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  Geebo 8:00 am on August 24, 2020 Permalink | Reply
  Tags: Cash App ( 42 ), customer service ( 50 ), customer support, Scams ( 1,354 )   

  Victim taken twice in Cash App scam 

  

  Cash App is a wallet app made by the company Square, who developed a popular system that allowed anyone to accept credit card payments on their smartphones. The Cash App allows users to make or receive online payments. With just about anything that involves money and the internet, Cash App has been used in a number of scams.

  One of the most common scams is called ‘money flipping’. Scammers will go on social media promising their victims a large amount of money if the victim just sends the scammer a small payment. For example, a scammer might promise $500 if you send them $50. As you might expect, the scammer just makes off with the small payment. However, that’s not the scam we’ll be discussing today.

  A woman in Pennsylvania received a request on Cash App from who she thought was her husband for $250. The person making the request appeared to have the same first name as her husband so she sent the money. It wasn’t until she got home and spoke to her husband that he told her he didn’t send the request. So now, the woman was out $250.

  To be fair, this could have just been a coincidence that the person making the request had her husband’s first name and made an erroneous request from the woman in Pennsylvania. However, we wouldn’t put it past scammers to either request money from random Cash App users, or stalk their victims on social media and pretend to be their spouses. The woman who lost the $250 did request a refund from the person who made the initial request but her refund request was denied meaning it could have been a scammer.

  Then the woman wanted to contact Cash App’s customer support and did a web search for their support phone number. She called the number that came up and was instructed to download another app called Quick Support and they would be able to get her money back. Cash App doesn’t have a customer support number, they can only be reached online. Instead of getting her refund, the customer support scammers were able to drain her account of over $4000.

  If you use any kind of wallet apps like Zelle, Venmo, or Cash App, use them judiciously as many of them are vulnerable to scammers. Always double-check that the person making a request for payment is actually someone you know.

  Also, never do a Google search for a company’s customer service number. Too many scammers take out ads on Google posing as legitimate customer service departments. Instead, go to the company’s website and look for a section that says ‘contact us’. It can be difficult to find sometimes and may be at the bottom of the website.

   

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  Geebo 8:00 am on June 10, 2020 Permalink | Reply
  Tags: Cash App ( 42 ), check scam ( 79 ), cryptocurrency ( 50 ), customer service ( 50 ), customer support, extortion ( 14 ), gift cards ( 100 ), job scam ( 79 ), Scams ( 1,354 ), upwork ( 3 ), venmo ( 28 )   

  A new series of scams to look out for 

  

  Here are some new scams that we’ve found out about that are going on around the country. Please keep in mind that just because they are not currently happening in your area doesn’t mean that they can’t.

  Another victim has been scammed through the freelancer platform Upwork. In Pennsylvania, a woman had accepted an editing position that she had found on Upwork. She was sent a check for $2000 by her ’employer’ in order to buy equipment for her position. She was then instructed to send what wasn’t spent back to her employer through Venmo and gift cards. The $2000 check later turned out to be fraudulent. Upwork has said that you should not communicate with a client outside of the Upwork platform. If you receive a check in the mail and are asked to send a balance back through untraceable means like Venmo or gift cards, it’s almost a guarantee that the job is a scam.

  In Northern California, at least one resident has reported a new scam that had happened to them. They say they received a text message where a cybercriminal claimed that they had total control of the victim’s cell phone including the microphone and camera. The scammer then tried to extort $1500 in cryptocurrency out of the person they texted. The odds are very slim that your phone will be hijacked in this way. That’s also not taking into account that when you pay a purported blackmailer like this, they will continue to try and squeeze as much money out of you as possible. If you receive a text like this you are asked to report it to the Federal Trade Commission.

  Lastly, in Tulsa, Oklahoma man fell for a customer service scam that left him out of $1500. The man was having issues with his Cash App account. He called what he thought was Cash App’s customer service department but was actually a scammer. Before it was all over, the man’s Cash App account had been drained by the scammers. In this day and age of everything being online, not every company has a customer service number you can call. Often scammers take advantage of this by advertising phony customer service numbers. If you need to contact a company for customer service, go directly to that company’s website and look for a link that either says ‘contact us’ or ‘support’. Don’t just do a web search for ‘company x’s customer service number’ as there’s a good chance that number could be fake.

   
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  Geebo 8:17 am on May 4, 2016 Permalink | Reply
  Tags: customer support, Facebook ( 178 ), Gmail ( 2 ), Scams ( 1,354 )   

  Don’t fall for fake customer support numbers 

  

  Having problems with your Facebook account? How about your GMail or Office 365? Surely giant corporations like Facebook, Google and Microsoft have customer service numbers that you can call. Actually, they don’t. Gone are the days when you could call just about any company up on the phone to try to get them to resolve your problem, especially tech companies. Behemoths like Facebook and Google have become such large global corporations offering free services that it is financially unfeasible for them to offer phone assistance. That hasn’t stopped some from trying to take advantage of that situation.

  If you were to go to your search engine of choice looking for these numbers you would definitely find some. However in many instances they are not legitimate numbers. Instead they are scam artists posing as these companies in order to take something valuable from you. They could be trying to access your GMail or Facebook accounts in order to steal personal information or they could be falsely charging you money to ‘fix’ whatever issue it is that you have.

  For the record, Geebo is very approachable and you can even Tweet at our CEO.