Greg's Corner

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  Geebo 9:00 am on December 27, 2021 Permalink | Reply
  Tags: Hulu ( 2 ), identity theft ( 105 ), malware ( 26 ), Netflix, Roku ( 2 ), Scams ( 1,354 ), smart tv ( 2 ), streaming ( 9 )   

  Streaming activation scam lays in wait 

  

  By Greg Collier

  Welcome back. We hope that our readers had a safe and happy Christmas. Did you happen to get a new streaming device or smart TV for Christmas? Maybe you let your streaming subscriptions expire, but now you want to catch up on all the shows that everyone has been talking about. If that’s the case, please be careful when going online to activate your new device or service. Scammers are quietly lying in wait, hoping to catch you off guard if you’re not paying attention.

  With many streaming devices and services, you need to go to the provider’s website to activate them. Scammers are hoping you just put the name of the platform you need into a web search. You might think that the first search listing is the authentic website you require, but scammers often buy ads on these search engines to manipulate the search results. This way, the scammers can direct you to their phony website either to inject malware into your device or to try to get your personal and financial information.

  When activating a new device or service, make sure you’re on the correct web address. Scammers will often register a web address that is slightly misspelled in hopes that you miss that detail and go to their website instead of the official one. Also be wary of any customer service numbers given out on search engines as once again scammers can manipulate the search results to give their phony number a better search ranking. Lastly, keep in mind that you do not have to pay a subscription fee for your streaming box or smart TV. Those subscription fees are paid to the streaming providers like Netflix and Hulu. You never have to pay a fee to manufacturers like Roku or Samsung. Anybody who is trying to collect a fee like that is scamming you.

   

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  Geebo 8:01 am on April 1, 2021 Permalink | Reply
  Tags: activation fee ( 3 ), customer service ( 50 ), customer support ( 23 ), Hulu ( 2 ), Netflix, Roku ( 2 ), Scams ( 1,354 ), streaming ( 9 ), tech support scam ( 49 )   

  Streaming devices are vulnerable to scam 

  

  By Greg Collier

  In case you’re not familiar with Roku TV, it’s a device or service that comes with your TV that allows you to access multiple streaming services like Netflix, Hulu and the like. There are other brands of streaming devices, but Roku is the most popular one with consumers. And like most internet-connected devices, they are vulnerable to attacks and scams. Recently, there seems to be a string of attacks happening to new device owners that is costing them a lot of money. It’s known as the activation scam.

  One victim who spoke to the media said she was setting up her Roku device when a message flashed on her TV screen. It told her to call a customer service number to help with the activation. The woman called the number and the person who was supposedly helping her with the activation sold her a year’s service plan for close to $200. A short time later, the customer service agent called back demanding more money or her service would be shut off. It was at this point the victim realized she had been scammed.

  If you buy a Roku or any other streaming device, there is no monthly fees to use these devices. Instead, you pay to whatever streaming service you want to subscribe to. Roku does not offer a service plan. You can elect to buy a program like that at the point of purchase like Walmart or Best Buy.

  So, how does a scam like this happen on a streaming box? From everything we’ve researched it happens when the user goes to a phony activation website. Anybody can make a website that says ‘Roku Activation Help’. That’s when the phony customer service or activation number comes up. In the user guide to most streaming boxes it will give you the authentic website to use for help and activation. If you just do a web search for activation you could be led to a scam site that could cost you time and money.

   
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  Geebo 9:58 am on December 18, 2018 Permalink | Reply
  Tags: Chrome ( 2 ), craigslist ( 129 ), Edge, Google ( 29 ), Netflix, phishing ( 75 ), Scams ( 1,354 ), shipping ( 5 ), used car ( 33 )   

  Netflix phishing scam returns, Google becomes Microsoft, and watch out for phony shipping companies 

  

  Today we bring you a few consumer protection stories that we think you should be aware of.

  First up is the return of the Netflix phishing scam. This is not a new scam but it seems to be making the rounds again. Reports from all over the country are stating that people are receiving emails that appear to be from Netflix asking customers to update their payment information. If you receive one of these emails do not click any of the links contained in the email. Doing this will take you to either a malware infested site or will try to obtain your credit or debit card information. Anytime some service requests any kind of information change, go directly to the site in your web browser instead of clicking any links.

  A former Microsoft intern is claiming that today’s Google is acting more like yesterday’s Microsoft. The intern used to work on Microsoft’s Edge Browser and claims that Google purposely tries to slow down other browsers than Chrome on some of their services such as YouTube. This is reminiscent of the browser wars of the early internet when Microsoft’s Internet Explorer gained the majority of the browser market by being included by default in Windows. The only difference this time is that Microsoft blinked and they are changing Edge to be a Chromium-based browser. Chromium is the engine that powers the Chrome browser and many of its offshoots like Opera and Vivaldi.

  Lastly, the state of South Dakota is warning consumers to be wary of phony shipping companies that are claiming they reside in the state. The state’s Attorney General is saying that people are being tricked into sending money to phony shipping companies when buying cars off of craigslist. If you’re going to buy a car online we hope that you would purchase the vehicle through Geebo.com, however, we always recommend shopping local when looking for a vehicle and using a safe place to conduct the transaction. However, if you do need to deal with a shipping company for whatever reason, a quick Google Maps search using the company’s supposed address should be able to tell you if the company actually exists or not.

   
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  Geebo 9:00 am on September 22, 2017 Permalink | Reply
  Tags: Netflix, phishing ( 75 ), Scams ( 1,354 )   

  New season for the Netflix phishing scam 

  

  Much like the flu, phishing scams have their own seasons as well. They’ll go away for a while, lay low, then start sending out their legitimate looking emails again. These emails look like they come from legitimate websites and always ask you to update your information. This time around, the phishing emails appear to come from popular video streaming service Netflix.

  According to The Guardian, the emails appear to be coming from the email address of supportnetflix@checkinformation(dot)com. That should be your first tip that this is a scam. If Netflix were to send you an email it would be from a Netlfix.com email address. The email tells you that you need to update your financial information which should be another red flag. If you click on the link it takes you to a legitimate looking website with a form to update your payment information, but if you look at the address in your browser bar, it will not be at Netflix.com. If you ever do need to update any kind of user information on any website, always go to the website directly and never click an email link.

  In researching this story, it seems that this exact phishing scam happened around the country about 8 months ago as well.

  Like previously stated, these scams are cyclical and need to be watched out for at all times.

   
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  Geebo 8:57 am on June 16, 2017 Permalink | Reply
  Tags: FCC ( 29 ), net neutrality ( 32 ), Netflix   

  Is Netflix fighting for net neutrality once again? Sort of. 

  

  Previously, the CEO of Netflix said that his company was not worried about net neutrality since he said they were “big enough to get the deals they want.” Now it appears the subscription video streaming service may have changed its tune. Recently, Netflix made an announcement they were participating in the July 12th Battle for the Net campaign, alongside sites such as Reddit, Etsy, Kickstarter and Amazon among many others.

  
  Relative content between 4:36 and 5:12

  In a tweet from Netflix they said, “Netflix will never outgrow the fight for #NetNeutrality. “Everyone deserves an open Internet.” The tweet also included a link to the ‘Day of Action’ website. It’s still unknown what is going to take place on July 12th, but back in 2014 many websites participated in a similar protest where they displayed animations to make it look like their websites were loading very slowly.

  So why did Netflix have a change of heart? Probably for PR reasons. Many Netflix subscribers are cord-cutters, meaning they’ve gotten rid of their expensive cable or satellite subscriptions in favor of the less expensive internet streaming service. Their customers do not want to see those savings nullified by internet service providers raising their rates even further just so people can have quicker access to prioritized sites.

  Again, even with Netflix wearily on board, this latest campaign for net neutrality may be like trying to hold back the ocean with a broom, as the President Trump-backed FCC has full intentions of repealing the net neutrality regulations put in place by the Obama administration.

  You can go here to voice your opinion about net neutrality to the FCC.

   
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  Geebo 9:03 am on June 7, 2017 Permalink | Reply
  Tags: Amazon ( 108 ), net neutrality ( 32 ), Netflix   

  Big name steps in to replace Netflix in net neutrality debate 

  

  As previously posted on this blog, video streaming heavyweight Netflix has withdrawn itself from the net neutrality debate. They claim they are so large an entity they can command any deal they want from internet service providers. By doing so, the net neutrality supporters lost their biggest ally. Now, a number of tech companies are banding together for a ‘day of action’ on July 12th to try to show the need for a neutral net. A number of those companies are no slouches, such as Mozilla, Reddit, Kickstarter, Etsy, Nextdoor and Patreon just to name a few. However, the most important name to thrown into the debate is the internet’s largest retailer, Amazon.com.

  
  (Relative content is between 4:20 and 7:00)

  Not only is Amazon the largest retailer on the web, but they are also Netflix’s number one competitor in the online streaming market. With the Trump-backed FCC getting ready to gut the net neutrality regulations installed by the Obama administration, the fight for a free web needs more powerful icons like Amazon to take up the banner. With such a huge ally on their side maybe the net neutrality debate isn’t quite over just yet.

  The problem is, it doesn’t appear the FCC is going to budge on their net neutrality stance anytime soon. Ronald Reagan could rise from the grave and testify before the FCC in favor of a free net and the FCC still wouldn’t reverse their decision. While it’s a good sign that net neutrality proponents have a number of tech giants on their side, you can’t fight city hall, or in this case the FCC.

   
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  Geebo 9:02 am on June 1, 2017 Permalink | Reply
  Tags: net neutrality ( 32 ), Netflix   

  Has net neutrality lost its biggest ally? 

  

  When the discussion of net neutrality comes up, Netflix is usually used as the poster child for keeping the internet open. It’s been argued if ISPs are allowed to prioritize traffic, consumers may have to pay extra to access the bandwidth hogging streaming service. In the past, Netflix had argued in favor of net neutrality. However, now in the face of the President Trump-backed FCC voting to repeal net neutrality, Netflix has taken a different stance.

  Recently when the topic was approached, Netflix CEO Reed Hastings basically said they were out of the fight. His exact words were, “We’re big enough to get the deals we want.” With those nine words, Mr. Hastings may have put the final nail in the coffin for net neutrality.

  While net neutrality is probably on its last legs, at least during the current administration, losing a key ally like Netflix may have signed its death warrant. It’s bad enough that most consumers don’t have many choices when it comes to receiving internet service, it will be even worse once the phone and cable companies start charging customers extra to have access to the more popular web services.

  Big name steps in to replace Netflix in net neutrality debate | Greg's Corner is discussing. Toggle Comments

   
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  Geebo 9:02 am on May 16, 2017 Permalink | Reply
  Tags: Android ( 8 ), Netflix, smart phones ( 13 ), tablets ( 3 )   

  Netflix to stop working on certain Android devices 

  

  Video streaming service Netflix is available on just about every modern electronic device known to man. It’s available on laptops, Blu-ray players, video game consoles, smart phones and tablets. Nowadays, you might even be able to stream Netflix on a 1985 Betamax that you found at a thrift store. Netflix recently announced they will no longer support a certain select group of Android devices, and those would be devices that have been rooted by their owners.

  Rooting an Android phone means that you can perform a small hack on the phone in order to be able to have more control over the apps on your phone. Most Android phones come with pre-loaded bloatware that can’t be removed from the device by normal means. When you have an Android phone where storage space is at a premium, sometimes you have to root a phone in order to make space for crucial apps that you may need in your everyday life. This is usually due to the phone manufacturers loading their phones with proprietary apps that many users don’t need or use.

  While not coming right out and saying it, Netflix is giving the impression they’re blocking these devices in order to fight piracy. While that’s well within their right, it feels like their trying to kill flies with a shotgun. The number of people who root their Android devices are a minuscule amount compared to the number of Android users and the majority of them are only rooting their phones and tablets out of convenience, not for piracy.

  By taking this step, Netflix is risking a minor backlash from rooted Android users, but in the long run, Netflix’s numbers are so large they can afford to alienate a number of niche Android users.

   
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  Geebo 11:04 am on January 13, 2017 Permalink | Reply
  Tags: Netflix, phishing ( 75 ), scam ( 22 )   

  Beware of fake emails pretending to be from Netflix 

  

  Internet security experts are saying that there is a new scam happening that purportedly targets Netflix users. In what’s known as a phishing attack, people are receiving emails claiming to be from Netflix saying that they need your personal info to be updated. Of course, the info they’re asking for are your credit card information and your social security number.

  How the scam works is that you receive and email that looks like it came from Netflix telling you that your payment information is outdated and provides a link to update your info. If you click that link it takes you to a site that may look like Netflix but isn’t and if you enter your personal information there it will more than likely be stolen.

  The best way to combat these kinds of attacks is to never click the links provided in the emails. Instead, always go to the website that is supposedly requesting the information, in this case that would be Netflix.com. Even if you receive a legitimate email asking you to update your information, always go to directly to that website in your browser rather than clicking the link in the email whether it’s your bank, utility company or what have you. This way you can be fairly certain that your information isn’t being intercepted by a third-party.

   
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  Geebo 10:51 am on December 5, 2016 Permalink | Reply
  Tags: downloads, Netflix, streaming ( 9 )   

  Netflix now allows offline viewing. What this means for you. 

  

  Content streaming behemoth Netflix recently announced that they were allowing the downloading of videos for offline viewing. This is great for people who have long public transportation commutes or who or about to take a long trip. However, and there’s always a however, this is not an option for all devices.

  So far, Netflix is only allowing downloading on mobile devices such as smart phones and tablets. When you log into Netflix on these devices you should see an option for downloading select videos to your device. I personally tried this on my mid-range Android phone and it worked like a charm. Apple’s iOS is also supported as well.

  Unfortunately, laptops are not considered a mobile device by Netflix. When I logged in to both the Netflix website and the Windows Store Netflix app there were no download options. While this would be a great feature for users with less than optimal vision, it’s an understandable step to combat online piracy.

  Another minor drawback is that the downloaded video can not be viewed in 4K resolution. While this is negligible for most users there is a hardcore base of fans who want to view all content in 4K.

  Who this feature will be a huge boon too will be parents, especially with the holidays approaching. This will allow parents to load a plethora of content to their mobile device and allow their kids to watch as much content to keep them occupied for the entire trip without having to drain their data connection limits.

  While Amazon Video has had this feature for a while, it’s Netflix that everyone flocks to.