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  • Greg Collier 8:17 am on May 4, 2016 Permalink | Reply
    Tags: , , , Scams   

    Don’t fall for fake customer support numbers 

    Don't fall for fake customer support numbers

    Having problems with your Facebook account? How about your GMail or Office 365? Surely giant corporations like Facebook, Google and Microsoft have customer service numbers that you can call. Actually, they don’t. Gone are the days when you could call just about any company up on the phone to try to get them to resolve your problem, especially tech companies. Behemoths like Facebook and Google have become such large global corporations offering free services that it is financially unfeasible for them to offer phone assistance. That hasn’t stopped some from trying to take advantage of that situation.

    If you were to go to your search engine of choice looking for these numbers you would definitely find some. However in many instances they are not legitimate numbers. Instead they are scam artists posing as these companies in order to take something valuable from you. They could be trying to access your GMail or Facebook accounts in order to steal personal information or they could be falsely charging you money to ‘fix’ whatever issue it is that you have.

    For the record, Geebo is very approachable and you can even Tweet at our CEO.

     
  • Greg Collier 7:26 am on May 3, 2016 Permalink | Reply
    Tags: , Scams   

    How to spot a scammer by their email address 

    How to spot a scammer by their email

    While no tip is guaranteed to be 100% accurate all the time here is a tip on how to spot a scammer by their email address.

    While scammers can use free email services like GMail or Yahoo a recent trend by overseas scammers is to use ‘off brand’ email addresses. A number of the addresses seem to have some kind of connection with the United Kingdom (UK) including proclaiming to be fans of a number of football teams (soccer) from the English Premier League. Another set of email addresses have various names of occupations or that they belong to some kind of car club.

    This is not to say that scammers won’t use free email services commonly used in the US. A good tip in that instance is to be wary addresses that seem to be a random string of characters rather than something that reflects a name. Also be wary of email addresses that have suffixes that indicate they’re from overseas such as .uk or .in for example.

    Again, no tip is guaranteed to be effective at all times but with a little bit of knowledge your online buying and selling experience can be a better one.

     
  • Greg Collier 9:51 am on April 27, 2016 Permalink | Reply
    Tags: , , , Scams   

    New online scam uses iTunes gift cards 

    itunescard

    Police in Upstate New York are telling people to be aware of a new scam taking place on some online classifieds sites. According to authorities scam artists posing as online sellers of a vehicle are asking people to pay with iTunes gift cards. The ‘sellers’ instruct the buyers to call a toll-free number where they are then told to read off the serial numbers from the backs of the cards. The buyer is then out of their money and no vehicle is ever delivered.

    While this scam may only be localized to Upstate New York presently, it could certainly occur in any municipality. Scams like this also tend to ‘go on the road’ so to speak. When a scam is discovered by police in one area it could then easily move on to another. That is unfortunately the way in the digital world of today. The scam artists don’t even have to be in this country.  In too many cases people who have been swindled are often times left with no recourse. In the majority of instances in online commerce it’s often best to deal locally and with cash.

     
  • Greg Collier 2:43 pm on March 8, 2016 Permalink | Reply
    Tags: , Cornell University, , , Scams, University of Maryland   

    Why Does Craigslist Make It Easy for Scammers to Find Victims? 

    Scams have long been – and probably always be – a part of our lives. From the smooth-talking snake oil salesmen of yesteryear to the Bernie Madoff schemes of a new generation, this criminal element has long preyed on the naive, the trusting types who buy into bargains that sound too good to be true because they are.

    Over the years, scammers have had to be quick on their feet, ready to run from a spurned customer looking for revenge or to skip town ahead of a sheriff with an arrest warrant. Today, the anonymity of the Internet allows scammers to not only avoid personal contact but also cast a wider net to a greater pool of victims under the guise of many different personas.

    It’s no surprise that thousands of those ads appear on craigslist. And it should also come as no surprise that craigslist does a poor job of identifying and removing those ads in a timely manner, leaving the door open for even more victims hours after ads are flagged.

    That’s according to a study jointly conducted at University of Maryland, New York University and Cornell University that closely examined the rental listings in 20 cities over a 141-day period to identify scams. In all, the researchers put together a series of formulas that was able to detect and identify about 29,000 scam listings, many of which followed patterns that made identifying them that much easier.

    That’s both good news and bad news. It’s good news because the researchers were able, in a short period of time, to produce a solution that could rid craigslist of many of these ads, saving some of its visitors from being exposed to them. The bad news is that a study of craigslist’s filtering and flagging systems for removing the ads was determined to be ineffective, with less than half of the ads identified by the research team actually being removed by craigslist during the test period.

    In a 18-page report, the research team explains that, while craigslist filtering system for taking down scam ads is largely inefficient, there are other ways that the site could take down and deter the scammers, including government fines for deceptive advertising or working with the credit card companies to stop them from collecting funds. Without the ability to collect money from unsuspecting victims, the scam itself is no longer worth the effort.

    But counting on craigslist to do the right thing, or to invest any real time or energy into making the site safer, is probably a long shot.

    At Geebo, we do our best to be proactive against scams, largely by partnering with many other sites so that we only post legitimate ads from known sources, whether home listings or cars for sale. Likewise, I have devoted a page on geebo.com to tips on how to avoid being a victim of a scam.

    At the end of the day, there will always be scammers and there will always be the types who fall for the scams, possibly because they’re naive or simply too trusting. One of the most important tips I provide my visitors is to follow their gut instincts – even if it means passing up a great deal or the perfect home. Your instinct will tell you that wiring thousands of dollars to a landlord who’s currently out of the country is probably a bad idea. Likewise, jumping through hoops to get an inside peek at an apartment should be a red flag.

    Neither I, nor craigslist, can offer a 100 percent guarantee that an ad isn’t a scam. Those types of criminals are creative and are always finding ways to get one over. But we can do our parts to make it harder for scammers to infiltrate our sites.

    Now that a team of university researchers have identified how to do that, we’ll see if craigslist takes action to make its site safer.

     
  • Greg Collier 10:21 am on March 23, 2015 Permalink | Reply
    Tags: Awareness, , , Scams   

    Don’t be a Craigslist Killing: Raising Awareness for Safer Face-to-Face Transactions 

    Craigslist KillingsConducting business with a stranger always brings a certain amount of risk – both for buyer and seller. But, in this digital age of classified advertising, where individuals are conducting one-on-one transactions for used cars, sports tickets, furniture or even intimate relationships, the risk of harm grows exponentially.

    Consider the recently-published “Craigslist killings,” a list of 84 people whose lives were cut short over the last 8 years through encounters with people they met via the online classifieds site. Some were involved in encounters that were already risky enough, notably drug transactions and prostitution. But others were innocent victims, using the site to conduct transactions that have been part of the classifieds culture for generations – to buy or sell a car, inquire about a job, find a place to live or just sell personal items.

    The point of the list was not to bash Craigslist itself, though critics often call on the site to take more proactive steps to educate their visitors about safer ways to conduct their transactions. Instead, the list’s authors – a group that’s promoting an initiative called “SafeTrade” – is calling on law enforcement agencies to open their facilities as trading stations where people can meet to conduct their transactions.

    The idea is that anyone looking to take advantage of a would-be buyer or seller or is otherwise looking to do harm to another person likely won’t want to meet in the parking lot of a neighborhood police station. Already, the group has successfully lobbied more than 50 police agencies across the country to open their facilities and/or offer some sort of assistance to help make these transactions safer.

    Simply said, I applaud these efforts – not because the police agencies have become involved and not because this group is highlighting the violence that has taken place as a result of craigslist encounters. Instead, I applaud any effort to raise awareness around the steps that people should take to keep themselves safe.

    That’s one of the reasons I include a prominent link to a “Scams and Shams” page on Geebo. My list of tips on how people can protect themselves when engaging in transactions that originated on the Internet is helpful – but it’s also meant to raise awareness, so that people understand that they should always be aware of people who may be looking to take advantage of them or otherwise cause them harm.

    Obviously, there are some situations where risks will be higher. Those who are meeting about a home rental, for example, have no choice than to meet at that home. But people can minimize their risks by bringing someone with them when they meet the other party, by meeting during daytime hours when others are more likely to be around, by letting others know where they’ll be and providing the information they have about the other person they’ll be meeting.

    There are great bargains to be found on the Internet and it’s safe to say that most people are just looking to make an honest and simple transaction. But there’s also a criminal element out there looking to harm someone else – and being proactive can help keep your name off a list of victims.

    Awareness is key and everyone can do his or her part – even something as simple as sharing this blog post with your social media friends or bringing the SafeTrade Station idea to your own local police department

    If any of this saves one life, it was worth the effort.

     
    • Deanna Lewis 5:05 pm on March 24, 2015 Permalink

      Greg, I live in Maine and the Augusta PD just set up an exchange area in their Libby! Great column!

    • Greg 5:11 pm on March 24, 2015 Permalink

      Fantastic!

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