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  Geebo 8:00 am on April 19, 2023 Permalink | Reply
  Tags: funeral ( 18 ), funeral expenses ( 10 ), impersonation scam, Scams ( 1,501 ), spoofed calls ( 9 )   

  Funeral home impersonation scam victimizes widow 

  

  By Greg Collier

  We’ve posted some absolutely heart-wrenching scams lately. One that stands out is the scam where con artists tried to collect imaginary tax debts from the families of the recently deceased. The one we’re about to discuss is much worse. This scam tries to take advantage of the grieving before a proper funeral has even occurred.

  A woman from the San Diego Metro Area recently lost her husband at a much too young age. The husband also left behind their two-year-old son. Before her husband could even be buried, she received a call from someone saying they were with the funeral home.

  The caller asked the woman for a $50 payment, claiming it was for some type of insurance in case a funeral home worker were to get injured. The phone number was spoofed, so it appeared the call was actually coming from the funeral home.

  The caller the started pressuring the woman to make a payment then and there over the phone. She was told that she couldn’t come down to the funeral home, she couldn’t pay in cash, and had to pay by credit card over the phone.

  After not giving the caller any money, they called back again to tell the grieving widow that they were refusing her service because she was so ‘rude’ to them. The panic she experienced must have been unimaginable while trying to figure out what to do after a funeral home has refused service.

  To her credit, she made some phone calls and determined the whole thing was a scam.

  When someone is grieving, they’re at their most vulnerable time of their life. As we know, scammers prefer to target the vulnerable, hoping that their victims are in such an emotional state they’re not thinking straight.

  Any time you receive a call from someone asking for any kind of surprise payment, verify their story. Don’t believe the call is legitimate just because the caller ID shows the correct number. Call the business or agency directly, and they’ll be able to advise you on the veracity of the caller’s request.

   

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  Geebo 8:00 am on April 18, 2023 Permalink | Reply
  Tags: arrest warrant ( 28 ), grandparent scam ( 72 ), impersonation scam, police impersonation scam ( 81 ), Scams ( 1,501 )   

  Scam Round Up: Police Impersonation Scams 

  

  By Greg Collier

  We often say the jury duty scam is probably the most common scam going if news reports are any indication. As we do research for this blog, we’ll find news stories about the jury duty scam on an almost daily basis. The jury duty scam is a form of another scam called the police impersonation scam, since the jury duty scam always involves the scammer posing as police. However, that is only one version of the police impersonation scam. Today, we’re bringing you three police impersonation scams that are happening around the country.

  You might have guesses that our first story is the arrest warrant scam. This is where scammers will call a victim while posing as police and telling the victim they have a warrant out for their arrest. Recently, the Pittsburgh office of the FBI has issued a warning that scammers are posing as the FBI. The phone calls to victims even show up as the FBI on caller IDs. Along with the threat of arrest, victims are being asked to purchase pre-paid debit cards and give the numbers to the scammers. The scammers claim these are to prove the victim’s identity.

  As with most police impersonation scams, real police do not call people who have warrants out for their arrest. Police would never give a real suspect a chance like that to flee.

  In Lawrence, Kansas, at least one victim has received phone calls that appeared to have come from the Lawrence Police Department. The caller accused the victim of harassment, while the caller ID carried a non-emergency number used by the LPD. The victim hung up on the caller and called the actual LPD. While the victim was on the phone with the LPD, the scammer called three more times.

  The LPD recommends if you receive a call like that, ask the caller for a name and badge number, then call the department the caller claims to be from.

  In Columbus, Ohio, the parents of a college-aged athlete got the scare of their life from a scammer. They received a call from someone claiming to be with the campus police from Ohio State University. The scammer claimed the couple’s daughter was arrested while leaving a nightclub, and if the parents didn’t pay $2000 their daughter would be turned over to the Columbus Police Department. Again, the caller ID had the number of the OSUPD.

  The parents didn’t fall for the scam, as their daughter had a game the next day, and she wouldn’t typically go out the night before a game. It turns out, the scammer targeted the parents of a number of athletes from the same team.

  If you think this sounds a lot like the grandparent scam, you’d be correct, as the grandparent scam is also another version of a police impersonation scam.

  If someone claims to be a police officer, ask for their name, badge number, and the name of the department they work for. You can then call the police department directly to verify their identity. Try to avoid volunteering any personal information, as that can be used against you while the scam is taking place. Lastly, never give the scammers any money. No legitimate law enforcement officer or agency will ever ask for money over the phone.

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  Geebo 8:00 am on April 4, 2023 Permalink | Reply
  Tags: FEMA ( 11 ), impersonation scam, natural disasters ( 22 ), Scams ( 1,501 ), tornadoes ( 5 )   

  Scams warned in wake of devastating storms 

  

  By Greg Collier

  A series of devastating storms recently ravaged parts of the South and the Midwest. At least 50 tornadoes touched down, leaving much destruction in their wakes. To make matters worse, another series of dangerous storms is expected later today. Sadly, the havoc left by the storms is only part of what residents of these areas will have to deal with. Whenever there is a natural disaster, scammers always follow to prey on the victims.

  The one state that appears to have been devastated most by the recent storms is Arkansas. The Federal Emergency Management Agency (FEMA) has issued a warning to the residents of Arkansas that can apply to any area that’s experienced a disaster. One of the most common scams FEMA agents see is scammers impersonating FEMA itself.

  Scammers pose as representatives of FEMA and contact individuals to offer assistance with disaster relief or financial aid.

  The scammers may use various methods to reach out to potential victims, including phone calls, emails, text messages, or social media messages. They may claim that the individual has been approved for financial assistance, or that they need to provide personal information in order to receive aid.

  Once the scammers have gained the trust of the victim, they may ask for personal and financial information, such as Social Security numbers, bank account information, or credit card numbers. They may also ask the victim to send money or purchase gift cards as a way to receive aid.

  In reality, FEMA representatives will never ask for personal or financial information over the phone or email, and they will never ask for money or gift cards in exchange for disaster relief. If you receive a suspicious message claiming to be from FEMA, you should contact the agency directly to verify the authenticity of the communication.

   
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  Geebo 9:00 am on March 1, 2023 Permalink | Reply
  Tags: bank scam ( 76 ), Chase ( 15 ), customer service ( 52 ), impersonation scam, Scams ( 1,501 ), Wells Fargo ( 11 )   

  Bank to scam victim: “This is on you. We’re out.” 

  

  By Greg Collier

  Just the other day, we posted a story about how banks are reluctant to reimburse scam victims. This was after stories we posted about how one bank accused a scam victim of being the scammer, and another where scam victims were suing their bank for failing to protect their accounts. The question we keep asking is why can’t the banks stop or reverse these transactions?

  The usual M.O. of scammers involves contacting their targets through calls or messages, inquiring about recent significant transactions. Subsequently, the scammers coerce the victims into believing that transferring their funds to a different account is the sole method of safeguarding their bank accounts. Invariably, the account that the money is relocated to is under the control of the scammer. The bank accounts utilized by scammers are typically not offshore accounts. Instead, they are often regular checking accounts that are available through major banks.

  In a recent bank impersonation scam, two of the nation’s major banks were used. A woman from Seattle got a text that appeared to come from Chase Bank. The text asked her if she had just made a $99 purchase in Florida. The woman called the number back where the text came from and thought she was talking to Chase, but was actually talking to a scammer. The scammer told that to protect her account, she would need to make two $15,000 wire transfers to a Wells Fargo account.

  After realizing she had been scammed, she immediately called Chase Bank and was transferred between eight different departments before someone could help her. By the time she got somebody on the line, the transactions to Wells Fargo had already gone through. Chase told her she would need to fill out paperwork before they could investigate, and that would take at least a week. Chase then allegedly passed the buck, no pun intended, to Wells Fargo. The victim was essentially told that it would depend on Wells Fargo on whether she would get her money back. When she asked Chase for some documentation, she was reportedly told, “We don’t provide that, and we’re out. This is on you.”

  Banks contact customers all the time if they believe a fraudulent purchase or transaction has been made. So, why weren’t either bank suspicious about two wire transfers that totaled $30,000? Why aren’t these transactions being put on hold when a customer claims they’ve been defrauded? And again, why are the banks allowing scammers to open and close bank accounts so quickly?

  If you get a text that looks like it came from your bank asking about a fraudulent transaction, don’t use the callback feature in the text. If someone calls you claiming to be from your bank about fraudulent activity, hang up. Then dial your bank directly at the phone number on the back of your debit card.

  The only way to try to prevent financial loss from these scams is to protect yourself, since it doesn’t appear the banks will go out of their way to help.

   
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  Geebo 9:00 am on February 27, 2023 Permalink | Reply
  Tags: bank scam ( 76 ), impersonation scam, Scams ( 1,501 ), Wells Fargo ( 11 )   

  Banks refuse to reimburse scam victims 

  

  By Greg Collier

  It’s been over a year and a half since we started seeing a spate of bank impersonation scams. The bank impersonation scam is a type of fraud where scammers impersonate your bank’s fraud department. Typically, the scammers will call or text their victims, asking them if they’ve recently made large purchases or transfers. Then the scammers tell their victims that the only way to protect bank accounts is to move the money to another account. The bank account the money is moved to always belongs to a scammer.

  For example, a young woman from North Carolina was in the process of saving up for her wedding in the Fall. She received a phone call from someone who claimed to be from her bank, Wells Fargo. The caller told the woman, someone from Colombia was trying to take thousands of dollars out of the woman’s account. Like many scam victims, the woman was told to download an app called AnyDesk, which allows a computer or phone to be accessed remotely. Before she knew it, the scammer had cleaned out the woman’s bank account of close to $10,000.

  Since these scams started garnering headlines, the banks have been reluctant to reimburse scam victims. The banks tend to claim, since the customer authorized the transfer, even if tricked into doing so, their hands are tied. Some customers got their money back from the banks after taking their stories to their local news stations. Now, it seems, the banks aren’t refunding those customers either. The bride to be from North Carolina was told by Wells Fargo that she wouldn’t be getting her money back, even after contacting Wells Fargo and the police immediately after being scammed. She went to a local news station who contacted Wells Fargo. Wells Fargo’s response was that they were working to raise awareness about these scams. That’s all well and good, but it doesn’t get the customer’s money back.

  And what about the bank accounts the scammers are transferring the victim’s money to? These aren’t overseas bank accounts. Often these bank accounts are just your normal checking account you can get with any one of the major banks. Why are these accounts being allowed to be opened and closed so quickly?

  In the future, banks need to be more transparent not only with their rules regarding scam victims, but also what they’re doing to try to prevent customers from being scammed. Just claiming that they’re raising awareness doesn’t cut it.

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  Geebo 9:00 am on February 8, 2023 Permalink | Reply
  Tags: Apple ( 33 ), door to door scam ( 5 ), home warranty ( 2 ), impersonation scam, macOS, mail fraud ( 23 ), pop-ups ( 27 ), Scams ( 1,501 )   

  Scam Round Up: Scammers entering seniors’ homes and more 

  

  By Greg Collier

  This week in the Round Up, we have an old scam that homeowners should still be aware of. We also have two new scams, with one of them having chilling implications.

  ***

  Do you know why we’re always talking about Windows pop-up scams and not Apple ones? It’s not because macOS is any more secure than Windows. It’s mainly because Apple only has 17.2% of the market share when it comes to computers. Essentially, it’s not worth it for scammers and hackers to target Mac users. That doesn’t mean that macOS is completely free of scams.

  Recently, at least one Mac user has reported getting a scam pop-up on their Mac. It was disguised as one of macOS’ notification pop-ups. It was even complete with the system settings icon. The pop-up says that your iCloud account has been hacked and asks the user to click here to remove the virus. Your iCloud account being hacked and having a virus are two separate things. Never click on anything that says click here now when it comes to potential security risks on your Mac.

  If history is any indicator, if you click the notification, you’ll either have malware injected into your device, or you’ll be taken to a scam site that will ask for your personal information.

  ***

  Minnesota’s homeowners are being warned about letters that tell them their home warranty is about to expire. These are scam letters which are trying to get you to divulge your credit or debit card information to the scammers. According to the Minnesota Department of Commerce, these scammers will try to tell you that they have some kind of arrangement with the mortgage company, HOA, or county deeds office.

  If you receive a letter like this, just dispose of it. If you’re looking to purchase a home warranty, always check for reviews and complaints to make sure the company is legitimate.

  ***

  Lastly, the residents of Pulaski County in Virginia are being warned of a disturbing scam that’s targeting seniors. Authorities there have reported that a number of seniors have had scammers showing up to their homes posing as agents of the state’s Department of Health. Once inside the home, the scammers are asking victim’s for personal information and taking pictures of the homes’ interiors.

  If someone like this approaches your home, always ask to see their identification. Also, don’t be hesitant to call police if they start pressuring you to enter your home.

  ***

  As always, just because these scams aren’t currently happening in your area, doesn’t mean they won’t come there eventually. Now you have the knowledge to protect yourself from them.

   
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  Geebo 9:00 am on February 1, 2023 Permalink | Reply
  Tags: arrest warrant ( 28 ), customer service ( 52 ), gift cards ( 105 ), health insurance ( 6 ), identity theft ( 116 ), impersonation scam, jury duty scam ( 35 ), police impersonation scam ( 81 ), pop-ups ( 27 ), Scams ( 1,501 ), tech support scam ( 52 )   

  Scam Round Up: Scammer dresses as cop and more 

  

  By Greg Collier

  This week on the round up, we’re bringing you three scams that may not be new, but have a new aspect to them.

  ***

  For our first scam, we have a Nebraska woman who lost $53,000 to a pop-up scam. She got a pop-up on her computer that said someone had used her personal information for online gambling. The pop-up also had a number to call. The woman called the number, and the person she spoke with claimed to be from her bank. She was told she needed to transfer her money to a separate bank account to protect her money. The new aspect of this scam is that she was told when the person who supposedly stole her information tried to take money from her account, they would be arrested. Instead, she transferred her money to scammers.

  Never call any phone number that appears on a computer pop-up. Those numbers only go to scammers, no matter what the pop-up might say.

  ***

  Our next scam shows how well-informed scammers can be. In Los Alamos, New Mexico, retirees of the historic Los Alamos National Lab, were recently told their prescription insurance would no longer be taken at Kroger pharmacies. This story doesn’t get any more local. However, it hasn’t escaped the purview of scammers. Residents have reported that they’ve received phone calls from people impersonating the prescription insurance company. These callers have been asking for personal information like Social Security numbers and dates of birth.

  Health insurance companies typically only call customers when the customer has called them first. Also, the health insurance companies typically don’t ask a customer for their Social Security number, as most insurance companies use their own internal ID numbers for their customers.

  If you get a call out of the blue from someone claiming to be from your insurance company, hang up and call them directly at the customer service number on your health insurance card.

  ***

  Lastly, we have a disturbing version of the arrest warrant scam, as if that weren’t disturbing enough. In the arrest warrant scam, scammers will pose as local police and call their victims. The scammers will tell their victims they’ve missed jury duty and a warrant has been issued for the victim’s arrest. The victim will then be instructed to make payment through gift cards or pre-paid debit cards. But this scam usually only takes place over the phone.

  In Myrtle Beach, South Carolina, this scam is said to have stepped into the real world. A man dressed as an officer from the local County Sheriff’s office approached a woman and told her she would need to buy $8,000 in gift cards to avoid arrest for missing jury duty.

  It’s unclear how the victim in this news story was approached, however, if you’re approached by someone you think may be impersonating an officer, there are steps you can take. If you’re approached at your vehicle or home, call 911 and ask them if you’re being contacted by an actual officer. Police dispatch will have a record of it if they are an actual officer.

  No police officer would ever stop someone and threaten them with arrest if they didn’t pay a fine then and there. Police would also never ask for payment in gift cards.

   
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  Geebo 9:00 am on January 11, 2023 Permalink | Reply
  Tags: identity theft ( 116 ), impersonation scam, mail fraud ( 23 ), Scams ( 1,501 ), social security ( 30 )   

  New Social Security scam uses old form of contact 

  

  By Greg Collier

  For a few years now, there have been scams that threaten to suspend a victim’s Social Security number. In one of the more common instances of these scams, scammers will call their victims, posing as either law enforcement or the Social Security Administration. Typically, the scammers will their victims that their Social Security number was used in the commission of a crime. The scammers will often tell their victims that a car was rented near the Southern Border using their Social Security number and that drugs were found in the car. If the victims don’t pay an immediate fine, their Social Security number will be suspended and they could face possible prosecution.

  Before we get to the new version of this scam, we’d like to reassure our readers that none of these things can happen. A Social Security number cannot be suspended, and neither the police nor the SSA will ever call you to threaten you with arrest.

  As we said, typically this scam is done over the phone. However, a new version of this scam is using an older method of communication that makes the scam appear more legitimate. People have recently reported receiving letters in the mail that threaten them with the suspension of their Social Security number. The letters claim to be from the SSA and threaten the recipient with suspension in 24 hours. The letters go on to say that due to criminal activity in Texas, the victim’s Social Security number is involved in a multimillion dollar fraud. The letter then directs the recipient to call a toll-free number to settle matters.

  According to news reports, the letters contain clues that it’s a scam. For example, the letters aren’t addressed to anyone by name. The letters also use the European date format, which uses the date first and then the month. That’s not even taking into account that how can a number be suspended in 24 hours if the sender has no idea when the letter will get there?

  While the SSA does its legitimate communications through the mail, any letter that claims to be from them that comes off as threatening should be questioned. No recipient should ever call the phone number in the letter, as it will go to a scammer looking to steal the victim’s money and identity. Instead, call the SSA directly at 1-800-772-1213.

   
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  Geebo 9:00 am on December 21, 2022 Permalink | Reply
  Tags: doctor ( 5 ), Facebook ( 181 ), impersonation scam, romance scam ( 75 ), Scams ( 1,501 )   

  Romance scammers steal life savings of elderly victim 

  

  By Greg Collier

  The holiday season is the time of the year when romance scammers strike the hardest. After all, most people to be alone for the holidays. That loneliness can make anyone vulnerable to the promises of a romance scammer. Romance scammers often pose as well-off individuals, such as doctors or international businessmen. The stability of some of these positions make them more attractive to their victims. It also doesn’t help that when someone is lonely, the heart can often overrule the mind, and red flags are often ignored.

  That happened to an elderly Pennsylvania woman who lost almost $40,000 to scammers. Her scammer claimed to be a doctor who was working in Iraq for the United Nations. It was because the scammer was said to be in Iraq that it made it easy for them to avoid meeting the victim. It also made it easy for the scammer to make excuses as to why they couldn’t talk on FaceTime or why the ‘doctor’ was unable to carry any money on him.

  For months, the scammer cultivated an online relationship with their victim. At first, they would talk every day through online chats. Then the chats became phone calls where they would talk every day. The scammer was said to have talked like someone who was in love, even saying things to the victim like ‘How was your day?’. Things that many of us might take for granted when we’re in relationships.

  Then it finally became time for the scammer to pull the trigger on the scam. At first, the money requests started small. The first one was for a $100 pre-paid debit card that the victim took a photo of and sent to the scammer. Then came larger amounts for things like cell phone service, food, and a plane ticket for the ‘doctor’ to meet the victim. However, instead of the meeting taking place, the victim received a phone call from someone claiming to be the doctor’s lawyer.

  That person said that the doctor had been arrested because of the drugs in his bag, and he needed $20,000 bail. By this time, the victim had already gone through her savings, but the supposed lawyer pressured her into finding more money. She was told to sell her car, cash out life insurance policies, and beg from her family if need be. It was then the victim realized she had been scammed.

  The photos the scammer used turned out to be of an actual doctor from Spain, whose picture was being used in all manner of romance scams.

  The victim had lost everything to the scam, but was fortunate enough to have family her took her in. She believes she was taken advantage of because she had listed herself as a widow on her Facebook page.

  The romance scam probably comes with the most victim blaming, as many people say they can’t believe someone would fall for such a scam. That’s when we like to remind people that anybody can fall victim to a scam, no matter their education level or socioeconomic status. Recently, a Texas man pleaded guilty to being part of a romance scam that took $1.2 million from just one victim. You don’t accrue that kind of money without being a little smart.

  The best way to protect yourself from romance scammers is to do a reverse image search of any picture they send you of themselves. If the results come back to someone who isn’t who they say they are, then your best bet is to cut off any communication with them. It goes doubly so if they start asking you for money if you haven’t even met yet.

  If you know someone, especially an elderly person, who might be caught in a romance scam, please show them this blog post or the Romance Scam page from the FTC’s website.

   
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  Geebo 9:00 am on December 16, 2022 Permalink | Reply
  Tags: government scams ( 8 ), impersonation scam, imposter scam ( 4 ), impostor scam ( 17 ), Scams ( 1,501 ), social security ( 30 ), SSA ( 4 )   

  A good change in Social Security brings out the scammers 

  

  By Greg Collier

  The most impersonated government agencies are the IRS, Social Security, and Medicare. Scammers often use these three offices to intimidate their victims into doing what they want. I mean, who wants to be contacted by the IRS? They typically use the other two offices to intimidate older Americans or the disabled into thinking they’re either going to lose their benefits, or they make benefit promises that are better than what the government is offering. Whenever the law or policy changes happen within one of these offices, the scammers are right on top of it, looking to use it to take advantage of their victims.

  At the end of this year, millions of Social Security beneficiaries will be receiving an almost 9% cost of living increase in their benefits. If a beneficiary is eligible for this increase, there is nothing they have to do. They will receive it automatically. Scammers will contact their victims posing as the SSA. They’ll tell their victims they need their personal information, a payment, or both to receive the increase. This could lead to the victim’s identity being stolen, or the loss of hundreds if not thousands of dollars.

  To better protect yourself or someone you know from this scam, the best thing to do is keep in mind that government agencies like this will not reach out to citizens first. Unless you already have an ongoing matter with Social Security, they will not just call someone out of the blue. Most government agencies will contact someone by postal mail if they need to be notified. Also, no one should have to give their personal information to the SSA, as they should already have it if you’re a beneficiary. If you receive a call from someone claiming to be from the SSA, hang up and contact the SSA at 1-800-772-1213, or their contact page at SSA.gov.