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  • Geebo 8:00 am on March 26, 2024 Permalink | Reply
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    Scammers targeting online sellers for more than just money 

    By Greg Collier

    The convenience of online marketplaces has revolutionized buying and selling. However, with this convenience comes a breed of scammers who are not only after your money but also your personal information.

    Recently, a Facebook Marketplace user shared their experience of communicating with a potential buyer who requested a verification code under the guise of ensuring trustworthiness.

    What might seem like a harmless request for verification is actually a cunning ploy by scammers to gain access to your personal information, specifically your phone number. These fraudsters pretend to be interested buyers and claim they need to verify your identity to ensure you’re not a scammer.

    Here’s how the scam typically unfolds. You, as the seller, are contacted by a supposed buyer who expresses interest in your item for sale. The buyer requests a verification code, claiming it’s for verifying your identity and ensuring a legitimate transaction. You receive a text message containing a verification code, which you’re asked to relay back to the buyer. Unbeknownst to you, the verification code is actually for setting up a Google Voice account in your name.

    Once the scammers obtain the verification code, they use it to link your phone number to their Google Voice account. With this setup, they can perpetrate various scams using the Google Voice number associated with your identity, making it harder for law enforcement to track them down.

    This scam preys on the trust and goodwill of online sellers, exploiting their willingness to facilitate smooth transactions. However, there are steps you can take to protect yourself. Be cautious of any requests for verification codes, especially from individuals you don’t know or trust.

    If a buyer insists on verification, suggest alternative methods such as meeting in person at a police station or using reputable payment platforms that offer buyer protection. If you encounter any suspicious behavior or requests during online transactions, report them to the platform’s support team and warn others in your community.

    To steer clear of this scam, consider registering for your own Google Voice number. By doing so, scammers won’t be able to exploit your phone number for their schemes, as it’s already associated with your Google Voice account. Plus, you don’t necessarily need to actively use Google Voice; you can simply activate its “do not disturb” setting for added peace of mind.

    If you find that someone has already linked your phone number to a Google Voice account, don’t panic. You can reclaim ownership of your number by following the instructions provided by Google. Simply refer to their guidelines on reclaiming a number associated with a Google Voice account, and take the necessary steps to regain control of your phone number.

     

  • Geebo 8:00 am on October 4, 2023 Permalink | Reply
    Tags: , , google voice, ,   

    Why you should never give code numbers to strangers 

    By Greg Collier

    Today, we have two scams, while having different paths of entry, they both have the same outcome. That outcome is to get you to give the scammers a brand new phone number in your name.

    The first scam is very popular on Facebook Marketplace. When someone lists something for sale, they’ll get a message from a scammer posing as an interested buyer. The buyer says they want to make sure they’re not dealing with a scammer, so they’ll ask for the seller’s phone number.

    The seller will receive a text message on their phone containing a six-digit verification code. The scammer will then try to convince the seller to share that code. But in reality, what these scammers are up to is creating their own Google Voice account linked to the seller’s number. Once they have that Google Voice number, they can carry out more scams, and the trail leads back to the seller instead of the scammer.

    Again, the second scam is similar but more distressing. In this version of the scam, the scammers will look for missing pet notices, either on social media or posted around town. The scammers will call the number listed and claim to have the lost pet from the notice. This time, the scammer will again have a code sent to the lost pet’s owner, and then the scammer will ask for the code to supposedly verify the owner’s identity. Instead, they’ll use that code to open a Google Voice account using the pet owner’s phone number.

    It’s crucial to never share online authorization codes with strangers who call you. These codes often provide access to your accounts and sensitive information. Scammers may pretend to be someone trustworthy, but giving them these codes can lead to identity theft, financial loss, and other security breaches. Always verify the identity of the caller independently and refrain from sharing any sensitive information, especially authorization codes, to protect yourself from fraud and cyberattacks.

     

  • Geebo 8:01 am on October 25, 2022 Permalink | Reply
    Tags: , google voice, , ,   

    Scammers and spammers plague online marketplace 

    Scammers and spammers plague online marketplace

    By Greg Collier

    If you like to sell items online to declutter your home, you may pick the online marketplace that is most convenient to you. Possibly, one that is already integrated into your favorite social network. Unfortunately, that convenience and prevalence often lead to many scams and frauds. In some instances, you’ll get more responses from scammers than actual buyers on a certain marketplace platform. However, one man has discovered an almost universal sign that a potential online buyer is trying to scam you.

    According to a local news report from the Cleveland, Ohio area, scammers have increased their activity on that area’s Facebook Marketplace. The one scam that is being reported the most is the Google Voice Scam. In this scam, scammers will pose as online buyers interested in whatever you’re selling online. They’ll say they want to send the seller a verification code to make sure the seller is who they say they are. What’s really happening is the scammers are setting up a Google Voice account connected to your phone number. The scammers will then use the stolen Google Voice number to scam other victims.

    One proficient online seller from the area has noticed something about the scammers. When the scammers message him, they don’t ask any questions about the item being sold. Instead, the scammers will ask if the item is still for sale and if it is, they’ll ask the seller for their phone number. Again, this is to sign up for a Google Voice number using the seller’s phone number.

    If you’re using a platform that has a built-in messaging system, be suspicious of anyone who wants to communicate with you off-platform. If a prospective buyer sends you a code for any kind of verification, do not give it to them. They’re either trying to get a Google Voice number out of you or are trying to access some other online account of yours.

     

  • Geebo 8:00 am on September 28, 2022 Permalink | Reply
    Tags: , google voice, , ,   

    Online sellers have to deal with this phone scam, again. 

    Online sellers have to deal with this phone scam, again.

    By Greg Collier

    Scams that involve online selling are a top priority for us, since Geebo.com is an online marketplace. Previously, we’ve taken the role of an anti-Craigslist, since we actually take steps to try to protect our userbase. One of those steps is educating our users in the ways scammers might try to take advantage of them. One of those scams has resurfaced in multiple news outlets lately, so we thought it’s a good time to remind our readers of this scam.

    If you’re not familiar with Google Voice, it’s a service provided free from Google that allows you to have a secondary phone number. For example, you can use Google Voice to have separate business and personal numbers while still only using one phone. Users are only allowed one Google Voice number per hone number. This prevents bad actors from having multiple phone numbers they can operate from. However, this does not stop them from trying, and the bad actors like to target online sellers in this scam.

    The scam starts when someone tries to sell an item online, regardless of the platform. While talking or texting with the seller, the buyer will claim that they need to verify that the seller isn’t a scammer themselves. The buyer will then claim that they’re sending a seller an authorization code to verify the seller’s integrity. The buyer will then ask the seller to repeat the code back to them.

    What’s actually happening is the buyer is setting up a Google Voice number under the seller’s phone number. The authorization code is sent by Google to make sure that a bad actor isn’t trying to use someone else’s number to sign up for Google Voice. If the seller gives out that authorization code, the scammer can hijack that Google Voice number and use it in additional scams. That way, if law enforcement attempts to trace the Google Voice number used in a scam, it will trace back to the seller.

    Thankfully, there is a surefire way to prevent yourself from becoming a victim of this scam, and that’s to sign up for your own Google Voice number. While we are in no way trying to promote Google Voice, signing up for a Google Voice number can prevent you from having a Google Voice number signed up under your phone number without your permission. If someone has already signed up for a Google Voice number that’s linked to your phone number, you can follow the instructions from Google on how to reclaim it.

     

  • Geebo 8:00 am on June 28, 2022 Permalink | Reply
    Tags: , google voice, , ,   

    Google Voice scam targets owners of lost pets 

    Google Voice scam targets owners of lost pets

    By Greg Collier

    Proving, once again, that there is no bad situation they won’t take advantage of, scammers are targeting people who have recently lost their pets. In the past, when a pet owner takes to social media asking for information about their lost pet, scammers would claim they found the lost pet while trying to extort money from the pet owner. More recently, scammers have changed their tactics to use lost pet owners for a less obvious scam.

    In Seminole County, Florida, police there have reported an upswing in the number of scam attempts on lost pet owners. In this scam, lost cat owners have been receiving text messages after posting to lost pet Facebook groups and lost pet websites. The scammers then ask for an authorization code that was texted to the pet owner that the scammers will say is used to verify the pet owner’s identity.

    This is a scam that has also been used against online sellers. It’s the Google Voice scam, where scammers will try to use someone else’s phone number to obtain a Google Voice number. Google Voice is a service that allows you to have a second phone number. The second number is not only tied to your Google account, but it’s also tied to your primary phone number.

    The authorization code is for when you sign up for Google Voice. If you give that code to a scammer, they’ll get a Google Voice number they can use in future scams that is linked to your phone number. Then the scammers can use the Google Voice number tied to your phone to commit other scams.

    The best way to avoid this scam is to sign up for your own Google Voice number. This way, scammers can’t use your phone number in their scam, since you’ve already signed up for the service. You don’t even need to use Google Voice as it has a do not disturb setting.

    If you ever lose a pet, ask the caller for a picture of the pet. If the caller gives you excuses why they can’t, it’s more than likely a scam. Another good way to help prevent this scam is to get your pets microchipped, even if they’re indoor pets like some cats.

     

  • Geebo 8:01 am on May 31, 2022 Permalink | Reply
    Tags: , google voice, , ,   

    BBB warns online sellers of verification scam 

    BBB warns online sellers of verification scam

    By Greg Collier

    The Better Business Bureau is sounding the alarm to online sellers that they may not want to list their phone numbers in their ads. That’s because scammers will call these numbers posing as a buyer, only to try to use the seller’s phone number in another scam.

    For those who may not know, Google Voice is a service offered by Google that allows you to have a second phone number. That second phone number can be used for a variety of purposes. Some users who have multiple phone numbers for work and home can have all their calls forwarded to their Google Voice number. Many others use it as a way to keep spammers away. For example, when a store you frequent always asks for your phone number, you can give them your Google Voice number instead. You can even use it to avoid taking any calls. If you set it to ‘Do Not Disturb’ anyone who calls that number will be sent straight to voicemail.

    While Google Voice is a convenience for consumers, it’s also been a boon for scammers. Each Google Voice number needs to be attached to an actual phone number. You can’t sign up for the service without one. Scammers can’t use their actual phone number to sign up for Google Voice because then their calls will be traced back to them. So, what they do instead is try to sign up for Google Voice using a victim’s phone number.

    If you’re selling something online and have posted your phone number in the listing, the scammer might act like they’re sending you a code to verify that you’re not a scammer. What’s really going on is they’re signing up for Google Voice using your phone number. It’s Google who is actually sending you the verification code. If a victim gives the verification to the scammer, the scammer can then use the Google Voice number that’s tied to the victim’s phone to make more scam phone calls. If another victim complains, the phone number is traced back to the initial victim instead of the scammer.

    This scam is not just used for Google Voice. It can be used to hijack a number of online accounts, including financial accounts. If someone you don’t know says they’re sending you a code for verification, do not give them that code number. Also, you shouldn’t list your phone number in any ad listings you post. Most platforms, including Geebo.com, have a method of communicating with the seller or buyer without compromising your phone number.

     

  • Geebo 9:00 am on February 9, 2022 Permalink | Reply
    Tags: google voice, , , , ,   

    Should you give a stranger an authorization code to get your pet back? 

    Should you give a stranger an authorization code to get your pet back?

    By Greg Collier

    Proving that they’re completely heartless, scammers will even try to scam people whose pets have gone missing. The most common lost pet scam is when the scammers claim they have your dog before asking you for money, either as a reward or as a ransom. In most cases, the scammers never had your dog and are hoping to catch you at a vulnerable time. More recently, we’ve seen a report about a new type of lost pet scam that online sellers have been the target of.

    In Ohio, The Better Business Bureau is warning about this scam, which is currently targeting local residents. One resident stated that she put up a social media post about her lost dog with her phone number attached. Within minutes of posting, she received a phone call from a California number. The caller said they had found the dog. However, in order to verify the owner, the caller said they would be sending a six-digit code through a text message and that the dog’s owner should give that code number to the caller.

    If you’re a frequent online seller, you may recognize this as the Google Voice scam. Google Voice is a service that allows you to have a second phone number. The second number is not only ted to your Google account, but it’s tied to your primary phone number as well. The six-digit code is an authorization code for when you sign up for Google Voice. If you give that code to a scammer, they’ll get a phone number they can use in future scams that is tied to your phone number. While this scam may not cost you any money, it can cost you a lot of inconvenience if the number gets traced back to you.

    If you ever lose a pet and someone has claimed to have found them, ask the caller for a picture of the pet. This way, you can verify if they really have the pet. If they give you an excuse like their camera is broken, it’s more than likely a scam. To help prevent scams like this, we recommend getting your pets microchipped, even if they’re indoor pets. You can never plan for when your pet may make a run for it.

     

  • Geebo 9:00 am on January 10, 2022 Permalink | Reply
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    FBI warns about Google Voice scam 

    By Greg Collier

    Google Voice is a pretty cool service as it allows you to have a second phone number for free. One of the benefits of having a Google Voice number is that you can give it to stores and retailers who constantly ask for your phone number instead of giving out your primary phone number. Or, if you have multiple numbers such as work and home, you can have your Google Voice number ring both numbers. You can also put your Google Voice account on do not disturb, so any call to your Google Voice number will go straight to a voicemail message. However, as with many beneficial technology tools, scammers are using Google Voice to perpetuate more scams.

    The Google Voice scam tends to target people who are selling items online, especially through Facebook Marketplace. The supposed buyer will tell you that they want to verify that you’re not a scammer. To achieve this, a text message will be sent to your phone number with a six digit verification code. The scammer will then ask you to provide them with that code. What the scammers are really doing is setting up a Google Voice account for themselves that is attached to your number. They’ll then use that Google Voice number to perpetuate more scams, while that number can be traced back to you. It’s gotten so bad, not only has the FBI issued a warning about the scam, but the scammers are also targeting people who have posted about lost pets on social media.

    If someone you don’t know asks for a code that was sent to your phone, there’s a good chance that it’s an authorization code that scammers can use to wreak all sorts of havoc. They can be trying to get you to turn your bank account over to them, or you could be giving them access to any one of your online accounts.

    If you think you’ve fallen victim to this scam, Google has instructions on how to reclaim the number.

     

  • Geebo 9:00 am on November 24, 2021 Permalink | Reply
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    When pets go missing, scammers follow 

    By Greg Collier

    It only takes a moment. Maybe you left the front door open just a second too long. Or maybe the leash gets yanked out of your hand while on a walk. Before you know it, your pet is long gone, run off to who knows where in the neighborhood. You hope your neighbors are kind enough to let you know if they spot your pet, so you put up notices on platforms like Facebook, Craigslist, and Nextdoor. You even post fliers on telephone poles in the area. However, you’re teased with brief glimpses of hope as people claim that they’ve found your pet, only to find out that they’re scammers.

    This is what happened to a woman in Texas when her 17-year-old dog with special needs got out of the family’s home in the blink of an eye. The dog’s owner posted about her lost dog on social media and put out physical fliers that included her phone number. It wasn’t long before people started calling her, claiming to have her dog. One caller asked the woman to enter a verification code to prove she was the dog’s owner. While the report doesn’t state it, this sounds a lot like the Google Voice scam. This is where scammers can get a Google Voice number linked to your phone number and use the Google number to commit future scams.

    Another caller said that they were going to harm the dog and sent the woman a picture of a gun. Again, while the report doesn’t mention it, this scammer was probably trying to extort some kind of payment out of the dog’s owner even though they didn’t have the dog.

    Unfortunately, the woman has yet to find her lost dog.

    So what can you do to prevent this from happening to you and your pet? The first thing you should do before a pet can run off is take them to the vet and get them microchipped. Chipped pets have a much better chance of being returned home. If you need to post fliers or social media posts, use your email address instead of your phone number. Scammers can find a lot of personal information about you if they know your phone number. If someone claims to have your pet, ask them to send a picture of your pet. And if someone claims to have your pet and asks you to wire money or send them gift cards, they do not have your pet and are just trying to scam you.

     

  • Geebo 8:00 am on November 1, 2021 Permalink | Reply
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    Scammers stealing phone numbers from online sellers 

    Scammers stealing phone numbers from online sellers

    By Greg Collier

    When you use an unmoderated online marketplace like Craigslist or Facebook Marketplace, there’s a better than average chance that you’ll be dealing with at least one scammer. It doesn’t matter if you’re buying or selling, but today we’re going to focus on the latest scam that’s been plaguing sellers in recent months. While it’s not a new scam, online security experts say that they’ve seen a resurgence of the scam since August. It goes by a few names, like the verification code scam or the Google Voice scam, but it’s still a scam that everyone should be aware of.

    Scammers are approaching online sellers as if they’re interested in the item being sold. The scammers will ironically tell the seller that they’re concerned about scams and that they have a way to verify that the seller is a real person. The seller will then receive a text message with a verification code on it, and the scammers will ask for this code. Once the scammers have the code, they’ll use it to open a Google Voice account using the seller’s phone number. This is done so the scammers can have a legitimate US phone number that can be used in future scams. Meanwhile, the seller is completely unaware that a Google Voice account has been opened in their name. And if someone complains to Google that the number is being used in a scam, it will trace back to the seller’s phone number and not the scammers’.

    There are a couple of ways to avoid falling victim to this scam. The first way is that if you receive one of these verification texts, the text will say not to share the number with anyone. Verification code texts are also used by scammers to bypass two-factor authentication. So no matter who sent the text, never share any verification codes. The second way to help avoid this scam is to get your own Google Voice number. They can be very handy, such as giving your Google Voice number to any store or website that asks for a phone number at checkout. Instead of giving them your actual phone number, you can give them the Google Voice number instead.

     

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