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  • Geebo 9:00 am on November 7, 2019 Permalink | Reply
    Tags: , community policing, ,   

    Airbnb promises changes amid scandals 

    Airbnb promises changes amid scandals

    Airbnb has not had the best week PR-wise. After a shooting took place at one of their listings in Orinda, Califonia, Airbnb is also facing backlash in Jersey City after voters approved restrictions of short term rentals. On top of that there was also the expose published by VICE that uncovered a nationwide scam run by phony Airbnb hosts. Scandals like these have sunk lesser companies and platforms. However, instead of trying to defend what has happened, Airbnb has promised that they will be enacting sweeping changes to their platform to ensure better experiences for their users.

    In the wake of these issues, Airbnb CEO Brian Chesky announced plans to make all listings 100% verified. According to Chesky, this means all hosts and listings will undergo further scrutiny. Airbnb will also be launching a 24-hour hotline for users so problems can be reported immediately. This is almost unheard of in the era of everything being done online. Good luck trying to get a hold of many other platforms by phone for assistance. They also plan to make the refund process much smoother if a listing doesn’t measure up to standards.

    What gives us pause is Chesky says that part of the verification process will be depend on community policing. That means that users will be relied on to give honest reports of listings they encounter. We have seen other sites that have relied on community policing where the community was overrun by those that community policing was supposed to report on. However, Airbnb is promising that community policing is not the only method of verification they will be using. They will also be conducting their own monitoring of listings for fraudulent activity. Not a lot of companies or platforms are willing to commit that kind of manpower to monitoring.

     
  • Geebo 8:59 am on April 7, 2017 Permalink | Reply
    Tags: community policing, , revenge porn   

    Facebook’s new plan to fight revenge photos has one major flaw 

    Facebook's new plan to fight revenge photos has one major flaw

    The omnipresent Facebook announced that they will be taking new steps to try to prevent what’s known as ‘revenge porn’. These are usually pictures, mostly of women, that were either taken during romantic moments, or taken without their permission that are then posted on social media as a way of the spurned getting back at the ex. Facebook being the top dog in the social network hierarchy sees a lot of this being posted on their site.

    Now, Facebook says that they’ll be implementing photo recognition software to keep such images off their pages. That sounds great in theory, but there’s a major flaw in their approach to this problem: someone needs to report the picture first. It will then be added to a database where Facebook says it will be blocked from being posted across all its properties, including Instagram and WhatsApp.

    The problem with this approach is in most cases these photos are posted to private groups, like the infamous Marines United, where the victims, or anyone with a conscience, won’t have access to the photos to report them.

    If this process sounds a little familiar it’s because it’s very similar to craigslist’s ‘community policing’ where they expect the users to report ads for illegal content. Instead the flagging option in craigslist is abused in so many ways it’s become virtually pointless.

    With Facebook’s and craigslist’s recent joint effort to combat fake news, it seems like they’re putting their heads together on how to make it look like they’re solving a problem without really doing anything about it.

     
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