Cartel Phone Scam Targets Families

By Greg Collier
Police in Rio Rancho have issued a warning after reports of frightening phone calls from individuals pretending to be members of a criminal cartel. The callers claimed to have abducted children and demanded payment for their safe return. Parents who received these calls described hearing screams in the background, leading them to believe their children were in danger. Investigators later confirmed that all of the children thought to have been taken were safe and accounted for.
This type of fraud is also sometimes known as the virtual kidnapping scam. In these cases, scammers create the illusion of a kidnapping by using background noise such as screaming, combined with pressure tactics that demand immediate payment. They rely on fear to convince their targets to send money before realizing that no abduction has actually occurred. Scammers also frequently disguise their phone numbers to make them appear local or even spoof numbers belonging to schools or government agencies. This tactic makes the call more believable and increases the chance that victims will panic and respond.
While Rio Rancho police are warning their community, virtual kidnapping scams have been reported across the United States for years. Criminals have targeted travelers, college students, and bilingual families, often tailoring their approach to maximize fear and urgency. The trend shows that these calls are not confined to one location and can affect almost anyone.
Authorities are reminding the public that these calls are designed to manipulate and terrorize victims into acting quickly without verifying the claims. Families are urged to remain calm, attempt to contact their loved ones directly, and notify law enforcement if they receive such a call. Experts also recommend that families establish code words or prearranged signals that can help confirm safety in an emergency. They further advise avoiding wire transfers, prepaid cards, or cryptocurrency transactions in response to demands, since these payment methods are difficult to trace and are frequently used in fraud schemes.
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