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  • Geebo 9:08 am on September 17, 2018 Permalink | Reply
    Tags: , customer service, ,   

    Most customer service numbers found online are fake 

    Most customer service numbers found online are fake

    Seems legit.

    In Memphis, Tennessee, a man found the money emptied out of his online debit account. The man was trying to assist his mother who had the same type of account and called a customer service number he had found online that was supposed to be for the service. As you can probably guess, the customer service number that the man had found online was a fake, and the scammers had taken the man’s login information to take his money. Phony customer service numbers are one of the most prolific scams that can be found online today.

    As you can see from the video above, the customer support scam isn’t just exclusive to money apps. A number of scammers list customer service numbers online for many different services including, Facebook, Google, and many other free online services. This scam tends to target elderly internet users who tend to be more comfortable speaking to someone on the phone to try to solve their online issues. More often than not, most online services do not have any customer service options that can be accessed by phone.

    A lot of these fake phone numbers are listed on free services like craigslist and Facebook. Here at Geebo, we often receive ads for many of these customer service scams, however, since we moderate all of our ads we do not allow these ads to be displayed on our platform in order to better protect our customers.

     
  • Geebo 9:02 am on July 6, 2017 Permalink | Reply
    Tags: customer service, Photobucket   

    How not to treat your customers, courtesy of Photobucket 

    How not to treat your customers, courtesy of Photobucket

    All businesses want to make money. That’s the entire point of a business. The main thing businesses need to make money is customers. Apparently no one told that to Photobucket.

    Photobucket is a photo sharing website and service that has been around since 2003. A great number of their users used the service in order to post photos of the items they were selling on places like eBay, Amazon, and Etsy. This is a common process called hotlinking or 3rd party hosting. Photobucket allowed their members to use this feature free for years, as the website was making the majority of its revenue from ads. Now with ad revenue being down all over the internet, no one should bear ill will towards Photobucket if they wanted to increase their revenue stream so they could stay in business. The problem is how they went about trying to make this extra revenue.

    Rather than telling their members they would soon start charging for 3rd party hosting, Photobucket just turned off the switch. Everyone who was using Photobucket to post their photos on 3rd party sites were met with the above image, or a variation of it. To make matters worse, Photobucket said they would allow 3rd party hosting for the low, low price of $399 a year. But wait, there’s more. When social media erupted with complaints aimed at Photobucket, all Photobucket did was post a brief note that said users should review their new terms of service. It should go without saying that users are claiming to be leaving Photobucket in droves. Unless the heads of Photobucket made a bet with Uber to see who could lose more customers, the way they handled this is almost inexplicable.

    If you are a former user of Photobucket, here is a list of alternatives. You may have to check with the other services to see if 3rd party hosting is allowed.

     
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