Tagged: secret shopper Toggle Comment Threads | Keyboard Shortcuts

  • Geebo 9:00 am on March 8, 2024 Permalink | Reply
    Tags: , , , , , , secret shopper   

    A warning about the mystery shopper scam 

    By Greg Collier

    In the world of scams and fraudulent schemes, there are some that lurk in the shadows, waiting for unsuspecting victims to fall into their traps. One such scam that continues to circulate, albeit not as commonly known as others, is the mystery shopper scam.

    A mystery shopper, also known as a secret shopper, is someone who is hired by a company to pose as a regular customer and evaluate the quality of service, products, or overall experience provided by a business. Mystery shoppers typically visit retail stores, restaurants, hotels, banks, or other service-based establishments and then provide detailed feedback on various aspects such as customer service, cleanliness, product knowledge, adherence to company policies, and overall satisfaction. While the role of a mystery shopper is a legitimate position within many retail establishments, it unfortunately serves as a guise for scammers to target unsuspecting victims.

    The scenario typically begins innocuously enough. An individual receives an email offering them an opportunity to become a mystery shopper. Intrigued by the prospect of earning some extra income while performing simple tasks, the recipient responds to the email and awaits further instructions.

    In one instance, a potential victim received two letters in the mail, each seemingly from reputable companies. One was purportedly from Walmart and the other from American Express. Enclosed within these letters were checks, one for almost $3,500 and the other for $2,900, respectively.

    This is where the mystery shopper scam quickly reveals itself. The recipient is instructed to deposit the checks into their personal bank account, a seemingly harmless step in the process. However, the plot thickens as they are then directed to immediately withdraw a portion of the deposited funds and use it to purchase money orders or gift cards.

    For instance, in the case of the Walmart letter, the recipient is instructed to purchase three $1,000 money orders, while the American Express letter directs them to buy $2,500 worth of gift cards. The final twist comes when the victim is asked to relay the serial numbers on the back of the gift cards or money orders to their supposed supervisors.

    This is where the trap snaps shut. Unbeknownst to the victim, the checks they deposited into their bank account are counterfeit, and the funds they withdrew and sent away are irretrievable. The victim is left facing the consequences, liable for the full amount of the fraudulent checks.

    No legitimate employer will ever request you to deposit funds into your personal account that are intended for business purposes. If such a request is made, it’s a strong indicator of a fraudulent check. Additionally, anything involving gift cards should raise suspicion. Unless the cards are intended as a gift, refrain from sharing their numbers over the phone or with anyone else.

    To protect yourself from falling victim to the mystery shopper scam, it’s crucial to remain vigilant and skeptical of unsolicited offers, especially those promising large sums of money for minimal effort.

     

  • Geebo 8:00 am on March 14, 2023 Permalink | Reply
    Tags: , , , , , secret shopper   

    Scammers send fake check to police department 

    Scammers send fake check to police department

    By Greg Collier

    When we came across this story, not only did we find it amusing, but it also shows a key part of most scams.

    A police captain in Appleton, Wisconsin, received a strange piece of mail at his office. It was a priority envelope that contained a letter and a check. The letter offered its recipient a position as a mystery shopper. The mystery shopper or secret shopper scam is one that’s been around a long time. It even predates the internet but has adapted well to the online world.

    For those who may not know, many of the bigger chain stores employ mystery shoppers. These are store employees who go around to each store posing as a customer. Their job is to rate the store’s performance through things like appearance, customer service, and selection. However, the job isn’t as commonplace as the scammers would have you believe.

    In the mystery shopper scam, scammers send their victims a fake or stolen check. The victim is told to deposit the check in their bank account and use the funds to purchase store gift cards. Big box stores like Walmart and Target often have their names used in this scam. Once the victim buys the gift cards, they’re supposed to give the gift card numbers to the scammer, who tells the victim to keep some of the money from the check as payment.

    By the time the victim’s bank realizes the check is fake, the scammer has already made off with the gift cards, leaving the victim responsible for the amount of the fake check to their bank.

    So, did scammers intentionally try to recruit a police captain? Probably not. Scammers like to cast as wide a net as possible. The scammers most likely bought a bunch of mailing lists, and sent fake checks to as many people as possible. Most modern scams can be profitable to scammers if they only get a handful of victims to take the bait out of the thousands they try to fool.

    As far as this particular scam goes, real companies are not just going to send out checks to random people telling them they now have a job with them. And any job that asks you to deposit a check into your personal bank account to use for business purposes is a scammer.

     

  • Geebo 8:00 am on August 4, 2022 Permalink | Reply
    Tags: , , , , , , , secret shopper,   

    Scam Round Up: Scam targeting service members and more 

    Scam Round Up: Scam targeting service members and more

    By Greg Collier

    This week, in the Scam Round Up, we’re bringing you a warning about a scam you’ve probably heard of and two scams you might not have.

    ***

    Our first scam is one of the more common scams. It’s so common, it even predates the internet. The Pennsylvania State Troopers have issued an alert about the secret shopper scam. Some of the larger retail chains employ secret shoppers to evaluate the customer service in their stores. However, it’s not as common a job as scammers would have you think.

    A woman from the Keystone State lost close to $3000 to the scam. She thought she had been hired by Walmart as a secret shopper. She was sent a check and told to deposit it in her bank account before going out and buying gift cards from Walmart. Once she did, she gave the card numbers to the scammers, who she thought were her employer. The check she deposited was a fake, and the scammers made off with the value of the gift cards.

    If any job asks you to deposit a check into your own account that is supposed to be used for business purposes, the odds are the check is a fake.

    ***

    Do you follow any celebrities on social media? If you do, you may want to watch out for any offers they might make. Recently, a number of celebrities have had their social media accounts hijacked or impersonated. The fraudulent accounts claimed that the celebrities were selling PlayStations at retail price, with the proceeds going to charity. By the time some of the celebrities were able to regain access to their accounts, some victims had already sent money to the scammers.

    Sometimes, celebrities, especially online personalities, will have giveaways, but rarely will they sell anything through social media. If you see one of these posts, be very skeptical, and remember that if something is too good to be true, it probably is.

    ***

    Our last scam is one that is specifically targeting members of our nation’s military. Members of the Illinois National Guard have been receiving phone calls by someone claiming to be a first sergeant. The caller tells the service member that they’re owed back pay. The caller then asks for the amounts of the service member’s last three paychecks. Then the service member is asked to pay a fee of almost $300 in order to receive the back pay.

    According to reports, if a service member is owed back pay, they’ll be notified by their chain of command and not a random phone call.

    ***

    While these scams may not be happening right now in your area, you’re now hopefully prepared if they do.

     

  • Geebo 8:00 am on May 4, 2022 Permalink | Reply
    Tags: , , , , , , secret shopper, ,   

    Scam Round Up: Teachers targeted in scam and more 

    Scam Round Up: Teachers targeted in scam and more

    By Greg Collier

    Today, we’re presenting our readers with three scams that, while not new, deserve to be reviewed.

    ***

    Reports from Pennsylvania are saying that the Mystery Shopper or Secret Shopper scam is making the rounds again. Many retail chains do employ secret shoppers who go around to the various stores and rate their experience. However, scammers would have you believe these positions are plentiful, which they are not.

    In Pennsylvania, reports there state that victims of the scam are being given fake checks to deposit in their bank accounts. They’re then asked to purchase hundreds of dollars in gift cards using the money from the fake checks. The victims are then asked to give the gift card numbers to their fake employer. By the time the victim’s bank notices the check is fake, the scammers have made off with the amount of the gift cards, while the victim is responsible for the amount of the fake check to their bank.

    Remember, no legitimate employer will ever ask you to deposit money into your bank account that is supposed to be used for business purposes.

    ***

    Our next scam comes to us from the Jacksonville, Florida-area. Reports there state that a police impersonation scam is ongoing there. In this particular police impersonation scam, the scammers are posing as U.S. Customs and Border Protection agents. The scammers tell their victims that a box of drugs intended for the victim was intercepted. In order to avoid arrest, the victims are asked to make some kind of payment.

    If you receive a phone call like this, it’s recommended not to give the caller any personal information before hanging up.

    Again, no law enforcement department or agency is going to call you and threaten you with arrest if you don’t make a payment to them.

    ***

    Lastly, we have another police impersonation scam, and it’s the most common one. What’s different about this scam is who the scammers are targeting.

    Reports out of the Pittsburgh, Pennsylvania-area are reporting an increase in the jury duty scam. This is where the scammers pose as local police and tell their victims they missed jury duty and a warrant is about to be issued for their arrest. Of course, a payment over the phone will make the warrant magically disappear.

    Like we said, this is hardly a new scam, but the scammers are specifically targeting school teachers in the Pittsburgh-area. The scammers have even been calling schools and are asking to be patched in to teachers while they’re teaching class.

    The report doesn’t say why scammers are targeting teachers, but if we had to hazard a guess, they’re targeting a profession where teachers usually have their hands full with what’s going on in the classroom and could be distracted easily by the scammers.

    When it comes to matters concerning jury duty, all communication is usually done through postal mail and not over the phone.

    ***

    These three scams can happen at anytime, anywhere in the country. Hopefully, we’ve armed you with enough knowledge to protect yourself.

     

  • Geebo 9:00 am on December 17, 2021 Permalink | Reply
    Tags: , , , , secret shopper   

    Scammers offer ‘bonuses’ to victims 

    Scammers offer 'bonuses' to victims

    By Greg Collier

    San Antonio, Texas, is most famous for being the site of The Alamo. However, what many people outside of Texas don’t realize is San Antonio is not only the second-largest city in Texas, but it’s also the 7th largest city in the United States. We bring this up to show that when a scam show up in San Antonio, there’s a good chance that the scam will be showing up in other areas of the country.

    In this case, the Better Business Bureau of San Antonio is reporting a dramatic increase in job scams in the area. The main difference between this and previous job scams is that scammers are using honey instead of vinegar to get their victims to react quicker.

    For example, a woman in San Antonio thought she had been hired as a secret shopper. She was instructed to buy numerous gift cards from a store and evaluate the store. To get the victim to complete her task more quickly, the scammers told the victim that if she completed her task within 12 hours, she’d get a $200 bonus. Scammers may also be doing this to try to occupy the victim’s time, so they have no time to figure out that the whole procedure is a scam. The BBB has said that the scammers are even texting the victims continuously to make sure they’re completing the task, keeping them even more occupied. Unfortunately, the victim completed her task per the scammer’s orders. She was paid with a phony check that later bounced, leaving her thousands of dollars in debt to the bank, while the scammers made off with the gift card money.

    Any time a potential employer asks you to use your own funds or deposit a check for business purposes into your account, that should serve as a red flag that the job is probably a scam. The same goes for being hired without being interviewed.

     

  • Geebo 9:00 am on December 3, 2021 Permalink | Reply
    Tags: , , , , , , secret shopper   

    Secret shopper scam seeks more targets 

    Secret shopper scam seeks more targets

    By Greg Collier

    In yesterday’s post, we discussed a job scam that seemed to be picking up in activity during the holiday season, that was the reshipping scam. Now, it’s being reported that in some parts of the country that another old job scam is ramping up during the holidays, and that is the secret shopper scam.

    Secret shopper is actually a real position with many major brick and mortar retailers. They’re employed by the retailers to go to the various store locations and rate the performance of the store and its employees. However, it’s not as common a position that the scammers would have you believe. Scammers post ads for secret shopper positions year round, but like most scammers, they’re really looking to target those looking to add to their holiday income.

    The Charlotte, North Carolina area has reported an uptick in secret shopper scams. Residents there have been responding to the ads for secret shoppers, only to realize it’s a scam. Victims are being sent checks for thousands of dollars and are told to deposit the check into their bank accounts. They are then instructed to keep $300 for themselves and $50 for gas. The rest of the money is supposed to be used to buy Walmart gift cards to supposedly rate Walmart’s service. The victim is supposed to give the numbers from the gift card to their supposed employer.

    The problem with this scam is that the checks are fake. By the time the victim’s bank realizes the check is fraudulent, the scammers have already made off with the money that was put on the gift cards. This leaves the victim holding the bag when it comes to reimbursing the bank for the amount of the phony check.

    No legitimate employer will ever ask you to deposit funds that are supposed to be used for business into your account. If they do, that’s a good indication that the check is fraudulent. Another red flag is almost anything to do with gift cards. Unless they’re being used as an actual gift, gift card numbers should never be given to anyone over the phone.

    If you really want to find a legitimate secret shopper position, your best bet is to check with the Mystery Shopping Providers Association at their website.

     

  • Geebo 8:06 am on July 29, 2021 Permalink | Reply
    Tags: , , , , , secret shopper   

    Secret Shopper scam tries to streamline 

    By Greg Collier

    Secret Shopper scams are back again. To be honest, they never really go away, but if the scammers were to be believed there would be more secret shoppers than actual shoppers.

    Being a secret shopper is an actual job. Many retailers hire secret shoppers to go to their various stores and review the shopping and customer service experience. It’s a job that’s been around for decades, too. When I was in my late teens, I was working a retail job and was admonished by my manager because a secret shopper caught me not wearing my name tag. You better believe I wore my name tag from then on.

    The secret shopper position has long been a favorite tool of scammers. In this latest case reported by the Better Business Bureau of Tulsa, scammers are emailing victims telling them that they’ve already been approved to be a secret shopper. If a victim responds to the email, they’re then told that they need to review a money wire transfer service like MoneyGram or Western Union. The victims are then sent a phony check. They’re instructed to deposit the check in their bank account. Then the victim is told to use the wire transfer service to transfer most of the money back to their boss and are told to keep part of the check as payment. Since the check is fraudulent, the victim who deposited it in their bank account is responsible for the check’s amount and any fees to their bank. Yet, the scammers have made off with the majority of the value of the check.

    This is the most streamlined version of this scam we’ve seen in quite some time. Typically, scammers will send you the fake check, have you deposit it, have you buy some items at whatever store they’re imitating, then have you send back the difference. This version of the scam goes right to the heart of the matter and has victims just essentially send the scammers money.

    As we have stated, secret shopper is an actual paying job. However, no company is going to email you out of the blue to tell you that you’ve been chosen. The position is actually a lot more rare than the scammers make it out to be. That’s not even taking into consideration that no real employer will ask you to deposit a check in your own bank account before spending it. And any time money transfer services or gift cards are involved, you can assume that everything about the job is a scam.

    If you want to actually become a secret shopper, you can check with the Mystery Shopping Providers Association at their website.

     

  • Geebo 9:00 am on November 16, 2020 Permalink | Reply
    Tags: , , , , secret shopper   

    Scammers still use old-school means to find victims 

    Scammers still use old-school means to find victims

    Back in the days before the internet, it was somewhat of a special occasion to receive something in the mail that wasn’t a bill or junk mail. Apparently, it seems that some scammers are still using snail mail in order to find more victims. The thinking here might be that by using the postal mail it gives the scam more of an air of legitimacy than an online scam. However, postal scams can be just as devastating as online scams. Although, the red flags can be just as recognizable.

    A man in Virginia recently received a letter in the mail with a check attached to it. The letter offered a secret shopper position with directions to cash the check before buying Nike gift cards and keeping $450 for himself. Then he would have to take pictures of the front and back of the gift cards to email back to the ‘company’.

    As you’ve probably surmised, the check was fake. The man even said that the check looked like a fake to him. If he were to deposit this check, he would be responsible for the amount to his bank once they found out the check was fake. That’s not even taking into account that companies that employ secret shoppers don’t send out unsolicited mail to random people. Not to mention that any transaction that’s not for a gift card’s intended purpose is almost guaranteed to be a scam.

    Thankfully, the man noticed some other red flags as well. One was that the supposed company that was employing secret shoppers didn’t exist. He found this out after a quick web search. Then he noticed that the name of the company on the check didn’t match that of the company who claimed to have sent it.

    The more concerning part is that the scammers tried following up with the man over text message. They had both his name and his phone number.

    If you receive one of these secret shopper letters, just throw it out. If you receive a text message related to the letter just ignore it. Any response to the scammers will let them know that there is a real person on the other end who could potentially be targeted for more scams.

     

  • Geebo 8:00 am on October 27, 2020 Permalink | Reply
    Tags: , , , money orders, , , secret shopper   

    New scam switches out fake money orders for checks 

    New scam switches out fake money orders for checks

    One of the more common online scams is the mystery shopper scam. Mystery shopper is a real position. They are people hired by retail outlets to go into their stores and rate the customer service of each individual store. However, the job isn’t as common as most scammers would have you believe.

    In the mystery shopper scam, scammers will pose as these retailers and pretend to hire their victims. The scammers will then send a fake check to the victim and instruct them to deposit the check. The scammers then instruct the victim to go buy some gift cards with the money and the victim can keep what’s leftover. The victim doesn’t often find out they were scammed until the fake check bounces in their bank account and the victim is held responsible by the bank for the difference.

    A report out of North Carolina is claiming that scammers are now using fake US Postal Service money orders instead of fake checks to pull off this scam. While the fake form of payment has changed, the results are still the same. If a victim deposits the phony money orders into their account they will be responsible for the damages once the bank realizes the money orders are fake.

    As we previously stated, mystery shopper is a legitimate position. However, in order to become one, you have to become certified with the Mystery Shoppers Association and you have to contact them. They will never contact anyone out of the blue.

    Also, please keep in mind that no legitimate employer will have you deposit a check or money order into your personal account that’s supposed to be used for business purposes later. This is almost a sure sign of an employment scam.

    If you receive what you suspect is a phony US Postal money order, you can take it to your local post office, and they will be able to determine if it’s real or not.

     

  • Geebo 8:54 am on May 6, 2020 Permalink | Reply
    Tags: , , , , secret shopper   

    Secret shopper scam gets a COVID revamp 

    Secret shopper scam gets a COVID revamp

    With the way the economy has reacted to the current pandemic many people now find themselves unemployed. Some of these people will turn to non-traditional jobs to try to make ends meet. This could cause people to apply for jobs that really aren’t jobs at all but well-organized scams. One job scam that seems to continually claim victims id the secret shopper scam.

    Now, there are legitimate secret shopper positions offered by many retailers. There just aren’t as many as you might think after seeing all the ads online for secret shopper job offers. In the secret shopper scam, you’re almost guaranteed to be ‘hired’. You’ll then be sent a phony check to cover your expenses and payment. You’ll be asked to deposit the check at your bank, use some of the money for the ‘job’ before being asked to send the excess amount back to the scammer. As with any scam involving phony checks, once your bank discovers the check is a fake, you’ll be responsible for the entire amount of the check to your bank while the scammers are long gone with your money.

    Now, with scammers ramping up their activities during the pandemic, the secret shopper scam has gotten a coronavirus twist. At least one report has stated that jobs are being offered online to become a social distancing compliance auditor. The phony job offer not only asks you to go to a retailer to rate customer service as a secret shopper but also rate their adherence to social distancing guidelines. However, just like the secret shopper scam, the check you’ll receive for payment is a fake.

    As we said, there are real positions for secret shoppers across America. If you’d like to inquire about one of these positions you can do so through the website of the Mystery Shopper Providers of America.

     

← Older posts

c
Compose new post
j
Next post/Next comment
k
Previous post/Previous comment
r
Reply
e
Edit
o
Show/Hide comments
t
Go to top
l
Go to login
h
Show/Hide help
shift + esc
Cancel