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  • Geebo 8:00 am on April 25, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Job scam hits college student hard 

    By Greg Collier

    When we think of scam victims, we tend to think of the elderly. However, a very close second to the elderly are college-aged adults. While the former has a wealth of life experience, they may not be savvy with modern tech. Meanwhile, the latter typically tend to have little life experience to draw on to help protect hem from scams. It may even be that since they were raised with the technology, that could make them even more susceptible to scams.

    For example, a college student from Florida was looking to supplement his income while taking classes. He received an email from someone who was using an email address issued by his college. If you’re not a student or faculty member of said school, then it is almost impossible to get access to one of the school’s email addresses.

    The job was said to pay $500 a week and would have the student helping out foster homes and orphanages in the area. The employer sent the student a check for $4500. The student was instructed to print out the check before making a mobile deposit of the check. He was told to keep $500 for himself, while sending the rest of the money to other employees of the company through PayPal and Zelle.

    It wasn’t too long before the student’s bank contacted him to let him know the check was a fake. The student texted his supposed boss, who sent him another check and told him to deposit that one too. That check was recognized by the bank as also being fake and denied the deposit. The bank even informed the student that he would be responsible for the overages in his account.

    If you know someone in your family who is about to head off to college or has just started college, please let them know about this scam. Let them know that no legitimate employer will ever ask them to use their own bank account for business purposes. Even in today’s marketplace with non-traditional employers, they will never ask you to deposit anything in your bank account to pay someone else. If they do, they’re not a legitimate employer.

     

  • Geebo 8:00 am on April 22, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    Cash flipping scam not confined to one app 

    Cash flipping scam not confined to one app

    By Greg Collier

    We’ve discussed cash flipping scams in the past. They are mostly associated with the payment app Cash App. Cash App has giveaways on Fridays that they call #CashAppFridays. If you follow that hashtag on Twitter or Instagram, you could be eligible for a cash prize from Cash App. This has led to a number of scammers who have hijacked the hashtag to commit the cash, or money, flipping scam.

    The scammers try to convince their victims that they’ll give the victims a lot of money in exchange for a little money. For example, a scammer may promise victims $500 if the victims send the scammers $50 through Cash App. Once the victim sends the money through Cash App, the scammer blocks the victim and keeps their money. Cash App policies have been said to give little recourse to victims in scams like this. Payments can often only be refunded if the person who receives the payment cancels the transaction.

    More recently, the cash flipping scam has migrated from Cash App and onto other payment apps such as Venmo and Zelle. A Sheriff’s Office in South Carolina has recently warned residents there that the scam was finding victims. The Sheriff even said that it’s almost impossible to recover your money once it’s sent to a scammer, since transfers are made instantly, making it incredibly difficult to find the scammer.

    As we always say, cash flipping is not a real thing. You wouldn’t give money to a stranger on the street who promised to invest it. So, why would you give it to a stranger on social media? It’s understandable that people in dire financial straits may be desperate enough to do anything to keep their heads above water. However, there is no true way to get rich quick, and if someone tries, they could find themselves in deeper financial trouble than before.

    https://youtu.be/owhLdGXeNWg
     

  • Geebo 8:00 am on April 18, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    Is the Zelle scam getting more sophisticated? 

    Is the Zelle scam getting more sophisticated?

    By Greg Collier

    Previously, we have said that scams are almost like living organisms. They’re constantly evolving and changing as people start catching on to the original scam. However, a scam can bed tweaked just enough to find a whole new generation of victims. One of those scams that has evolved quickly in a short time is the Zelle scam.

    For those who may not know, Zelle is a payment app that works along the same lines as Venmo. The main difference between Zelle and Venmo is Zelle is co-owned by some of the country’s largest banks. Many of these banks’ apps have Zelle already built-in. For about the past six months, the Zelle scam has been one of the most reported scams in America.

    The Zelle scam starts when you get a text message that appears to come from your bank. The text message asks if you’ve recently made a large purchase or payment. You’re then asked to reply either yes or no to the text message. When you reply to the text message, your reply will be followed up with a phone call from scammers posing as your bank’s fraud department. The scammers will walk you through a process on the Zelle app that the scammers say will protect your account from any fraudulent activity. What’s really going on is the scammers are instructing you on how to put your money in the scammer’s account.

    In the Salt Lake City-area of Utah, a new variation of this scam has been reported. In it, the scammers skip the text message and go straight to the phone call. A bank customer will be told they’re speaking with their bank’s fraud department and fraudulent activity has been spotted on the customer’s account. The scammers will even tell the customer their last few bank transactions. A made up transaction is added to that list to make it seem like there’s been a fraudulent charge to the customer’s account.

    At this point, the scammers will ask the customer if they want to sign up for a fraud notification service. If the customer says yes, they’ll be texted a security code. The scammers will then ask for that code to supposedly verify that they have the right phone number. The code is actually an authorization code to change the customer’s password. Once the scammers have the code, they lock the customer out of their own account and start transferring the funds to another account through Zelle. Since the Zelle app doesn’t have the same protections as something like a credit card, it has become increasingly difficult for scam victims to recover their lost money.

    If you receive a phone call from someone claiming to be from your bank, politely end the call and call your bank’s customer service department back at the correct customer service number. The number can usually be found on the back of your debit card or on the bank’s website. Don’t just do a Google search for the bank’s number, as that could lead you to an entirely different fake customer service department.

    Lastly, if you receive a text message or email with any kind of security code on it, do not give it to anyone. These codes are mostly used for password recovery or resetting a password. If you give the code to someone you don’t know, they could have access to your most sensitive accounts.

     

    • Alvaro Urbaez (@urbaez22) 8:59 am on April 20, 2022 Permalink

      I fell in another variation. I call it as the third party payment, and is very often in criptocurrencies portals like Binance or Coinbase.. Some one offers for your coins, but the payment via Zelle is sent by a third person, you verify the addition of the money to your account, so you release the coins; a few hours later, the owner of the other account (the third person) files a claim on their bank telling them they didn’t perform that payment; the bank will retain the funds on your account, and eventually will debit them in order to return them to that third person. So, you lose your money, and the scammer goes away with it, and the bank won’t even allow you to file a claim on that.. It happened to me with Bank of America. They have a serius security breach on that matter, and the responsible for the exploit was me, and like me there are lots of people affected..

  • Geebo 8:00 am on April 5, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    Is this the only way for Zelle scam victims to get their money back? 

    Is this the only way for Zelle scam victims to get their money back?

    By Greg Collier

    The Zelle scam has been garnering headlines since at least last October and shows no signs of relenting. If this is the first you’re hearing about the Zelle scam, this is the scam where bad actors get you to transfer money through the Zelle app to the scammers under the guise of protecting your bank account.

    To further clarify, the way the scam works is the scammer will send you a text message that appears to come from your bank. The text message asks if you recently made a large purchase or transfer. You’re asked to reply YES or NO to the text message. If you reply to the text message, you’ll receive a call from the scammer posing as your bank’s fraud department. The scammer will tell you that to protect your money, it needs to be moved through Zelle. What the scammer is really doing is walking you through the directions on how to move your money from your account to the scammer’s account. The scam has become so prevalent that some scammers are even taunting their victims after taking their money.

    The banks who co-own Zelle have been inconsistent with whom they deem worthy enough to receive a refund. In the majority of instances, the banks tell scam victims since the victims authorized the transactions, the victims are out of luck. The Zelle platform offers little in the way of consumer protection.

    Those who do receive refunds from their banks seem to be those who go to their local media with their stories. It appears the banks are responding to bad press rather than customer concern. While the scammers are ultimately to blame for victims losing their money, there comes a time when a platform has to step up to protect their customers. So far, all that Zelle seems to be doing to protect its users is to wag their finger at the victims who have lost money through their app. How much bad press will it take before Zelle’s owners start implementing precautions to prevent these scams?

    If your bank uses Zelle, there are a few ways to protect yourself from this scam. The first is to not respond to text messages that appear to come from your bank. If there is an issue with your account, you’re always better off calling the customer service number on the back of your debit card. You can also visit your bank’s local branch during business hours. The best way to protect yourself is to keep in mind that payment apps like Zelle are only supposed to be used with people you know. If someone says you need to use one of these apps to protect your money, they’re more than likely a scammer.

     

  • Geebo 9:00 am on February 25, 2022 Permalink | Reply
    Tags: , , ComEd, , , , , , Zelle   

    Utility scammers move to payment apps 

    Utility scammers move to payment apps

    By Greg Collier

    Winter in the Midwest is an opportune time for utility scammers to find new victims. Power company ComEd, which serves the greater Chicago area, has reported that shut-off scams have increased by 150% and have claimed $27,000 from customers in just one month. No one who lives in the Midwest wants to face the possibility of losing their power during a cold Winter. These factors can create a perfect storm of fear that scammers are ready to take advantage of.

    The shut-off scam is exactly what it sounds like. Scammers will call up their victims while posing as the local electricity provider. The victims will be told they’re behind on their electricity bill and their service is about to be shut off in a matter of minutes. The scammers then demand an immediate payment to prevent the victim’s service from being terminated. Previously, scammers would get their victims to pay in gift cards, pre-paid debit cards, and, in some instances, cryptocurrency such as Bitcoin. But now, scammers are moving to a different method for extracting money from their victims.

    According to the Better Business Bureau, shut-off scammers are using payment apps such as Venmo, Cash App, and Zelle, which makes sense in a strange way. With gift cards and cryptocurrency, scammers have to direct their victims to physical locations to complete the transaction. With payment apps, scammers can get the money almost immediately with minimal effort. It also helps the scammers that they can block the victim on these apps once they receive the payment. These apps also do not have a lot of customer protection once a user has been scammed.

    As always, no utility company will threaten you with termination over the phone. If you were to get behind in your bill, you would receive a written warning in the mail before any termination of service would happen. Also, please keep in mind that payment apps like Venmo, Cash App, and Zelle are only supposed to be used with people you know personally. Anyone else who asks for payment through these apps just may be trying to scam you.

     

  • Geebo 9:00 am on February 21, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Even sending money to yourself through Zelle is a scam 

    By Greg Collier

    Before we get started with today’s blog post, we wanted to share this article from The Guardian about why we shouldn’t blame the victims of scams. Please keep in mind that anyone could fall for a scam, and it doesn’t help to mock those that do.

    In today’s post, we’re going to discuss a scam that we’ve been focusing on a lot lately. Once again, the Zelle scam has turned up in the headlines again. For those who may not know, Zelle is a payment app that is co-owned by a number of high-profile banks. Since at least Fall of last year, scammers have been using Zelle in a customer service impersonation scam to get their victims to empty their bank accounts.

    The way the scam works is the scammer will send you a text message that appears to come from your bank. The text message asks if you recently made a large purchase or transfer. You’re asked to reply YES or NO to the text message. If you reply to the text message, you’ll receive a call from the scammer posing as your bank’s fraud department. The scammer will tell you that to protect your money, it needs to be moved through Zelle. What the scammer is really doing is walking you through the directions on how to move your money from your account to the scammer’s account.

    Recently, another level to this scam has been added. A number of Wells Fargo customers have reported falling for the Zelle scam. However, in the latest instances, the scammers had their victims open Zelle accounts in the victims’ names before transferring the money. This lends an appearance of legitimacy to the scam, since the account is in the customer’s name. Unfortunately, that doesn’t stop the scammers from taking the money sent to the new Zelle account.

    Since Zelle is co-owned by some of the nation’s leading banks, many consumers think that there is some form of protection against scams, but that is not the case. Victims of the Zelle scam rarely ever recover their money.

    There are a few ways to protect yourself from this scam. The first is to not respond to text messages that appear to come from your bank. If there is an issue with your account, you’re always better off calling the customer service number on the back of your debit card. You can also visit your bank’s local branch during business hours. The best way to protect yourself is to keep in mind that payment apps like Zelle, Venmo, and Cash App, are only supposed to be used with people you know. If someone says you need to use one of these apps to protect your money, they’re more than likely trying to rip you off.

     

  • Geebo 9:00 am on February 4, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Zelle scam shows no signs of stopping 

    Zelle scam shows no signs of stopping

    By Greg Collier

    It’s been a few weeks since we last talked about the ongoing scams taking place through the Zelle banking app. If this is the first you’re hearing about it, these scams have been going on since at least this past fall. It starts when you get a text message that appears to come from your bank. The text message asks if you’ve recently made a large purchase or payment. You’re then asked to reply either yes or no to the text message. When you reply to the text message, your reply will be followed up with a phone call from scammers posing as your bank’s fraud department. The scammers will walk you through a process on the Zelle app that the scammers say will protect your account from any fraudulent activity. What’s really going on is the scammers are instructing you on how to put your money in the scammer’s account.

    The city of Charlotte, North Carolina, recently saw a dramatic increase in this scam. At least eight victims contacted the local ABC News affiliate saying they had been scammed through Zelle. Now, that may not seem like a lot of people being scammed, but you have to keep a couple of things in mind. The first is that not everyone who is scammed comes forward. Many people are too embarrassed to come forward after being scammed. This is why no one should ever be criticized for falling for one of these scams. The other thing is, scammers only need to find a handful of victims to make the scam profitable.

    For example, one of the victims who came forward in Charlotte said they lost $3500 to the scammers. Let’s just say that each of the victims lost a comparable amount. That’s $28,000 that a scammer potentially made in two weeks.

    If you receive a text message from your bank asking about a transaction, do not reply to it. Instead, call your bank’s customer service number on the back of your debit card or on the bank’s website. If you’ve lost money to this scam, it’s recommended that you file a police report right away before contacting your bank. This is not a guarantee you’ll get your money back, but in some instances it has helped. Lastly, if you use Zelle, think about opening a separate account with your bank that only has a small amount in it for Zelle transactions. That way if a scammer does get access to your Zelle the loss will be at a minimum.

     

  • Geebo 9:00 am on January 26, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    Dangerous scam spoofs your family’s phone number 

    By Greg Collier

    Virtual kidnapping scams have been in the news more often than usual lately. This leads us to believe there has been an increase in these harrowing incidents. Typically, in a virtual kidnapping scam, the scammers will call you and claim to have a loved one of yours hostage. They’ll then tell you they will release their hostage if you pay a ransom. The ransom is usually asked for in untraceable means like cryptocurrency, money transfer, or gift cards. Since the advent of the virtual kidnapping scam, the scammers have gotten more aggressive when approaching their victims on the phone.

    For example, a woman from the San Francisco Bay Area recently received a virtual kidnapping call that appeared to come from her mother’s phone number. The caller said he was with the woman’s mother and would harm her if a ransom wasn’t paid. The caller demanded $500 to paid through the Zelle app. After she made the first payment, the scammer demanded another payment of $400, which she paid. The scammer ended the call and the woman called her mother, who had been fine the entire time.

    This story shows a couple of disturbing things. While it’s relatively easy to spoof a phone number, this scammer specifically targeted the woman by obtaining her mother’s phone number. That means the scammer had to at least stalked the family’s social media accounts. Secondly, the scammer used the Zelle banking app to collect the ransom. With stories like this, it seems like Zelle is quickly becoming the app of choice for scammers. Zelle has been used by scammers in several other scams as well.

    As we always like to remind our readers, kidnappings for ransom, while not unheard of, are actually rare in the United States. However, when someone receives one of these phone calls, the pressure of the situation may not allow them to think rationally. If you receive one of these phone calls, the first thing you should do is try to contact the person they’ve claimed to have kidnapped. Since the scammer will try to keep you on the phone, try using another method of contacting your loved one such as text or email if another phone line is not available. These scammers will often have an accomplice posing as the hostage. If they let you speak with the person, ask them a question that only they would know. You can also set up a specific code word between you and your loved ones to verify their identity. Lastly, even if your loved one is safe, contact your local police and let them know what happened, especially if you paid money to the scammer through Zelle.

    In the past, people who have been scammed through Zelle did not get their money back. However, experts recommend that filing a police report will help when dealing with your bank.

     

  • Geebo 9:00 am on January 3, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    Victim loses $25K in Zelle scam 

    By Greg Collier

    It’s been a few weeks since we last talked about the Zelle scam. Unfortunately, that doesn’t mean the scam has stopped. For those who may need a reminder, scammers are posing as bank customer service departments. They’ll text you asking if you’ve made a large purchase or withdraw recently. If you text them back, you’ll receive a call from the scammers. They’ll then instruct you that you need to move your money through the payment app Zelle to protect your account. What you’re actually doing is taking money out of your own account and sending it straight to the scammers. This scam has been an ongoing problem since at least this past fall.

    Recently, in Texas, a victim is said to have lost $25,000 to scammers through the Zelle app. Her story is much like the others. Except, instead of a text, she had a voicemail that was claiming to be from Chase Bank asking her if she had recently made a $5000 payment. She called the number back and the scammer told her that there had been fraudulent activity on her account and that she needed to use Zelle to reverse the fraudulent payment. Usually, that’s when the scammers disappear, but in this victim’s case they kept the scam going. They called her back in successive days, telling her the fraudulent activity happened again and that she needed to reverse the payment though Zelle again. This happened a total of five times for a total of $25,000 before she realized she had been scammed.

    In many of these cases, the banks try to wash their hands of the matter by saying that they’re not responsible for money lost through the Zelle scam. Some victims have gotten their money back but only after getting their local news media involved.

    If you receive a text asking you about fraudulent activity on your bank account, do not respond to it. Instead, call the customer service number listed on your debit card or bank statement. You can also visit your bank’s local branch, and they should also be able to assist you.

    If you end up being a victim of this scam, do not hesitate to take action. Notify your local police and bank immediately. This isn’t a guarantee that you’ll get your money back, but it goes a long way in helping. The longer you wait, the less of an opportunity there will be to reclaim your loss.

     

  • Geebo 9:01 am on December 10, 2021 Permalink | Reply
    Tags: , , , , Zelle   

    Will Zelle replace gift cards in online scams? 

    By Greg Collier

    Just yesterday, we were talking about gift cards and how they’ve been the payment avenue of choice for most scammers. Well, if current trends continue, the mobile payment app Zelle may start catching up to gift cards. By now, you’re probably familiar with the bank impersonation scam that uses Zelle. This is when a victim receives phony texts and phone calls that say the victim has fraudulent activity in their bank account. The scammers direct the victim to use Zelle to protect their account when, in reality, the scammers are directing victims to send all their money to the scammers through Zelle.

    Now, it seems that scammers are starting to use Zelle as they used to use gift cards. For example, a woman from Baltimore was trying to buy a puppy online. Unfortunately, she fell for the puppy scam. The puppy didn’t actually exist, and the scammers kept asking for more money for such things as special delivery crates and customs fees. You can read more on how to avoid puppy scams here. Anyway, the point being that the victim made all the payments through Zelle to her scammers. Historically, scammers like this would ask for payment in gift cards by making the victim read the numbers from the back of the gift card. As we’ve mentioned before, Zelle has a reputation for not offering many protections when it comes to getting scammed.

    Previously, it seems that banks only issue refunds to scam victims after the victims get their local media involved. However, there is another way where you can possibly get your money back if you’ve been scammed over Zelle. According to a consumer protection news report out of New York City, you’ll have the best chance of getting a refund from your bank if you file a police report, and report the scam to the bank within 60 days. Now, this is no guarantee you’ll receive a refund since many banks tell their customers that when using Zellee, the customer is responsible for all transactions including scams.

     

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