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  • Geebo 8:00 am on July 21, 2023 Permalink | Reply
    Tags: , , , , , traveling   

    Scammers hope you miss your flight 

    Scammers hope you miss your flight

    By Greg Collier

    If you’ve ever had to travel by air, then you’re probably familiar with flight delays and cancellations. Unfortunately, they’re an inevitable part of flying. Or maybe you got stuck in traffic and missed your flight. When this happens, what’s the first thing you do. For some, it’s to get on the phone with their airline to see if they can reschedule a new flight to get to their destination. But very few people have the customer service number memorized or saved to their phone. So, they’ll Google the airline’s number, and the next thing they know, they’ve paid five times the original ticket price and are still stuck at the airport without an updated flight.

    So, how does something like this happen? A couple of ways, actually. Typically, scammers will buy sponsored listings on search engines to have their fake phone number promoted over the official number. Or they pose as the airline and tell the search engine company that their phony number is the new customer service number.

    When a weary and frustrated traveler calls a scam call center, a scammer, posing as a customer service agent, will tell the traveler they can book them a new flight with no problem. Except, the new ticket costs multiple times more than the original ticket price. Then the scammers will either ask for your payment information, or they’ll ask for an unusual payment method like gift cards or cryptocurrency. As you can probably imagine, they’re not booking anyone a new flight, either.

    If you find yourself in this situation, don’t rely on search engines for phone numbers. Instead, go to the airline’s website and find their customer service number there. If you do call an unauthorized customer service number and the customer service rep doesn’t mention the airline’s name when answering your call, that could be a good indicator you’re talking to a scammer. Lastly, when flying, use a credit card whenever possible. Credit cards offer much more protection than a debit card.

     
  • Geebo 8:00 am on August 5, 2022 Permalink | Reply
    Tags: , cancellations, , traveling   

    BBB warns of Airline ticket scam 

    BBB warns of Airline ticket scam

    By Greg Collier

    The airline industry has yet to return to pre-pandemic conditions. Many of the airlines are still understaffed and overbooked, leading to record numbers of flight cancellations. As should be expected, scammers have their fingers on the pulse of the airline industry and are using the industry’s problems to the scammers’ advantage. It’s become such an issue that Better Business Bureau offices all over the country have issued multiple warnings about these scams.

    Most of these airline ticket scams start with where someone buys their airline tickets from. Scammers will set up phony websites or phony customer service numbers that promise discounted flight packages. The scammers will act like they’re booking a legitimate flight while taking the traveler’s money. After the transaction is completed, the traveler will receive a phone call from the phony travel company saying the flight has been cancelled, but they can be rerouted for an additional fee. That means the traveler has paid twice for a ticket that doesn’t even exist.

    The BBB warns that no legitimate airline or travel business would call back indicating an immediate price increase.

    In another scam, a traveler has a legitimately purchased flight ticket, but scammers will send out a text message posing as an airline, saying that the traveler’s flight has been cancelled when it actually hasn’t. The text contains a phone number to call which would connect the traveler to the scammers who promise to rebook the traveler for an additional fee.

    With any kind of travel arrangements, always do your research first. If a deal sounds too good to be true, it just might be. Look for online reviews of the company you’re booking your flight with if you’re not dealing with the airline directly. Also, be careful of emails and texts that claim to be rescheduling or rerouting your flight. Never click on any links provided or call any phone number listed in the messages. Instead, call the airline directly at the customer service number listed on their website.

     
  • Geebo 8:00 am on March 16, 2022 Permalink | Reply
    Tags: , , , Spring Break, traveling,   

    Spring break is the season of kidnapping scams 

    By Greg Collier

    It’s getting to be that time of year when college students from around the country descend on locales with warmer climates. Of course, I’m talking about Spring Break. While the US has many beach hotspots students can enjoy, many will choose to go outside the country to try to maximize their Spring Break experience. Whether it’s the Caribbean, Central America, or overseas, Spring Breakers should be relatively safe as long as they don’t stray from the tourist areas. However, scammers are hoping that the parents of Spring Breakers are not so sure about the safety of their college-aged children.

    The FBI is advising they see an increase in the virtual kidnapping scam during Spring Break since so many students are traversing in and out of the country. As you may have heard, in the virtual kidnapping scam, scammers will have claimed to have kidnapped a loved one and will demand a ransom. Meanwhile, your loved one is actually safe and has no idea their well-being is being used in a scam. The reason we’re focusing this time on students traveling outside the country is because kidnappings for ransom are quite rare in the United States. That doesn’t mean the scam doesn’t take place in the US. You can read more about those here.

    The FBI is saying that during Spring Break, these scammers will claim to be from a drug cartel or corrupt police department. The scammers will then demand a ransom in some untraceable form, such as gift cards or money transfer. There might even be someone in the background of the phone call screaming, pretending to be the supposed kidnap victim. The scammers will also try to keep you on the phone, so you don’t have a chance to try to contact your loved one. However, that’s precisely what you should do. Try to contact your loved one on another device as quickly as possible. Keep the scammers on the phone by repeating their orders, and tell them you’re writing their instructions down. Don’t volunteer any information to the callers, they can use that against you during the call. In numerous instances, the scammers will use information they’ve taken from social media to make it seem like they have your loved one held hostage.

    The best way to avoid falling victim to this scam is to set up a code word of sorts between you and your kids, who are traveling for Spring Break. This way, you should be able to immediately identify if your children are in actual danger.

     
  • Geebo 8:00 am on July 28, 2021 Permalink | Reply
    Tags: , , , red light camera, , , traveling, TSA PreCheck,   

    Scam Round Up: Red Lights, the TSA, and Google Voice 

    Scam Round Up: Red Lights, the TSA, and Google Voice

    By Greg Collier

    Every so often, we come across scams that may not warrant an entire blog post. So here are three scams that caught our attention this week that be briefly summed up.

    In Renton, Washington, scammers are sending emails to victims claiming that the victim ran a red light and was caught on one of the city’s red light cameras. The email contains a link where you’re supposed to pay your fine but, of course, goes to the scammer instead. What makes this scam effective is that many jurisdictions use a third party online platform to collect some traffic fines. However, you can tell that this is a scam since most, if not all, cities send their red light tickets through the postal mail and not by email. Most states don’t even have your email address connected to your license plate number.

    ***

    If you travel a lot for business or leisure, you may have thought of signing up for TSA PreCheck. This program allows low-risk individuals to pay for a service where they can have an expedited security check when flying. As with a lot of government services, scammers are trying to trick PreCheck seekers into giving up their personal info by creating phony websites that claim they can register you with PreCheck. Again, there is a simple solution to this scam, but not everyone is aware of it. Only websites that have a .gov address can register you for PreCheck. Some of these scam websites may even have a .us address. Anybody can purchase a .us domain name, and it is not under the authority of the US Government. You can apply for TSA PreCheck at the TSA website.

    ***

    Our last scam for today is one we’ve previously discussed and also affects Geebo’s industry. If you’re selling something online, whether it’s with Geebo or someone else, be wary if someone says they want to prove ‘you’re real’. An authorization code will be sent to you and the buyer will ask for that code number. Do not give it to them. They’re trying to set up a Google Voice number that would be tied to your phone number. This way, they could continue scamming people using the Google Voice number, but would be traced back to you. This recently happened to a woman from New Hampshire who was selling her items on Facebook Marketplace.

    ***

    Please keep in mind that even though these scams may not be happening in your area, that doesn’t mean that it soon won’t be.

     
  • Geebo 8:00 am on June 3, 2021 Permalink | Reply
    Tags: , , , , , traveling,   

    Summer vacation is scam season 

    Summer vacation is scam season

    By Greg Collier

    With the weather getting warmer and more pandemic restrictions being lifted, many families are looking to book vacations for the summer to make up for the time lost last year. However, traveling away from home can open consumers to a number of different scams they need to look out for. We’ve already discussed the rental car scam that is happening due to the rental car shortage. Now, warnings are going out about several scams that are related to vacation travel.

    The Better Business Bureau has put out a warning about various hotel scams. Since lodging is your home away from home during your vacation, it’s imperative to keep an eye out for these scams. According to the BBB, you should be aware of fake food delivery services. Scammers are said to distribute fake menus to hotels. When you call the number listed on the fake menu you’ll be directed to scammers who will take down your credit or debit card information and use it for their own purposes. Check with the front desk or look online to make sure the restaurant actually exists.

    Another popular hotel scam is when scammers will call your room posing as the front desk. The scammers will say that there is an issue with the card that was used at the front desk. Of course, they’ll ask you to verify your card number, which again will be used for theft. A hotel should never do this and will have patrons settle any billing issues at check out.

    Another problem that vacationers are facing is dealing with timeshares. Many people tried to get out of their timeshares over the last year due to the pandemic. Unfortunately, many people fell victims to scammers who promise to help get consumers out of their timeshare agreements. It’s been suggested that if you deal with your timeshare company directly, it will be cheaper to get out of your timeshare than hiring someone to do it who may not do anything after being paid.

    Lastly, the grandparent scam picks up during the summer months. With so many people being away from home, it’s easier to convince someone that a loved one is missing. If you receive a phone call from someone claiming to be a loved one who’s in some kind of dire trouble, and they ask for money, that call could be nothing more than a scam.

    Hopefully, you can now have an even better vacation now that you know some of the scams to look out for.

     
  • Geebo 8:00 am on July 22, 2019 Permalink | Reply
    Tags: , Expedia, , , , , traveling,   

    Scam strikes vacation sites! 

    Scam strikes vacation sites!

    If you’re still looking to plan your vacation for this summer, you may want to be extra careful who you book your vacation with. The Better Business Bureau has been warning potential vacation-goers to make sure you use the proper travel website when booking travel plans. While most reports we’ve seen have mentioned Expedia, we imagine that this could happen with any well-known travel website. The scam works like a lot of phishing scams by posing as a website that looks identical to sites like Expedia but directs you to call a different number than Expedia’s actual number. The scammers will then tell you that their system is down and can you make payment using a prepaid debit card. That should be your red flag as once payment is transferred from that card the money is gone. Real travel platforms will never ask you to pay by prepaid debit card or gift card.

    [youtube https://www.youtube.com/watch?v=i55BR4RtAfQ%5D

    Speaking of the BBB, they’re also warning about a scam that’s currently happening in the Pacific Northwest. It appears that a genetic testing scam is happening there now. You may see commercials for services that promise to test your genetics to give you your ethnic makeup. Most of these are established services with decent reputations. However, there are scammers trying to cash in on this craze by coming to your door or setting up shop in senior centers. If you’re asked for any kind of medical insurance information such as your Medicare number it’s a scam. This particular scam is designed just to get your medical carrier information to be able to commit future insurance fraud with your information. This scam also tends to target those who are on Medicare or Medicaid.

    Lastly, we have a scam out of the Midwest where some Sheriffs Offices are warning residents about it. In this scam, you’ll receive a phone call from someone claiming to be a border agent from either the Canadian or Mexican border. These fake agents will say that a rental car registered in your name has been found with drugs in it. They’ll even try to say that your name has been connected with a drug cartel. The scammers will then try to ask you for financial information to try to clear the incident up such as your bank account or credit card numbers. If you receive one of these calls it’s recommended that you hang up immediately.

     
  • Geebo 10:05 am on March 8, 2019 Permalink | Reply
    Tags: Amtrak, Brightline, trains, traveling, Virgin Trains USA   

    Is rail the future of travel in America? 

    Is rail the future of travel in America?

    If you’ve ever traveled by train in America your choice of carrier is extremely limited. You’re going to be using the services of either Amtrak or a regional rail service like SEPTA in the Philadelphia area or NJ Transit in the Garden State. Most of these services are government-run and in the case of Amtrak can be just as expensive as flying. While there are many great train stations in major cities like Philadelphia, Washington, DC, and Chicago, train stations in smaller but still major cities leave a lot to be desired. However, a privately owned rail company is hoping to change all that.

    Brightline has its major station in Miami and is said to be an amazing experience for train travelers. They currently run lines to Fort Lauderdale and West Palm Beach with a future expansion planned for Orlando. The rates appear to be quite reasonable and the service aboard the trains is said to be outstanding. It also doesn’t hurt that Brightline has partnered with the Virgin Group and has rebranded as Virgin Trains USA. Virgin has its own history when it comes to commuter travel as they have been successful in both the airline industry in the US and the rail industry in the UK.

    [youtube https://www.youtube.com/watch?v=ZwKQR7oMc58%5D

    Brightline/Virgin Trains USA hope to cash in on the rising trend of people ditching cars for ride-sharing services not to mention travel between destinations which are too long to drive but too short to fly. While the service is only currently in South Florida, there are plans to expand the service to other parts of the country such as having a line from Las Vegas to Southern California. Could we be seeing a travel by train renaissance in the US within the next decade? Hopefully so because current rail services and options are lacking at best.

     
  • Geebo 10:00 am on February 21, 2019 Permalink | Reply
    Tags: , traveling, Virgin Group,   

    Does Richard Branson still have the gift for business? 

    Does Richard Branson still have the gift for business?

    Virgin Group CEO Sir Richard Branson

    Sir Richard Branson is what’s known in today’s business world as a disrupter. That means he goes into business fields with new and innovative ideas that can be felt through the entire industry. However, Sir Richard has been doing this since 1968, long before the term disrupter was ever coined. That’s not to say that the self-made billionaire hasn’t had his share of stumbles in the business world. For every Virgin Records, Virgin Galactic, and Virgin Atlantic there’s been Virgin Cola, Virgin Cars and even Virgin Brides. More recently, Sir Richard has announced the inaugural plans for his vacation cruise line. Has he tapped into today’s cultural zeitgeist or will this venture be a flight of fancy?

    On Valentine’s Day of this year, Sir Richard announced that Virgin Voyages is now open for bookings and divulged how his cruise line will work. The aim of Virgin Voyages is said to be competing with such popular party hotspots as Ibiza, Spain or Saint-Tropez in France. With the way it’s been described in the media, Virgin Voyages almost seems like it’s going to be a Coachella or Burning Man on the high seas with stops in Havana and Virgin’s own private beach club in the Bahamas. While most cruise lines focus on families and older couples, Virgin Voyages will cater more to the ‘Millennial’ generation who supposedly enjoy experiences more than material goods.

    [youtube=https://www.youtube.com/watch?v=wcanzwIAnoI]

    While that may sound good in theory the Millennial generation is also said to be woefully underpaid in today’s job market compared to previous generations and are burdened with record financial debt. While Sir Richard may be socially conscious when it comes to most of his ventures, social consciousness comes at a price that can only be passed on to the customer. While the experience on Virgin Voyages may be an amazing one, the experience may be priced out of range for most of his target demographic. If Virgin Voyages fails to catch on it won’t be the end of Virgin Group or anything like that but it could make investors less likely to engage in Branson’s future ventures if it does not succeed.

     
  • Geebo 9:59 am on November 20, 2018 Permalink | Reply
    Tags: , , , traveling   

    Geebo would like you to stay safe for Thanksgiving 

    Geebo would like you to stay safe for Thanksgiving

    With a number of people looking to get an early headstart on Thanksgiving traveling we thought it would be best if we published our annual Thanksgiving safety warnings today. As most of you probably know, Thanksgiving week is one of the most dangerous holidays to travel on. The amount of alcohol-related accidents during Thanksgiving week statistically rivals that of New Year’s Eve and is only somewhat behind 4th of July weekend. With a record number of people expected to travel this weekend, those statistics may see an increase this year. Please be mindful of your consumption and if there’s any doubt in your mind whether or not you should drive please call a friend, relative or rideshare service for a lift.

    Food safety is also a concern as improperly cooked turkey has the potential to send someone to the emergency room for food poisoning. Some tips include thawing your turkey out in your refrigerator in enough time for cooking. Also if you’re handling the uncooked turkey make sure you wash your hands often. Fire is also a safety concern for the holiday as cooking accidents can result in fires. The Red Cross has some tips here that include checking your smoke alarms’ batteries and having a fire extinguisher handy. And as always if you’re going to deep fry a turkey, always make sure the turkey is thawed first or the extra moisture in the cooking oil could result in severe oil burns.

    Lastly, consider the health and welfare of your pets this Thanksgiving. While your dog or cat may be persistent in wanting some scraps from the table it’s not recommended that they’re given any turkey. Most pets are on a consistent diet which does not consist of turkey and it could imbalance their digestive systems. This includes any fat, skin or drippings from the turkey. What you can do when they beg is to keep some dry dog or cat food nearby and give that to them when they beg.

    We here at Geebo see our userbase as more than just numbers and we would like to see you all return safely from your holiday.

     
  • Geebo 9:59 am on July 3, 2017 Permalink | Reply
    Tags: , , traveling   

    Gas is cheaper this year, but stay safe on the 4th 

    Gas is cheaper this year but stay safe on the 4th

    Gasoline is cheaper for cars this summer than it has been in a long time. Because of that a lot of people will be traveling for the holiday especially since the 4th is close to a weekend. Due to increased travelers, the risk of danger might be at an all time high tomorrow. In case you were unaware, the 4th of July is considered to be the most dangerous holiday of the year when it comes to traveling.

    If you plan on doing any traveling this holiday please buckle up. Also, it should go without saying not to drink and drive. If you do plan on celebrating the holiday with a drink or two, and find yourself incapable of driving, arrange alternative methods of transportation like a ride-sharing service or a taxi. Also as always, alcohol and fireworks are never a good mix. Leave the fireworks to the professionals.

    Boating is also very dangerous during the 4th of July due to increased traffic, but it’s even more dangerous at night. If you’re out boating at night, and an accident or boat failure occurs, it might be difficult to signal anyone with a flare since they may consider the flare as more fireworks.

    Have a safe and fun holiday as we want to see you back here on Wednesday.

     
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