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  • Geebo 9:00 am on December 8, 2021 Permalink | Reply
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    BBB warns holiday shoppers about PayPal scam 

    By Greg Collier

    PayPal is a great payment option when doing your holiday shopping online. You can put just the right amount of money into your PayPal account for the item you’re looking to buy and not worry about being overdrawn on your account. However, that’s not the only worry you should have when using PayPal. The Better Business Bureau has recently issued a warning about a scam that may not be new, but has picked up in activity during the holiday season.

    This particular scam happens when you go to a retailer’s website that you may not be familiar with. You may have seen an ad on social media for the perfect Christmas gift. You may have seen an ad for a hard to get item at an unbelievable price. Even better, the retailer accepts PayPal for payment. The retailer sends you your delivery, but when you open the package, it’s not what you ordered. In fact, it’s some cheap trinket that may not even cost a dollar. The problem with this scam is that PayPal allows the scam to continue in many instances. The scammers have figured out that as long as something is delivered, in most cases, PayPal will side with the seller in a dispute, essentially giving the scammer your cash.

    If you’re using a new retailer for the first time, look for reviews online. Also, do a web search using the retailer’s name and the words ‘scam’ or ‘complaint’. This should be a good indicator to see if the retailer is legitimate or not. You can also do what’s called a ‘whois’ search on the retailer’s web address. This kind of search often gives you an indicator of where the retailer is located. While it’s not a guarantee you’ll avoid a scam, it will let you know if a retailer is from overseas, which is best to avoid.

    If you do end up being scammed through PayPal by an illegitimate retailer and PayPal sides with the seller, you can always file a complaint with the Better Business Bureau themselves. Again, while not a guarantee of getting your money back, PayPal has responded favorably to BBB complaints in the past.

     
  • Geebo 9:00 am on December 7, 2021 Permalink | Reply
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    Can you be tricked into being a money mule? 

    By Greg Collier

    The Federal Government has recently issued multiple warnings about the dangers of becoming a money mule. The phrase is reminiscent of someone who is a drug mule. However, it’s much easier to be a money mule since money mules don’t have to leave the country or there on home for that matter since money can be moved around in several virtual ways. The main problem with money mules is that many of them don’t even know they’re being used to move dirty money around the globe.

    Both the FBI and the Federal Trade Commission have issued warnings about unwittingly becoming a money mule. Most of the ways people become unwitting money mules is through many of the scams that we should already be familiar with. The major ones are the fake check scam and the romance scam. The fake check scam is when the scammer sends you a fake check for any number of reasons. They then ask you to deposit the check into your bank account, keep a little bit of the money for yourself before sending the remainder to a third party. By the time the victim’s bank finds out the check is fake, the scammers have made off with the money, while the victim is responsible for the amount of the check to their bank.

    Meanwhile, the FBI is warning citizens about romance scams and how even victims of a romance scam can find themselves on the wrong side of the law. They’ve released a video about an 81-year-old woman who fell for a romance scam and allegedly helped her ‘boyfriend’ defraud other people.

    The reshipping scam is another avenue where scammers use unwitting participants as money mules. This is when people think they have a legitimate job as a package inspector. The victims receive packages, inspect them, then send them to a third part. The items they inspect are usually bought with stolen credit card information. By the time the credit card company catches on, the merchandise is in another country. If a reshipper does anything to skirt US Custom laws, even if instructed by the scammer, they could face arrest.

    This also includes any scam that involves gift cards or money transfers.

     
  • Geebo 9:00 am on December 6, 2021 Permalink | Reply
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    Scam Round Up: Don’t put that disc in your computer 

    Scam Round Up: Don't put that disc in your computer

    By Greg Collier

    Once again, it’s time top bring our readers another trio of scams that deserve their attention.

    ***

    Our first scam is kind of a bizarre one. Residents of a town in Maine have reported receiving something strange in the mail. They’ve been receiving handwritten envelopes, addressed only to ‘A friend’. The envelope contains a DVD that has “Please watch, copy, and share with friends” written on it, with no indication of what may actually be on the DVD. More than likely, the DVD contains malware or ransomware. What’s strange about this story is most modern computers don’t even have optical drives installed in them anymore. This scam may have been targeting elderly residents who may have older computers that still have their optical drives. A more modern take on this scam is when scammers will leave USB drives lying around out in public, just hoping that someone will actually plug the drive into their computer.

    ***

    Our next scam is one that you’re probably more familiar with. Residents of New York have reported that they’ve received letters in the mail telling them that they’ve won an $880,000 sweepstakes. The letter even includes a check for $8000. However, you have to pay a $7000 fee to ‘release’ your winnings. This is illegal and known as the advance fee scam. Some victims may think they’ll just deposit the check and use the money to claim their supposed winnings. As you’ve probably surmised, the checks are fake, which would leave the victim paying back the amount of the check to their bank while the scammers make off with $7000. Not that we like to compliment scammers, but this is a pretty clever way of combining two known scams into one to further lure their victims into their trap.

    ***

    Lastly, this is just a warning to people who use mobile banking apps that Zelle scams are still finding victims and draining their bank accounts of thousands of dollars. A woman in Portland recently fell for the scam and lost $23,000. If you receive a text message that is supposedly from your bank asking if you’ve made a large purchase or transaction, do not reply. If you do, you’ll get a call from a scammer posing as your bank and will use the Zelle app to drain your account under the guise of protecting your money. Zelle should only be used when giving or paying money to someone you know personally. If you get a text like the one mentioned, call your bank directly instead, or stop by your local branch.

    ***

    Again, these scams may not be in your area right now, but they could be soon. Hopefully, you now have the knowledge to combat them.

     
  • Geebo 9:00 am on December 3, 2021 Permalink | Reply
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    Secret shopper scam seeks more targets 

    Secret shopper scam seeks more targets

    By Greg Collier

    In yesterday’s post, we discussed a job scam that seemed to be picking up in activity during the holiday season, that was the reshipping scam. Now, it’s being reported that in some parts of the country that another old job scam is ramping up during the holidays, and that is the secret shopper scam.

    Secret shopper is actually a real position with many major brick and mortar retailers. They’re employed by the retailers to go to the various store locations and rate the performance of the store and its employees. However, it’s not as common a position that the scammers would have you believe. Scammers post ads for secret shopper positions year round, but like most scammers, they’re really looking to target those looking to add to their holiday income.

    The Charlotte, North Carolina area has reported an uptick in secret shopper scams. Residents there have been responding to the ads for secret shoppers, only to realize it’s a scam. Victims are being sent checks for thousands of dollars and are told to deposit the check into their bank accounts. They are then instructed to keep $300 for themselves and $50 for gas. The rest of the money is supposed to be used to buy Walmart gift cards to supposedly rate Walmart’s service. The victim is supposed to give the numbers from the gift card to their supposed employer.

    The problem with this scam is that the checks are fake. By the time the victim’s bank realizes the check is fraudulent, the scammers have already made off with the money that was put on the gift cards. This leaves the victim holding the bag when it comes to reimbursing the bank for the amount of the phony check.

    No legitimate employer will ever ask you to deposit funds that are supposed to be used for business into your account. If they do, that’s a good indication that the check is fraudulent. Another red flag is almost anything to do with gift cards. Unless they’re being used as an actual gift, gift card numbers should never be given to anyone over the phone.

    If you really want to find a legitimate secret shopper position, your best bet is to check with the Mystery Shopping Providers Association at their website.

     
  • Geebo 9:00 am on December 2, 2021 Permalink | Reply
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    Job scam back in time for Christmas 

    Job scam back in time for Christmas

    By Greg Collier

    Every year during the holiday season, many people look to take on a second job to help supplement their income to make the holidays more enjoyable for their families. Unfortunately, scammers are also looking to increase their income but at the expense of others. The scammers do this by offering easy jobs that can be done at home that are either costly, dangerous, or downright illegal.

    One job scam that seems to always pick up steam during the holidays is the reshipping or repackaging scam. In the reshipping scam, victims looking for work are offered a job that usually has a title like ‘shipping coordinator’, ‘warehouse distribution coordinator, or ‘local hub inspector’. The victim is asked to ‘inspect’ packages that are sent to their home before repackaging the items and sending them to a third party. During this time of year, the positions may also be listed as gift wrapper. Recently, in Michigan, a woman was offered a reshipping position where the scammers said they ship items to people in countries where Amazon isn’t available.

    The problem with these items is that they’re often purchased with stolen credit card information and shipped overseas before the cardholder is aware. This scam is essentially a form of money laundering, and the unwitting reshippers are known as money mules.

    There are usually two outcomes for victims of this scam. The first is that they reship all these packages and never get paid. The second is that they could possibly end up in jail. Even victims of the reshipping scam can find themselves in trouble with the law if the victim knowingly falsifies shipping documents under the instruction of the scammers to get around US customs.

    Fake jobs like this often hire people on the spot and only communicate by email. One noteworthy job site has even listed on their site that there are no legitimate jobs that involve receiving packages and shipping them to someone else from your home.

     
  • Geebo 9:00 am on December 1, 2021 Permalink | Reply
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    USPS warns about ongoing change of address scam 

    USPS warns about ongoing change of address scam

    By Greg Collier

    Have you ever walked into a post office, saw the change of address forms, and wondered what’s stopping someone from changing my address and receiving all my mail? As it turns out, there’s not a lot stopping someone from doing just that.

    The United States Postal Service has issued a warning about such a scam that appears to be ramping up just in time for the holidays. Just about anyone can go to the post office or the USPS website and change anyone’s mailing address. This time of year, the scammers could be receiving money and gifts meant for the holidays. For the rest of the year, the scammers could be gaining access to your personal and financial information to use for identity theft. Keep in mind that the USPS forwards mail to a new address for a year. That means, potentially, scammers and identity thieves could receive your mail for an entire year. Unfortunately, the USPS does not have many safeguards in place to prevent this from happening.

    When someone does fill out a change of address form, the USPS sends a confirmation letter to the old address letting residents know that their mailing address is about to change. While you can check your mailbox every day, a lot of us aren’t home during the day, and scammers have been known to stalk their victims’ mailboxes and take what they need from the mailbox. If you haven’t received mail for an in ordinate amount of time, you should report that to the USPS right away.

    A good way to possibly protect yourself from such fraud is to sign up for the USPS’s Informed Delivery service. It’s free, and every day you receive postal mail, you’ll receive an email with pictures of your scanned mail letting you know what to expect in that day’s mail. That way, you can see if a change of address letter has been sent to you before someone can take it from your mailbox.

     
  • Geebo 9:00 am on November 30, 2021 Permalink | Reply
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    Are banks too zealous for Zelle? 

    By Greg Collier

    If you haven’t heard of Zelle by now, it’s a mobile payment app designed to compete with the likes of Venmo and Cash App. The company behind Zelle is owned by a number of the major banks in America including Bank of America, Chase, and Wells Fargo just to name a few. Many, if not all, of these banks include Zelle with their mobile payment apps whether the customer wants Zelle or not. Since many mobile banking customers are even aware of Zelle on their banking accounts, scammers have been able to use Zelle to empty the bank accounts of their victims.

    For the past few months, scammers have been sending text messages to their victims posing as the victim’s bank. The text message asks the victim if they recently made a large purchase and asks the victim to text back yes or no. When the victim texts back, they’re immediately called by a scammer posing as a bank employee. The scammer tells the victim that the victim’s bank account has been compromised and that the victim needs to move money through Zelle in order to ‘protect’ their account. In actuality, the scammers are moving the money from the victim’s account to the scammer’s account. This scenario most recently happened to a new mother and teacher in Atlanta where her Wells Fargo account was drained of $3500. Since Zelle doesn’t offer many customer protections, victim’s have been hit or miss when it comes to getting their money back from their bank.

    A huge problem with the recent Zelle scams is the fact that the banks are attaching Zelle to their mobile payment apps without a lot of customer education on how Zelle works. It also doesn’t help that if a customer wanted to opt out of Zelle, they can’t just check a box that deactivates their Zelle account. Instead, you have to call your bank’s customer service department to deactivate your Zelle account.

    Should banks be doing more to warn their customers about these scams? Is a small warning on the Zelle app about scams enough? What can the banks do to better educate their customers? Please let us know in the comments below.

     
  • Geebo 9:00 am on November 29, 2021 Permalink | Reply
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    Look out for romance scams during the holidays 

    Look out for romance scams during the holidays

    By Greg Collier

    Most people don’t like being alone during the holiday season. When someone finds themselves in just such a situation, they can often let their heart override their mind when it comes to being scammed. Many people who are looking for a little companionship, especially during the holiday season, can frequently ignore red flags which would normally be obvious indications of a scam. This is why we see romance scams affect people from those just getting by to those in the upper echelons of business.

    The online romance scam can target not just those who are on dating apps, but those who may not have even been searching for a new partner. It starts when the victim is messaged by a scammer posing as someone else. Often the scammers will pose as a military member who is stationed overseas, but will sometimes pose as an oil rig worker or an international businessman. This is done to make it so the scammers have an easy out when it comes to why they can’t meet their supposed romantic partner in person or talk on the phone. The scammers will even use stolen pictures of actual service members and others to make the scam seem more convincing.

    What all the romance scams have in common is that the scammer will eventually ask their victims for money. Sometimes it’s for a supposed emergency, while other times it’s to help with a big international business deal. We’ve even seen instances where victims were asked for money to help get jewels and gold bars out of a foreign country. Once a victim gives money to a romance scammer, the scammer will continue to ask for even more money. Recently, a Colorado woman was scammed out of $8000 by someone claiming to have been stationed in Afghanistan. However, we’ve also seen reports where victims ran afoul of the law after embezzling money from their employers just to pay their romantic partners, who are actually scammers.

    If you’re on a dating app or platform and someone wants to message you outside the platform, this could be an indicator that they’re a scammer. The best way to protect yourself from romance scammers is to do a reverse image search of any picture they send you of themselves. If the results some back to someone who isn’t who they say they are, then your best bet is to cut off any communication with them. It goes doubly so if they start asking you for money if you haven’t even met yet.

     
  • Geebo 9:00 am on November 24, 2021 Permalink | Reply
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    When pets go missing, scammers follow 

    By Greg Collier

    It only takes a moment. Maybe you left the front door open just a second too long. Or maybe the leash gets yanked out of your hand while on a walk. Before you know it, your pet is long gone, run off to who knows where in the neighborhood. You hope your neighbors are kind enough to let you know if they spot your pet, so you put up notices on platforms like Facebook, Craigslist, and Nextdoor. You even post fliers on telephone poles in the area. However, you’re teased with brief glimpses of hope as people claim that they’ve found your pet, only to find out that they’re scammers.

    This is what happened to a woman in Texas when her 17-year-old dog with special needs got out of the family’s home in the blink of an eye. The dog’s owner posted about her lost dog on social media and put out physical fliers that included her phone number. It wasn’t long before people started calling her, claiming to have her dog. One caller asked the woman to enter a verification code to prove she was the dog’s owner. While the report doesn’t state it, this sounds a lot like the Google Voice scam. This is where scammers can get a Google Voice number linked to your phone number and use the Google number to commit future scams.

    Another caller said that they were going to harm the dog and sent the woman a picture of a gun. Again, while the report doesn’t mention it, this scammer was probably trying to extort some kind of payment out of the dog’s owner even though they didn’t have the dog.

    Unfortunately, the woman has yet to find her lost dog.

    So what can you do to prevent this from happening to you and your pet? The first thing you should do before a pet can run off is take them to the vet and get them microchipped. Chipped pets have a much better chance of being returned home. If you need to post fliers or social media posts, use your email address instead of your phone number. Scammers can find a lot of personal information about you if they know your phone number. If someone claims to have your pet, ask them to send a picture of your pet. And if someone claims to have your pet and asks you to wire money or send them gift cards, they do not have your pet and are just trying to scam you.

     
  • Geebo 9:00 am on November 23, 2021 Permalink | Reply
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    Avoid Black Friday again this year 

    Avoid Black Friday again this year

    By Greg Collier

    As you’re probably well aware of, this Friday is the infamous shopping holiday Black Friday. Every year, we urge our readers to avoid going to brick and mortar stores due to deceptive practices by the stores. Last year, we urged our readers not to go for health reasons due to the ongoing pandemic. This year, we’d like to remind our readers that COVID-19 infections are still happening and being in such close quarters with other shoppers may increase the risk of infection. But again, there are other reasons why you should be wary of many different things on Black Friday.

    The first thing to be aware of is the so-called doorbuster deals. These items are usually very limited in stock. These items are generally designed to get you in the door and try to get you to buy something more expensive once the limited stock is exhausted. Some have even said that the doorbuster products are manufactured with cheaper components to keep profit margins high for the store. That’s not even taking the current supply line crisis into account, as this year’s stock could be even more limited than before. Many of the doorbuster deals can be found on sale later on in the holiday season at an even better price if they’ll be available.

    Shopping online is a much better alternative, but there are pitfalls online that need to be avoided as well. While shopping with the major online retailers is relatively safe, scammers will try to trick you into believing you’re using one of those retailers. Scammers will send out phishing emails using the actual logos of famous shopping sites but will leave a link in the email that will take you to a phony site that resembles the real thing. They’ll then try to gain your financial information for possible identity theft and other potential abuses. In the same vein, scammers will pose as retailers and email you asking you to download something to get a deal. This will instead infect your device with malware, which could allow bad actors to access your device remotely and steal as much information as they want from it. Always go directly to a retailer’s website rather than clicking on anything in an email.

    If at all possible, use a credit card when shopping online. While debit cards may offer some protection against fraudulent purchases, credit cards have better protections and won’t take any money directly from your bank balance. Also, keep an eye on both your debit and credit card accounts to make sure that no unauthorized purchases have been made on them. Many of these services can be set up to send you a notification every time the account is used. While the notifications may be a bit annoying, they can go a long way in preventing fraud on your accounts.

    Even if you’re just buying gift cards for the family this year, there are still hazards to look out for. If you get a gift card where the PIN has already been exposed, it may have already been bought by a scammer. Sometimes scammers will put the card back on the shelf, hoping that someone will add additional funds to the card. Then the scammer could use the funds on the card without your knowledge. Another variation of this scam is when a scammer will scratch the protective coating off the card’s PIN, then replace it with a sticker after writing down the number.

    We hope these tips help you shop smarter and safer this holiday season.

     
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