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  • Geebo 8:00 am on July 21, 2022 Permalink | Reply
    Tags: , , , , , Zelle   

    Homeless vet taken in rental scam 

    Homeless vet taken in rental scam

    By Greg Collier

    We’ve said it many times in the past, scammers don’t care who they take advantage of. They’ll use any situation to steal money from the most vulnerable members of our society. Scammers often fleece the elderly who live alone. They would literally steal from babies if given the chance. So, it should come as no surprise that scammers would not only steal from a man who served our country, but one who has also fallen on hard times.

    A veteran from North Carolina, is currently living in a tent in the woods of Concord, a semi-rural suburb of Charlotte. He served in Iraq and has been trying to find stable housing. Unfortunately, it’s been difficult for him to find housing due to his credit history and a criminal record.

    He thought he had found an ideal place when he found an online listing for a home to rent. The supposed landlord gave the man’s brother the access code to the home, so they could actually tour the home. The man agreed to rent the home and sent the landlord $2,000 through the personal payment app Zelle. The landlord then cut off all communication with the veteran. The property was actually being rented by a rental company.

    Scammers having the access codes to rental homes is nothing new. The scammers get the code by contacting the rental company and taking a tour of the home. The code is then used by the scammers to make the scam appear more legitimate.

    And again, it should come as no surprise that Zelle was also used in the scam. Since Zelle offers little to no protection to its users, it has become a tool of choice for scammers everywhere.

    Rental scammers are constantly looking for people who are desperate for housing. Since housing is one of the most basic of needs, people who are scrambling for shelter may often overlook the warning signs of a scam.

    Again, security codes are not a sign of a legitimate property owner. To better prevent yourself from being scammed, it always pays to research a property first. Just a quick web search of the property’s address can bring up a plethora of information that can help you determine whether a listing is a scam or not. You can also find the true owner of a property by checking with the county’s tax assessor’s office.

     

  • Geebo 8:00 am on July 5, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    Online seller gets 8 Zelle scammers in an hour 

    Online seller gets 8 Zelle scammers in an hour

    By Greg Collier

    It was around this time last week, we first brought you the story about a Zelle scam that’s been targeting online sellers. In this scam, the buyer insists on paying with Zelle. The seller then receives an email that claims to be from Zelle. The email claims you need to upgrade to a Zelle business account, which requires the buyer to send an additional $300. The buyer will then send the seller phony screenshots that make it look like the buyer paid the seller’s price along with the $300, The buyer will then demand the back from the seller. However, the buyer hasn’t really paid anything, and the seller would be out $300 if they send the money to the seller.

    Now, we’re getting some more information about this scam. A woman from New York recently shared her story on TikTok after encountering some Zelle scammers. She was attempting to sell a couch on Facebook Marketplace. At least eight different people tried paying the woman through Zelle within an hour after the listing was posted. The scammers were said to have been asking for the seller’s email address to send the payment through Zelle. That’s not how Zelle works, though. More than likely, the scammers wanted to send the email about signing up for a Zelle business account. These emails will have Zelle in the name, but will often come from services like Gmail. Again, this scam isn’t exclusive to Zelle and Marketplace, but they seem to be the most common avenues for this scam.

    The New York woman told her followers that Zelle is not the scam, which is technically true. But as we’ve been chronicling for almost a year, Zelle isn’t exactly standing by their customers when it comes to scams. In the Zelle app, you should receive a warning that says you shouldn’t send money to people you don’t know, but that seems to be the extent of their user protection. Zelle and its associated banks are very reluctant to offer refunds to scam victims. Most scam victims, who do get their money back from Zelle, usually have to go to their local media first. That doesn’t sound like a very consumer-friendly way of helping a scam victim.

    If you’re selling items online, we recommend following these three rules. The first is to only sell locally. The second is to only accept cash. And the third is to meet the buyer at a local police department. While these rules are not guarantees that you won’t be scammed, they do go a long way in preventing scams.

     

  • Geebo 8:00 am on June 29, 2022 Permalink | Reply
    Tags: , , Zelle,   

    Zillow scammers list multi-million dollar homes for just thousands 

    Zillow scammers list multi-million dollar homes for thousands

    By Greg Collier

    In a previous post, we mentioned that even Zillow isn’t immune from rental scammers. In that post, we discussed how a scammer claimed a property on Zillow to run a rental scam. That scammer was charging victims for things like deposits and application fees for a property they didn’t own. So, someone might think that homes for sale on Zillow can’t be scam listings. Well, it depends on the home and the price.

    A scammer, or group of scammers, are claiming multi-million dollar properties on Zillow, and listing them for sale at a fraction of the price. For example, in Jacksonville, Florida, a $2 million home was listed for sale with a price of only $21,000. In Raleigh, North Carolina, a $1.3 million home was listed for sale with a price tag of $17,000. What makes this story so incredible is the reason the scammers claim they’re selling these homes at such a deep discount.

    On both listings, the scammers say, “I’m selling my home inexpensively because, my family own many properties across the country. A few times a year we sell one or a few of our homes to first time buyers for under $50,000. This is done as a tax rite off for us, & to bless a family or individual that needs it, & as being a first time buyer, may not be able to get a home otherwise.”

    Of course, the supposed good Samaritan lists a few caveats before the sale can take place. They insist the buyer be a first-time home buyer who has no representation such as a realtor, bank, investor, or attorney.

    So, we’re sure you’re asking where’s the scam? The listings insisted that any prospective buyer has to put down a $2000 deposit just to take a tour of the home. And how is the deposit supposed to be paid? Through Zelle, of course. As you may know, the peer-to-peer payment app has come under heavy criticism in recent times for being one of the favorite tools of scammers.

    But as they say on TV, that’s not all. Not only are the scammers looking to take $2000 from each victim, but they’re probably looking to steal their identity as well. In addition to the Zelle deposit, the scammers are asking their victims for an electronic signature, an email address, and a photo ID.

    In Zillow’s defense, the false listings were removed once they were brought to Zillow’s attention.

    While stories of wealthy people giving something of great value to a needy family makes for great fiction, they rarely happen in real life. As you may have noticed, the listing, as copied above, is rife with spelling and grammatical errors. This is a sure sign that a real estate listing is a scam.

    And once again, apps like Zelle and the like are only supposed to be used between friends and family. Anyone outside of your circle who is asking for payment through Zelle is almost assuredly a scammer.

    If you are shopping for a new home, the best way to protect yourself from false listings is to check with that county’s tax assessment office. They should have all the information you need to find the true owner and realtor.

     

  • Geebo 8:00 am on May 27, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Scam Round Up: Zelle in online marketplaces and more 

    Scam Round Up: Zelle in online marketplaces and more

    By Greg Collier

    As most of us get ready for a three-day weekend, let’s take a look at three scams that we all probably should review.

    ***

    In Pennsylvania Dutch Country around Lancaster, authorities are warning residents that the car wrap scam has resurfaced in their area. This is when scammers promise their victims they can make money by wrapping their car in advertisements. In this particular instance, the scammers are posing as Hershey Chocolate, which is headquartered in the area. However, this scam is a variation of the fake check scam. The scammers will send you a fraudulent check they want you to deposit in your bank account before using that money to pay an ad agency who provides the wrap. Except, there is no ad agency. They’re just another part of the scam. So by the time your bank realizes the check you deposited is fake, the scammers will be long gone, and you’ll be on the hook to your bank for the amount of the check and any subsequent fees. No legitimate employer will ever ask you to deposit money into your bank account and then have you use it for business expenses.

    ***

    In the Cincinnati area, the jury duty scam is being reported on again. Although, this could literally be from anywhere in the United States since it’s such a common scam. Once again, this is the scam where scammers pose as law enforcement or the court system and try to convince their victims over the phone that they missed jury duty. To make themselves seem legitimate, the scammers know the victim’s address and the last four digits of their Social Security number. This information was more than likely obtained in a data breach. The scammers then tell their victim that in order to avoid arrest, they can pay a fine over the phone. In the Cincinnati story, the scammers are asking for their payment specifically in prepaid debit cards known as the Green Dot card. We’re surprised that the jury duty scammers are still using Green Dot cards when most other scammers have moved on to Zelle.

    ***

    And speaking of Zelle, the money transfer app is being used in yet another scam. This time, the scammers are targeting sellers on online marketplaces. A man in Denver was trying to sell a mattress online when he got an immediate response from a supposed buyer. The buyer said that someone else would be picking up the mattress. The buyer also requested to be able to pay through Zelle, and the seller was sent an email from ‘ZelleOfficialPay@gmail.com’. The seller realized that Zelle wouldn’t be using a Gmail address. So, it sounds like that the scammers were posing as Zelle to send some kind of fraudulent payment to the seller. Remember, Zelle should only be used between friends and family. Any online transaction that requests Zelle for any reason is a good indication it could be a scam.

    ***

    Thank you for reading, and we hope you have a safe Memorial Day weekend.

     

  • Geebo 8:00 am on May 24, 2022 Permalink | Reply
    Tags: , , , , Zelle   

    You don’t have to be scammed to lose money through Zelle 

    By Greg Collier

    We’ve been discussing the problems with Zelle for the better part of over six months now. When we started, we were bringing attention to a very specific scam that took place through the money transfer app. This was when the scammers pose as a victim’s bank and gets the victim to transfer money to the scammers through Zelle under the guise of protecting their bank account from hackers.

    Then, as the months passed, we started seeing more reports of Zelle being used in more and more scams. Where the scammers used to ask for money in gift cards, they were now telling their victims to use Zelle.

    To compound matters, the victims’ banks have largely been refusing to refund the victims’ money when lost in a Zelle scam. Then add to the fact that Zelle offers little to no protection to its users in general.

    More recently, we’ve come across a report from Florida where a man claims to have lost $9000 from his bank account through Zelle, and the man did not fall for a scam. The man claims that he was looking at his bank account and saw his money being transferred out of his account to someone he doesn’t even know.

    He called his bank, which was Chase Bank, and asked that they stop the Zelle transfers. He also requested to move money into a new account that was not attached to Zelle. According to reports, that new account was also hit for the sum of $4000 through Zelle. Chase Bank allegedly denied any refunds, stating that the transactions appeared to come from the man’s device.

    It’s unclear how the thieves were able to gain access to the man’s accounts. It almost sounds like a SIM Swapping attack, since the transactions looked like they were made by the victim. Or it could have been an old-fashioned phishing attack.

    However, the most disturbing part of this story is that if thieves can access a bank account through Zelle without the user noticing, a large portion of banking customers could be vulnerable. Zelle is attached to many of the most popular banking apps without many users even knowing.

    To make matters worse, there isn’t anything account holders can do proactively to prevent these losses through Zelle. If you lose money through Zelle either in a scam, or like the instance mentioned above, the only thing you can really do is file a police report and hope the bank deems you worthy enough to be given a refund.

     

  • Geebo 8:00 am on May 18, 2022 Permalink | Reply
    Tags: , , , , , , Zelle   

    Is Zelle siding with scammers? 

    Is Zelle siding with scammers?

    By Greg Collier

    As we’re sure you’re well aware of, Zelle is a money transfer app that’s co-owned by several large banks in America. Its primary purpose is to transfer money between friends and family directly from your bank account. The most popular example given about these apps is splitting the check at a restaurant. Rather than several different people pulling cash out of their pocket, they can instead just send their portion of the bill to one person who picks up the tab. However, since it involves sending money online, scammers are using every opportunity to use Zelle, so they can steal from their victims. The banks that own Zelle aren’t helping matters either, since they tend to tell scam victims that their money is lost forever, even if the bank is the one who noticed the scam.

    A woman in New Jersey recently fell for a rental scam. She was sending money to a phony landlord for a rental property the landlord didn’t own. At first, she was asked to send a $160 through Zelle for an application fee to someone with a Wells Fargo bank account. She was then asked to send $1000 through Zelle, to the same person as a deposit. The scammer then asked her to send $1000 as another deposit and an additional $1000 as first month’s rent. This time, the money was sent to two different Zelle users, the first one mentioned and a new one with a Chase bank account. Again, all done through Zelle.

    When sending the last $1000 through Zelle, the woman’s phone locked up, and she wasn’t sure if the payment went through. The fake landlord told her to call her bank to resolve the issue. When she called her bank, Bank of America, they notified her that this was a scam. The bank representative put in a request to have the payments stopped. The woman then did the proper thing and notified both the police and the FBI. Six weeks later, Bank of America denied the request, allegedly claiming that Chase and Wells Fargo did not want to give the money back.

    All three of the banks mentioned in this post are co-owners of Zelle. Since they all share a payment transfer system, you might think that there’s a way to get money back from scammers. Instead, the banks claim that since sending money through Zelle is like sending cash, users should be careful who they send money to. No refund was offered to the victim by any of the three banks.

    While it is true that apps like Zelle should only be used between family and friends, why are the banks so reluctant to help scam victims? The bad press they’ve been receiving over Zelle can’t be helping, so why not put in protections that help the users instead of the scammers? The more these scams get reported on, the less Zelle will end up being used. So, which one would be more costly to the banks, helping scam victims, or shuttering Zelle?

     

  • Geebo 8:00 am on May 11, 2022 Permalink | Reply
    Tags: , , Zelle   

    Zelle now used in puppy scams 

    Zelle now used in puppy scams

    By Greg Collier

    Online puppy scams are probably one of the more heartbreaking scams out there. Victims end up paying hundreds or thousands of dollars for a puppy that doesn’t even exist.

    Typically, scammers will set up a website that makes it appear as if they’re breeders of purebred puppies. These websites are filled with pictures of puppies that are stolen from various places on the internet. The puppies on these websites are usually advertised at well below market value prices. After the victim sends money to the scammers, thinking they’ve bought a puppy, the scammers will start asking for more money disguised as expenses. Sometimes the scammer will say they need the money for a special shipping crate for the puppy. Other times it will be for taxes or insurance. But in all cases, the victim never receives a puppy, and they’ve lost a substantial amount of money.

    This recently happened to a couple from San Jose, California. They found a website that specialized in Pomeranians. They thought they were buying the puppy for $600 from a breeder in Texas. After they made their first payment, they were then asked for an additional payment of $1400, so the puppy wouldn’t have to spend two weeks in quarantine. The couple paid that fee as well. The scammers came back for a third time asking for $1300. That’s when they realized they were being scammed.

    One of the alleged scammers has been arrested. What we found most interesting about this scam is that the scammer is accused of opening multiple Zelle accounts through multiple banks. This was said to be the way the scammer collected the money from their victims. As has been previously mentioned, since Zelle offers little protection to its users, it’s become the payment method of choice for scammers. Once scammers get their money from their victims on Zelle, they can block the victim, and close the account. This leaves victims with little to no recourse.

    As we like to remind our readers, Zelle is only supposed to be used between friends and family as an easy method of payment. It shouldn’t be used for major purchases like a puppy.

    And as far as puppy scams go, never buy a puppy sight unseen. Also, try to shop local from a licensed breeder. And as always, we recommend considering adopting a puppy from your local shelter instead. This can often be done with minimal or no cost. Some shelters even have waiting lists you can sign up for if you’re looking for a certain breed.

     

  • Geebo 8:00 am on May 2, 2022 Permalink | Reply
    Tags: , , , Zelle   

    Why is Zelle being used in a shut-off scam important? 

    Why is Zelle being used in a shut-off scam important?

    A few months ago, we published a blog post entitled ‘Will Zelle replace gift cards in online scams?‘ In that post, we wondered if the payment app Zelle would become the new currency of scams, replacing the old standard of gift cards. The reason we wondered this was not just because of the increased use of Zelle by scammers, but also because of the limited protection Zelle offers its users.

    Typically, when we post about a Zelle-related scam, it’s because a scammer used Zelle to empty a victim’s account while posing as their bank’s fraud department. You can read more about that scam here. However, we’re seeing Zelle being used more and more in other scams, where traditionally the scammers would demand payment in gift cards.

    For example, the shut-off scam is one that’s becoming increasingly popular among scammers. This is where a scammer will pose as a victim’s power company and threaten the victim over the phone with termination of service unless they make an immediate payment. Previously, these scammers would make the victim’s pay in gift cards, then Bitcoin ATMs became a popular avenue.

    Recently, a mother from Ohio fell victim to the shut-off scam. Instead of the scammer asking for payment in gift cards, they asked the victim to make a payment through Zelle. But the scammers didn’t get her to make just one payment. They got her to make four payments during one phone call.

    At first, they told her the Zelle payment didn’t go through, it did. Then they told her that Zelle only accepts whole dollar amounts and got her to make a second payment. She was then told to use a code when making the payment. Again, they told her the payment didn’t go through when it had. Lastly, they informed her that the code must have been entered wrong and instructed her to enter the code in all caps, marking the fourth payment. By this time, her account was drained.

    In previous instances like this, many of the banks that offer Zelle, throw up their hands and say that since the victim authorized the payment, it’s out of their hands. The consortium of banks who own Zelle could easily offer better protections for Zelle users, but choose not to.

    Much like other payment apps such as Cash App and Venmo, Zelle is only supposed to be used between friends and family. Unless you know someone personally, you shouldn’t pay them through Zelle. No legitimate company will ever ask you to pay bills through Zelle. Also, please keep in mind that no power company is going to threaten you over the phone with a termination of service. Instead, you would receive a warning in the mail before the service is turned off.

     

  • Geebo 8:00 am on April 28, 2022 Permalink | Reply
    Tags: , , , Zelle   

    Is Zelle deflecting blame for role in scams? 

    Is Zelle deflecting blame for role in scams?

    By Greg Collier

    The Zelle scam has been grabbing headlines since at least last October. In that time, the seven banks that own Zelle have done little to prevent scammers from using their platform to steal from their customers. It seems the only way victims can ever get their money back is by contacting their local media. This should not be the way for customers to resolve issues over an app that is obviously plagued with security issues. Recently, a representative from Zelle gave a comment to the media that seems to sum up their ongoing stance on the scam.

    But before we get into the nitty-gritty, Zelle is a payment app that is owned by seven of some of the biggest banks in the country. Zelle is supposed to only be used between friends for things like settling a restaurant bill. Instead, scammers have used it as a virtual open door into the customer’s bank account, where the scammer can just walk in and take what they want.

    Typically, the scam works like this. You get a text message that appears to come from your bank. The text message asks if you’ve recently made a large purchase or payment. You’re then asked to reply either yes or no to the text message. When you reply to the text message, your reply will be followed up with a phone call from scammers posing as your bank’s fraud department. The scammers will walk you through a process on the Zelle app that the scammers say will protect your account from any fraudulent activity. What’s really going on is the scammers are instructing you on how to put your money in the scammer’s account.

    As we previously mentioned, the only way victims have been able to get any kind of restitution is by contacting their local media. Once the victim is featured in a news story, it’s usually just a matter of time before the bank returns their money.

    This recently happened in the Denver-area. A victim there lost $3,000 to the scam, but had her money returned by her bank once she appeared on the local news. It’s in this story where Zelle gives a comment that basically sums up their largely inactive stance on the matter.

    In a statement to Contact Denver7, the operator of Zelle wrote, “Zelle does not hold the funds. We provide messaging between financial institutions.”

    I think it goes without saying that this isn’t the correct attitude to take.

    Zelle has claimed that they have published tips on the app to help avoid scams, but that doesn’t appear to be enough since the scam keeps finding victims. It also doesn’t help that Zelle offers little in the way of protections if it’s used in a fraudulent manner. Since Zelle is owned by seven different banks, it gives the illusion of protection, whether that’s warranted or not.

    If Zelle and its owners want to encourage users to use their app, staying silent while their customers lose money isn’t the way to go about it.

    If you receive a phone call from someone claiming to be from your bank, politely end the call and call your bank’s customer service department back at the correct customer service number. The number can usually be found on the back of your debit card or on the bank’s website.

     

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