Greg's Corner

Watch out for tow truck scams this holiday season

By Greg Collier

Like most holiday seasons, many people will be travelling by car to visit friends and relatives. Unfortunately, many people also have cars that may not be in the best condition, attempting to make a trip where their car might break down. Or winter weather may make for hazardous road conditions where a holiday traveler may have a small accident. All of this could happen in an area that the driver is unfamiliar with. They still need to call a tow truck, but which one should they call?

Police in Western Massachusetts are saying don’t call the first tow truck company you find on Google as it may be a scam. According to local police, scammers have set up fake tow truck companies in their area. When someone breaks down, they’ll call one of these scam services and make a deposit with their credit card, but the truck never comes. The phony tow truck companies are just looking to get the deposit. Police in Greenfield, Mass., found four supposedly local tow truck companies that were using abandoned buildings as their business addresses.

So, how can you prevent yourself from being victimized in a scam like this? The best way is to sign up for a road assistance plan like the ones offered by AAA. While some consumers may think the expense of a road assistance plan isn’t worth it, you’ll be glad to have one if your car breaks down in the middle of nowhere. Plans like this contract with legitimate shops and tow truck companies.

But what if you’re stuck on the side of the road, and you don’t have a plan like that. What do you do then? You’re not going to like the answer, but you’ll need to do some research. Scammers like this often buy sponsored positions on search engines to make their listing appear in the top search results. If you call them, and they answer with a generic name like ‘Towing’, there’s a good chance they could be scammers. Check for towing companies with good reviews that have been around for a couple of years at least. Lastly, you may want to call the local police at their non-emergency number to see if there’s a garage or company they recommend.