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  • Geebo 9:00 am on January 13, 2022 Permalink | Reply
    Tags: AT&T, , , ,   

    Is your cell phone provider giving you a gift? 

    By Greg Collier

    Cell phone carriers are always fighting to get more customers. Even though just about everyone has a cell phone these days, major and minor carriers are continually looking for ways to either steal customers from their competitors and retain the customers they already have. They usually do this by offering on your cell phone plan or better phones than their competition. Some carriers even often gifts in the form of pre-paid debit cards as a loyalty reward. As usual, scammers know this and are now trying to take advantage of these programs by posing as cell phone providers.

    Within the past few months, customers of AT&T have been reporting receiving text messages that claim to be from the phone industry leader. The text message says something to the effect of ‘ATT FREE msg: December bill is paid. Thanks, here’s a little gift for you.‘ The text message then contains a link scammers are hoping you click on.

    If you do click on it, you’re taken to a website that has the AT&T logo as a header. You’ll then be asked to click on a button to see what your supposed free gift is. The button then takes you to a survey which requests scores of personal data. Not only could that data be used for identity theft, but could also be sold to other scammers to perpetuate other scams where text messages are involved.

    The best way to avoid this scam is to check the web address the message wants you to click on. Unless it’s from att.com, it’s almost assuredly a scam. Plus, it’s always good practice not to click on any links in text messages from people you don’t know personally. If you think the text message may legitimately be from your phone carrier, call them at the customer service number on your bill or their website.

     

  • Geebo 8:00 am on April 14, 2021 Permalink | Reply
    Tags: AT&T, , , , phone takeover, ,   

    Scammers stopping cell service can steal your money 

    Scammers stopping cell service can steal your money

    By Greg Collier

    We’ve mentioned this before, but it’s still hard to imagine life these days without your smartphone. It’s been one of those necessities that you don’t leave the house without. If you’re anything like us, we’re sure you’re checking for your keys, identification, and phone before you go out the front door. Now, imagine that you’re out running errands or what have you, and all of a sudden, your phone no longer has any service. No calls, no apps, no texts or anything. If this were to happen to you, it would be more of a problem than not being able to contact anyone. It could have disastrous results for your finances too.

    Recently, in Memphis, Tennessee, two alleged scammers were arrested for reportedly stealing close to $500,000 from AT&T customers. The pair would call into AT&T call centers posing as AT&T employees. They would then be able to get access to customer accounts. With the customer account information, they would call AT&T back and switch the customer’s service to another cellular provider. The scammers then had access to the various apps that the customer may have used. The scammers are then said to have taken money out of apps like PayPal, Venmo, and Cash App.

    While this scam is far from new, we’ve never seen it used on such a grand scale before. Even though AT&T was singled out in this post, it has happened to other providers, again, just not on this scale. This scam usually doesn’t target as many individuals as this one has. Unfortunately, the onus on protecting you from this scam is on the cellular providers. On top of this, customer service representatives for some providers are often under-trained and are asked to handle multiple customers at the same time. This can lead to a lot of fraud slipping through the cracks.

    In some instances, you can set up a PIN or password with your provider that will identify yourself in case someone tries to take over your account. Other than that, the only thing we can recommend is getting in touch with your cellular provider as soon as your service goes out.

     

  • Geebo 8:00 am on August 12, 2020 Permalink | Reply
    Tags: AT&T, Coca-Cola, Little Caesars, , , , ,   

    Commercial scams to watch out for 

    Commercial scams to watch out for

    Scammers will not hesitate to pose as even the most successful and trusted brands in our country to try to steal something from you. Whether it’s money or information, scammers will promise you the world to get what they want from you. Here are three recent scams that have posed as large commercial entities.

    On social media, a scam has been going around offering free pizza. Scammers are posing as pizza restaurant chain Little Caesars. The phony post is telling users that if you share the post and comment on it, you’ll receive a free pizza at your local Little Caesars. This is being posted by a fake Little Caesars account. The real Little Caesars account will have a verified checkmark next to their name. According to investigators, this scam is designed to get you to put some form of malware on your device.

    If you thought that a company as large as Coca-Cola can’t be used in a scam, think again. An email is currently being circulated congratulating recipients that they’ve won the Coca-Cola sweepstakes. This is a scam that’s as old as the internet itself. The email asks that you give your contact information to the phony Coke company in order to collect your winnings. Security experts say that these emails are an attempt to gather your personal information to use for future phishing attacks that could compromise your device or financial information. Remember, that you can’t win a contest you never entered. If you receive an e-mail like this, your best course of action is to delete it.

    Lastly for today, a number of AT&T mobile customers have said that they’ve been the targets of a scam. They’ve been receiving text messages that say their payments have not gone through. The text message includes a number to call to resolve the issue but the number doesn’t belong to AT&T. While no one has reported falling for the scam, we imagine it’s not unlike the tech support scam where the scammer will ask for money to try to fix the non-existent issue. If you receive a text like this, it’s best to check your account online to make sure there are no payment issues. If you need to call customer service, use the number that is on your provider’s website.

     

  • Geebo 1:32 pm on November 14, 2018 Permalink | Reply
    Tags: AT&T, , Randall Stephenson   

    Does AT&T really want net neutrality restored? 

    Does AT&T really want net neutrality restored?

    After the state of California tried to institute its own net neutrality legislation they were sued not only by the federal government but by a group representing almost the entirety of broadband providers. If you’ll recall, when the FCC repealed net neutrality protections put in place by the Obama administration, the FCC ruled unilaterally that states were forbidden from enacting their own legislation. Of course, this did not sit well with many of the states as they fought to protect consumers. Now the fight for net neutrality has an unexpected and uneasy ally.

    AT&T CEO Randall Stephenson has urged Congress to pass federal net neutrality regulations at a recent tech conference hosted by the Wall Street Journal. At the conference, Stephenson said, “What would be a total disaster for the technology and innovation you see happening in Silicon Valley and elsewhere is to pick our head up and have 50 different sets of rules for companies trying to operate in the United States.” So now he is pushing for the idea that no internet service provider should block or throttle content and that users should be able to access the internet without interference.

    What Mr. Stephenson did not clarify, according to Ars Technica, was whether or not he was opposed to paid prioritization which would favor certain internet traffic over others. For example, if your ISP had its own streaming service, it could prioritize that traffic over a competing service like Netflix. While minimal net neutrality is better than none Mr. Stephenson’s motives seem to come from a fear of having to deal with multiple state regulations rather than one unified federal law. However, at this point with how tone-deaf the Trump administration’s FCC has been, we should be thankful for small victories where we can get them.

     

  • Geebo 10:01 am on March 23, 2017 Permalink | Reply
    Tags: , AT&T, , ,   

    Google loses major advertisers amid hate speech controversy 

    Google loses major advertisers amid hate speech controversy

    Whether you want to admit it or not, the internet runs on advertising. Most of the sites we use that we consider free are actually built on advertising revenue from Facebook all the way down to your local news site. That’s why even an internet mammoth like Google stands up and takes notice when it loses major advertisers. In the wake of YouTube’s recent hate speech controversy where advertisers complained about their ads showing up on or near hate speech videos, both Verizon and AT&T have pulled their advertising dollars away from Google.

    While this move will cost Google hundreds of millions of dollars, AT&T and Verizon’s decision to withdraw their advertising dollars may have less to do with hate speech and may have more to do with business. Many tech insiders have speculated that this move may mean that Verizon and AT&T are looking to launch their own YouTube competitors. One could also assume that each company would give traffic priority to their own respective platforms over YouTube.

    While there are many video streaming sites and apps out there, none have captured the global imagination more than YouTube. They were the first and have remained the king of the mountain since. However, not every king stays king forever and while YouTube has shown some major flaws in recent days are Verizon and AT&T big enough names to take on YouTube as they’re basically two Davids against YouTube’s Goliath? Probably not, so even with all their flaws expect YouTube to continue to thrive.

     

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