Greg's Corner

BBB warns this Amazon scam is on the rise

If you’re trying to maintain social distancing, you’re probably doing a fair bit of shopping online. When you shop online, it’s difficult to avoid a massive retailer like Amazon. Since so many third-party vendors sell their wares on Amazon, this can lead to some vendors trying to get one over on Amazon and its customers.

The Better Business Bureau recently released a warning to consumers about a scam called brushing. This occurs when you receive an item that was delivered by Amazon that you didn’t order. Legally, you’re allowed to keep that item but it could indicate that your Amazon account has been compromised.

Vendors do this to make it look like that you’ve purchased their product. They’ll then use your information to post a positive review of the product that’s marked as a verified purchase on Amazon. This is intended to gain a higher ranking on Amazon which in turn is supposed to lead to more sales for the vendor.

But just stop and think a moment about what information is in your Amazon account. Not only is your home address listed within, but your payment information as well. These supposedly free items could be costing you without you even noticing it at first.

So, what should you do if you start receiving these unsolicited deliveries? The first thing you should do is immediately change the password on your Amazon account. Since the scammers may have also compromised your email account you may want to consider changing the email address attached to your Amazon account also. These deliveries should also be reported to Amazon itself so they can take down any fake reviews in your name which is against their policy.

If any of your debit or credit cards have been used in this scam you’ll want to cancel them and have new ones issued. The only consolation to the victim of this scam is that they can legally keep the items sent to them, however, they’re usually not the type of items you’d normally want to keep.