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  • Geebo 10:59 am on January 9, 2017 Permalink | Reply
    Tags: , , Loss prevention, shrinkage,   

    Amazon’s store without people will have people 

    Amazon's store without people will have people

    Previously, Amazon.com announced that they were going to have brick and mortar stores that would have no cashiers called Amazon Go. While their technological wonderstore seemed impressive, we asked at this blog what would be preventing people from just walking out with whatever they wanted? It turns out that the store of the future will be using a tool of the past, people.

    Tech blog Recode recently reported that Amazon will have people assisting the machine that is Amazon Go. While they didn’t come right out and say that the people working there will be used as security guards that has to be part of the plan even tough that Amazon claims that humans are there just to assist the Amazon Go algorithm.

    Even the most heavily monitored brick and mortar stores with the highest security technology still fall victim to theft to the tune of millions of dollars a year. That’s with both electronic surveillance and human loss prevention specialists. While Amazon Go may seem like a technological utopian store, it feels like it puts way too much faith in humanity.

     
  • Geebo 10:56 am on December 6, 2016 Permalink | Reply
    Tags: , , , , shrinkage,   

    Amazon to unveil store without cashiers 

    Amazon to unveil store without cashiers

    Recently, online retail monolith Amazon announced that they were opening a new brick and mortar store that would have no cashiers or check out lines. The store, called Amazon Go, touts itself as a high-tech store that uses several different technologies in order to determine what you’ve purchased and how to charge your Amazon account for it.

    Amazon’s announcement made quite a splash in the recent news cycle, but with all the articles that have been written about it there’s one problem that has yet to be addressed, theft, or as they call it in the retail space, shrinkage. When someone develops a new and innovative system of commerce at anytime there are always going to be people looking to beat the system. Amazon Go sounds like it relies heavily on the honor system but as the saying goes there is no honor among thieves.

    With this new proposed concept by Amazon, cashiers may be seen as the proverbial buggy whip manufacturers, however they do serve a purpose beyond just checking and bagging our groceries. Just by their presence they act as a line of defense to discourage many people from just walking out of the store with a cart full of groceries that they didn’t pay for.

    Maybe Amazon has already addressed this issue internally, but by not discussing it publicly it seems that they are almost daring a battalion of five-finger discount practitioners to make Amazon Go a target.

     
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