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  • Geebo 8:00 am on September 7, 2022 Permalink | Reply
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    Hacked phone call leads to business scam 

    Hacked phone call leads to business scam

    By Greg Collier

    It almost seems like anything can be turned into a scam these days. Granted, this is a blog that mainly focuses on scams. As the saying goes, when you’re a hammer, everything looks like a nail. However, there used to be a time when you could call a local business, leave them a voicemail, and expect a call back from that business. Now, it seems, that even that is at risk from scammers.

    According to the Better Business Bureau, a woman from Pennsylvania left a voicemail with a local concrete company. She needed some repair work done. Instead of getting a phone call, she received a text that claimed to be from the concrete company. The text asked for a picture of the repairs that needed to be done and a $50 deposit paid through Venmo. If you’re unfamiliar with Venmo, it’s a personal payment app on your phone that is supposed to only be used between family and friends.

    The victim then received another text asking for another $50 before she was asked to pay for 50% of the price of the job. All these payments were supposed to be paid through Venmo. It was at this point the woman called the actual concrete company, who told her that they weren’t the pones behind the text messages.

    It turned out that the concrete company’s voicemail service had been hijacked by the scammers. Who knows how many customers the scammers took advantage of in this way?

    Now, we’re not saying that this type of scam is a national crisis. This is the first we’ve heard of this type of scam. However, it is something to keep in mind if it does become a bigger problem.

    Another thing to keep in mind is when a supposed business asks for payment through an app. Whether it’s Venmo, Cash App, or Zelle, these apps are only intended for personal use and not for business. Even most local handymen and women have ways of accepting payment through credit or debit cards. Any business that asks for payment through one of these apps may not be on the up and up.

    If you feel like things aren’t on the level when dealing with a business, don’t be afraid to end communication.

     

  • Geebo 8:00 am on August 4, 2022 Permalink | Reply
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    Scam Round Up: Scam targeting service members and more 

    Scam Round Up: Scam targeting service members and more

    By Greg Collier

    This week, in the Scam Round Up, we’re bringing you a warning about a scam you’ve probably heard of and two scams you might not have.

    ***

    Our first scam is one of the more common scams. It’s so common, it even predates the internet. The Pennsylvania State Troopers have issued an alert about the secret shopper scam. Some of the larger retail chains employ secret shoppers to evaluate the customer service in their stores. However, it’s not as common a job as scammers would have you think.

    A woman from the Keystone State lost close to $3000 to the scam. She thought she had been hired by Walmart as a secret shopper. She was sent a check and told to deposit it in her bank account before going out and buying gift cards from Walmart. Once she did, she gave the card numbers to the scammers, who she thought were her employer. The check she deposited was a fake, and the scammers made off with the value of the gift cards.

    If any job asks you to deposit a check into your own account that is supposed to be used for business purposes, the odds are the check is a fake.

    ***

    Do you follow any celebrities on social media? If you do, you may want to watch out for any offers they might make. Recently, a number of celebrities have had their social media accounts hijacked or impersonated. The fraudulent accounts claimed that the celebrities were selling PlayStations at retail price, with the proceeds going to charity. By the time some of the celebrities were able to regain access to their accounts, some victims had already sent money to the scammers.

    Sometimes, celebrities, especially online personalities, will have giveaways, but rarely will they sell anything through social media. If you see one of these posts, be very skeptical, and remember that if something is too good to be true, it probably is.

    ***

    Our last scam is one that is specifically targeting members of our nation’s military. Members of the Illinois National Guard have been receiving phone calls by someone claiming to be a first sergeant. The caller tells the service member that they’re owed back pay. The caller then asks for the amounts of the service member’s last three paychecks. Then the service member is asked to pay a fee of almost $300 in order to receive the back pay.

    According to reports, if a service member is owed back pay, they’ll be notified by their chain of command and not a random phone call.

    ***

    While these scams may not be happening right now in your area, you’re now hopefully prepared if they do.

     

  • Geebo 8:04 am on August 2, 2022 Permalink | Reply
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    Scammers descend on flooded areas 

    By Greg Collier

    If you follow the news, you’ve probably heard of the devastating floods that have affected parts of Appalachia, including Virginia, West Virginia, and especially Kentucky. Countless families have been displaced from their homes. Unfortunately, scammers will be using these disasters to try to fleece an already distraught victim pool. To make matters worse, the scammers will do this posing as federal agents offering assistance.

    The Federal Emergency Management Agency, also known as FEMA, is warning residents of the flood-affected areas to be aware of scammers posing as FEMA agents. In one of the more popular FEMA scams, scammers will call affected victims offering assistance with an application for a FEMA disaster grant. What the scammer really wants is the victim’s personal information, including their Social Security number, so the scammer can get the grant money using the victim’s name.

    In a variation of the advance fee scam, scammers, acting as FEMA agents, will ask for a fee that they say is required for a grant application. This is false, as it’s free to apply for a FEMA disaster grant.

    In order to better protect yourself, do not give any personal information to someone claiming to be a FEMA inspector. Inspectors do not need your personal information and are not authorized to do so. Unless you’ve already filed for a disaster grant, FEMA will not call you out of the blue. As with most government agencies, you need to contact FEMA first before any progress on your application can be made. Also, no FEMA agent should ask for your application number, as legitimate agents will already have it.

    Lastly, if you receive a letter from FEMA but haven’t filed an application yet, a scammer may have tried to file for a grant in your name. If this is the case, you can call the FEMA helpline at 1-800-621-3362.

    Please keep in mind that even if you’re not currently residing in a disaster area, you could someday and these tips will apply to you as well.

     

  • Geebo 8:00 am on July 26, 2022 Permalink | Reply
    Tags: , , impersonation scam, ,   

    The Zelle scam is still around, in case you were wondering 

    The Zelle scam is still around, in case you were wondering

    By Greg Collier

    We’ve been posting about this particular Zelle scam since last October. That probably means the scam has been going on for at least a year. In case you need a reminder or haven’t heard of the Zelle scam, we’ll give you a refresher.

    Zelle is what’s known as a peer to peer payment app. Its closest competitor is Venmo and is supposed to be used in a similar way. Payments are only supposed to go to people you know personally. The most used example for apps like Zelle is splitting a check at a restaurant. Instead of everyone getting a separate check or trying to settle up with cash, you can electronically send your friend your portion of the bill. However, scammers have taken advantage of people through Zelle even if the victim doesn’t normally use the app.

    The most egregious of these scams is a bank impersonation scam. It starts when a potential victim of the scam receives a text message that appears to have come from their bank. The text message typically says something to the effect of, did you make a large purchase or did you transfer a large amount of money through Zelle? The victim is then asked to reply yes or no.

    When a victim replies no, they immediately receive a phone call from someone claiming to be from their bank’s fraud department. The phony customer service rep gives instructions to the victim to use Zelle to protect their account from being hacked. What’s really happening is the scammers are directing the victims to use Zelle to move money from the victim’s account to the scammers’ account.

    Recovery of lost money is often rare and difficult. Zelle offers little in the way of consumer protection when it comes to scams. The big banks that own Zelle say they can’t refund the victim their money since the victim ‘willingly’ moved the money, scam or not.

    Zelle has gotten a bad rap because of this scam over the past year, but it still seems like they’ve done very little in the way of trying to protect their users. With all the negative press, the scam still continues.

    Just recently, a woman from Texas lost $3000 to this scam. In her case, the scammers took $1000 a day for three days from her account through Zelle under the guise of helping her protect her account.

    The best way to prevent yourself from falling for this scam is to ignore the text message. Do not reply to it at all, or you will receive a call from the scammers. Scammers don’t actually know where you bank. They cast a wide net of text messages, hoping to get at least one person to respond. If you still have concerns about your bank account, call them directly at the customer service number on your debit card or your bank’s website.

    If you find yourself having fallen victim to this scam, file a police report. We have seen it reported that doing this will aid in recovering your money, but is not a guarantee.

     

  • Geebo 8:00 am on July 20, 2022 Permalink | Reply
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    Does the grandparent scam follow a script? 

    Does the grandparent scam follow a script?

    By Greg Collier

    The grandparent scam is one of the most frequently discussed scams on this blog. Unfortunately, we have to keep discussing it because the scam continues to find victims. There’s not a week that goes by when we don’t see a new article about another elderly person being taken for thousands of dollars by these scammers. Yet, the scam continues to perpetuate. It’s gotten to the point where it seems like grandparent scammers are all reading from the same script.

    For example, an elderly woman in a Chicago suburb was recently taken for $16,000 in a grandparent scam. She received a phone call from someone claiming to be her grandson. During that call, a man claiming to be her grandson’s attorney got on the phone. The attorney told the woman that her grandson had caused a car crash which resulted in a pregnant woman losing her baby.

    The attorney said that the woman’s grandson would need $16,000 to be released from jail. The woman was then instructed that a courier would come by her home to pick up the money. She was also told that a judge placed a gag order on the proceedings, so she wasn’t allowed to tell anyone else what was going on with her grandson.

    After the woman gave the cash to the supposed courier, the attorney called her again the next day. This time, he was asking for $70,000 since her grandson was being sued. The woman spoke with a family member, who told her that she was being scammed. Police tried contacting the attorney, but at this point, the attorney’s phone number was no longer answering calls.

    If there was a textbook definition of the grandparent scam, this would be it. Scammers find an elderly victim because there’s usually a good chance they have grandchildren. Then the fake grandchild claims to be in trouble, but not to the extent where the victim would be required to call the rest of the family.

    In addition to there being a car accident, scammers add extra drama to the story to put the victim in an emotionally charged state. A pregnant woman losing her baby is a favorite among scammers to achieve that.

    Then comes the phony gag order. This is the scammer’s way of trying to make sure the victim doesn’t talk to any other family members. Previously, the phony grandchildren would ask the victim not to tell anyone else in the family out of embarrassment. But a gag order sounds more legally binding and has a better chance of getting the victim to keep quiet. In actual legal proceedings, gag orders do not work that way. Gag orders are usually issued in very high-profile cases to prevent participants from speaking to the media.

    As far as couriers go, attorneys, bail bondsmen, and police, never send couriers to collect any kind of bail or bond money. This money has to be paid to the court or a bail bondsman in person. They do not employ couriers to go to homes to pick up bail money.

    Lastly, if someone gives a scammer money once, the scammer will try to take more money from the same victim.

    As always with scams like this, if someone claims a loved one of yours is in legal trouble, you can hang up on that call and contact the person who’s supposedly in trouble. Only scammers will try to pressure you into staying on the phone.

    If you have a loved one who you believe may be susceptible to this scam, please share this story with them or any of the many news articles about the grandparent scam.

     

  • Geebo 8:00 am on June 21, 2022 Permalink | Reply
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    Scammers accuse victim of money laundering 

    Scammers accuse victim of money laundering

    By Greg Collier

    A woman from Rochester, Minnesota, recently lost thousands of dollars to scammers. It started when the woman received a robocall that claimed to be from Amazon. The recording said that she had been charged for several Amazon purchases, and to press 1 if she did not make them. After she pressed 1, someone claiming to be an Amazon representative spoke to her. The caller said that they would speak to her bank about the charges.

    Not too long after that call, the woman received another call from someone claiming to be with the Federal Trade Commission. This caller told her that her identity had been stolen. The caller told the woman to protect her money, she would need to withdraw the money from her bank account. However, she was told not to contact police, or she could be accused of money laundering. She was then instructed to deposit the money into a Bitcoin ATM that was at a gas station. The victim lost $7,000 in total.

    This scam has a lot of moving parts, but each one is a red flag if you know what to look for. For example, Amazon does not call customers about fraudulent charges. Even on Amazon’s own help page, they say that if you received any communication about a charge you didn’t make, it likely didn’t come from Amazon. If you receive any communication like this, first check your Amazon account for any fraudulent charges. If there are any fraudulent charges, you can dispute them with Amazon, but you need to make first contact. Amazon will not call you.

    While the FTC is a branch of the Department of Justice, they typically do not call consumers to let them know they’ve been a victim of identity theft. Unfortunately, identity theft is usually only detected by the victim and not law enforcement. Also, no government or law enforcement agency will ever call you and threaten you with arrest while supposedly trying to assist you. If someone tells you to not contact the police, your best bet is to contact the police immediately.

    Lastly, no government entity is going to ask you to move your money to Bitcoin, especially if the Bitcoin ATM is at a gas station. While cryptocurrencies may have gained a modicum of mainstream acceptance, it’s nowhere near the point where the government is using it as a consumer protection platform.

     

  • Geebo 8:00 am on March 17, 2022 Permalink | Reply
    Tags: impersonation scam, , , U.S. Marshals   

    Police impersonators threaten to take your children 

    By Greg Collier

    Before we get started with today’s story, we wanted to bring you an article about the ongoing Zelle scam, which you can read here. The Zelle scam is so prolific that we just wanted to remind our readers about it.

    However, our main story for the day is about police impersonation scams. This is when scammers call their victims posing as a law enforcement agency. The scammers will pose as anyone from your local police department all the way up to the FBI. These scams often have different tactics the scammers can use, but they typically have the same purpose. The scammers will threaten you with arrest over some infraction that you didn’t commit, so they can extort a payment out of you.

    When scammers pose as local police, they may tell you that you missed jury duty, or you have a warrant out for your arrest. They’ll then tell you the matter can be cleared up with a payment done over the phone. On the federal level, we’ve seen scammers pose as the FBI, Homeland Security, and U.S. Customs and Border Protection. In these cases, the scammers will say you’re connected with a much more serious crime, such as drug trafficking or money laundering. Again, the scammers will threaten you with arrest if a payment isn’t made at that moment.

    More recently, The U.S. Marshals have issued a warning that says scammers are posing as marshals and pulling the same impersonation scam. This time, however, the scammers are turning up the heat on their victims. The scammers are now threatening their victims not only with arrest by the U.S. Marshals, but also threatening them with losing their job and losing custody of their children. This is a scare tactic designed to keep the victim unnerved and on the phone.

    Thankfully, this scam has an easy solution. Just hang up. No legitimate law enforcement agency in the United States will ever ask for money over the phone. Neither will they call you to threaten you with arrest.

    Another way you can tell it’s a scam is if the caller asks you for payment in ways such as gift cards, pre-paid debit cards, money transfers, cryptocurrencies, or payment apps. These methods of payment are virtually untraceable and almost impossible to recover.

     

  • Geebo 9:00 am on March 2, 2022 Permalink | Reply
    Tags: impersonation scam, , , , , ,   

    Here’s how to deal with tax scammers on the phone 

    Here's how to avoid tax scammers on the phone

    By Greg Collier

    We’re just a month and a half away from the tax deadline this year. In 2022, there’s no courtesy extension due to the pandemic. U.S. tax returns are due on Monday, April 18th. As the deadline draws closer, scammers may see it as having their own deadline, the deadline to commit as many tax scams as possible. Not all tax scammers are after your refund check. Many of them are attempting to get your sensitive personal information instead. To accomplish this, they’ll imitate the one federal agency that everyone fears, the IRS.

    Many scammers will call their victims, posing as the Internal Revenue Service. If the scammer is attempting to get money from you, they’ll set out to get you to make a payment to them, typically in non-traditional means like gift cards or cryptocurrency. If the scammers are trying to steal your personal information, they may tell you the IRS owes you money, but they’ll ask you for personal information to verify your identity. What they’re actually attempting is to steal your identity.

    CNBC has a great article on how to help avoid these scams. According to CNBC, if anyone calls you claiming to be the IRS saying you owe them money, ask them for as many details about the supposed case as possible. While it’s not a guarantee the scammer won’t hang up at this point, it is said that it will stop the majority of scammers from pressing forward. You can also tell the caller you’re not comfortable giving personal information over the phone and would rather continue communication by mail.

    It’s always good to keep in mind the IRS does the majority of its official communication through the postal mail. The agency will only call you if you’ve already been in contact with them through the mail. They will not call you about a case that they just opened.

     

  • Geebo 9:00 am on February 24, 2022 Permalink | Reply
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    The other victims of romance scams 

    By Greg Collier

    Typically, when we discuss romance scams, or catfishing as it’s sometimes known, we talk about the victim who ended up losing money to these scammers. However, there’s sometimes another victim in these scams. In romance scams, the scammers often use the photos of actual people and in some cases even impersonate that person. This could lead not only to unnecessary grief for the person being impersonated, but it also has serious safety implications as well.

    A woman from the Scottsdale area of Arizona found herself in the middle of one of these scams. She suddenly started receiving emails at her business, before receiving phone calls at home about a man who was allegedly threatening to show up at her home or business. The man claimed that they had been dating online for months and that he flew from New York to see her. A romance scammer had tricked the man using the woman’s identity into thinking he was in a relationship. It’s believed that the man had given the scammer a substantial amount of money. According to reports, the scammers cut off communication with the man once he landed in Arizona.

    According to the Scottsdale woman, the New York man had trouble accepting that he had been scammed and directed his anger toward her. She claims the man has been leaving voice messages on her phone from multiple phone numbers. She has no idea what the man even looks like.

    Since the woman is a business owner who deals in social media, she has a large social media presence. This allowed the scammers to essentially copy her life and use her online identity in their scam.

    To better protect yourself from not only being in this side of a romance scam, but from other scams as well, it’s best to change your social media profiles to private or friends only. While it’s not a guarantee your online photos won’t be used in a scam, It does help in discouraging scammers from doing so.

     

  • Geebo 9:00 am on February 21, 2022 Permalink | Reply
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    Even sending money to yourself through Zelle is a scam 

    By Greg Collier

    Before we get started with today’s blog post, we wanted to share this article from The Guardian about why we shouldn’t blame the victims of scams. Please keep in mind that anyone could fall for a scam, and it doesn’t help to mock those that do.

    In today’s post, we’re going to discuss a scam that we’ve been focusing on a lot lately. Once again, the Zelle scam has turned up in the headlines again. For those who may not know, Zelle is a payment app that is co-owned by a number of high-profile banks. Since at least Fall of last year, scammers have been using Zelle in a customer service impersonation scam to get their victims to empty their bank accounts.

    The way the scam works is the scammer will send you a text message that appears to come from your bank. The text message asks if you recently made a large purchase or transfer. You’re asked to reply YES or NO to the text message. If you reply to the text message, you’ll receive a call from the scammer posing as your bank’s fraud department. The scammer will tell you that to protect your money, it needs to be moved through Zelle. What the scammer is really doing is walking you through the directions on how to move your money from your account to the scammer’s account.

    Recently, another level to this scam has been added. A number of Wells Fargo customers have reported falling for the Zelle scam. However, in the latest instances, the scammers had their victims open Zelle accounts in the victims’ names before transferring the money. This lends an appearance of legitimacy to the scam, since the account is in the customer’s name. Unfortunately, that doesn’t stop the scammers from taking the money sent to the new Zelle account.

    Since Zelle is co-owned by some of the nation’s leading banks, many consumers think that there is some form of protection against scams, but that is not the case. Victims of the Zelle scam rarely ever recover their money.

    There are a few ways to protect yourself from this scam. The first is to not respond to text messages that appear to come from your bank. If there is an issue with your account, you’re always better off calling the customer service number on the back of your debit card. You can also visit your bank’s local branch during business hours. The best way to protect yourself is to keep in mind that payment apps like Zelle, Venmo, and Cash App, are only supposed to be used with people you know. If someone says you need to use one of these apps to protect your money, they’re more than likely trying to rip you off.

     

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