Greg's Corner

Tagged: lyft Toggle Comment Threads | Keyboard Shortcuts

• 

  Geebo 8:00 am on October 9, 2023 Permalink | Reply
  Tags: gig economy ( 5 ), lyft, rideshare ( 5 ), rideshare scam ( 5 ), Scams ( 1,354 ), Uber ( 24 ), verification code ( 6 )   

  Rideshare drivers are being scammed out of their earnings again 

  

  By Greg Collier

  A new report has just come out that states rideshare drivers for services like Lyft and Uber are being targeted in scams, again. Anything connected to the internet is vulnerable to one scam or another, and that seems to be affecting rideshare drivers as well. Except this time, as the cliché goes, the calls seem to be coming from inside the house.

  The drivers are being locked out of their Uber or Lyft accounts by scammers. The scammers pose as Uber or Lyft themselves. The drivers typically receive a call from the scammers posing as whichever service they drive for. The scammers will tell the drivers there is something wrong with their account, or their account has been suspended after a customer complaint.

  After a moment, the scammers will tell the drivers that they need to verify the driver’s identification. A code will be sent to the driver through text message, and they’ll be asked to repeat that code to the caller. This code is actually the code to reset the driver’s password to their account. Once the scammer gets a hold of that code, they can change the password on the account, locking the driver out.

  From there, the scammers change where the driver’s payment is supposed to go to the scammers bank account. Then the driver’s account is drained of all the driver’s current earnings. This scam can cost a driver hundreds of dollars.

  The new report about this scam sheds some more light on it since the last time we posted about this. One driver from Portland who fell victim to this scam said the caller talked like they worked in the industry. He said they knew all the company jargon and completely fooled him into handing over his account.

  Lyft has told the media they will never call a driver asking for personal information unless the driver reaches out first.

  Again, you may not be a rideshare driver, but you could hold any another position in the gig economy, which is also vulnerable to this scam.

  If you happen to receive such a phone call, politely inform the caller that you will return their call and take the initiative to verify the situation directly through the platform. Nearly all gig economy applications should offer a feedback or contact option within the app or website, allowing you to reach out to the company for clarification.

   

  Leave a ReplyCancel reply
• 

  Geebo 8:00 am on August 4, 2023 Permalink | Reply
  Tags: authorization code ( 7 ), impersonation scam ( 144 ), lyft, rideshare scam ( 5 ), Scams ( 1,354 )   

  Rideshare driver gets scammed out of account 

  

  By Greg Collier

  Rideshare services like Lyft and Uber have been used in countless scams before. For example, many grandparent scammers use them as a sort of courier service to pick up the money from their victims. We’ve even seen some rideshare drivers using shady tactics to get more money out of their passengers, even though we understand that is not representative of all drivers. However, the drivers themselves are also vulnerable to scams, and we’re not talking about passengers trying to cheap out on a fare.

  A Lyft driver in Denver, Colorado, was on duty when she received a text message that appeared to come from Lyft. The text listed a phone number the sender wanted the driver to call. When the driver called the number, she was greeted by someone claiming to be a Lyft representative.

  The supposed representative told the driver a passenger had accused her of smelling like alcohol while working, and they were going to disable her app while they verified her account information. The caller took the driver’s phone number, date of birth, and driver’s license number for verification purposes.

  When the caller told the driver, they cleared her of the accusation, they sent her an authorization code that was supposed to get the driver back on the Lyft app. What the authorization code was really for was so the scammers could put their debit card on the driver’s Lyft account. This allowed them to cash out the driver’s account, which cost the driver close to $500.

  Now, you might be asking, how does this affect you, since you’re probably not a rideshare driver. Well, this could happen to anyone who works what is called a ‘gig economy’ job. You could receive a phone call claiming to be from the host platform saying there is something wrong with your account that could delay your payment. If you receive a phone call like that, tell them you’ll call them back, and check directly with the platform, itself. Most if not all gig economy apps should have a feedback link where you can contact the company.

   
• 

  Geebo 9:01 am on February 28, 2023 Permalink | Reply
  Tags: grandparent scam ( 69 ), lyft, rideshare ( 5 ), Scams ( 1,354 ), Uber ( 24 )   

  Rideshare drivers used in multi-state scams 

  

  By Greg Collier

  It wasn’t too long ago when we wondered if scammers were putting rideshare drivers in danger. That’s because scammers are using rideshare drivers as unwitting couriers or chauffeurs. In most instances, the scammers will use rideshares like Uber and Lyft to collect packages of cash from their victims. In other instances, scammers have sent rideshares to their victims’ homes, so the victim can be taken to the bank to get more money for the scammers. This has led to confusion on the part of police, where they don’t know whether the rideshare driver is involved in the scam or not. While no driver that we know of has been injured by police, it can only take one wrong move for the situation to escalate in violence.

  More recently, we’ve learned that not only are the scammers using rideshare drivers as couriers, but the drivers are being asked to drive across state lines to deliver stolen cash. In Western, Pennsylvania, an elderly woman lost $25,000 in a grandparent scam. Believing her grandson was in legal trouble, she gave a package with the money inside to a rideshare driver that the scammers had called for her.

  As can be usual with scammers, once they took money from the victim once, they tried to get more. When the new driver showed up to collect the package, he told the grandmother that his destination was somewhere in New Jersey. If you’re not familiar with the geography of the Northeast, that’s roughly a 12-hour round trip, depending on where in New Jersey the driver was headed. Let’s say that the driver was going from Pittsburgh to Atlantic City. Not only is that a 12-hour or more round trip depending on traffic, but it’s also a $1000 trip. The scammers can afford it since they’re getting thousands of dollars from their victims.

  In case you were wondering, like we were, rideshare drivers get around 25% of the fare. So, a trip from Pittsburgh to Atlantic City would be a thousand dollars, but the driver would have to drive for 12 hours. That comes out to $250 for the driver, which is around $21/hr. This does not take gas and tolls that the driver would need to pay out of their own pocket. We’d love to hear from rideshare drivers if this would be a fare they would be interested in taking. Is it worth the money?

  Thankfully, the second driver was stopped by police after the grandmother realized she had been scammed. State Troopers escorted the driver to New Jersey, where they arrested two men alleged to be behind the scam.

  While both Lyft and Uber both have parcel delivery services, we would suggest that both companies need to educate their drivers on how to be on the lookout for scams and illegal activity. Maybe have their drivers go through a checklist with the sender about various scams, such as the grandparent scam. Such a small step could go a long way in helping prevent scam victims from losing their money.

   
• 

  Geebo 9:00 am on February 17, 2023 Permalink | Reply
  Tags: grandparent scam ( 69 ), lyft, rideshare ( 5 ), Scams ( 1,354 ), Uber ( 24 )   

  Are scammers putting rideshare drivers in danger? 

  

  By Greg Collier

  More and more scammers are using rideshare services like Uber and Lyft to be unwitting participants in their scams. This is largely seen with the grandparent scam, where the scammers use the rideshare services as couriers when collecting the money from their victims. To be clear, the rideshare drivers are almost always never aware that they’re being used in such a scam. However, a recent scam where a rideshare was involved made us realize what kind of danger scammers are putting the drivers in.

  The grandparent scam is a common scam that targets older individuals by preying on their emotions. Scammers will call and pretend to be a grandchild or another family member who is in trouble and needs money urgently. They may claim to be in jail, stuck in a foreign country, or in some other kind of distress. The scammer will ask the grandparent to send money via wire transfer, gift cards, or other untraceable methods, and will often urge the grandparent not to tell anyone else in the family.

  A grandmother from the Boston area almost fell victim to the scam but was still placed in a dangerous situation. While at the bank withdrawing $9000 to send to the scammers, a bank teller became suspicious, and was able to prevent the grandmother from losing any money. However, the grandmother was driven to the bank by a white van and the van didn’t stick around as the grandmother was in the bank.

  Initially, police believed the driver of the van had some kind of involvement in the scam. The driver was described as an older man. It was later determined by police that the man worked for a rideshare service, but was hired by the scammers. While no report we read said how police approached the man, if the driver was stopped on the street and made one inadvertent false move, this story could have had a much more tragic ending. Then the scammers would have been responsible for a much more heinous crime while potentially avoiding prosecution.

  We don’t know if rideshare drivers are educated to be on the lookout for potential scam victims, but they should be. Whether picking up a passenger or delivering a suspicious parcel, maybe drivers should start asking questions. We would think that a grandmother getting a ride to their bank might be a red flag.

  Rideshare drivers used in multi-state scams | Greg's Corner is discussing. Toggle Comments

   
• 

  Geebo 8:00 am on July 22, 2022 Permalink | Reply
  Tags: Amazon ( 108 ), customer service ( 50 ), gift cards ( 100 ), grandparent scam ( 69 ), lyft, money transfer ( 7 ), police scam ( 37 ), ride sharing ( 6 ), Scams ( 1,354 ), social security ( 29 ), t-shirt scam, used car ( 33 )   

  Scam Round Up: New Social Security scam and more 

  

  By Greg Collier

  This week in the Scam Round Up, we’re bringing you a story with a happy ending, for once, and a whole bunch of scams.

  ***

  Our happy ending story is one that starts out with a Philadelphia-area man who fell for the grandparent scam. He was led to believe his son was in jail on a DUI and needed $25,000 for bail. The scammers enlisted the service of a Lyft driver who was supposed to take the $25,000 to the scammers. The driver felt like something was up and tried to confirm the identity of the so-called attorney who was supposed to get the money. When the attorney wouldn’t provide identification to the Lyft driver, the driver took the money to police, who were able to return the money to the victim.

  Please keep in mind, if someone says they’re sending a rideshare or courier to your home to pick up money for some kind of emergency, the odds are pretty good they’re trying to scam you. If a relative or loved one claims to be in jail, attempt to contact them first before sending any money. More than likely, you’ll find out they’re ok.

  ***

  Just because Amazon’s Prime Day is over, that doesn’t mean Amazon scams will stop. A sheriff’s office just outside of Richmond, Virginia, is warning residents about an Amazon phone scam taking place there. In this scam, the victims receive a call from someone claiming to be with Amazon. The caller will say there are suspicious charges on the victim’s account. They’ll then say they’re connecting you with police. Except, everyone on the call is a scammer trying to get your financial information.

  Amazon rarely calls their customers, even if there are fraudulent charges. If you receive a phone call like this, hang up, then check your Amazon account to make sure there are no fraudulent charges on the account.

  ***

  An old used car scam is making a reappearance, or maybe it never went away. The Better Business Bureau is warning consumers about used cars for sale that the seller claims is being stored out of state. The scammers will claim that you need to pay a transport company with either gift cards or a money transfer. Often, the scammers will claim that eBay is shipping the vehicle. While eBay does have a used car marketplace, they do not do any shipping of vehicles. And as usual, gift cards should only be used as gifts, and money transfers should never be sent to people you don’t know personally.

  ***

  One scam that has been popping up all over the country is the police T-shirt scam. From coast to coast, residents have been receiving text messages that claim to be selling T-shirts for their local police department. The text message contains a link that is supposed to be a shop for the T-shirts, but is actually a fake website designed to take your financial information. If you receive one of these texts, block the number and delete the text.

  ***

  Lastly, there seems to be a new Social Security scam going around the country. According to reports, there’s an ad circulating on social media that claims Social Security will provide a spending card for adults over the age of 51. This is not true, as Social Security offers no such service. More than likely, if someone tries to apply for one of these fictitious cards, the scammers will either ask for financial information, or they’ll ask for a payment first before the card can be issued.

  If you see an ad that promises you amazing Social Security or Medicare benefits, be very skeptical of them. Too often, these services are either misleading or downright fraudulent.

  If you have any questions about these advertised services, it is recommended you contact the Social Security Administration first at 1 (800) 772-1213.

   
• 

  Geebo 8:00 am on June 3, 2022 Permalink | Reply
  Tags: Airbnb ( 13 ), front desk scam ( 3 ), hotel scam ( 6 ), lyft, rental scam ( 87 ), rideshare scam ( 5 ), Scams ( 1,354 ), Uber ( 24 ), vacation ( 9 ), VRBO ( 2 )   

  It’s time for vacation scam season again 

  

  By Greg Collier

  Memorial Day weekend often indicates the unofficial start of the Summer season. With that, many couples and families will be planning their Summer getaways. But the one thing we may not get away from are vacation scams. While some vacation scams may be minor, there are others that could have devastating effects that could end your vacation before it even begins.

  One of the more common and expensive scams is the Summer rental scam. Many properties listed online for Summer rental are often either misrepresented or non-existent. Just like in a regular rental scam, a scammer may have copied a listing from a legitimate realtor and posted it on places like Craigslist and Facebook Marketplace as if they own the property. At least in a local rental scam, a potential renter can swing by the property to look for any inconsistencies. It’s almost impossible to do that with a vacation rental, since the property is usually a large distance away. Even with vacation rentals, you should do a web search of the address to make sure the property is actually being rented and who is actually renting it.

  If you’re planning in using a short-term rental service like Airbnb or VRBO, there have been issues in the past where hosts have grossly misrepresented their properties in order to get as many renters as possible. This has included properties in states of disrepair, rooms that looked more like jail cells than a living space, and switching properties on renters altogether.

  Another common scam is the front desk scam. This is where scammers will call your hotel room in the middle of the night, posing as the front desk. The scammers will claim that there is a problem with your payment information and will ask you to verify the information. You should never give this information out over the phone. If there is an actual issue with the front desk, walk down to their office to verify any problems.

  A new scam we’re hearing about is phony rideshare drivers. They’ll claim they work for Uber or Lyft and just had a fare cancel on them. More than likely, they’ll claim there is an outage preventing them from using the service’s app for payment.

  Lastly, when at all possible, book your vacation and plan your expenses by using a credit card. Credit cards offer more protection than debit cards if you happen to fall victim to a scam. While once cash is lost, it’s lost forever.

   
• 

  Geebo 8:00 am on April 13, 2022 Permalink | Reply
  Tags: Houston ( 9 ), lyft, ride sharing ( 6 ), Scams ( 1,354 ), vomit fraud ( 2 ), vomit scam   

  Lyft driver accused of sick scam 

  

  By Greg Collier

  Ride-sharing services like Uber and Lyft were created so passengers could avoid some of the problems that came with taxi services. For example, one of the classic taxi scams was when a cab driver would get a fare who was from out of town. Instead of taking the direct route to get to the fare’s destination, a shady cab driver would take the long way in order to increase the fare. But as time and technology progress, new scams are born out of a new generation of scammers.

  A couple from Houston, Texas, were allegedly taken for $150 by a Lyft driver. The couple got a Lyft so they could attend a concert. It was a fairly short ride, with the charge only being $7. The next morning, the couple discovered $150 had been charged to their Lyft account. The couple had their Lyft account connected to their bank account, and this caused their bank account to be overdrawn.

  According to Lyft, the $150 was for a cleanup and damage fee. The driver is said to have claimed that one of the couple became physically ill in the Lyft car. The couple disputed the charge, stating that the picture the driver submitted as evidence was not even of the driver’s car. Lyft reportedly sided with the driver, stating they evaluated the case and were not issuing a refund. It wasn’t until the couple sent Lyft pictures of them right after they had exited the Lyft, showing that neither of them were sick or incapacitated. While Lyft eventually issued a refund, they did not reimburse the couple for the overdraft fees that had with their bank.

  Lyft’s main competitor Uber also had this problem with some of their drivers. This caused Uber to instigate a more thorough process for driver’s claiming damages, including submitting cleaning receipts before they get reimbursed.

  Now, we’re not saying that all Lyft drivers are scammers. More often than not, it’s the drivers themselves who are fending off scammers in one form or another. That’s not to say that this can’t happen to you the next time you get into a Lyft. To avoid this scam, it’s recommended that you take a photo of the inside of the car as you’re leaving. Lyft riders should also link their accounts to a credit card whenever possible, as credit cards provide more protection when charges are disputed.

   
• 

  Geebo 8:00 am on April 26, 2019 Permalink | Reply
  Tags: gig economy ( 5 ), lyft, ride sharing ( 6 ), strike ( 2 ), Uber ( 24 )   

  Can Uber and Lyft survive strike? 

  

  It appears that the gig economy is about to face a major milestone in its relatively short history. While some cities and taxi unions have opposed the invasion of ridesharing services like Uber and Lyft, now it’s the ridesharing drivers themselves that are fighting back against the companies. On May 8th, Uber is set to issue its IPO. Some estimates put Uber’s valuation at between $80 billion and $90 billion. Meanwhile, many of their drivers earn less than minimum wage and plan to do something about it.

  On the same day that Uber goes public many Lyft and Uber drivers plan to go on strike for 24 hours in eight cities. Those cities are Boston, San Francisco, Chicago, Los Angeles, San Diego, Minneapolis, Philadelphia, and Washington DC. These are all major cities that depend a lot on not only public transportation but also ridesharing services. Even just for one day, the strike has the potential to put a very inconvenient dent in a lot of people’s commute. This could get a lot of support for Uber and Lyft drivers.

  [youtube https://www.youtube.com/watch?v=-wA87SgZGOc%5D

  The drivers are demanding…

  • higher wages
  • clearer policies on wages, tips, how fares are shared and disciplinary action
  • employee benefits such as health care, disability payments and holiday pay
  • recognition and representation for drivers in Uber’s management structure

  It will be interesting to see how Uber and Lyft react not only to the announcement of the strike but the strike itself. One of the problems with the current economy is that employees in most industries have fewer protections than there have been in the past. This makes the gig economy attractive to many looking to supplement their current income. That means that there are scores of people looking to replace the striking Uber and Lyft drivers if those companies decide to retaliate. While it would be a major PR disaster for those companies, they’ve become such a convenience that it may blow over.

   
• 

  Geebo 8:00 am on April 15, 2019 Permalink | Reply
  Tags: cars ( 12 ), child safety ( 8 ), craigslist ( 129 ), Human trafficking ( 97 ), lyft, Robert Kraft ( 3 ), Safety ( 45 ), Uber ( 24 )   

  Craigslist to start charging $5 for cars, Kids in Ubers and Lyfts, and no trafficking in Robert Kraft case 

  

  What a $5 car may look like

  As of today, craigslist will start charging $5 for car listings. So as of tax day if you’re selling your car on craigslist it will cost you a fiver. While craigslist has not publicly stated the reason for the change, many speculate that the move will cut down on scam listings. It will be interesting to see if craigslist users will balk at the new fee and if scammers will be willing to pay the fee. Not to mention that it’s almost ironic that craigslist is now starting to act like so many newspaper classifieds that they helped close down.

  ***

  KATU in Portland, Oregon is reporting on a new safety concern when it comes to using ridesharing services like Lyft and Uber. Their investigation found that many minors are using the ridesharing services even though their terms of service require a passenger to be at least 18. Some drivers will refuse the fare if they know the passenger is under 18, however, there are many drivers who either don’t know the rules or don’t care. According to KATU, some parents are even ok with their older kids using an Uber or Lyft. If you’re a parent, would you be ok with letting your kid use an Uber or Lyft alone?

  ***

  Lastly for today, it was recently reported that the investigation that allegedly caught New England Patriots owner Robert Kraft using a massage parlor did not find any evidence of human trafficking. Critics have dismissed this investigation as a witch hunt of sorts and that police were just looking to arrest workers and johns. However, in many cases, those being trafficked are unwilling to testify against their traffickers due to fears of reprisal or threats of violence against their families. To refer to human trafficking as an overblown problem is to dismiss the safety and welfare of all those being trafficked against their will who are treated as slaves.

   
• 

  Geebo 8:00 am on April 5, 2019 Permalink | Reply
  Tags: lyft, Safety ( 45 ), Samantha Josephson, Uber ( 24 )   

  Ridesharing safety at the forefront after murder of college student 

  

  The safety of ridesharing users, especially women, has been a topic of concern lately after a University of South Carolina student was murdered by a man allegedly posing as her Uber driver. Last weekend 21-year-old Samantha Josephson got into a car that she thought was her Uber. Instead, the man who picked her up had no affiliation with Uber and is accused of stabbing her to death and leaving her body in a wooded area. While the tragedy that befell Ms. Josephson may be the most high-profile incident of assailants posing as Uber drivers it is unfortunately far from the first.

  [youtube https://www.youtube.com/watch?v=KmpkMXcSOJ4%5D

  The New York Times has collected a number of incidents that happened to female passengers who thought they were getting into Ubers or Lyfts before being assaulted by the driver. In some instances, their attackers had the sticker in their car windows in order to make it appear as if the attacker was a legitimate driver. These phony rideshare drivers tend to lurk around places where most rideshare services are requested such as bars and hotels. At one point in 2017, Uber even had to issue a statement warning customers about people posing as their drivers.

  If you’ve never used one of these services before you download the app of whichever service you want to use. The service requires you to upload a picture of yourself so the driver can recognize you and also for their safety. Conversely, the passenger will receive a profile of their driver that includes their name, what make and model of car they’re driving, their picture, and their license plate number. When your service arrives, make sure the driver tells you who they’re supposed to pick up and if they don’t know your name that’s a red flag not to get into the car. It’s also recommended that you message someone trusted that you’re about to get into an Uber or Lyft. Above all else, if you ever feel unsafe for any reason ask your driver to stop and if they won’t don’t hesitate to call 911.