Greg's Corner

The hidden crisis of how scammers prey on vulnerable welfare recipients

By Greg Collier

In our interconnected world, where technology and communication thrive, the specter of scams looms ominously. Contrary to the common perception that only the affluent fall prey, the truth is stark. Scammers operate with ruthless efficiency, targeting the most financially vulnerable among us. No one, regardless of their financial status, is immune to these dangers. 

In December, a 70-year-old California woman found herself in an unthinkable situation at the checkout line of a grocery store. Despite having diligently saved her monthly benefits from the federal food assistance program, she was told she had only $6 in her account. What she discovered next was that someone had gained unauthorized access to her food stamp card, siphoning off over $4,000. Her ordeal is just one example of a pervasive issue affecting countless welfare recipients across the country.

For individuals like this, who rely on public benefits such as food stamps and cash assistance, the threat of exploitation is relentless. Scammers employ illegal skimming devices to lift payment card data from unsuspecting victims, using the information to create fake payment cards and drain their accounts. These schemes target various card-based payments, including welfare programs that use electronic benefit transfer (EBT) cards.

Unlike credit and debit cards issued by banks, EBT cards lack fraud protection, leaving recipients vulnerable to digital theft. The outdated technology of EBT cards, which lack chip technology, exacerbates this vulnerability. Despite the prevalence of skimming schemes, the transition to more secure payment structures has been slow, hindered by logistical challenges and a lack of federal mandate.

Victims of skimming often endure days without groceries, resorting to food banks, skipping meals, or borrowing money to survive. The emotional toll is equally devastating, with victims facing anxiety and fear over their financial security. Many are left without recourse for their losses.

Before swiping your EBT card at ATMs or point-of-sale terminals, inspect the card reader for any signs of tampering or unusual attachments. Look for loose parts, adhesive residue, or anything that seems out of place. If something looks suspicious, use a different machine or report it to the store or relevant authorities.

When entering your PIN at an ATM or checkout terminal, shield the keypad with your hand or body to prevent anyone from observing or recording your PIN.

Regularly review your EBT card account statements and transaction history for any unauthorized or suspicious activity. Report any discrepancies or unauthorized transactions to the issuing agency or bank immediately.

Consider changing your PIN regularly, especially if you suspect your card may have been compromised. Choose a unique and strong PIN that is not easily guessable.

If your EBT card is lost or stolen, report it to the issuing agency or bank immediately to have the card deactivated and prevent unauthorized use. Prompt reporting can help minimize the risk of fraudulent transactions.