Greg's Corner

Delivery scam more common during holidays

By Greg Collier

If you’ve ordered any last-minute Christmas gifts online, you’re probably checking your phone or laptop for delivery updates. After all, we all want to be able to give everyone the gifts they want on Christmas Day. However, the holiday season is fraught with its own sets of pressure and confusion, and scammers are looking to take advantage of that by preying on your anxiety of a potentially missed package delivery.

The delivery text message scam is not a new one, but like many scams, its activity increases during the holidays. This scam starts out when you receive a text message that claims to be from either Amazon or any number of delivery services, including the US Postal Service. The text message says that the scheduled delivery for your package has changed. The text message also includes a link that it wants you to link for confirmation of the new delivery schedule.

Links in text messages from people you don’t know are almost always bad news. In the past, these links have led to phony websites that look like Amazon but aren’t. You’d be asked for your Amazon login information before being asked to fill out a survey for a free gift. You’ll then be asked for your payment information to pay for the shipping of the supposed gift. What really just happened is that you’ve willingly given your information to identity thieves who now have access to your Amazon account. These links can also inject malware or ransomware into your device.

So, how do the scammers know that you’re waiting for a delivery? They don’t. They’re texting random people by the boatload, hoping to get just a few people to fall into their trap.

Please keep in mind that delivery services will not text you out of the blue unless you’ve signed up for their texting service. The links in the phony texts are often from a web address that has nothing to do with the company they’re pretending to be from.