Greg's Corner

New twist on banking text scam

By Greg Collier

Since this past October, we’ve been warning our readers about the Zelle scam. This is when scammers pose as your bank’s customer service department and try to tell you that there’s been fraudulent activity on your bank account. The scammers will then instruct you to move your money through the payment app Zelle to protect your money from bad actors. What they’re really doing is directing you to move your money from your bank account to the scammer’s account.

The Zelle scam starts when the victim receives a text message asking them if they recently made a substantial payment or purchase. The text asks you if you made this transaction and asks you to text back a response of yes or no. If you respond to the text either way, the scammers will call you, posing as your bank. Now, a new banking text scam has appeared that shares aspects of the Zelle scam but doesn’t use Zelle.

In Pennsylvania, bank customers there have received texts informing them that a new payee has been added to their account. That is supposed to mean that someone has been added to the account who can withdraw money. The link contains a text to click on if you did not add this payee to your account. The report doesn’t state where the link takes you, but usually in these scams, they either take you to a fake banking site that tries to steal your information, or a site that will inject malware or spyware on to your device.

If you ever receive a text that appears to come from your bank about fraudulent activity, do not respond to it, and don’t click any attached links. Instead, call the customer service number on the back of your debit card, or drop by your local branch during business hours.