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  • Geebo 8:00 am on August 11, 2022 Permalink | Reply
    Tags: , Orange County, , , , Zelle,   

    Knock on the door saves family from rental scam 

    Knock on the door saves family from rental scam

    By Greg Collier

    We would say that it seems to be the week for rental scams, but unfortunately, they’re an everyday threat to prospective renters. It’s not just renters, either. Homeowners and current tenants are often left having to tell victims of rental scams that the property is not for rent. Meanwhile, the victims are left desperately scrambling to find a place to live after having lost thousands of dollars to scammers.

    The rental scam can take many forms, but at its simplest, scammers copy real estate listings then post a copy somewhere online that the home is for rent. Except, the scammers list themselves as the landlord and collect security or rental deposits before ghosting their victims.

    A couple from Orange County, California, almost feel victim to a rental scam, but decided to investigate when something didn’t feel right. The home they found was listed for rent on Facebook Marketplace. The supposed landlord only communicated by text. They were also asked to pay a $2000 deposit through personal payment app Zelle and were pressured to pay quickly since others were interested in the rental. The couple was also told not to go to the property because it was currently occupied, although the tenants would be out by the end of the week.

    The home was occupied alright, but not by renters, the family that was living there had bought the home, and it was not for rent. The couple interested in the home decided to go to the home anyway, sensing something was fishy. The couple knocked on the door and spoke with the family living there, who told them the home was not for rent. It turned out the scammers had copied the Zillow listing that the family saw when they bought the home.

    The couple was lucky enough to notice the red flags before losing any money. Unfortunately, not all families are this lucky and end up losing what little money they might have. If a landlord only communicates by text, it could mean they’re not in the area and are just interested in taking your money. If they ask for payment through personal payment apps like Zelle, Venmo, or Cash App, that’s another good indicator of a potential scam as scammers can block victims on these apps once they receive payment. And if a landlord tells you not to approach the property, there’s a good chance they’re trying to hide something from you.

    As always, due diligence should be done before putting money down on a rental property. A quick Google search of the address can reveal duplicate listings. If the listing you’re looking at has a lower rent price, that’s more than likely the scam listing. If a listing says the house is for sale or off the market, but your listing says it’s for rent, your listing is probably the scam listing.

     

  • Geebo 8:00 am on August 3, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    How Zelle scammers wear down their victims 

    How Zelle scammers wear down their victims

    By Greg Collier

    As expected, the Zelle scam is still ongoing. For a brief recap, scammers are calling their victims pretending to be a bank fraud department. The scammers tell their victim that there’s been fraudulent activity on their account. The victim is instructed to move their money through the Zelle app to protect it. But what’s really going on is the scammers are directing the victims to transfer their money to the scammers.

    Just today, we found two reports of bank customers falling for the Zelle scam. However, both of these reports give us a good look into how scammers convince their victims to give up their money.

    A woman from New Jersey is a customer of PNC Bank, one of the banks that co-owns the Zelle app. She received a call from scammers posing as PNC Bank’s fraud department. The caller was said to sound professional and told the woman there had been a $1000 Zelle, transfer to a man in Texas she didn’t know. The caller even knew the woman’s name, address and phone number. She was told to use the Zelle app to perform a $1000 reversal.

    The woman started to think the call was suspicious and started asking for additional identifying information from the caller, such as her date of birth or account number. The caller insisted the call was legitimate and time was running out on stopping the phony transaction. The caller refused when she asked to speak with a supervisor. She even said she was going to call PNC directly, but was told she would just be directed back to the fraud department. Then the caller tried to say there was another $5000 charge that just came through. When she started asking more questions, the caller said PNV would call her back tomorrow and hung up.

    A man from Colorado fell victim to a similar scam when he received a call that appeared to come from U.S. Bank’s fraud department. U.S. Bank is also a co-owner of Zelle. That caller had a large amount of the man’s information, including his name, address, and the last four digits of his bank account. Again, that caller sounded professional, and the man heard computer typing in the background like they were really handling a fraudulent activity on his account. He was also instructed to move his money through Zelle, where he lost $1000. These scammers also tried to get more money out of the man, That’s when he hung up and called U.S. Bank directly to find out he’d been scammed.

    In both cases, neither bank would refund the victims their money, with both claiming they can’t do anything since this wasn’t the result of a banking mistake.

    Please keep in mind that scammers aren’t just some guy calling from a run down basement using a burner phone. Often, they’re run exactly like a legitimate business would be run. Don’t fall for phony professionalism.

    And remember, Zelle is only supposed to be used between friends. It’s not for bill paying or ‘protecting your money’. If you get a call like this, hang up and call your bank directly at the phone number on your debit card or from the bank’s website.

     

  • Geebo 8:00 am on July 26, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    The Zelle scam is still around, in case you were wondering 

    The Zelle scam is still around, in case you were wondering

    By Greg Collier

    We’ve been posting about this particular Zelle scam since last October. That probably means the scam has been going on for at least a year. In case you need a reminder or haven’t heard of the Zelle scam, we’ll give you a refresher.

    Zelle is what’s known as a peer to peer payment app. Its closest competitor is Venmo and is supposed to be used in a similar way. Payments are only supposed to go to people you know personally. The most used example for apps like Zelle is splitting a check at a restaurant. Instead of everyone getting a separate check or trying to settle up with cash, you can electronically send your friend your portion of the bill. However, scammers have taken advantage of people through Zelle even if the victim doesn’t normally use the app.

    The most egregious of these scams is a bank impersonation scam. It starts when a potential victim of the scam receives a text message that appears to have come from their bank. The text message typically says something to the effect of, did you make a large purchase or did you transfer a large amount of money through Zelle? The victim is then asked to reply yes or no.

    When a victim replies no, they immediately receive a phone call from someone claiming to be from their bank’s fraud department. The phony customer service rep gives instructions to the victim to use Zelle to protect their account from being hacked. What’s really happening is the scammers are directing the victims to use Zelle to move money from the victim’s account to the scammers’ account.

    Recovery of lost money is often rare and difficult. Zelle offers little in the way of consumer protection when it comes to scams. The big banks that own Zelle say they can’t refund the victim their money since the victim ‘willingly’ moved the money, scam or not.

    Zelle has gotten a bad rap because of this scam over the past year, but it still seems like they’ve done very little in the way of trying to protect their users. With all the negative press, the scam still continues.

    Just recently, a woman from Texas lost $3000 to this scam. In her case, the scammers took $1000 a day for three days from her account through Zelle under the guise of helping her protect her account.

    The best way to prevent yourself from falling for this scam is to ignore the text message. Do not reply to it at all, or you will receive a call from the scammers. Scammers don’t actually know where you bank. They cast a wide net of text messages, hoping to get at least one person to respond. If you still have concerns about your bank account, call them directly at the customer service number on your debit card or your bank’s website.

    If you find yourself having fallen victim to this scam, file a police report. We have seen it reported that doing this will aid in recovering your money, but is not a guarantee.

     

  • Geebo 8:00 am on July 21, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    Homeless vet taken in rental scam 

    Homeless vet taken in rental scam

    By Greg Collier

    We’ve said it many times in the past, scammers don’t care who they take advantage of. They’ll use any situation to steal money from the most vulnerable members of our society. Scammers often fleece the elderly who live alone. They would literally steal from babies if given the chance. So, it should come as no surprise that scammers would not only steal from a man who served our country, but one who has also fallen on hard times.

    A veteran from North Carolina, is currently living in a tent in the woods of Concord, a semi-rural suburb of Charlotte. He served in Iraq and has been trying to find stable housing. Unfortunately, it’s been difficult for him to find housing due to his credit history and a criminal record.

    He thought he had found an ideal place when he found an online listing for a home to rent. The supposed landlord gave the man’s brother the access code to the home, so they could actually tour the home. The man agreed to rent the home and sent the landlord $2,000 through the personal payment app Zelle. The landlord then cut off all communication with the veteran. The property was actually being rented by a rental company.

    Scammers having the access codes to rental homes is nothing new. The scammers get the code by contacting the rental company and taking a tour of the home. The code is then used by the scammers to make the scam appear more legitimate.

    And again, it should come as no surprise that Zelle was also used in the scam. Since Zelle offers little to no protection to its users, it has become a tool of choice for scammers everywhere.

    Rental scammers are constantly looking for people who are desperate for housing. Since housing is one of the most basic of needs, people who are scrambling for shelter may often overlook the warning signs of a scam.

    Again, security codes are not a sign of a legitimate property owner. To better prevent yourself from being scammed, it always pays to research a property first. Just a quick web search of the property’s address can bring up a plethora of information that can help you determine whether a listing is a scam or not. You can also find the true owner of a property by checking with the county’s tax assessor’s office.

     

  • Geebo 8:00 am on July 5, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    Online seller gets 8 Zelle scammers in an hour 

    Online seller gets 8 Zelle scammers in an hour

    By Greg Collier

    It was around this time last week, we first brought you the story about a Zelle scam that’s been targeting online sellers. In this scam, the buyer insists on paying with Zelle. The seller then receives an email that claims to be from Zelle. The email claims you need to upgrade to a Zelle business account, which requires the buyer to send an additional $300. The buyer will then send the seller phony screenshots that make it look like the buyer paid the seller’s price along with the $300, The buyer will then demand the back from the seller. However, the buyer hasn’t really paid anything, and the seller would be out $300 if they send the money to the seller.

    Now, we’re getting some more information about this scam. A woman from New York recently shared her story on TikTok after encountering some Zelle scammers. She was attempting to sell a couch on Facebook Marketplace. At least eight different people tried paying the woman through Zelle within an hour after the listing was posted. The scammers were said to have been asking for the seller’s email address to send the payment through Zelle. That’s not how Zelle works, though. More than likely, the scammers wanted to send the email about signing up for a Zelle business account. These emails will have Zelle in the name, but will often come from services like Gmail. Again, this scam isn’t exclusive to Zelle and Marketplace, but they seem to be the most common avenues for this scam.

    The New York woman told her followers that Zelle is not the scam, which is technically true. But as we’ve been chronicling for almost a year, Zelle isn’t exactly standing by their customers when it comes to scams. In the Zelle app, you should receive a warning that says you shouldn’t send money to people you don’t know, but that seems to be the extent of their user protection. Zelle and its associated banks are very reluctant to offer refunds to scam victims. Most scam victims, who do get their money back from Zelle, usually have to go to their local media first. That doesn’t sound like a very consumer-friendly way of helping a scam victim.

    If you’re selling items online, we recommend following these three rules. The first is to only sell locally. The second is to only accept cash. And the third is to meet the buyer at a local police department. While these rules are not guarantees that you won’t be scammed, they do go a long way in preventing scams.

     

  • Geebo 8:00 am on June 29, 2022 Permalink | Reply
    Tags: , , Zelle,   

    Zillow scammers list multi-million dollar homes for just thousands 

    Zillow scammers list multi-million dollar homes for thousands

    By Greg Collier

    In a previous post, we mentioned that even Zillow isn’t immune from rental scammers. In that post, we discussed how a scammer claimed a property on Zillow to run a rental scam. That scammer was charging victims for things like deposits and application fees for a property they didn’t own. So, someone might think that homes for sale on Zillow can’t be scam listings. Well, it depends on the home and the price.

    A scammer, or group of scammers, are claiming multi-million dollar properties on Zillow, and listing them for sale at a fraction of the price. For example, in Jacksonville, Florida, a $2 million home was listed for sale with a price of only $21,000. In Raleigh, North Carolina, a $1.3 million home was listed for sale with a price tag of $17,000. What makes this story so incredible is the reason the scammers claim they’re selling these homes at such a deep discount.

    On both listings, the scammers say, “I’m selling my home inexpensively because, my family own many properties across the country. A few times a year we sell one or a few of our homes to first time buyers for under $50,000. This is done as a tax rite off for us, & to bless a family or individual that needs it, & as being a first time buyer, may not be able to get a home otherwise.”

    Of course, the supposed good Samaritan lists a few caveats before the sale can take place. They insist the buyer be a first-time home buyer who has no representation such as a realtor, bank, investor, or attorney.

    So, we’re sure you’re asking where’s the scam? The listings insisted that any prospective buyer has to put down a $2000 deposit just to take a tour of the home. And how is the deposit supposed to be paid? Through Zelle, of course. As you may know, the peer-to-peer payment app has come under heavy criticism in recent times for being one of the favorite tools of scammers.

    But as they say on TV, that’s not all. Not only are the scammers looking to take $2000 from each victim, but they’re probably looking to steal their identity as well. In addition to the Zelle deposit, the scammers are asking their victims for an electronic signature, an email address, and a photo ID.

    In Zillow’s defense, the false listings were removed once they were brought to Zillow’s attention.

    While stories of wealthy people giving something of great value to a needy family makes for great fiction, they rarely happen in real life. As you may have noticed, the listing, as copied above, is rife with spelling and grammatical errors. This is a sure sign that a real estate listing is a scam.

    And once again, apps like Zelle and the like are only supposed to be used between friends and family. Anyone outside of your circle who is asking for payment through Zelle is almost assuredly a scammer.

    If you are shopping for a new home, the best way to protect yourself from false listings is to check with that county’s tax assessment office. They should have all the information you need to find the true owner and realtor.

     

  • Geebo 8:00 am on May 27, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Scam Round Up: Zelle in online marketplaces and more 

    Scam Round Up: Zelle in online marketplaces and more

    By Greg Collier

    As most of us get ready for a three-day weekend, let’s take a look at three scams that we all probably should review.

    ***

    In Pennsylvania Dutch Country around Lancaster, authorities are warning residents that the car wrap scam has resurfaced in their area. This is when scammers promise their victims they can make money by wrapping their car in advertisements. In this particular instance, the scammers are posing as Hershey Chocolate, which is headquartered in the area. However, this scam is a variation of the fake check scam. The scammers will send you a fraudulent check they want you to deposit in your bank account before using that money to pay an ad agency who provides the wrap. Except, there is no ad agency. They’re just another part of the scam. So by the time your bank realizes the check you deposited is fake, the scammers will be long gone, and you’ll be on the hook to your bank for the amount of the check and any subsequent fees. No legitimate employer will ever ask you to deposit money into your bank account and then have you use it for business expenses.

    ***

    In the Cincinnati area, the jury duty scam is being reported on again. Although, this could literally be from anywhere in the United States since it’s such a common scam. Once again, this is the scam where scammers pose as law enforcement or the court system and try to convince their victims over the phone that they missed jury duty. To make themselves seem legitimate, the scammers know the victim’s address and the last four digits of their Social Security number. This information was more than likely obtained in a data breach. The scammers then tell their victim that in order to avoid arrest, they can pay a fine over the phone. In the Cincinnati story, the scammers are asking for their payment specifically in prepaid debit cards known as the Green Dot card. We’re surprised that the jury duty scammers are still using Green Dot cards when most other scammers have moved on to Zelle.

    ***

    And speaking of Zelle, the money transfer app is being used in yet another scam. This time, the scammers are targeting sellers on online marketplaces. A man in Denver was trying to sell a mattress online when he got an immediate response from a supposed buyer. The buyer said that someone else would be picking up the mattress. The buyer also requested to be able to pay through Zelle, and the seller was sent an email from ‘ZelleOfficialPay@gmail.com’. The seller realized that Zelle wouldn’t be using a Gmail address. So, it sounds like that the scammers were posing as Zelle to send some kind of fraudulent payment to the seller. Remember, Zelle should only be used between friends and family. Any online transaction that requests Zelle for any reason is a good indication it could be a scam.

    ***

    Thank you for reading, and we hope you have a safe Memorial Day weekend.

     

  • Geebo 8:00 am on May 24, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    You don’t have to be scammed to lose money through Zelle 

    By Greg Collier

    We’ve been discussing the problems with Zelle for the better part of over six months now. When we started, we were bringing attention to a very specific scam that took place through the money transfer app. This was when the scammers pose as a victim’s bank and gets the victim to transfer money to the scammers through Zelle under the guise of protecting their bank account from hackers.

    Then, as the months passed, we started seeing more reports of Zelle being used in more and more scams. Where the scammers used to ask for money in gift cards, they were now telling their victims to use Zelle.

    To compound matters, the victims’ banks have largely been refusing to refund the victims’ money when lost in a Zelle scam. Then add to the fact that Zelle offers little to no protection to its users in general.

    More recently, we’ve come across a report from Florida where a man claims to have lost $9000 from his bank account through Zelle, and the man did not fall for a scam. The man claims that he was looking at his bank account and saw his money being transferred out of his account to someone he doesn’t even know.

    He called his bank, which was Chase Bank, and asked that they stop the Zelle transfers. He also requested to move money into a new account that was not attached to Zelle. According to reports, that new account was also hit for the sum of $4000 through Zelle. Chase Bank allegedly denied any refunds, stating that the transactions appeared to come from the man’s device.

    It’s unclear how the thieves were able to gain access to the man’s accounts. It almost sounds like a SIM Swapping attack, since the transactions looked like they were made by the victim. Or it could have been an old-fashioned phishing attack.

    However, the most disturbing part of this story is that if thieves can access a bank account through Zelle without the user noticing, a large portion of banking customers could be vulnerable. Zelle is attached to many of the most popular banking apps without many users even knowing.

    To make matters worse, there isn’t anything account holders can do proactively to prevent these losses through Zelle. If you lose money through Zelle either in a scam, or like the instance mentioned above, the only thing you can really do is file a police report and hope the bank deems you worthy enough to be given a refund.

     

  • Geebo 8:00 am on May 18, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Is Zelle siding with scammers? 

    Is Zelle siding with scammers?

    By Greg Collier

    As we’re sure you’re well aware of, Zelle is a money transfer app that’s co-owned by several large banks in America. Its primary purpose is to transfer money between friends and family directly from your bank account. The most popular example given about these apps is splitting the check at a restaurant. Rather than several different people pulling cash out of their pocket, they can instead just send their portion of the bill to one person who picks up the tab. However, since it involves sending money online, scammers are using every opportunity to use Zelle, so they can steal from their victims. The banks that own Zelle aren’t helping matters either, since they tend to tell scam victims that their money is lost forever, even if the bank is the one who noticed the scam.

    A woman in New Jersey recently fell for a rental scam. She was sending money to a phony landlord for a rental property the landlord didn’t own. At first, she was asked to send a $160 through Zelle for an application fee to someone with a Wells Fargo bank account. She was then asked to send $1000 through Zelle, to the same person as a deposit. The scammer then asked her to send $1000 as another deposit and an additional $1000 as first month’s rent. This time, the money was sent to two different Zelle users, the first one mentioned and a new one with a Chase bank account. Again, all done through Zelle.

    When sending the last $1000 through Zelle, the woman’s phone locked up, and she wasn’t sure if the payment went through. The fake landlord told her to call her bank to resolve the issue. When she called her bank, Bank of America, they notified her that this was a scam. The bank representative put in a request to have the payments stopped. The woman then did the proper thing and notified both the police and the FBI. Six weeks later, Bank of America denied the request, allegedly claiming that Chase and Wells Fargo did not want to give the money back.

    All three of the banks mentioned in this post are co-owners of Zelle. Since they all share a payment transfer system, you might think that there’s a way to get money back from scammers. Instead, the banks claim that since sending money through Zelle is like sending cash, users should be careful who they send money to. No refund was offered to the victim by any of the three banks.

    While it is true that apps like Zelle should only be used between family and friends, why are the banks so reluctant to help scam victims? The bad press they’ve been receiving over Zelle can’t be helping, so why not put in protections that help the users instead of the scammers? The more these scams get reported on, the less Zelle will end up being used. So, which one would be more costly to the banks, helping scam victims, or shuttering Zelle?

     

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