Greg's Corner

New scam becomes disturbing trend

By Greg Collier

Let’s just come right out and say it. Funeral scammers are ghouls. Most people are at their lowest emotional point when they’re confronted with having to inter a loved one. Since scammers use emotional manipulation as one of their tools, they’ve decided that when families are grieving is the best time to target them in a scam. But not just any scam, mind you. Scammers are specifically targeting the funeral home process to try to extort money from their victims. And unfortunately, this scam is starting to become even more prevalent.

Funeral scammers will comb the obituaries of the recently deceased. Traditionally, obituaries will contain the name of the funeral home that’s taking care of the deceased’s funeral proceedings. While spoofing the funeral home’s phone number, scammers will call the deceased’s family claiming to be from the funeral home. Typically, the scammers will say an item was left off the billing or that the family needs to pay some form of additional insurance before asking for an immediate payment over the phone. In some instances, the scammers will even act like they’ll hold the deceased’s remains hostage until a payment is made.

Recently, funeral scammers targeted a family from the Philadelphia area. Just hours after the deceased’s obituary had been published, scammers were calling the family looking for money. The scammers used a funeral home employee’s name they had gotten from the funeral home’s website. They told the family urn/casket insurance had not been purchased and would need to be done so immediately. Thankfully, the family recognized this for what it was, and hung up the call. They called the funeral home themselves just to verify they had spoken to a scammer.

In the unfortunate event you have to plan a funeral for a loved one, it’s recommended to get an itemized statement from the funeral home. This will go a long way in helping to protect you and your family from these scammers.

It’s a shame the grieving have to be warned about funeral scams, but unfortunately, that is the world we live in today.