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  • Geebo 9:00 am on January 20, 2025 Permalink | Reply
    Tags: casket insurance, , , , impersonation scam, ,   

    Scammers Exploit Grieving Families’ Pain 

    Scammers Exploit Grieving Families' Pain

    By Greg Collier

    In a distressing turn of events, a funeral home in Decatur, Georgia, is facing an alarming wave of fraud targeting grieving families. In recent weeks, multiple families preparing to say goodbye to their loved ones have fallen prey to scammers exploiting their vulnerability during a time of mourning.

    The fraudsters are using online obituaries to identify potential victims, posing as staff members from the funeral home and contacting families directly. These deceptive calls involve claims that the families owe additional fees, such as ‘casket insurance’, and threaten that services could be disrupted if payments are not made promptly. The amounts requested have ranged from a few hundred dollars to thousands, often demanded through unconventional methods like mobile payment apps, such as Cash App.

    This type of scam is particularly traumatic, preying on individuals at one of the most emotional and challenging times of their lives. Grieving families, eager to ensure nothing interferes with the memorialization of their loved ones, can be especially susceptible to such fraudulent tactics. Many victims feel devastated and embarrassed upon realizing they have been deceived.

    Understanding how these scams operate is essential to preventing them. Funeral homes typically have established payment procedures that involve in-person discussions and formal agreements. Any unexpected request for payment, particularly via phone or digital platforms, should raise immediate red flags. It is always advisable to verify any payment requests directly with the funeral home to ensure their legitimacy.

    To protect themselves, families are encouraged to handle all aspects of funeral planning directly with their chosen funeral home. This approach not only minimizes the risk of falling victim to fraud but also ensures clear communication and understanding of all arrangements. Reporting such incidents to local law enforcement is equally critical, as it helps raise awareness and potentially curtail further fraudulent activities.

    As scammers continue to exploit the emotional vulnerabilities of grieving families, staying informed remains the best defense. The impact of these scams goes beyond financial loss, adding unnecessary stress and anguish to already heart-wrenching situations. By recognizing the warning signs and prioritizing secure communication with funeral homes, families can safeguard their memories and focus on honoring their loved ones without fear of exploitation.

     
  • Geebo 9:00 am on January 17, 2025 Permalink | Reply
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    Phantom Hacker Scam: Protect Your Money 

    Phantom Hacker Scam: Protect Your Money

    By Greg Collier

    A distressing financial scam, known as ‘the phantom hacker’, is devastating lives and leaving consumers in financial ruin. The scheme, which has been gaining traction, involves scammers impersonating bank representatives and convincing victims to move their money to supposedly secure accounts. In reality, these accounts are controlled by the scammers, resulting in the loss of substantial sums.

    One heartbreaking story involves a hair stylist and mother of two who lost $20,000, money she had painstakingly saved to open her own business. It all began with a seemingly legitimate phone call claiming to be from her bank. The scammer, using sophisticated tactics, not only mimicked the bank’s official phone number but also created a sense of urgency, warning her of a supposed hacking attempt on her account. The victim was instructed to transfer her funds to a different account for protection. A move that ultimately handed her hard-earned savings directly to the scammer.

    This deceptive practice, as with most scams, preys on fear and trust. Victims are often too rattled by the immediate threat of losing their money to critically assess the situation. By the time doubts arise, the damage is already done. Financial institutions emphasize that they will never request clients to move funds in this manner, nor will they demand immediate action through wire transfers or other unusual methods.

    The FBI has highlighted the growing sophistication of such scams. Scammers can now spoof caller ID to make it appear as though they are calling from legitimate financial institutions. This adds a layer of credibility that makes it difficult for victims to recognize the deception. The agency urges the public to remain skeptical, especially when receiving unsolicited calls regarding financial matters.

    For the victims, the aftermath of such scams is devastating. Losing significant amounts of money not only disrupts financial stability but also derails life plans and dreams. Often, the funds are nearly impossible to recover, as scammers are adept at quickly moving the stolen money beyond reach.

    The emotional and psychological tolls are equally profound. Victims often grapple with feelings of shame and disbelief, wondering how they fell for the scheme. Yet, the FBI stresses the importance of reporting such incidents, no matter how embarrassing it may feel. Reporting helps authorities track these scams and work towards holding the perpetrators accountable.

    As these scams continue to evolve, public awareness remains the best defense. Verifying any suspicious communication directly with financial institutions and hesitating to act on high-pressure demands can prevent potential losses. For those impacted, reporting incidents through official channels such as the FBI’s Internet Crime Complaint Center is a critical step in combating this growing threat.

    The phantom hacker scam serves as a grim reminder of the importance of safeguarding personal finances. As criminals become increasingly sophisticated, staying informed and cautious is essential to protecting what matters most.

     
  • Geebo 9:00 am on January 10, 2025 Permalink | Reply
    Tags: , impersonation scam, , ,   

    Recovering from Disasters: Get Help Safely 

    By Greg Collier

    As wildfires continue to devastate parts of Los Angeles County, the Federal Emergency Management Agency (FEMA) has stepped in to aid affected communities. With fires damaging homes and displacing residents, FEMA assistance aims to provide crucial relief to help individuals and families begin their recovery journey. However, as support efforts ramp up, so too does the risk of scammers targeting those most vulnerable during disasters.

    FEMA’s disaster assistance serves as a critical resource for those who have suffered losses not covered by insurance. This support includes financial aid for necessities like food, water, medications, and emergency supplies. For individuals who are unable to return to their homes, FEMA may also provide funding for temporary housing, including hotel stays. While this aid is intended to ‘jumpstart’ recovery, it’s vital to understand the process to ensure assistance reaches those who truly need it.

    A foundational step for those seeking aid is to file claims with their insurance companies first. FEMA’s mandate prevents duplication of benefits, meaning federal assistance will cover only what insurance does not. Understanding this requirement can streamline the process and reduce delays in accessing support.

    Unfortunately, disasters often attract scams, and FEMA-related fraud is a known issue. Scammers may impersonate FEMA representatives, claiming to expedite aid in exchange for personal information or fees. To avoid falling victim, it’s essential to remember that FEMA never charges fees for its services or calls to verify the receipt of assistance. Any unsolicited communication requesting money or sensitive details should be treated with suspicion. Those unsure about the legitimacy of a message or call can verify it through FEMA’s official channels.

    The advice to remain vigilant against scams is not limited to wildfires. Natural disasters of all types, whether hurricanes, floods, or earthquakes, create environments ripe for exploitation. Scammers prey on urgency and confusion, often posing as trusted agencies to deceive victims. By staying informed about the proper procedures and being cautious of unsolicited requests, individuals can protect themselves during any disaster recovery process.

    FEMA’s involvement in Los Angeles is part of a broader effort to collaborate with state and local governments to address immediate needs and long-term recovery. As federal and local leaders assess the damage, the focus remains on providing relief to those impacted while ensuring the recovery process is as seamless as possible.

    For those navigating this challenging time, the road to rebuilding may feel overwhelming. Yet, understanding available resources, following established protocols, and staying alert to potential fraud can empower affected individuals to take meaningful steps toward recovery. In any disaster, knowledge and caution are vital tools in safeguarding both physical and financial well-being.

     
  • Geebo 9:54 am on January 7, 2025 Permalink | Reply
    Tags: impersonation scam, , ,   

    Protect Yourself from ISP Scam Calls 

    Protect Yourself from ISP Scam Calls

    By Greg Collier

    EPB, short for the Electric Power Board of Chattanooga, is a municipally-owned utility company that provides power and fiber-optic internet services to residents and businesses in the Chattanooga, Tennessee area. Known for being one of the first providers to deliver gigabit-speed internet to a large U.S. market, EPB has built a reputation for reliable and high-quality services. However, this recognition has also made it a target for cybercriminals who exploit its credibility to execute scams.

    Recently, EPB customers have been reporting a wave of scam calls that impersonate the company. These fraudulent calls are designed to look legitimate by spoofing phone numbers that appear to originate from EPB. The scammers aim to trick recipients into visiting malicious websites under the guise of updating software or resolving account issues. These sites often use deceptive web addresses that mimic legitimate EPB URLs.

    The tactics used in this scam highlight a critical vulnerability in modern communication systems, the ability for bad actors to mask their true identity and exploit the trust customers place in reputable companies. EPB has proactively addressed the issue by informing the public that it does not engage in cold calling to solicit personal information or direct individuals to specific websites. Customers are urged to verify the legitimacy of any communication by contacting EPB directly.

    This scam underscores a broader issue that extends beyond EPB. Internet service providers (ISPs) worldwide are often used as unwitting tools in similar schemes. The scammers rely on the inherent trust that customers place in their ISPs, which are seen as gatekeepers to essential digital services. By mimicking the branding and communication style of an ISP, cybercriminals can gain access to sensitive personal information, install malware, or carry out financial fraud. The sophistication of these schemes, including phone number spoofing and realistic-looking websites, makes them particularly dangerous.

    For ISPs and their customers, awareness and education are the best defenses against such scams. ISPs must communicate clearly with their users about how they will and will not interact with them. Similarly, customers should adopt a cautious approach, questioning any unsolicited communication and verifying its authenticity through trusted channels. As technology evolves, so too will the tactics of cybercriminals, making vigilance a critical component of online security for everyone.

     
  • Geebo 9:00 am on December 26, 2024 Permalink | Reply
    Tags: impersonation scam, , , ,   

    Stay Warm, Stay Safe: Avoid Utility Scams 

    Stay Warm, Stay Safe: Avoid Utility Scams

    By Greg Collier

    As temperatures across Texas plunge into near or below-freezing conditions, the season’s first major cold snap brings not only frosty weather but also heightened risks of scams targeting residents. Cold weather presents a unique opportunity for scammers to exploit people’s concerns about maintaining access to heat and other essential utilities. Understanding how these schemes operate and knowing your rights can help protect you and your family from falling victim.

    Cold-weather utility scams often take the form of urgent texts, calls, or emails from individuals impersonating utility companies. These fraudulent communications typically claim that service will be disconnected immediately unless payment is made. This pressure tactic relies on fear, especially during freezing conditions when heat is critical. Scammers may request payment through untraceable methods, direct users to fake payment portals, or provide misleading callback numbers.

    For residents of Texas, it is important to know that utility companies are legally restricted from disconnecting electric or gas services under certain cold weather conditions. Regulations stipulate that disconnection cannot occur when the previous day’s high temperature did not exceed 32 degrees Fahrenheit and the temperature is forecasted to stay at or below freezing for the next 24 hours, as verified by the nearest National Weather Service station. These rules are in place to ensure that no resident is left without heat during dangerously cold weather, barring specific safety concerns.

    If you receive a notice threatening disconnection, it’s crucial to stay calm and verify the claim. Instead of responding to the message, contact your utility company directly using a phone number from a trusted source, such as your latest bill or the company’s official website. Do not rely on links or numbers provided in unsolicited messages, as these are common tactics used by scammers.

    Scammers also employ various strategies to lend credibility to their schemes. They may claim that your automatic payment failed or that there’s a technical issue with the company’s usual payment system, pushing you to use an alternative link or pay over the phone.

    Residents in other cold-weather locations should also remain vigilant. Similar scams are known to surface during winter across the country, exploiting local weather conditions and utility regulations. Knowing your rights and understanding shut-off laws in your area can be an invaluable defense. Many states have cold-weather disconnection policies, and it’s worth reviewing these rules through your state’s public utility commission.

    To further safeguard yourself, review your utility provider’s guidelines on communication and payment procedures. Many companies provide details about how they handle delinquent accounts, what information they request over the phone, and how to identify their employees.

    Staying informed and cautious can ensure that you remain warm and secure during winter’s coldest days, without falling prey to fraudulent schemes. If you believe you’ve encountered a utility scam, report it to your state’s utility commission or a consumer protection agency. Your vigilance helps not only you, but others in your community avoid becoming victims of these scams.

     
  • Geebo 9:00 am on December 17, 2024 Permalink | Reply
    Tags: , , impersonation scam, ,   

    New Zelle Protections Haven’t Changed Anything 

    New Zelle Protections Haven't Changed Anything

    By Greg Collier

    For years, consumers have been targeted by a common and deceptive scheme: scammers posing as bank representatives convincing victims to use Zelle to ‘protect’ or recover their money. Despite growing awareness of this tactic, the outcome for victims has often been devastating, leaving them with little recourse and significant financial loss.

    Zelle and the banks behind it have long faced criticism for not doing enough to protect consumers. In response to mounting pressure, Zelle announced a new policy in late 2023 that banks would be required to reimburse customers for certain types of scams. The wording of this policy included an important caveat. Banks would refund consumers for “qualifying imposter scams”.

    The intent of the new policy was to create stronger protections for victims of fraud. However, recent cases suggest these so-called new guidelines are not much different from the old ones. Banks continue to deny reimbursements based on the familiar rationale that customers ‘authorized’ the transactions. This remains the linchpin argument banks use to place responsibility on consumers, even when the authorization occurred under false pretenses orchestrated by scammers.

    A recent incident illustrates how easily someone can fall victim to this type of fraud. A couple was contacted by someone claiming to be from Wells Fargo’s fraud department. The phone number even appeared to belong to the bank, thanks to modern spoofing technology. The caller asked about supposed fraudulent activity, reassured the couple that their funds would be safe, and then walked them through a series of Zelle transactions. Only later did they realize it was all a scam, and they had lost thousands of dollars.

    Despite reporting the incident to their bank, their request for reimbursement was denied. The bank cited the fact that the transactions were ‘authorized’. This reasoning aligns with the longstanding defense that if customers themselves approve the transfer, even under pressure or misinformation, the responsibility remains with them.

    Zelle’s official stance highlights a crucial ambiguity in their policy. The company has stated that not all scams involving imposters qualify for reimbursement, but they refuse to share the criteria for ‘qualifying’ cases. According to Zelle, disclosing this information would give criminals a playbook for avoiding detection. This lack of transparency leaves consumers frustrated and uncertain about whether they can expect any protection at all.

    The central issue remains that scammers have become increasingly adept at manipulating technology to exploit consumer trust. Policies promising reimbursement offer a glimmer of hope, but the reality for many victims has not improved. While Zelle and participating banks claim they are addressing the problem, their actions suggest otherwise. Until clearer and stronger protections are implemented, consumers must remain vigilant and cautious with unsolicited calls and Zelle transactions.

    For now, the lesson remains the same: don’t trust caller ID, don’t act under pressure, and always verify directly with your bank.

     
  • Geebo 9:00 am on December 16, 2024 Permalink | Reply
    Tags: , impersonation scam, , , ,   

    Celebrity Impersonation Scams: A Cruel Deceit 

    Celebrity Impersonation Scams: A Cruel Deceit

    By Greg Collier

    Scams are not a reflection of intelligence or sophistication. They are meticulously crafted traps that prey on human vulnerability, trust, and sometimes, loneliness. A recent incident in Marysville, Washington, underscores the devastating impact such schemes can have on unsuspecting individuals and their families. It is a sobering reminder that anyone, regardless of age or life experience, can fall victim to these malicious tactics.

    The story involves a 73-year-old grandmother who became the target of an elaborate scam involving a fake social media profile impersonating a well-known cable news anchor. Drawn into the scheme by a seemingly innocuous online interaction, she was manipulated into sending tens of thousands of dollars under the guise of helping a beloved pet and maintaining a fabricated romantic relationship. The financial loss was substantial, but the emotional toll on her and her family was just as profound.

    This case reveals a critical truth about scams: they thrive on emotional manipulation. By targeting feelings of trust, love, or even fear, scammers bypass rational thought and exploit their victims’ inherent goodness. For older adults, especially those who may experience loneliness or isolation, the risk is even greater. A scammer’s attention can fill a void, making the fabricated relationship feel real and meaningful.

    Loneliness among seniors is a pervasive issue that extends beyond financial fraud. Social isolation can lower defenses, making individuals more susceptible to manipulation. When someone feels unseen or undervalued, a scammer’s feigned affection or friendship can provide a dangerous sense of connection. Unfortunately, this bond is nothing more than a tool for exploitation.

    The incident in Marysville also challenges stereotypes about scam victims. The woman involved was intelligent, with a successful career spanning decades. Yet, even her sharp instincts were dulled by the careful, persistent efforts of the scammer. This reminds us that no one is immune. Scammers adapt their tactics to each victim, creating narratives that resonate deeply and feel believable, no matter how absurd they may seem in hindsight.

    Family members often face the heartbreaking challenge of intervening. Despite two attempts to dissuade the victim in this case, the emotional hold of the scammer proved difficult to break. Families should approach these situations with empathy and understanding, recognizing that victims often feel a mix of shame, embarrassment, and continued loyalty to the scammer. Open, non-judgmental conversations about financial safety and online behavior are essential to preventing such incidents.

    Law enforcement and advocacy organizations are working to combat these schemes, but the responsibility also lies with society to better protect vulnerable populations. Awareness and education are crucial. Friends and family members can play a pivotal role by staying connected, fostering open communication, and regularly discussing the realities of online fraud.

    This is not just about safeguarding money, it’s also about protecting dignity and emotional well-being. Scams don’t just drain bank accounts, they fracture trust and leave lasting scars. By addressing the root causes, like loneliness and isolation, and promoting vigilance, we can help shield our loved ones from falling into these traps.

    To anyone reading this, let the Marysville case be a reminder. Scams are an equal-opportunity threat. They exploit what makes us human, our capacity for trust, love, and empathy. The best defense is staying informed, connected, and supportive of one another. Together, we can close the door on those who prey on vulnerability and ensure that stories like this become less common in the future.

     
  • Geebo 9:02 am on November 19, 2024 Permalink | Reply
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    New Phishing Scam Uses .GOV Emails 

    New Phishing Scam Uses .GOV Emails

    By Greg Collier

    In an unsettling turn of events, cybercriminals are exploiting trust in government systems to target businesses. Using stolen government email credentials, these criminals send fraudulent emails that appear legitimate, aiming to trick companies into sharing sensitive information. According to federal authorities, this tactic has escalated to a new level of sophistication, with attackers leveraging official-looking communications to gain access to confidential company data.

    Once considered a hallmark of trustworthiness, emails from .gov addresses are no longer a guaranteed sign of authenticity. These addresses are now being sold and misused on dark web forums, enabling criminals to pose as federal agencies. In one case, a known cybercriminal openly advertised their collection of high-quality .gov email credentials, boasting that they could assist buyers in impersonating law enforcement officers, even providing fake subpoena documents to make their ruse more convincing.

    The implications are serious. Businesses that fall for these scams may inadvertently expose customer data, internal documentation, or trade secrets. The fraudulent emails often include urgent requests, claiming an investigation or legal matter requires immediate action. Under the guise of government authority, companies are pressured into complying without verifying the legitimacy of the request.

    The FBI has issued warnings, urging businesses to remain vigilant and adopt stringent cybersecurity practices. Key recommendations include monitoring connections with third-party vendors, maintaining secure backups of critical data, and scrutinizing every aspect of any supposed emergency data request. Special attention should be given to details such as logos, legal references, and formatting, which may reveal subtle inconsistencies.

    One critical piece of advice is if you receive an email from a government address requesting sensitive information, do not respond immediately. Instead, contact the office directly through a verified phone number to confirm the request. Cybercriminals are adept at social engineering, using their knowledge of a company’s operations to craft emails that seem authentic. It’s essential to adopt a ‘trust but verify’ approach, even when the sender appears legitimate.

    The growing prevalence of these attacks highlights the evolving threat landscape. Companies must stay informed, invest in robust security measures, and foster a culture of skepticism toward unexpected or urgent requests. By doing so, they can protect themselves and their customers from falling victim to these sophisticated scams.

     
  • Geebo 9:00 am on November 18, 2024 Permalink | Reply
    Tags: , , , impersonation scam,   

    Fake Apple Email Led to a $430,000 Gold Bar Scam 

    Fake Apple Email Led to a $430,000 Gold Bar Scam

    By Greg Collier

    In the quiet town of Prescott, Wisconsin, a woman’s financial nightmare began with what appeared to be a legitimate email from Apple. The message warned her that her IP address had been compromised, prompting her to call a number provided. That call set off a chain of events that ultimately drained her retirement savings, costing her more than $430,000. The funds, which she converted into gold bars at the direction of scammers, vanished without a trace.

    Her story is one of nearly 50 reported cases in Wisconsin, where victims have collectively lost approximately $13 million to similar scams. These schemes are highly sophisticated, targeting older individuals with significant savings by exploiting their trust in well-known companies and government agencies.

    The email appeared harmless, a routine security alert from Apple. Trusting the brand, the woman dialed the number provided and was connected to someone claiming to be the head of the Federal Trade Commission (FTC). The imposter warned her that her identity had been stolen, and her bank accounts were at risk. To protect her funds, he advised her to liquidate her savings and purchase gold bars. These, he assured her, would be safeguarded by the Federal Reserve.

    The scammers maintained an air of urgency, keeping constant contact and coaching her to lie to bank tellers, claiming she was helping a family member with business investments. After purchasing the gold, couriers arrived at her home to collect it. They promised the gold was secure, but it was gone for good.

    In this instance, couriers were pivotal. Tasked with retrieving the gold bars, they traveled extensively, their movements spanning multiple states. Fortunately, some were apprehended during coordinated sting operations, but these arrests only touched the surface of a broader, more insidious network. Such schemes often originate overseas, beyond the reach of local law enforcement.

    For victims, justice offers little consolation. The Prescott woman has yet to recover a dime of her stolen savings, and the chances of restitution are slim. The emotional and financial toll persists, leaving her fearful of even basic financial activities.

    Scammers often impersonate trusted brands like Apple or even government officials to manipulate their victims. It’s crucial to remember that legitimate companies such as Apple, Google, Microsoft, and Facebook will never tell you if your bank account has been compromised. They do not have access to that information. Likewise, the FTC and its officials will never demand immediate financial actions or direct you to purchase gold.

    If you receive a suspicious call or email, hang up or delete it immediately. Contact the company or organization directly using verified contact information from their official website. If someone claims to be from your bank, end the call and dial your bank’s official number to confirm the legitimacy of the request. Scammers rely on fear and urgency, but taking a moment to verify can protect you from becoming their next victim.

     
  • Geebo 8:00 am on October 29, 2024 Permalink | Reply
    Tags: , impersonation scam, isolation, , ,   

    Scam Victim Loses $800K in a Year 

    Scam Victim Loses $800K in a Year

    By Greg Collier

    Scams are evolving into more sophisticated, emotionally manipulative schemes, exploiting trust and fear over extended periods. A recent heartbreaking case in Lincoln, Nebraska, highlights the alarming extent to which scammers can operate undetected, draining not just financial resources but also the emotional well-being of their victims.

    A 79-year-old woman fell prey to a scam that began innocuously, an attempt to dispute an unauthorized PayPal transaction. This simple act, meant to protect her finances, set off a catastrophic series of events. In what is becoming an increasingly familiar tactic, a scammer contacted the woman, posing as someone investigating her claim. Rather than offering help, this individual ensnared her in an elaborate scheme that lasted over a year.

    Throughout this time, the scammer slowly but methodically isolated the woman, ensuring she stayed dependent on them for resolution. Each interaction with the fraudster appeared necessary, a means to resolve what seemed like an escalating crisis. The scammer convinced the victim that ongoing payments, ranging from $1,000 to $2,000 at a time, were essential for the supposed investigation to continue.

    Payment methods like Bitcoin and gift cards were deliberately chosen to make the transactions difficult to trace and recover. By the end of 2023, the woman had already lost $400,000. But the deception did not end there. By the time police were involved, her losses had reached a staggering $800,000.

    What makes this story especially tragic is not only the financial loss, but the psychological isolation the scammer imposed. Over the course of a year, the victim became more and more reliant on the scammer, cut off from potential sources of support and advice. The scammer’s tactics ensured that any skepticism or outside intervention was avoided, perpetuating the cycle of deceit. Scammers often exploit vulnerabilities, including the fear of embarrassment or distrust in official channels, to keep victims silent.

    Lincoln Police underscored the importance of quick action in such situations, urging those who suspect fraud to report it immediately and break all contact with scammers. This case is a reminder that even seemingly legitimate inquiries, like disputing a PayPal charge, can become a gateway to complex scams. PayPal itself emphasizes that it will never ask for sensitive personal information, such as passwords or SMS codes, through unofficial channels like emails or phone calls.

    This story also highlights the critical need for loved ones to stay engaged, especially with elderly family members, who are often targeted due to their trusting nature and unfamiliarity with new forms of financial fraud. Recognizing the signs of isolation and frequent unexplained financial transactions can make the difference between preventing further loss and enduring the emotional toll that follows such scams.

    As scams become increasingly sophisticated, fostering open conversations about fraud is essential. Victims should know they are not alone and that help is available. Early intervention can save not just money but also prevent the devastating isolation that allows these fraudsters to operate for months, or even years.

     
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