Greg's Corner

Cable discount becomes reshipping scam

By Greg Collier

Typically, in a reshipping scam, scammers recruit victims through phony job ads offering positions like package handler or product inspector. These are almost always advertised as work from home positions. The victim has products sent to them by the scammers that they’re supposed to inspect for defects before sending the products to a new address. What’s really going on is that the scammers bought these products with stolen credit card information, and the reshippers are just being used as scapegoats in a money laundering operation. Once the reshipper sends the products off, the scammers sell the stolen goods. Now, there is a scam that not only uses a victim as a reshipper, but makes the victim pay for the stolen items as well.

A major cable and internet provider has warned consumers about this new scam. According to Spectrum, scammers are calling customers and offering service for half-price if the customer makes a one-time payment of $99. The customer is then asked for personal information like their account number and Social Security number, along with their payment information. Many cable and internet providers are also phone providers. So, the scammers use the customer’s information to order mobile devices that are sent to the customer’s address. But the scammers instruct the customer to send the devices to another address. The scammers will even send a shipping label to the customer and have them drop the devices off at the post office or a shipping company like UPS.

Spectrum says they’ll never call a customer and ask for their account number and PIN, and this can be applied to most if not all cable and internet providers. They also add that if you receive one of these offers through email or text message, you should delete the message. If you reply to one of the scam messages, it will let the scammers know they’ve reached a working phone number or email address. Lastly, the major providers will never ask for payment through cryptocurrency, gift cards or personal payment apps.