Greg's Corner

Hacked phone call leads to business scam

By Greg Collier

It almost seems like anything can be turned into a scam these days. Granted, this is a blog that mainly focuses on scams. As the saying goes, when you’re a hammer, everything looks like a nail. However, there used to be a time when you could call a local business, leave them a voicemail, and expect a call back from that business. Now, it seems, that even that is at risk from scammers.

According to the Better Business Bureau, a woman from Pennsylvania left a voicemail with a local concrete company. She needed some repair work done. Instead of getting a phone call, she received a text that claimed to be from the concrete company. The text asked for a picture of the repairs that needed to be done and a $50 deposit paid through Venmo. If you’re unfamiliar with Venmo, it’s a personal payment app on your phone that is supposed to only be used between family and friends.

The victim then received another text asking for another $50 before she was asked to pay for 50% of the price of the job. All these payments were supposed to be paid through Venmo. It was at this point the woman called the actual concrete company, who told her that they weren’t the pones behind the text messages.

It turned out that the concrete company’s voicemail service had been hijacked by the scammers. Who knows how many customers the scammers took advantage of in this way?

Now, we’re not saying that this type of scam is a national crisis. This is the first we’ve heard of this type of scam. However, it is something to keep in mind if it does become a bigger problem.

Another thing to keep in mind is when a supposed business asks for payment through an app. Whether it’s Venmo, Cash App, or Zelle, these apps are only intended for personal use and not for business. Even most local handymen and women have ways of accepting payment through credit or debit cards. Any business that asks for payment through one of these apps may not be on the up and up.

If you feel like things aren’t on the level when dealing with a business, don’t be afraid to end communication.