Greg's Corner

New Medicare Cards Issued: Avoid Scams Now!

By Greg Collier

Medicare beneficiaries in several states are receiving new Medicare cards in 2025 due to a significant data breach. This initiative aims to protect personal information and reduce the risk of fraud for those affected. While this effort is legitimate, it has also created opportunities for scammers to exploit the situation.

A data breach involving a Medicare contractor recently compromised sensitive information, including names, social security numbers, hospital account numbers, and Medicare Beneficiary Identifiers (MBIs). As a result, some individuals are being issued new Medicare cards with updated MBIs. The Centers for Medicare & Medicaid Services (CMS) is notifying affected beneficiaries directly through the mail, including detailed letters explaining the changes and providing the new cards.

It is important to note that Medicare will never call beneficiaries to inform them about the issuance of new cards or to verify personal information. If you receive a phone call from someone claiming to be from Medicare and asking for your MBI or other personal details, it is likely a scam. Scammers often try to create a sense of urgency, claiming you need to confirm your new number immediately. If this happens, hang up and avoid sharing any personal information.

In some cases, legitimate medical providers may contact you for your Medicare number, often in connection with billing issues. However, to ensure your security, it’s best to call them back using the official number listed on their website or correspondence. This extra step helps confirm the legitimacy of the request and protects your personal information.

For beneficiaries receiving new cards, it is crucial to update your records and provide your new MBI to healthcare providers and insurers to avoid delays in claims processing. If you suspect you have misplaced your new card, you can request a replacement from Medicare directly.

Protecting your Medicare information is essential in a time when scams are becoming increasingly sophisticated. By staying informed, you can ensure your personal details remain secure while navigating these changes.