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  • Geebo 9:00 am on February 2, 2024 Permalink | Reply
    Tags: , , , new york,   

    State sues bank for refusing to help scam victims 

    State sues bank for refusing to help scam victims

    By Greg Collier

    Over the past few years, there has been a tremendous surge in banking scams that target consumers. While these scams take many firms, they all have one thing in common. Scammers will pose as the victim’s bank while directing the victim to move their money. Even when they’ve been promptly notified by their customers, many banks have refused to assist scam victims. The banks have argued that since the customers allowed access to their accounts, even under deceptive circumstances, they are still responsible for the fraudulent transactions. However, a state office has taken exception to this stance and is actively seeking to address the issue on behalf of scam victims.

    The New York Attorney General’s Office has initiated legal action in the US District Court against Citibank, one of the country’s major financial institutions. The lawsuit alleges that Citibank engaged in illicit and deceptive practices by rejecting the claims of scam victims in New York. Additionally, the bank is accused of maintaining inadequate security measures to safeguard customer accounts, disregarding warning signals, and responding inadequately to fraud alerts.

    The New York Attorney General’s office highlighted two specific instances in its legal filing where it alleges Citibank failed to uphold its responsibilities. In the first case, Citibank attempted to verify a $35,000 wire transfer, but when the customer was unavailable to answer her phone, the bank approved not only the initial fraudulent transfer but also a second one of the same amount. Furthermore, in another incident, when a customer fell victim to a fraudulent link in a text message and reported it to their local Citibank branch, they were reassured and told not to be concerned. Subsequently, scammers managed to siphon over $100,000 from the customer’s account. In both situations, Citibank allegedly denied the fraud claims made by the affected customers.

    In a statement to Ars Technica, Citibank defended their practices when it comes to scam victims with the following statement…

     “Banks are not required to make clients whole when those clients follow criminals’ instructions and banks can see no indication the clients are being deceived,” the company said.

    The recent incidents involving Citibank underscore the pressing need for a reevaluation of the role and responsibility banks bear in safeguarding their customers from scams. The New York Attorney General’s lawsuit sheds light on instances where the bank’s actions may have fallen short, leaving customers vulnerable to substantial financial losses. As technology advances and scams become more sophisticated, the question arises: should banks not only enhance their security measures, but also be held more accountable for the repercussions of fraudulent activities? Striking a balance between customer autonomy and robust protection mechanisms is crucial, prompting a broader discussion on how financial institutions can better shield their clientele in an evolving landscape of cyber threats.

     

  • Geebo 9:00 am on February 14, 2023 Permalink | Reply
    Tags: , , new york,   

    Roaming Scammers: Fraudsters on the Move 

    By Greg Collier

    When we think of scammers, we tend to think of the stereotypical scammer from overseas. While there is some truth in that stereotype, America has its fair share of scammers, and they might be on their way to where you live.

    While the majority of scams can be done remotely, there are some that require a more personal touch by the scammers. The grandparent scam is one of those scams. The grandparent scam is a common tactic used by fraudsters to trick elderly individuals into paying a large sum of money. The scammer pretends to be the victim’s grandchild, who is supposedly in legal trouble, often due to a fabricated car accident. To convince the victim to pay, the scammer may also impersonate a police officer or a lawyer. The end goal of this scam remains the same, which is to trick the victim into paying the scammer a large amount of money.

    For the grandparent scam to be successful, the scammer must be able to mimic the voice of the victim’s grandchild on the phone. This is why this type of scam is not typically carried out by scammers operating from overseas. To collect the money quickly, the scammer must be in the same geographical location as the victim. As a result, grandparent scammers often travel around the country in search of new, unsuspecting victims. This mobility also allows them to quickly move on to another area once they have either made enough money or if the authorities start to investigate.

    Three scammers from New York City had a run-in with the law during their trip to Syracuse, New York. Despite the long drive, the trio rented an Airbnb as they targeted their unsuspecting victims. The scammers were reported to have successfully conned an elderly couple out of $9500 before making two more attempts to extract more money. On their fourth call, they were caught red-handed as the police listened in on the line. Despite their brief stay in Syracuse, the trio of scammers were able to deceive their victims out of a staggering $24,000. Had they been able to move on undetected, it is uncertain how many more individuals would have fallen prey to their deceitful schemes.

    To safeguard yourself from the grandparent scam, it’s crucial to approach unexpected phone calls or emails from people claiming to be a grandchild in distress with skepticism. Never disclose personal information or money until you have verified the identity of the caller. To confirm their identity, try asking questions that only your real grandchild would know the answer to. Another precautionary measure is to establish a code word with your grandchildren to use in such situations. If you suspect a call or email to be fraudulent, don’t hesitate to report it to the authorities.

     

  • Geebo 9:00 am on March 3, 2022 Permalink | Reply
    Tags: , , new york, , , Wish.com   

    Brushing scam continues to plague consumers 

    Brushing scam continues to plague consumers

    By Greg Collier

    On the surface, the brushing scam seems like a victimless crime. You receive a package in the mail addressed to you that you didn’t order and probably didn’t pay for. By law, you get to keep whatever was in the package. No harm, no foul, right? Well, not exactly.

    In the brushing scam, third-party vendors that sell products on platforms like Amazon, Walmart and Wish, will send hundreds of their products to unsuspecting users of those sites. They use the fact that you received the package to use your name in a product review as a verified buyer. This allows the vendor to give themselves phony five-star reviews for a product that more often than not is cheaply made and shoddy. In turn, this tricks unsuspecting consumers into buying this product because of the false positive reviews. As you can see, while the scam is quite elaborate, it’s not without its victims.

    The State of New York, recently issued a warning to its residents about the brushing scam. They suggest that if you receive anything organic, like food, plants, or seeds, to dispose of them as they could pose an ecological threat, especially if they’re from overseas. If the package comes from a platform like Amazon, you should notify them and have them remove any false reviews made in your name. Lastly, you should check all your retail accounts to make sure that you weren’t charged for any of these products. Just as a precaution, you should change your passwords to these accounts every few months or so.

    In some cases, the recipients of these products have had their personal information compromised. So, if you receive one of these brushing packages, you may also want to keep an eye on your credit history to make sure your identity hasn’t been stolen.

     

  • Geebo 9:00 am on January 24, 2022 Permalink | Reply
    Tags: , , new york,   

    Grandparent scams the scammers 

    Grandparent scams the scammers

    By Greg Collier

    We don’t often talk about scammers being arrested for a few reasons. One is that more often than not, scammers are based overseas, which makes them difficult to apprehend and prosecute. Another reason is that in numerous instances, it’s best to just hang up on a scammer than to try to confront them. However, there was a story reported over the weekend that was just too good not to share.

    This particular story involves the grandparent scam. Longtime readers will know the grandparent scam is when scammers call an elderly victim pretending to be one of the victim’s grandchildren. Typically, the scammer will say that they’ve been involved in some form of legal trouble and need money for bail or other legal fees. Then the scammer will ask that the fake fees be paid in some convoluted manner that will be hard to trace.

    Recently, scammers tried this on a 73-year-old grandmother from Long Island. The caller claiming to be her grandson said he had been arrested for a DUI and needed $8,000 for bail. The scammers called the wrong grandmother because not only does she not have any driving age grandchildren, but she’s also a former police dispatcher. She is said to have played along with the scammer. The scammer said a courier would be coming to her house to pick up the money. The woman called police and when the ‘courier’ showed up, she handed him an envelope full of paper towels. That’s when police were able to arrest the 28-year-old suspect.

    While it’s always good to see an alleged scammer get their comeuppance, we don’t recommend letting them come to your home like this. This instance was a special circumstance since the woman had procedural knowledge of law enforcement. In most cases, if you know someone is trying to scam you, hang up and then call police to let them know this scam is in the area. Too often, grandparent scammers are now posing as couriers, and you don’t want them coming to your home. Who knows what they could do later if they know where you live and know that you have money.

    And as always, if you receive one of these calls, contact the grandchild that they’re claiming is in legal trouble. You’ll probably find that they’re in no trouble at all.

     

  • Geebo 8:00 am on August 23, 2021 Permalink | Reply
    Tags: , , new york,   

    Don’t answer this question from grandparent scammers! 

    Don't answer this question from grandparent scammers

    By Greg Collier

    Several counties in Upstate New York have reported an increase in the number of grandparent scams that are happening in their area. The grandparent scam is probably one of the most prevalent scams going today and often targets elderly individuals who are living alone, taking them for sometimes thousands of dollars at a time.

    You may well be familiar with the grandparent scam since we discuss it so often, but for new readers, here is a quick recap. This is when scammers will pose as the victim’s grandchild, claiming that they’re in some kind of legal trouble and need money sent to them right away. Usually, the claim is that the grandchild is in jail and needs bail money. IN variations of the scam, scammers will pose as bail bondsmen or police officers. Payment will be asked for, usually in cash or gift cards, since they’re virtually untraceable.

    The news report from New York goes over the usual steps on how to prevent falling for the grandparent scam, such as having a family code word or asking the supposed grandchild a question only they would know. However, the article also gave us one more way of protecting yourself, and it’s a simple one. Often, but not always, the scammer will open the phone call with “Do you know who this is?”. This way, they’re hoping that the victim volunteers the name of a grandchild. Then, the scammers can use the grandchild’s name to establish a fake emotional bond between the scammer and the victim.

    Still, the best way to prevent an elderly friend or relative from falling victim to the grandparent scam is education. If you know someone who may be vulnerable to such a scam, please consider sharing this blog post with them or any one of the news articles that have reported on it.

     

  • Geebo 8:00 am on August 16, 2021 Permalink | Reply
    Tags: , , , new york,   

    NY warns the boss scam is back 

    NY warns the boss scam is back

    By Greg Collier

    With the Delta-variant of COVID-19 causing so many new outbreaks, a lot of employees are going back to working from home. Many other employees never even returned to the office and retained their work at home positions. However, due to the most recent outbreaks, a scam targeting work at home employees has been on the rise again, at least according to the state of New York, and if it’s happening in New York, you can bet it’s only a matter of time before it starts hitting other parts of the country.

    While it’s not a new scam, the Empire State is warning work at home employees to be wary of any emails or texts you receive from your boss asking you to buy gift cards. The messages will appear like they’ve come from a high-ranking official from within your company, but the address and phone numbers on these messages can be spoofed. You’ll be asked to buy a bunch of gift cards for a ‘business emergency’ and then you’ll be instructed to give the numbers to the scammer posing as your boss.

    There’s another version of this scam that’s even more costly. In some cases, employees that work in accounting departments, human resources, or accounts payable have been asked to cut checks to scammers or switch bank accounts to a scammer’s account.

    When it comes to dealing with corporate funds or corporate purchases that seem out of the ordinary, take the time to verify with either your direct supervisor or the person who’s supposedly sending the messages with a phone call. While it may seem like an inconvenience to some, it’s better than losing a bunch of your company’s money. Also, keep in mind that no legitimate business will make payments to anyone with gift cards. As we are fond of saying, gift cards are the currency of the scammers.

     

  • Geebo 8:00 am on July 6, 2021 Permalink | Reply
    Tags: , , new york, ,   

    When scammers come back for more 

    When scammers come back for more

    By Greg Collier

    There are many truths when it comes to scammers. For this particular story, we’re going to be focusing on two. The first is that scammers tend to target the elderly when it comes to many scams. The scammers feel that elderly individuals are not tech-savvy enough to see through many of their scams. That and the fact that many seniors live alone and don’t have anyone in their home to warn them that whatever it is, it might be a scam. The second truth is that once someone has fallen victim to a scam, there’s a good chance the scammers will try to victimize them again.

    Recently, a man from Upstate New York, had fallen victim to an elder scam. The report doesn’t say which scam he fell for, but if we had to hazard a guess, it was probably the grandparent scam, or maybe the tech support scam. Either way, the man almost assuredly lost a substantial amount of money. Then he received another phone call. This mystery caller said he knew who initially scammed the man. All the man had to do was pay the caller $6000 and the caller would hand over the information. As they say, fool me once, shame on you; fool me twice, shame on me. The man contacted local police, who arranged a meeting with the caller and arrested him. Again, while the report doesn’t go into further detail, it’s a safe bet that this man allegedly had something to do with the initial scam.

    There is no shame in admitting you’ve been a victim of a scam. It happens to almost everybody at one time or another. They can range for paying someone $20 to cut your lawn, and they never come back, or it can result in major financial loss. Either way, if you do lose money in a scam, it will help others if you come forward to police. This way, police can be on the lookout for the scam and arrest any possible con artists.

     

  • Geebo 8:00 am on April 8, 2021 Permalink | Reply
    Tags: car insurance, , new york,   

    Car insurance websites used in identity theft scheme 

    By Greg Collier

    Some licensed drivers in the state of New York recently found themselves receiving bills for car insurance that they didn’t purchase. It seems that the system used to give consumers insurance quotes online had a flaw that allowed identity thieves to find personal information for anyone licensed to drive in the state of New York. Much like other identity theft schemes, the thieves used information that was leaked in a previous data breach to use on the insurance websites. During the quoting process, identity thieves were able to obtain the driver’s license numbers of anyone they had information on.

    The identity thieves were then able to buy legitimate car insurance policies in other people’s names. While many people buying the stolen cards may not be able to afford the prohibitive cost of car insurance, the majority of the buyers probably have records that prevent them from driving legally. The identity thieves could also be using the driver’s license numbers to file for fraudulent unemployment claims. Some of the policies may even still be active as some drivers may just ignore the bills since they don’t really have a policy with the insurance company the identity thieves used. Some consumers have said that they have had great difficulty in getting the matter resolved with the insurance companies.

    The insurance companies have said that the problem with their websites have been fixed. At least one insurance company is providing victims with one year free service of credit monitoring.

    If you live in New York and have received a bill like this, it is strongly recommended that you contact the insurance company right away to get the matter resolved. If you don’t live in New York, you can use this as an example if you receive a bill for something you didn’t purchase yourself. Don’t just ignore or throw out the bill. Get in touch with whoever sent the bill immediately to make sure your identity hasn’t been stolen. If you don’t take the proper precautions in protecting your identity, it could take years before it’s repaired.

     

  • Geebo 8:00 am on March 18, 2021 Permalink | Reply
    Tags: , new york, , ,   

    New phishing scam sells your identity on the dark web 

    New phishing scam sells your identity on the dark web

    By Greg Collier

    An insidious phishing scam has turned up in the nation’s largest metropolitan area.

    For those who may not be familiar with what phishing is, it’s when you get sent a phony email or text that has you click on a link. These links either take you to a phony website where identity thieves will try to steal your personal information or the links will inject malware into your device. If malware were to get into your device, it could transmit your data to scammers and identity thieves and scammers, or it could lock your device in a ransomware attack. However, this new phishing attack has victims voluntarily giving up their information in a more comprehensive way than before.

    Reports out of New York are saying that victims of the attack are receiving authentic looking emails and text messages that appear to be from the State Government. The messages largely target those who are currently unemployed in the Empire State. Once the victim clicks the link in the message, they’re taking to a website that is a mirror image of the official New York unemployment website.

    After the victims use their login information on the phony website they’re then asked to take high-quality pictures of their driver’s license and other sensitive documents. Once the identity thieves have your information, they turn around and sell your identity on the dark web. According to security experts, Social Security cards are going for around $1.50 while driver’s licenses are going for around $100. Just imagine, a $1.50 transaction on the dark web that happens instantly can have expensive repercussions on your life for years to come.

    Always be suspicious of any text message, email, or social media message that wants you to click on any kind of link, especially if it’s for such a crucial matter like your unemployment benefits. Most government agencies like unemployment offices will not email or text you but instead will almost always contact you through the postal mail. And keep in mind that all official government websites end in .gov.

     

  • Geebo 9:00 am on February 25, 2021 Permalink | Reply
    Tags: , new york, , ,   

    Scam tries to extort medical professionals 

    Scam tries to extort medical professionals

    By Greg Collier

    Scammers still haven’t gotten tired of COVID-19 related scams yet. However, instead of targeting the general public, some scammers have decided to go after medical professionals in the scammer’s quest for ill-gotten gain.

    This scam is similar to the Social Security scam where the scammers claim that your Social Security number has been suspended due to some fictitious crime that your number was supposedly attached to.

    In this scam, scammers are contacting nurses, physicians and pharmacists posing as the state of New York to tell the victims that their licenses have been suspended. However, a substantial payment just happens to be able to revers the suspension and can avoid the licensee any future fines.

    It’s not lost on us that these scammers are going after frontline workers in a state that has one of the highest concentration of COVID-19 patients. This is an example of a couple of scammer tactics. One is to try to pressure and already overworked system and the other is to take advantage of any crisis no matter how horrible.

    In this instance, the scammers are flooding their victims with mounds of official-looking paperwork that appear to be from such agencies as the state, the U.S. Department of Justice, the FBI, Trans Union and the New York state Office of Professions. The problem with this paperwork is that it can look legitimate since they contain information like the professional’s National Provider Identifier.

    In the long run, scammers may not be after money but instead after the personal information of medical professionals as most of the forms ask for Social Security numbers and the like.

    It is recommended that anyone receiving one of these calls or messages to ignore it and report it to the FBI if you’ve lost money, or the FTC and local police if you haven’t.

     

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