Greg's Corner

Fake Refunds, Real Scams

By Greg Collier

There’s already enough anxiety around scams that threaten dire consequences, whether it’s arrest, fines, or lost accounts. But some scams take a different angle, promising something good instead. One such scheme making the rounds in Michigan and other parts of the country is the so-called refund scam, where fraudsters claim that you’re owed money. The offer sounds appealing, especially during times of economic strain, but it’s just another way to steal your personal or financial information.

Unlike most scams where the fear of loss or punishment is used to manipulate victims, this one dangles the illusion of a reward. The person contacting you may claim to represent your bank, credit union, government office, or a well-known company. They reach out by email, text, phone call, or even social media, claiming you are due a refund or reimbursement. To receive the money, you are often asked to confirm or provide sensitive information like your bank details or Social Security number. In some cases, the scammer might say a small fee is required up front to process the refund.

These communications often look convincing. The names and logos may resemble real institutions, and the messages might include enough detail to feel personal or urgent. But these tactics are designed to lower your guard. Once the scammer has what they need, the promised money never arrives. Instead, accounts may be drained or identities stolen. In some cases, victims are sent fraudulent checks that later bounce, leaving them responsible for the full amount.

This type of fraud relies heavily on trust and distraction. The promise of a refund is meant to create a false sense of gain that distracts from the red flags. The safest response is skepticism. If you didn’t ask for a refund or file a claim, be wary of anyone who says you’re getting one. Contact the company directly using verified contact information if you suspect a message could be legitimate. Avoid calling numbers or clicking links provided in unsolicited communications.

The Michigan Department of Insurance and Financial Services continues to receive reports of these scams. They remind residents that any unexpected communication offering money should be treated with caution. Financial institutions and legitimate businesses do not ask for sensitive information or advance fees to deliver refunds.

Being cautious about these offers doesn’t mean you’re being paranoid. It means you’re protecting yourself from schemes that promise gain but deliver loss.