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  • Geebo 9:19 am on March 11, 2021 Permalink | Reply
    Tags: Apple, , icloud, , ,   

    Victim loses $15,000 in iCloud scam 

    By Greg Collier

    iCloud is Apple’s cloud storage service that it supplies to its users for free up to 5 GB of storage. If you’re not an Apple or iOS user, iCloud is akin to Google Drive, Microsoft’s One Drive, or Dropbox. A few years ago, iCloud made the headlines when a number of celebrities had the contents of their iCloud accounts leaked to the internet. So, in theory, iCloud accounts can be hacked. Scammers know this and use this fear as a way to trick their victims who may not be that technically savvy as one woman in Missouri recently discovered.

    The 86-year-old woman was expecting an important call from her daughter when she answered her phone. The person on the other line claimed that the woman’s iCloud account had been hacked along with 42 other iCloud users. The scammer then told the woman that she would need to buy gift cards in order to protect her data. Since the woman used iCloud frequently she complied. She ended up buying 29 $500 gift cards for Walmart. When store clerks asked her what all the gift cards were for, she was instructed by the scammers to tell the clerks that the cards were for her grandchildren. The scammers told her that she would be reimbursed, but instead she was out $14,500.

    Tech support scams and their variants have been around since the dawn of the internet and continue to find victims. However, these scams are easy to thwart. All you need to keep in mind is that none of the big tech companies are ever going to call you out of the blue. That includes Apple, Microsoft, Google, Facebook, and the like. The best way to keep your personal storage accounts safe is to use a password that is difficult to guess. Password managers are a great tool to assist you with this. It also helps if you don’t use the same password for multiple accounts. Again, this is where a password manager comes in handy.

    However, if someone calls you out of the blue to tell you that your account has been hacked or your computer has a virus, hang up on them. The tech companies will never call you and no one can remotely tell if you have a virus on your computer.

     

  • Geebo 8:00 am on July 28, 2020 Permalink | Reply
    Tags: Apple, , ,   

    Apple sued over gift card scam 

    Apple sued over gift card scam

    We’ve always warned our readers to never pay anyone you don’t know personally in gift cards. As we like to say, gift cards are the currency of scammers due to the fact that they’re virtually untraceable. We’ve detailed as many gift card scams as we can but the gist of them is the scammer will likely pose as someone they’re not and try to pressure you into making a payment for some phony fine or fee with gift cards.

    With gift cards from major retailers like Amazon, Walmart, and eBay, scammers will buy high-end items with the gift cards. They’ll then sell the items themselves for cash.

    One of the more popular gift cards scammers like to receive are from Apple. A class-action lawsuit has been filed against Apple claiming that Apple has the capability to stop scammers from claiming the money that’s been taken from their victims. This lawsuit also gives us a better look into why some scammers prefer the Apple gift cards.

    The scammers who ask for Apple gift cards are said to own apps on the Apple App Store. This way the scammers can purchase the app over and over again with 70% of the money stolen going to the scammers. The remaining 30% is the cut Apple gets.

    The lawsuit states that Apple has been telling customers that once they’ve been scammed, there’s nothing Apple can do for them. However, Apple is said to hold on to the money owed to app owners for 4-6 weeks meaning that Apple allegedly has that time to return the money to scam victims.

    So, in theory, Apple should have no excuse for not helping scam victims as far as the lawsuit is concerned. The question then remains, why has Apple supposedly not helped scam victims in the past?

     

    • James E Doty 7:19 am on July 31, 2020 Permalink

      Same reason the big web companies won’t go after scammers & hackers, it will reduce the number of possible customers and that will effect the advertising revenue those companies rely on. Its you & me that lose money due scammers and not the internet provider, so why should they do anything about you & me losing money? It doesn’t effect their bottom line and if we want them to feel the crunch like we do then, the government should impose on these companies a duty to take half of the lose that these scammers get from us. This would place 50% blame for allowing scammers a safe haven to work. As for the companies who sell money based cards used to transfer funds, its simple and easy to fix the problem… remove the one word that protects the scammers & companies who sell those cards “Gift”. This would allow the buyer to take those who don’t keep their promises that were made in getting the person to send those cards. They made promises and didn’t keep those promise and can be taken to Small Claims Court. That one word is a scammers greatest treasure they can do whatever they want with complete immunity.

  • Geebo 8:00 am on July 15, 2020 Permalink | Reply
    Tags: Apple, , , ,   

    Can you get your money back after a gift card scam? 

    Can you get your money back after a gift card scam?

    If you’re one of our regular readers, there’s a good chance that you’re tired of hearing about gift cards. That’s understandable, we talk about them a lot However, there is a very good reason why we talk about them all the time. If there’s a new scam going around or an old one showing a resurgence, there’s a good chance that gift cards are somehow involved.

    If you’re a new reader, the reason that scammers covet gift cards is that they’re an easy way to get virtually untraceable money from their victims. If someone is trying to pressure you into making any kind of payment through gift cards, it’s almost guaranteed to be a scam.

    For example, a couple in Arizona recently paid $13,000 in gift cards to a scammer who claimed to be from Apple and told the couple that their Apple accounts had been compromised. All they needed to do was buy $13,000 in Apple gift cards and give the gift card numbers to the phony Apple representative to get their accounts restored. They were told they would be reimbursed but they never were. The couple called Apple directly who informed them that they had been scammed.

    Unfortunately, it was too late for this couple but there is a way to prevent your money from being taken if you act quick enough. As we noted in a previous post, gift card scammers employ people they call runners. Once the scammers have the gift card numbers the runners go to various outlets to try to get the money off of the gift cards. In theory, there’s a brief window between the time you give the scammers the card numbers and the time the runners cash out the cards.

    If you realize you have just been scammed, you should immediately call the customer service number on the back of the gift cards. Remember, you still have the physical cards and the customer service representative should be able to help freeze those numbers if you get to them in time.

    Just remember that gift cards are the currency of thieves and scammers. No legitimate business or agency will ever ask you to make payment through gift cards.

     

    • roland/ruth smith 11:23 pm on June 4, 2021 Permalink

      I lost a gift card can I get my money from it?

    • Geebo 12:37 pm on June 5, 2021 Permalink

      Unless you have the number from the card, the money is probably lost. However, you may want to check with the vendor who issued the card to make sure.

    • Mark Tyree 5:06 am on February 12, 2022 Permalink

      bought a google gift cardfor $50 dollars and it is frozen how do i get my $50 dollers back

    • Geebo 12:15 pm on February 12, 2022 Permalink

      Unfortunately, we don’t have the answer for every gift card. However, you may want to check this link. https://support.google.com/googleplay/answer/11564359?hl=en&visit_id=637802828105977099-2072104115&rd=1

    • Brenda Burke 10:22 am on October 28, 2022 Permalink

      Bought 4 Freeze gift cards and they were havked

    • tim riker 10:24 pm on December 19, 2022 Permalink

      I was scammed through email. The scammer mimicked the president of the company’s email and I didn’t catch the difference on my phone. it worked because he acted like the president who lives out of state and rarely is in town. He asked if I could buy 4, $500 Target gift cards and then asked for pictures of the numbers after I scratched them off. This is also what the president would have done, to make sure I actually bought the cards and they were actually activated. I did that and he emailed again and asked for Am Ex, same amount. Saying he wanted to provide gift cards for Christmas to the staff. Well, the number of gift cards were the same as the number of employees so it all seemed so legit, especially with the boss not coming into town for Christmas. Well, when he asked for pics of the Am Ex cards front I started thinking I better double check and I text the president and guess what it was not him emailing. I, through the grace of God, got all $4000 back. For the Target cards i have no idea how he never used the cards by the time I contacted Target. Thank God.

    • Josephine Maitre 4:04 pm on May 9, 2023 Permalink

      I had a similar case almost like that. I received an email mimicking McAfee. They went to my bank account because it used to be an automatic withdraw. I told them I did not want to renew. They said oops in that case there was a mistake and I said how because I did not renew. They said well, we can fix that. I don’t remember all the details now but they told me to type $50 so they could correct the mistake. After that they told me oops you type $500 and I said know I did not. They said look at your balance.They showed me my balance which was $4,000 more than I had. At that time I convinced myself that I made the mistake and I must return this money.They said you must return the $4,000 by buying Target gifts card at CVS and Walmart gift cards….. and the rest is history. I still have the gift cards numbers but I know I will never recover this money…Is there any chance. I did file a report but…

    • Barbara Logan 9:24 pm on May 20, 2023 Permalink

      I bought three Google Play gift cards for $100 each. They have already been redeemed. How can I get my money back? I have pictures of the cards and the receipts.

    • Geebo 5:56 am on May 21, 2023 Permalink

  • Geebo 8:00 am on September 11, 2019 Permalink | Reply
    Tags: Apple, ,   

    How to get the new iPhone without being ripped off 

    How to get the new iPhone without being ripped off

    Yesterday at one of their annual events, Apple announced the upcoming release of the iPhone 11. While the new generation of iPhones aren’t that much different than the iPhone X, they are said to have better cameras and better battery life along with a faster processor. Apple even took a step that they don’t normally do by offering these devices at a lower price than their predecessor. The iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are being sold at prices of $699, $999, and $1,099 respectively for the base 64GB models. If you skipped the iPhone X this may be the time for you to pick up a new device. However, you shouldn’t let your eagerness for a new phone override your common sense when it comes to getting a deal.

    [youtube https://www.youtube.com/watch?v=M3yIViqkmME%5D

    As soon as new iPhones are announced, scammers are probably already looking to take your money or sell you knockoffs. The iPhone 11 does not officially go on sale online through Apple until this Friday. At 5am PT on the 13th, you’ll be able to order an iPhone 11 through Apple’s online store. Then the devices will be available through retail outlets come the 20th. While iPhones are still wildly popular, they don’t have the demand like they used to when people would camp out at Apple stores trying to get their hands on the limited supply. That doesn’t mean that scammers won’t try to make a buck off of you.

    Often, scammers will post iPhones for sale claiming that they bought two by accident and are trying to get rid of one. Or they’ll say they bought one then got another one as a gift. These could be serious red flags when it comes to buying a new iPhone second hand. If you are going to buy an iPhone second hand, try to avoid the usual scams such as wiring money to the seller. If the seller can’t meet you at a local police station then the odds are pretty good you saved yourself from fraud.

    If you miss out on the first round of orders from Apple, just be patient. After the hoopla dies down you’ll probably be able to get a decent deal from one of the top phone carriers as we get closer to the holiday season.

     

  • Geebo 8:05 am on August 14, 2019 Permalink | Reply
    Tags: Apple, defcon, FAA, , lightning cables, , O.MG Cables, trade war   

    FAA bans Apple product from flights 

    FAA bans Apple product from flights

    Apple has carefully cultivated a reputation for itself of producing a number of reliable products. This week, the company that Steve Jobs made famous has taken some hits to that reputation.

    First, the Federal Aviation Administration (FAA) has banned certain Apple laptops from being carried on US flights due to battery issues. The laptops in question are 15-inch MacBook Pros sold between September 2015 and February 2017 as they have been the target of a recall. The recall was issued due to the fact that in some MacBooks the battery has overheated and caused a fire hazard.

    This isn’t the first time that the FAA has banned a device from being carried aborad planes. Back in 2016, the Samsung Note 7 smartphone was banned from all flights for a similar reason. This was a huge blow to Samsung’s reputation and it has taken the phone manufacturer a while to regain consumer confidence. Will Apple see a similar backlash from frustrated travelers being told they can’t bring their MacBooks on board? It’s unlikely as Apple has such a dedicated userbase that they’ll probably just purchase updated MacBooks from Apple if need be.

    However, that’s not the only technical issue that Apple has had this week. At the cybersecurity conference known as DefCon, a security researcher unveiled an Apple charging cable that could potentially hijack an Apple device. The cables, called O.MG Cables, look like a normal Apple lightning cable that are used to charge Apple devices. However, these cables have malicious devices installed in them that could be used to hijack Apple devices from your iPhone to your MacBook. So, the moral here is to make sure that you use your own charging cable and don’t use just any charging cable you see lying around, especially if you’re at DefCon.

    [youtube=https://www.youtube.com/watch?v=jki0J9kzIa8]

    Lastly, Apple has been hit with an import tariff starting September 1st. In the ongoing trade war China, the Trump Administration will put a 10 percent import tax on smartwatches, fitness trackers, smart speakers, and Bluetooth headphones. Since Apple relies heavily on Chinese manufacturing, this will have a significant effect on their bottom line. Even though Apple could probably absorb the tariff it’s more than likely that they’ll pass these expenses on to the consumer.

     

  • Geebo 10:13 am on February 1, 2019 Permalink | Reply
    Tags: Apple, , ,   

    Apple/Facebook privacy dispute drags Google into the fray 

    Apple/Facebook privacy dispute drags Google into the fray

    Earlier this week, Facebook was caught paying users including teens for complete access to their phones. Unhappy with this, Apple struck back by not only banning the app from iOS devices but also revoked Facebook’s enterprise access which hamstrung a number of internal apps that Facebook employees needed to use just to do their daily jobs. At least one report states that some Facebook employees were considering quitting their jobs if Apple did not restore Facebook’s enterprise certificate because they couldn’t do their jobs. However, since the original kerfuffle over user privacy, Apple has restored Facebook’s enterprise access. Facebook didn’t seem to learn their lesson though as Facebook COO Sheryl Sandberg has allegedly defended Facebook’s paid marketing research by claiming that its users consented to the program. But again, the question of consent needs to be reframed when it comes to paying minors.

    [youtube https://www.youtube.com/watch?v=9cdIpuwjUUI%5D

    Facebook wasn’t the only tech company who felt Apple’s wrath this week as Google admitted that they had a similar research program that was also being used on Apple devices. Google came clean about their program during the initial dust-up between Apple and Facebook, however, that didn’t stop Apple from temporarily revoking Google’s enterprise access as well. While you may think that Google would be an Android-only workplace they do have to develop their most popular apps for Apple’s iOS operating system as well. Without that access, Google could have potentially lost out on having their apps on Apple devices. However, Apple has since restored Google’s enterprise access as well.

    With two of the top tech companies in the country being severely admonished by another one of the top tech companies in the country, will this be a turning point in the fight for user privacy? Unfortunately, it’s doubtful that it will be. Facebook has shown time and time again that they follow their own path when it comes to user privacy as they have continued to forge ahead with questionable privacy practices even in the face of past controversies. Meanwhile, Google has their own Android operating system that outnumbers Apple’s iOS. Consumers still demand products from Facebook and Google on their devices no matter which platform they use as there aren’t many alternatives to their services. So it still may be a while before we see Google or Facebook stop treating consumers as the actual product.

     

  • Geebo 10:00 am on January 31, 2019 Permalink | Reply
    Tags: Apple, ,   

    Apple flexes its muscle and disables part of Facebook’s internal infrastructure 

    Apple flexes its muscle and disables part of Facebook's internal infrastructure

    Yesterday’s news story about how Facebook was paying some of its users to have complete access to their phones has had more far-reaching implications than some had previously thought. If you’ll recall, when the news of Facebook’s marketing app broke, Facebook pulled the app from the iOS App Store. Apparently, that wasn’t enough for Apple as they have taken what some may call drastic measures against the social media titans.

    [youtube https://www.youtube.com/watch?v=Bpc_JzX-vRY%5D

    Apple has now taken steps to revoke Facebook’s developer certificates on iOS devices. While this will mean little to the average Facebook user, internally it has struck a blow against Facebook developers using Apple products. Apple’s certificate revocation has disabled many of the intraoffice Facebook apps that Facebook employees use to do business including such things as communication apps, lunch menus, and bus schedules some employees use to get to and from work. Apple released a statement saying…

    “Any developer using their enterprise certificates to distribute apps to consumers will have their certificates revoked, which is what we did in this case to protect our users and their data.”

    Will this be the straw that breaks the camel’s back when it comes to Facebook and user privacy? Considering that not only are iPhones one of the most popular consumer electronic devices, but the fact that Facebook employees rely on them internally could cause a major backlash against Facebook both internally and externally. Would Apple even go as far as to ban the Facebook app from its app store? Apple has such a devout following among its user base it could potentially start its own social network if it wanted to and would probably draw a large chunk of Facebook’s younger demographic away from Facebook’s plateauing userbase. Or will Facebook just make the switch to Android devices for all its employees? Either way, this is a story that could have rippling effects that we will be seeing for years.

     

  • Geebo 10:17 am on January 29, 2019 Permalink | Reply
    Tags: Apple, , , ,   

    Apple bug let you spy on friends 

    Apple bug let you spy on friends

    If you’re a fan of Apple products and are deeply entrenched within the iOS ecosystem, you’ve probably used the popular app Facetime. For those of you who may not know, Facetime is an app that allows you to make video calls to your friends on many Apple devices. While Apple prides itself on user privacy, the hacking of iCloud accounts notwithstanding, a major bug was recently discovered in Facetime that potentially allowed users to spy on their contacts.

    According to unofficial Apple new site 9 to 5 Mac, a bug in Facetime allows you to connect a Facetime call without the other party having to accept the call. In order to enact the bug, you would need to add yourself as a contact in a Facetime group call and the call would connect automatically while it appears to the other contact that they have not accepted the call yet.

    [youtube https://www.youtube.com/watch?v=lI2za9p95r0%5D

    In order to prevent these types of Facetime calls from happening it was recommended that you disable Facetime in the settings of your iOS device. However, Apple has since reacted to the news of the bug by disabling group chat ion Facetime across most devices. Apple claims that there will be a patch for the bug later this week.

    This privacy gaffe comes in the wake of Apple taking out a massive billboard at this year’s Consumer Electronics Show in Las Vegas that touted their reputation of iOS devices being secure than other devices.

     

  • Geebo 10:00 am on January 8, 2019 Permalink | Reply
    Tags: Apple, , ,   

    iPhone users receiving spoofed calls from Apple in latest phishing attack 

    iPhone users receiving spoofed calls from Apple in latest phishing attack

    Another sophisticated scam seems to be targeting Apple users once again. In the past few weeks, we’ve posted about how one phishing attack targeted Mac users by directing users to log into a site that looks like Apple’s website but then steals your Apple user ID and Password. Then we posted about another scam where a phony app from the iOS App Store posed as an app to help you get an Amazon Echo activated but instead asked you for more information than such an app needed. Now, an even more insidious scam is targeting iPhone users once again.

    In this latest attack, iPhone users are reporting receiving calls that appear to come from Apple’s official support number. An automated message then informs the iPhone user that Apple user IDs have been compromised and directs the user to call a different toll-free number. The additional phone number appears to go overseas and may be connected to a team of scammers who may be trying to obtain personal information, money for ‘fixing’ the problem, or both.

    As can be expected with these types of scams, Apple has said that they never call their customers out of the blue like this. With the ever-increasing advent of spoofed phone numbers and robocalling, these scams are becoming more prevalent by the day> many of these scams seem to be disproportionately targeting Apple users since Apple devices can be rather expensive which in turn can make Apple users lucrative targets. If you’re an iPhone user and you receive a call like this, call Apple back directly and do not call the number from the automated message. You worked hard to be able to afford that iPhone so why let someone take advantage of you?

     

  • Geebo 10:00 am on December 28, 2018 Permalink | Reply
    Tags: , , Apple, , ,   

    Fake Alexa app invades Apple app store 

    Fake Alexa app invades Apple app store

    If you were one of the scores of people who received the Amazon Echo for Christmas, you may want to make sure it was set up correctly. When you first set up your Echo device you need to use a smartphone or tablet app that is directly from Amazon itself. If you used a third-party app that wasn’t from Amazon you may have divulged a little more information that you should have and not to Amazon.

    It was reported yesterday that an app called “Setup for Amazon Alexa” rushed to the top of the Apple App Store’s popular apps after Christmas. The problem with this app is that not only was it not from Amazon but the app asked for much more information that should be given to a random app from the App Store, but you had to give it permission to collect all sorts of data from your iPhone or iPad in order to get your Echo to ‘work’. Of course, the app didn’t actually activate an Echo and received many complaints from Apple users.

    This is unusual for Apple as they have a very stringent process for allowing apps into their App Store. The app has since been pulled from the store but more than likely the damage has already been done to iOS users who already installed the malicious app to their Apple devices. If you are setting up any kind of device in your home that requires a mobile app to activate the device, always use the app from the manufacturer. If you’re having trouble finding it in the app store, go to the manufacturer’s website and they should have a link to the app you need. Below is a video showing you the proper way to activate your Amazon Echo.

     

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