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  • Geebo 8:00 am on July 23, 2024 Permalink | Reply
    Tags: EZ Pass, , , tolls   

    Toll text scams continue across the country 

    Toll text scams continue across the country

    By Greg Collier

    Across the nation, drivers are increasingly becoming targets of sophisticated scam texts and emails claiming to collect unpaid tolls. These fraudulent messages exploit the routine nature of toll payments to trick recipients into making payments to fake websites. As this issue grows more prevalent, it highlights the importance of being vigilant and informed to avoid falling victim to these scams.

    In New York, many residents have reported receiving text messages that appear to be from New York toll services. The messages warn of an unpaid toll invoice and threaten an additional charge of $150 if the alleged balance of $5.89 is not paid promptly. The scam directs users to a fraudulent website that closely mimics the official site.

    Residents have been sharing their experiences on social media, helping to raise awareness. The New York State Thruway Authority has been actively warning about this “smishing” scam on its social media platforms and website. They advise anyone receiving such messages to verify their toll accounts directly through official channels and report suspicious messages to the FBI.

    Similarly, the Ohio Turnpike and other toll-road agencies in the northeastern United States are dealing with a surge of fraudulent texts and emails. These messages claim to be from Ohio Turnpike Tolls Services and instruct recipients to pay $9.75 via a fake website to avoid additional charges of $97.50.

    Many recipients are not even Ohio Turnpike customers, highlighting the broad reach of this scam. The Ohio Turnpike and Infrastructure Commission has clarified that they only use paper invoices sent via U.S. Mail for unpaid tolls. Emails are sent solely to E-ZPass tag holders regarding account status, such as insufficient funds or credit card issues. They never use text messaging to solicit payments.

    Always verify the source of any message asking for payment by using official websites or contacting customer service directly. Look for red flags, like incorrect URLs or unexpected payment requests. Avoid clicking on links in unsolicited messages, and navigate to official websites by typing the address into your browser. Report any suspicious messages to the relevant authorities and follow updates from official toll agencies on social media and their websites to stay informed about ongoing scams. By remaining vigilant and informed, you can protect yourself from falling victim to these scams. When in doubt, verify the message through official channels before taking any action.

     
  • Geebo 8:00 am on April 26, 2024 Permalink | Reply
    Tags: , , , , tolls   

    Beware of smishing: The rise of text message toll scams 

    By Greg Collier

    In an era where digital communication is ubiquitous, scams have adapted to exploit every possible avenue, including text messaging. Recent reports from various states across the US indicate a surge in smishing scams, particularly targeting drivers with fake toll payment demands. These scams, a fusion of SMS (short message service) and phishing, aim to deceive recipients into sharing sensitive personal information or making fraudulent payments. Let’s delve deeper into this growing trend and explore ways to safeguard against such deceitful schemes.

    Smishing, short for SMS phishing, leverages text messages to trick individuals into divulging personal information or making payments to fraudulent entities. The recent wave of smishing scams targeting toll road users follows a similar pattern across different states.

    Victims receive text messages purporting to be from toll collection services, such as state tollway authorities or tolling agencies like E-ZPass or SunPass. The messages claim the recipient owes a specific amount for unpaid tolls, often accompanied by threats of additional late fees if not paid promptly. Scammers include links in the messages, supposedly directing recipients to settle their balances. However, these links lead to counterfeit websites designed to harvest personal and financial information. Despite variations in content and targeted states, the core strategy remains consistent, preying on the urgency and fear of incurring penalties to coerce victims into taking immediate action.

    To combat smishing attempts and protect against falling victim to these scams, it’s essential to remain vigilant and adopt proactive strategies.

    Rather than clicking on embedded links, independently verify the authenticity of any outstanding toll charges by accessing official toll service websites or contacting customer service directly. Avoid engaging with suspicious texts or providing personal information.

    Be wary of unsolicited text messages, especially those urging urgent actions or containing grammatical errors and inconsistencies. Trust your instincts and err on the side of caution when encountering unexpected requests for payment or personal details.

    Report smishing attempts to relevant authorities, such as the FBI’s Internet Crime Complaint Center (IC3) or the Better Business Bureau’s Scam Tracker. By reporting such incidents, you safeguard yourself and contribute to efforts to combat cybercrime and protect others from falling prey to similar scams.

    The proliferation of smishing scams targeting toll road users underscores the importance of exercising caution and skepticism in today’s digital landscape. By verifying the legitimacy of messages, and promptly reporting suspicious activity, individuals can fortify their defenses against fraudulent schemes.

     
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