New delivery scam in time for the holidays

By Greg Collier

By now, many of us should be familiar with the text message delivery scam. In that scam, scammers send out text messages posing as popular delivery services such as UPS, FedEx, and even the United States Postal Service. The text message claims a delivery can’t be made to the recipient’s address, and asks the recipient to click on a link provided in the message for further instructions. Once the link is clicked, the recipient is taken to a malicious website that asks for personal and financial information, so the delivery could be made. In reality, the scammers are looking for this information to commit identity and financial theft.

This is a popular scam throughout the year, but incredibly popular during the holiday season, when most people are expecting deliveries to their homes. Now, scammers are taking a more straightforward approach by calling their potential victims directly. The callers are identifying themselves as drivers for the various delivery services. The phony drivers claim they have a delivery for you, but can’t find your home. Then, like the text message scam, the scammers start asking for personal and financial information so they can supposedly make their delivery. If you tell them you’re not expecting a delivery, the scammers will try to tell you that you’re being sent a gift from a friend or family.

The best way to protect yourself from this scam is to keep track of your deliveries and who they’re being delivered by. Most vendors will provide you with a tracking number from that delivery service. If you receive one of these scam calls, but still have concerns, hang up and call the delivery service customer service number from their website. They’ll be able to let you know if you’re receiving a legitimate delivery and its status. Never give out your personal or payment information, even if someone is claiming to be from a company you trust.