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  • Geebo 8:00 am on July 28, 2022 Permalink | Reply
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    Couple loses $350K In Apple scam 

    By Greg Collier

    To be honest, there’s not a lot of information about this story. The report that we’ve read spends more time discussing the amount lost to the scammers, which, to be fair, is a lot. However, we can assume how the scam worked from previous scams in a similar vein. But, we’re getting ahead of ourselves.

    An elderly couple from the state of Michigan are said to have lost $350,000 to a tech support scam. The couple reportedly withdrew money from several different accounts to send money to the scammers through a Bitcoin ATM.

    The county sheriff’s office where this scam took place says that they are familiar with scams like this, but this is the largest amount lost they’ve ever seen.

    What we do know about the scam is that the couple received a message on their computer that appeared to come from Apple Computers with a phone number to call.

    This sounds a lot like the pop-up scams that claim to be from Microsoft. These pop-ups, which can lock up your computer, say things like your computer has a virus, or is in danger of being hacked. These pop-ups usually also instruct victims to call a phone number to resolve the issue.

    When a victim calls one of these phony customer service numbers, they’ll be told some outlandish tale about how their computer is being hacked, and the hackers are about to steal all the victim’s money. The victim will then be instructed that in order to protect their money, they need to move it somewhere safe. This is when the scammers will direct the victim to withdraw their money from their bank accounts and send it to the scammers in the forms of gift cards, cryptocurrency, or some other form of untraceable payment.

    What many victims don’t know is that companies like Apple, Microsoft, or Google don’t really know whether your computer has been compromised or not. If you receive one of these pop-up messages, turn your computer off. Hold down the power button until it turns off, if you need to. If the pop-ups continue, you may need to run a malware scan using a product like Malwarebytes. Malware and viruses are more likely to affect computers that run Microsoft Windows than Apple computers.

    If you still can’t get your computer to function properly, try taking the device to a computer repair store. It will cost you a lot less in the end than sending the money to scammers.

    But whatever you do, do not call the phone number in the pop-up message.

     
  • Geebo 8:00 am on July 6, 2022 Permalink | Reply
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    Scammer drives elderly victim to Bitcoin ATM 

    Scammer drives elderly victim to Bitcoin ATM

    By Greg Collier

    Scammers showing up at the door of their elderly victims is unfortunately not new. We’ve seen this mostly with the grandparent scam, where the scammers pose as couriers picking up the money to supposedly bail out one of the victim’s grandchildren. We’ve also seen an increasing number of scammers who get their victims to give the scammers their money through Bitcoin ATMs. This mostly happens with shut off scams, where the scammers pose as power companies, threatening the victims with their service being shut off immediately if they don’t pay. Now, take the two most alarming parts of those scams, and you have one of the more frightening scams we’ve discussed.

    In Fresno, California, an elderly woman got a pop-up on her computer claiming her device had a virus and that she needed to call Microsoft. The number included in the pop-up did not go to Microsoft, but to a scammers’ phone. The scammer told the woman that someone overseas is trying to hack into her bank account. She was instructed to go to her bank and withdraw $9,000. The scammer also told her that she couldn’t call anyone else, or their phone would get the virus. She was even told to tell the bank that she was withdrawing her money to buy a new car if the bank asked.

    After withdrawing the money, the bank manager even drove the woman home due to the heat and the fact she was carrying a large amount of cash. She had taken an Uber to get to the bank.

    After she got home, the scammer called her back and said that having a large amount of cash at home was a security risk, so they’ll send someone to her home to take her to a Bitcoin ATM to ‘protect’ her money. Someone picked up the woman and drove her to a gas station, where they instructed her on how to deposit the money into the Bitcoin kiosk. This actually sent the money to the scammers and was unrecoverable. Thankfully, the scammer or their accomplice took the woman home unharmed.

    There are few things more frightening than thinking about an elderly relative being driven by a stranger while they’re carrying a lot of money. We’re sure it also makes the scam victim feel less secure in their own home.

    As is with most tech support scams, computer companies like Microsoft or Apple have no idea whether your computer has a virus or not. If they did, that would be a huge breach of privacy. Also, any time someone you don’t know tells you not to call your family or police is virtually guaranteed to be a scammer. Lastly, you can’t protect your money at a Bitcoin ATM. They are mostly used to convert cash to Bitcoin. In these scams, victims are depositing their cash into the scammer’s Bitcoin wallet.

    Scams like this can be devastating to the elderly, as some families decide to oversee their finances. While this would alert family members to large bank transactions, many seniors feel like this robs them of their independence.

     
  • Geebo 8:00 am on June 21, 2022 Permalink | Reply
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    Scammers accuse victim of money laundering 

    Scammers accuse victim of money laundering

    By Greg Collier

    A woman from Rochester, Minnesota, recently lost thousands of dollars to scammers. It started when the woman received a robocall that claimed to be from Amazon. The recording said that she had been charged for several Amazon purchases, and to press 1 if she did not make them. After she pressed 1, someone claiming to be an Amazon representative spoke to her. The caller said that they would speak to her bank about the charges.

    Not too long after that call, the woman received another call from someone claiming to be with the Federal Trade Commission. This caller told her that her identity had been stolen. The caller told the woman to protect her money, she would need to withdraw the money from her bank account. However, she was told not to contact police, or she could be accused of money laundering. She was then instructed to deposit the money into a Bitcoin ATM that was at a gas station. The victim lost $7,000 in total.

    This scam has a lot of moving parts, but each one is a red flag if you know what to look for. For example, Amazon does not call customers about fraudulent charges. Even on Amazon’s own help page, they say that if you received any communication about a charge you didn’t make, it likely didn’t come from Amazon. If you receive any communication like this, first check your Amazon account for any fraudulent charges. If there are any fraudulent charges, you can dispute them with Amazon, but you need to make first contact. Amazon will not call you.

    While the FTC is a branch of the Department of Justice, they typically do not call consumers to let them know they’ve been a victim of identity theft. Unfortunately, identity theft is usually only detected by the victim and not law enforcement. Also, no government or law enforcement agency will ever call you and threaten you with arrest while supposedly trying to assist you. If someone tells you to not contact the police, your best bet is to contact the police immediately.

    Lastly, no government entity is going to ask you to move your money to Bitcoin, especially if the Bitcoin ATM is at a gas station. While cryptocurrencies may have gained a modicum of mainstream acceptance, it’s nowhere near the point where the government is using it as a consumer protection platform.

     
  • Geebo 8:00 am on June 13, 2022 Permalink | Reply
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    Scam Round Up: Door to door prescription scam and more 

    Scam Round Up: Door to door prescription scam and more

    By Greg Collier

    Today, we’re bringing you three more scams happening around the country that could easily show up in your area.

    ***

    With the weather being warmer, even with rising gas prices, more people are taking to the roads. This has allegedly led to a resurgence of the car warp scam. This is when scammers promise their victims they can make money by wrapping their car in advertisements. While there are legitimate offers for this, the majority of them online are scams. The car wrapping scam is just another avenue for the fake check scam. The scammers send victims a fake check they’re supposed top deposit into their bank account and then use the remainder of the check to pay an ad agency who provides the wrap. The supposed ad agency is part of the scam as well. The victim almost always ends up being held responsible for the full amount of the check to their bank.

    ***

    Unfortunately, another elderly victim was recently targeted in yet another computer virus scam. The Massachusetts woman was using her computer when a message said that her device had been compromised. The message contained a phone number that claimed to be from Microsoft and that she would need to call it to have her computer fixed. This number did not go to Microsoft, but instead went to what is essentially a call center for scammers. They instructed her to take $30,000 out of her bank account and deposit it into a Bitcoin ATM. Luckily, police were able to intervene, and the woman got her money back. Keep in mind with this scam that companies like Microsoft don’t usually take phone calls, and no computer repair is worth $30,000.

    ***

    Lastly, we have a story out of Oklahoma City, where authorities are warning about a particularly frightening scam. Law enforcement there are saying that people there are posing as pharmacy employees and going door to door asking residents for expired medication. These are not pharmacy employees, and they are looking for narcotics. If someone comes to your door asking for expired prescriptions, you may want to contact your local police. If you do have expired prescriptions, especially if they’re opioids, you can take them to many pharmacies which do have drug disposal programs. It is also recommended that you can dispose of them in the trash if you mix them with something unpleasant like used cat litter or coffee grounds.

    ***

    Hopefully, these scams won’t come to your area, but if they do, you’re now better prepared for them.

     
  • Geebo 8:00 am on May 20, 2022 Permalink | Reply
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    Scam Round Up: Store robbed over the phone and more 

    By Greg Collier

    To end the workweek, we’re bringing you a few scams that either have a new twist to them, or have appeared in a new area.

    ***

    A new utility scam has shown up in the Huntsville, Alabama area. Typically, scammers will attempt the shut-off scam, where they threaten victims with shutting off their power if they don’t pay immediately. Now, scammers are trying a different tack. They’re sending phishing emails to victims that say the victim has paid their power bill twice and the victim now has a credit. For the victim to get the credit back, they just need to click the link in the email. The link then takes the victim to a malicious website that asks for their personal and financial information. Remember, most utility companies only communicate by postal mail. If you think there may be a discrepancy in your bill, call the customer service number on your bill instead of any number on the email.

    ***

    We frequently discuss the online puppy scam. This is where victims think they’re buying a puppy from a breeder’s website, but the website is fake and the puppy never existed. Another victim in those scams are the legitimate breeders, as the pictures from their website are often stolen to be used on the fake website. This recently happened to a breeder of Australian Labradoodles in Texas. Unfortunately, there’s not a lot breeders can do about this. However, there are tips you can use to avoid being taken in a puppy scam provided by the breeder. For many purebred dogs from a legitimate breeder, you should expect a wait period. She says that it could be six to 12 months. Avoid breeders who ask for payment in non-traditional ways, such as payment apps like Venmo and Zelle. But as always, we recommend using a licensed breeder within driving distance or adopting from your local shelter.

    ***

    Lastly, we have a scam that happened in Kingsport, Tennessee that retail employees may be interested in. A convenience store employee received a phone call on a Saturday morning. The caller claimed to be from corporate headquarters and asked the employee to take the cash in the register to a Bitcoin ATM. The caller even sent an Uber to pick up the employee to take them to the Bitcoin ATM. The store ended up losing $4500. Often, employees like this have no management on site to ask whether this is a scam or not. If you’re in a supervisory or management position at a retail vendor, you may want to have a talk with your employees about scams like this, or make yourself more available in case of a call like this. Let your employees know that a corporation would never direct them to send money through Bitcoin.

    ***

     
  • Geebo 8:00 am on April 14, 2022 Permalink | Reply
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    Bitcoin ATMs are a new tool in the scammer’s bag of tricks 

    Bitcoin ATMs are a new tool in the scammer's bag of tricks

    By Greg Collier

    Within the past year or so, we’ve seen the rise of scams that involve Bitcoin ATMs. As you’re probably aware of, Bitcoin is the most well-known cryptocurrency. In case you need a refresher, cryptocurrency is a digital currency that is decentralized and not backed by any bank or government. While a record of all cryptocurrency transactions are kept in what’s known as a public ledger, it’s almost impossible to reverse a transaction. This is what makes cryptocurrencies like Bitcoin so attractive to scammers.

    Cryptocurrency’s acceptance among a large part of the public has led to the rise of Bitcoin ATMs. These machines allow anybody to buy Bitcoin for cash. Conversely, you can also cash out your Bitcoin for its current market value. We’re concerned more with another function of Bitcoin ATMs, and that’s the ability to send Bitcoin to anybody who has a digital wallet.

    Whereas scammers have typically used gift cards to scam their victims out of money, Bitcoin ATMs are slowly starting to replace gift cards as the scammer’s payment of choice. Just in the past week, there have been reports of victims losing thousands of dollars to scammers after sending them money through Bitcoin ATMs. A woman from Buffalo, New York, sent $30,000 to scammers who told her that her bank account had been hacked. Another woman from Northeast Pennsylvania sent $25,000 to scammers through a Bitcoin ATM in an unspecified scam.

    Unless you’re an active trader who’s well-versed in the ways of cryptocurrency, any mention of cryptocurrency should throw up a red flag. Much like gift cards, no legitimate company or agency will force you to make any kind of payment in cryptocurrency. Banks will not ask you to exchange the money in your account for cryptocurrency, that’s not how banks work. If a bank account does get hacked, that money disappears instantly. There is no grace period where you can move your money to protect it. Lastly, as mentioned above, Bitcoin ATMs are only supposed to be used for the buying and selling of Bitcoin. Anybody who tries to get you to use it for any other reason is probably trying to scam you.

     
  • Geebo 8:00 am on March 29, 2022 Permalink | Reply
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    Antivirus scam costs victim $19,000 

    Antivirus scam costs victim $19,000

    By Greg Collier

    If you’re a computer user who’s been using the internet since the dial-up days, you may still be using antivirus software. Even older users who may have just gotten on the internet probably use antivirus software as well. If you’re in one of these demographics, you may have it ingrained into your internet habits to have robust protection against computer viruses. Most users will opt for the free package many antivirus companies offer. Others will want that extra protection and pay for an antivirus subscription. It’s the latter group that scammers are hoping to catch unaware.

    An Indiana woman recently fell victim to an antivirus scam. She says that a notification appeared on her computer that said she had been charged $500 for Norton Antivirus. The victim had not used Norton in a while, but felt the service may have been one of her bills that are on auto-payment. The notification she received also included a phone number to call in case of any questions.

    The victim called the number and was told the problem could be corrected if the customer service representative could have remote access to her computer. The victim entered an access code on her computer, and the rep then had access. The rep then claimed that they had made a mistake and the victim now owed them $12,000. To rectify the matter, the victim was instructed to withdraw $12,000 from her bank and transfer it to Bitcoin using a Bitcoin ATM at a local gas station.

    If you’re a regular reader, you already know where this is going. The notification and call center were both run by scammers. Not only did the scammers get the $12,000 in Bitcoin, but they also took an additional $7,000 directly from the victim’s bank account.

    If you receive an email, text, or any kind of message from some company that claims you owe them money, do not call the phone number included. Instead, go to the company’s official website, and use the phone number from there. Furthermore, most legitimate companies do not ask for any kind of payment in Bitcoin or other cryptocurrencies. While Bitcoin is easy to track, it’s nearly impossible to recover once it’s given to scammers. And please keep in mind, you shouldn’t give remote access to your device to any stranger. Lastly, no real company will ask you to withdraw money from your account if they made a mistake. Any decent company worth their salt can correct the matter on their end without any need for bank access.

     
  • Geebo 9:00 am on January 31, 2022 Permalink | Reply
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    Are more scammers asking for Bitcoin? 

    By Greg Collier

    Recently, the Federal Trade Commission (FTC) has warned consumers they’ve seen a rise in scammers using cryptocurrencies like Bitcoin. Traditionally, scammers usually lean toward trying to collect money from their victims through means like gift cards and money transfers. That’s because gift cards and money transfers are things that most people understand. Meanwhile, if you say cryptocurrency to most consumers, you’ll get a puzzled look. However, the FTC says that scammers have come up with a new and easy way to get victims to pay in cryptocurrency.

    According to the FTC, scammers are now getting their victims to scan QR Codes with their phones. Once a victim scams the QR Code with their phone, the victim just paid the scammer in cryptocurrency. Fortunately, there’s a process that needs to take place before scanning the code that should tip you off that you’re being scammed. The FTC warning states that the scammers will try to get you to go to a Bitcoin ATM, to scan the code. In other instances, the scammers will try to get you to move money out of your bank before getting you to scan the code.

    For example, a man from Athens, Georgia, was recently taken for $45,000 in a tech support scam. A computer pop-up told him his computer had been infected with a virus, and he needed to call Microsoft at a number listed on the pop-up. The scammers told him his computer and phone had been compromised, and he needed to move his money to a cryptocurrency account to protect it. After he moved his money, the scammers gave him a QR code to scan. Once the victim did that, his money was gone, having been transferred to the scammer.

    In most consumer cases, cryptocurrency should be treated just like gift cards. The vast majority of businesses and agencies do not ask for payment in Bitcoin or any other cryptocurrency. While cryptocurrency is not untraceable, it is extremely difficult to get back once it’s been sent from one crypto wallet to another. Bitcoin and other cryptocurrencies are still only used in niche circles, despite what its more vocal proponents will tell you.

    So, if someone contacts you and asks for payment in Bitcoin, it’s more than likely a scam.

     
  • Geebo 9:00 am on November 10, 2021 Permalink | Reply
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    Victim loses $21,000 to Bitcoin ATM scam 

    Victim loses $21,000 to Bitcoin ATM scam

    By Greg Collier

    A woman from Michigan was really taken for a ride by scammers. Before it was all over, she had lost $21,000. The scam had started, like many do. One scammer had called the woman posing as a US Border Patrol agent. She was told that a bank account had been opened in her name and was linked to criminal activity. She was then instructed to remove $21,000 from her own bank account and deposit it into a Bitcoin ATM at a gas station not to far from where she lived.

    It seems that this wasn’t enough to intimidate the victim into making the deposit. She was asked what was the nearest police department to her, and she gave that information to the caller. She then received a call from someone posing as the chief of police, from her local police department. Furthermore, she was told that if she didn’t comply with the phony border agent, she would be committing a crime. It was at this point the victim deposited the money at a Bitcoin ATM. It wasn’t until she told other family members that she realized she had been scammed.

    Bitcoin ATMs have become increasingly popular with scammers due to the cryptocurrency’s perceived anonymity. However, no law enforcement agency will ever ask you to move money in such a way, even if an account in your name was being used for fraudulent activity. At the worst, you may have some agents or police officers asking you a few questions in person. The mention of any type of cryptocurrency should also be a dead giveaway to a scam.

    If you receive one of these calls, hang up and call the agency they claim to be calling from at their non-emergency number.

     
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