.

    ***

    Our first scam comes to us from Charlotte, North Carolina. Residents there have been complaining about a bold scam that takes advantage of your kindness. The scam involves people coming up to you asking to use your phone. The scammers will have some kind of story like hey’re car broke down and can they use your phone to call someone. Once they have your phone, they’ll open up whatever payment app you have on your phone and send all your money to the scammers account. In Charlotte, residents there have said that Venmo was specifically targeted, but this scam could be used on any payment app. The best way to prevent this from happening, outside of letting no one use your phone, is to enable the security features on your accounts. Usually, you can secure your accounts with a PIN or have them require your fingerprint or facial recognition.

    ***

    Speaking of North Carolina, the Better Business Bureau of Eastern North Carolina is warning consumers about phony lenders who are really looking to pull off an old scam. In this scam, the lender promise an easy loan, and will deposit a check in your bank account. The scammers will then demand you to buy loan insurance before the check even clears. However, the check never clears as it’s a fake, leaving the victim responsible for the check’s amount to their bank. These phony lenders usually promise you won’t have to undergo a credit check. This should be your red flag, as all legitimate lenders will have you undergo a credit check. Also, no one seeking a loan should respond to unsolicited offers they may receive through text or email.

    ***

    Lastly, the Better Business Bureau of Tulsa is warning their residents about a text messaging scam that threatens to lock their phone. Consumers there have been getting texts that appear to come from their cell phone providers telling them that their phone will be locked if they don’t make a payment. The text also contains a link that should never be clicked on. The link will either inject malware into your phone or it will ask you for your financial information. If you receive one of these texts or one like it, call the customer service number that appears on your bill or on the provider’s website.

    ***

    Please keep in mind that scams like this aren’t confined to the area where they are being reported on in the news. They could just as easily be happening in your area.

     
  • Geebo 8:00 am on September 23, 2021 Permalink | Reply
    Tags: , , , , text messaging, ,   

    Text message scams using big name companies 

    Text message scams using big name companies

    By Greg Collier

    We think it’s safe to assume that many mobile phone users would prefer to receive a text message than a phone call. Text message are just so much more convenient than stopping whatever you’re doing to take a call. Except, not every type of communication can be done through text messaging. For example, if you needed any kind of customer service, it would be painstakingly long to do that through text. That’s not even taking into account that text messages have become yet another domain where scammers thrive. Scammers love the anonymity that text messaging allows. This lets them pose as just about anyone, and lately, they’ve been posing as some of the best known companies in the country. We’ve recently read reports that say there a two text message-based scams that happening all over the country.

    The first text message scam we heard about recently is offering COVID-19-based discounts to customers of Verizon, one of the nation’s largest phone providers. Here is an example of what the text message says…

    “COVID-19 REFUND. VERIZON COMPANY is giving out $950 to all users of our Verizon service, If yes kindly text your Verizon.”

    As you can see, the text message isn’t very well written, which is a great indicator that the text message is a scam. The messages also contain a link that you shouldn’t click on as it could do untold damage to your device, or ask you for personal information you shouldn’t be sharing. Not only are scammers posing as Verizon, but they’ve also been posing as Netflix and Hulu, among other companies. As much as we’d like them to be, these companies aren’t in business by giving away money to their millions of customers.

    The other texting scam involves large national banks Chase and Bank of America. In this scam, victims have been receiving texts that say something along the lines of…

    Chase Bank Fraud. Did you attempt $5,000 Zelle-transfer? Reply yes/no/help.

    Or…

    “Bank of America fraud alert. Did you just attempt a Zelle transaction of $3,500? Please reply yes or no.”

    Most people would probably text no back to the sender. However, the senders are just scammers who are fishing for your banking information. Once someone replies to the text, it’s followed up with a phone call from a scammer posing as bank customer service. The scammers will then walk you through a process on Zelle that allows them access to your bank account. Before you know it, it’s been cleared out. What makes this scam so problematic is that banks do sometimes text their customers to let them know if there has been fraudulent activity on their account. In this case, it’s always best to call the customer service number on your debit card than responding to the text.

    A good way to protect yourself from such scams is to verify any text you receive about money with a phone call. Even if it’s from people you know because any phone number can be spoofed.

     
  • Geebo 8:00 am on July 16, 2021 Permalink | Reply
    Tags: AirPods, , , , , , text messaging   

    Amazon raffle text is a scam 

    By Greg Collier

    The Better Business Bureau is reporting that they’ve received complaints in the hundreds about a new texting scam. Considering the number of people who report things to the BBB, there are probably thousands more who are receiving this scam text message. And once again, due to their popularity and ubiquity, online retailer Amazon is having their name used in this new scam. The same could be said for Apple, as one of their more popular products is being used in the scam.

    As you can see above, the text message gives off the impression that you’ve won a pair or Apple AirPods from Amazon. All you have to do is click the link in the text message. The link takes you to a fraudulent website that looks like Amazon but isn’t. You’re then asked to enter your financial information to pay for a $6 shipping charge. Except, your card isn’t charged for $6 and instead is charged for close to $100. For your trouble, you still get a pair of earbud style headphones in the mail, but they’re a cheap knockoff that are probably worth less than the supposed shipping charge.

    When it comes to things like online raffles and sweepstakes, you need to keep one rule in mind. You can’t win a contest that you didn’t enter. Corporations like Amazon don’t do random surprise drawings to give away prizes. It’s also illegal for any contest or sweepstakes to make you pay for your prize, this includes shipping. It’s also recommended that you don’t click on random links in text messages and emails. These links could lead you to scam websites such as this or inject malware into your device.

    It might be a cliché, but it’s a cliché for a reason. If sounds too good to be true, it probably is.

     
  • Geebo 8:00 am on June 1, 2021 Permalink | Reply
    Tags: , , , , text messaging   

    Responding to a scam text 

    Responding to a scam text

    By Greg Collier

    PNC Bank has been dealing with many text message scams. Like many banking scams, the text messages say that there is an issue with the recipient’s PNC account. The text message then gives a phone number that the recipient can call to rectify the issue. As you’ve probably guessed, the phone number doesn’t belong to PNC and instead goes to a phony customer service department. But aren’t you just a little bit curious to know what happens if you were to call that phone number?

    A cybersecurity expert in the Pittsburgh, Pennsylvania area recently received one of these PNC scam texts. He knew right away it was a scam because he didn’t bank with PNC. However, he decided to call the number provided in the text to see what happens. He was greeted by an automated message that instantly asked for his Social Security number. The automated message then asked for not only his banking PIN but his debit card number as well. As you can imagine, if a scammer were to get a hold of this information, someone’s bank account could be immediately emptied.

    It’s not just PNC that is dealing with this. Fifth Third Bank is also currently dealing with a similar scam. Considering scammers will send out these texts en masse no matter who you bank with, you should be suspicious of texts that claim to come from your bank. Especially if they’re claiming there’s an issue with your account. If you receive a banking text like this, and it appears to be coming from your bank, do not click on any link in the text or call the number the text might provide. Instead, call the number on the back of your debit card or go to the bank’s website to find the actual customer service number.

     
  • Geebo 9:00 am on January 5, 2021 Permalink | Reply
    Tags: , , , , , text messaging   

    Two PayPal scams you should be aware of 

    Two PayPal scams you should be aware of

    PayPal is probably one of the most trusted online payment systems today. There aren’t many online retailers that don’t accept PayPal as a payment option. PayPal also allows those who are underrepresented by banks to not only shop online but to also have a debit card that the consumer can use like any bank debit card. However, this post isn’t meant to be free publicity for PayPal. While PayPal does offer many protections to their users, it can still be used in various scams as we’re about to take a look at now.

    Security experts are warning about a new series of text messages going around that are designed to steal your PayPal login information. The text messages claim that there has been fraudulent activity on your PayPal account and that your account is now limited. That would mean that you would be restricted in the use of your own PayPal account. The text then directs you to click on a link to verify your account. If you click on the link, you’ll be taken to a phony PayPal page that resembles the genuine article. If you enter your login information on this phony page, your information has just been stolen. Since many PayPal accounts are linked to bank accounts, your bank account could be in jeopardy as well. If you feel like you’ve clicked on one of these links and given them your information you should immediately change your PayPal password.

    The other scam is more hands on so to speak. A woman in Georgia was selling a cell phone on Facebook Marketplace. She met a buyer at a local restaurant. The man agreed to buy the phone using PayPal. The buyer showed the woman a fake email that looked like he had just paid her through PayPal. However, the woman wasn’t seeing the payment in her account. The man then made it appear as if he was calling PayPal himself and told the woman that the payment would be in her account in a couple of hours. As you can expect, the payment never showed up. PayPal doesn’t work like this as payments are almost instantaneous. Once you make or receive a payment you should be notified by PayPal right away. If you’re not notified you shouldn’t take a stranger’s word for it that you’ve been paid.

     
  • Geebo 9:00 am on November 10, 2020 Permalink | Reply
    Tags: , , text messaging,   

    Texting scam threatens victims with violence 

    Texting scam threatens victims with violence

    While not a new scam, there seems to be a resurgence in a disturbing text messaging scam. In this scam, the scammers will text their victims claiming to be from an organized crime cartel. The scammers will try to intimidate their victims into sending them money by threatening the victim with violence and sending the victim graphic pictures of people who have been violently murdered. This is usually followed up with the threat of this is what they’ll do to you if you don’t pay them. In reality, the victim is rarely ever in any real danger. Now, it seems, the scammers are increasing their intimidation tactics.

    A man in North Carolina recently received one of these text messages. The messages he received said that he owed the cartel $1500 and followed up with the graphic images and threats. However, what made this instance particularly disturbing was that the scammers knew the man’s name and address. They also had the names and addresses of some of his family members. They even claimed that they had men outside of his home in case he didn’t pay them. The man ended up blocking the number and contacting police.

    These types of scammers are hoping that by using threats of violence they can put their victims in such an emotional state that the victims will give in to the scammer’s demands. More often than not, the scammers are calling or messaging from overseas and have no real way of carrying out these threats.

    If you receive one of these threatening texts it is recommended that you do not respond to the scammers. Instead, you should contact law enforcement.

    Victims who have fallen for the scam have were instructed to make payment through gift cards, prepaid debit cards, or money transfers. These are hallmarks of the majority of scams as once the payment is sent it’s almost impossible to get back and is even more difficult to trace.

     
  • Geebo 9:00 am on November 3, 2020 Permalink | Reply
    Tags: , , , , , text messaging   

    Stimulus check scams are back 

    Stimulus check scams are back

    Most Americans received their economic impact payments much earlier this year. This hasn’t stopped scammers from trying to trick people into using the promise of additional stimulus payments into giving up either money or personal information.

    Recently, scammers have been texting their victims with messages that state they have pending stimulus payments. The text then goes on to say that if you want to accept these payments you need to click on the attached link. While we haven’t confirmed this if previous texting scams are any indicator, the link will take you to a website that will require you to enter your personal information. Or it could potentially ask you to pay a ‘processing fee’ to receive your stimulus payment. In either case, the stimulus payment doesn’t exist. Ever since the initial economic impact payment were issued, the government has not approved any additional stimulus payments.

    Please keep in mind that the majority of federal agencies that deal with the general public do not communicate by text. That’s not even taking into account that if a government office needs to discuss stimulus payments they will refer to them by their proper name of economic impact payment. Anyone contacting you calling them a stimulus payment or stimulus check is probably not with the government. That’s not even mentioning that even if additional impact payments were to be issued you wouldn’t have to pay money to receive them.

    In addition to these warnings, it’s just good practice to avoid clicking on links in text messages from people you don’t know. This is a common practice used in several different scams that are designed to either steal your personal information or inject malware into your device. Either of which could lead to a number of expensive and inconvenient problems in the future.

     
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