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  • Geebo 8:00 am on October 4, 2023 Permalink | Reply
    Tags: authorization code, , , ,   

    Why you should never give code numbers to strangers 

    By Greg Collier

    Today, we have two scams, while having different paths of entry, they both have the same outcome. That outcome is to get you to give the scammers a brand new phone number in your name.

    The first scam is very popular on Facebook Marketplace. When someone lists something for sale, they’ll get a message from a scammer posing as an interested buyer. The buyer says they want to make sure they’re not dealing with a scammer, so they’ll ask for the seller’s phone number.

    The seller will receive a text message on their phone containing a six-digit verification code. The scammer will then try to convince the seller to share that code. But in reality, what these scammers are up to is creating their own Google Voice account linked to the seller’s number. Once they have that Google Voice number, they can carry out more scams, and the trail leads back to the seller instead of the scammer.

    Again, the second scam is similar but more distressing. In this version of the scam, the scammers will look for missing pet notices, either on social media or posted around town. The scammers will call the number listed and claim to have the lost pet from the notice. This time, the scammer will again have a code sent to the lost pet’s owner, and then the scammer will ask for the code to supposedly verify the owner’s identity. Instead, they’ll use that code to open a Google Voice account using the pet owner’s phone number.

    It’s crucial to never share online authorization codes with strangers who call you. These codes often provide access to your accounts and sensitive information. Scammers may pretend to be someone trustworthy, but giving them these codes can lead to identity theft, financial loss, and other security breaches. Always verify the identity of the caller independently and refrain from sharing any sensitive information, especially authorization codes, to protect yourself from fraud and cyberattacks.

     

  • Geebo 8:00 am on August 4, 2023 Permalink | Reply
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    Rideshare driver gets scammed out of account 

    Rideshare driver gets scammed out of account

    By Greg Collier

    Rideshare services like Lyft and Uber have been used in countless scams before. For example, many grandparent scammers use them as a sort of courier service to pick up the money from their victims. We’ve even seen some rideshare drivers using shady tactics to get more money out of their passengers, even though we understand that is not representative of all drivers. However, the drivers themselves are also vulnerable to scams, and we’re not talking about passengers trying to cheap out on a fare.

    A Lyft driver in Denver, Colorado, was on duty when she received a text message that appeared to come from Lyft. The text listed a phone number the sender wanted the driver to call. When the driver called the number, she was greeted by someone claiming to be a Lyft representative.

    The supposed representative told the driver a passenger had accused her of smelling like alcohol while working, and they were going to disable her app while they verified her account information. The caller took the driver’s phone number, date of birth, and driver’s license number for verification purposes.

    When the caller told the driver, they cleared her of the accusation, they sent her an authorization code that was supposed to get the driver back on the Lyft app. What the authorization code was really for was so the scammers could put their debit card on the driver’s Lyft account. This allowed them to cash out the driver’s account, which cost the driver close to $500.

    Now, you might be asking, how does this affect you, since you’re probably not a rideshare driver. Well, this could happen to anyone who works what is called a ‘gig economy’ job. You could receive a phone call claiming to be from the host platform saying there is something wrong with your account that could delay your payment. If you receive a phone call like that, tell them you’ll call them back, and check directly with the platform, itself. Most if not all gig economy apps should have a feedback link where you can contact the company.

     

  • Geebo 8:00 am on September 23, 2022 Permalink | Reply
    Tags: authorization code, , , , security code,   

    Man loses $7500 in new Zelle scam 

    Man loses $7500 in new Zelle scam

    By Greg Collier

    Next month, it will be a year since we started posting about Zelle scams. In that time, it doesn’t seem like much has been done on Zelle’s side to protect its users from scams. However, the scammers seem to have adapted the Zelle scam to continue stealing from their victims.

    For those who may be new readers, Zelle is a personal payment app that’s co-owned by some of the country’s biggest banks. It’s a competitor to apps like Venmo and Cash App. Zelle us only supposed to be used between family and friends and is not intended to be used for business purposes.

    In the previous version of the scam, scammers would send victims a text message posing as their bank’s fraud department. The text asks the victim if they recently made a large purchase and text back either yes or no. Once the victim texts back, that lets the scammers know that there is someone at that phone number.

    That text message is then followed up with a phone call to the victim. Still posing as the bank’s fraud department, the scammers tell the victim that their bank account has been compromised. The victim is then told that in order to protect the money in their account, the money needs to be ‘moved’. Instructions are given to the victim on how to move the money, but what’s really happening is the scammers are walking the victim through a procedure where their money is given to the scammers through Zelle.

    In the new Zelle scam, instead of walking the victim through instructions on transferring the money through Zelle, the scammers are now hijacking the victim’s Zelle account. The scammers do this by asking the victim for a security code that the scammers say they need for security purposes. What the scammers are actually doing is triggering a password rest on the victim’s Zelle account. The security code is needed to complete the password change. Giving the security code to scammers is essentially handing over your Zelle account to them.

    This recently happened to a man in Arizona who received an email about a fraudulent charge. When he called the number on the email to dispute the charge, he was told to pay himself the charge amount through Zelle to reverse the fraudulent charge. However, the ‘bank’ needed the security code to complete the transaction. This is being referred to as the ‘pay yourself scam’. After the scammers hijacked the man’s account, they took $7500 from him.

    Zelle has released a video on how to prevent yourself from becoming a victim of this scam, as you can see below. But are they really doing enough to educate bank customers on how Zelle can be used to scam them. Part of the problem is that many of the banks that use Zelle make Zelle part of their own app. Many customers aren’t even aware that they have Zelle or how to use it. In some cases, Zelle can be used to access a bank account, whether that customer wants it to happen or not. Zelle needs to better educate and protect their customers before their name becomes synonymous with scams, if it hasn’t already.

     

  • Geebo 8:00 am on June 28, 2022 Permalink | Reply
    Tags: authorization code, , , ,   

    Google Voice scam targets owners of lost pets 

    Google Voice scam targets owners of lost pets

    By Greg Collier

    Proving, once again, that there is no bad situation they won’t take advantage of, scammers are targeting people who have recently lost their pets. In the past, when a pet owner takes to social media asking for information about their lost pet, scammers would claim they found the lost pet while trying to extort money from the pet owner. More recently, scammers have changed their tactics to use lost pet owners for a less obvious scam.

    In Seminole County, Florida, police there have reported an upswing in the number of scam attempts on lost pet owners. In this scam, lost cat owners have been receiving text messages after posting to lost pet Facebook groups and lost pet websites. The scammers then ask for an authorization code that was texted to the pet owner that the scammers will say is used to verify the pet owner’s identity.

    This is a scam that has also been used against online sellers. It’s the Google Voice scam, where scammers will try to use someone else’s phone number to obtain a Google Voice number. Google Voice is a service that allows you to have a second phone number. The second number is not only tied to your Google account, but it’s also tied to your primary phone number.

    The authorization code is for when you sign up for Google Voice. If you give that code to a scammer, they’ll get a Google Voice number they can use in future scams that is linked to your phone number. Then the scammers can use the Google Voice number tied to your phone to commit other scams.

    The best way to avoid this scam is to sign up for your own Google Voice number. This way, scammers can’t use your phone number in their scam, since you’ve already signed up for the service. You don’t even need to use Google Voice as it has a do not disturb setting.

    If you ever lose a pet, ask the caller for a picture of the pet. If the caller gives you excuses why they can’t, it’s more than likely a scam. Another good way to help prevent this scam is to get your pets microchipped, even if they’re indoor pets like some cats.

     

  • Geebo 8:01 am on May 31, 2022 Permalink | Reply
    Tags: authorization code, , , ,   

    BBB warns online sellers of verification scam 

    BBB warns online sellers of verification scam

    By Greg Collier

    The Better Business Bureau is sounding the alarm to online sellers that they may not want to list their phone numbers in their ads. That’s because scammers will call these numbers posing as a buyer, only to try to use the seller’s phone number in another scam.

    For those who may not know, Google Voice is a service offered by Google that allows you to have a second phone number. That second phone number can be used for a variety of purposes. Some users who have multiple phone numbers for work and home can have all their calls forwarded to their Google Voice number. Many others use it as a way to keep spammers away. For example, when a store you frequent always asks for your phone number, you can give them your Google Voice number instead. You can even use it to avoid taking any calls. If you set it to ‘Do Not Disturb’ anyone who calls that number will be sent straight to voicemail.

    While Google Voice is a convenience for consumers, it’s also been a boon for scammers. Each Google Voice number needs to be attached to an actual phone number. You can’t sign up for the service without one. Scammers can’t use their actual phone number to sign up for Google Voice because then their calls will be traced back to them. So, what they do instead is try to sign up for Google Voice using a victim’s phone number.

    If you’re selling something online and have posted your phone number in the listing, the scammer might act like they’re sending you a code to verify that you’re not a scammer. What’s really going on is they’re signing up for Google Voice using your phone number. It’s Google who is actually sending you the verification code. If a victim gives the verification to the scammer, the scammer can then use the Google Voice number that’s tied to the victim’s phone to make more scam phone calls. If another victim complains, the phone number is traced back to the initial victim instead of the scammer.

    This scam is not just used for Google Voice. It can be used to hijack a number of online accounts, including financial accounts. If someone you don’t know says they’re sending you a code for verification, do not give them that code number. Also, you shouldn’t list your phone number in any ad listings you post. Most platforms, including Geebo.com, have a method of communicating with the seller or buyer without compromising your phone number.

     

  • Geebo 8:00 am on April 18, 2022 Permalink | Reply
    Tags: authorization code, , , , ,   

    Is the Zelle scam getting more sophisticated? 

    Is the Zelle scam getting more sophisticated?

    By Greg Collier

    Previously, we have said that scams are almost like living organisms. They’re constantly evolving and changing as people start catching on to the original scam. However, a scam can bed tweaked just enough to find a whole new generation of victims. One of those scams that has evolved quickly in a short time is the Zelle scam.

    For those who may not know, Zelle is a payment app that works along the same lines as Venmo. The main difference between Zelle and Venmo is Zelle is co-owned by some of the country’s largest banks. Many of these banks’ apps have Zelle already built-in. For about the past six months, the Zelle scam has been one of the most reported scams in America.

    The Zelle scam starts when you get a text message that appears to come from your bank. The text message asks if you’ve recently made a large purchase or payment. You’re then asked to reply either yes or no to the text message. When you reply to the text message, your reply will be followed up with a phone call from scammers posing as your bank’s fraud department. The scammers will walk you through a process on the Zelle app that the scammers say will protect your account from any fraudulent activity. What’s really going on is the scammers are instructing you on how to put your money in the scammer’s account.

    In the Salt Lake City-area of Utah, a new variation of this scam has been reported. In it, the scammers skip the text message and go straight to the phone call. A bank customer will be told they’re speaking with their bank’s fraud department and fraudulent activity has been spotted on the customer’s account. The scammers will even tell the customer their last few bank transactions. A made up transaction is added to that list to make it seem like there’s been a fraudulent charge to the customer’s account.

    At this point, the scammers will ask the customer if they want to sign up for a fraud notification service. If the customer says yes, they’ll be texted a security code. The scammers will then ask for that code to supposedly verify that they have the right phone number. The code is actually an authorization code to change the customer’s password. Once the scammers have the code, they lock the customer out of their own account and start transferring the funds to another account through Zelle. Since the Zelle app doesn’t have the same protections as something like a credit card, it has become increasingly difficult for scam victims to recover their lost money.

    If you receive a phone call from someone claiming to be from your bank, politely end the call and call your bank’s customer service department back at the correct customer service number. The number can usually be found on the back of your debit card or on the bank’s website. Don’t just do a Google search for the bank’s number, as that could lead you to an entirely different fake customer service department.

    Lastly, if you receive a text message or email with any kind of security code on it, do not give it to anyone. These codes are mostly used for password recovery or resetting a password. If you give the code to someone you don’t know, they could have access to your most sensitive accounts.

     

    • Alvaro Urbaez (@urbaez22) 8:59 am on April 20, 2022 Permalink

      I fell in another variation. I call it as the third party payment, and is very often in criptocurrencies portals like Binance or Coinbase.. Some one offers for your coins, but the payment via Zelle is sent by a third person, you verify the addition of the money to your account, so you release the coins; a few hours later, the owner of the other account (the third person) files a claim on their bank telling them they didn’t perform that payment; the bank will retain the funds on your account, and eventually will debit them in order to return them to that third person. So, you lose your money, and the scammer goes away with it, and the bank won’t even allow you to file a claim on that.. It happened to me with Bank of America. They have a serius security breach on that matter, and the responsible for the exploit was me, and like me there are lots of people affected..

  • Geebo 9:00 am on January 10, 2022 Permalink | Reply
    Tags: authorization code, , , , , ,   

    FBI warns about Google Voice scam 

    By Greg Collier

    Google Voice is a pretty cool service as it allows you to have a second phone number for free. One of the benefits of having a Google Voice number is that you can give it to stores and retailers who constantly ask for your phone number instead of giving out your primary phone number. Or, if you have multiple numbers such as work and home, you can have your Google Voice number ring both numbers. You can also put your Google Voice account on do not disturb, so any call to your Google Voice number will go straight to a voicemail message. However, as with many beneficial technology tools, scammers are using Google Voice to perpetuate more scams.

    The Google Voice scam tends to target people who are selling items online, especially through Facebook Marketplace. The supposed buyer will tell you that they want to verify that you’re not a scammer. To achieve this, a text message will be sent to your phone number with a six digit verification code. The scammer will then ask you to provide them with that code. What the scammers are really doing is setting up a Google Voice account for themselves that is attached to your number. They’ll then use that Google Voice number to perpetuate more scams, while that number can be traced back to you. It’s gotten so bad, not only has the FBI issued a warning about the scam, but the scammers are also targeting people who have posted about lost pets on social media.

    If someone you don’t know asks for a code that was sent to your phone, there’s a good chance that it’s an authorization code that scammers can use to wreak all sorts of havoc. They can be trying to get you to turn your bank account over to them, or you could be giving them access to any one of your online accounts.

    If you think you’ve fallen victim to this scam, Google has instructions on how to reclaim the number.

     

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