Greg's Corner

There’s yet another scam targeting grieving families

By Greg Collier

Over the past year or so, we’ve really taken notice of the number of scams that prey on the families who have recently lost loved ones. In our opinion, these are the most reprehensible scams of all. Scammers often prey on the vulnerable, and there’s no one more vulnerable than someone who’s lost a cherished family member. Among these reprehensible tactics, scammers have posed as funeral homes, attempting to extort money from grieving families. Additionally, there have been instances of scammers trying to sell funeral plots they have no ownership over and others scheming to unlawfully claim the homes of the deceased’s family members. Unfortunately, it appears that scammers have now turned to local obituaries as a means to identify and target their victims.

In December of last year, a Florida woman lost her father. In her moment of mourning, scammers targeted her with a sophisticated scheme designed to exploit her vulnerability and steal her money and personal information.

The scam began innocuously enough with a letter purportedly from the local power company, expressing condolences for her loss and advising her to remove her father’s name from the account. Assuming the letter was legitimate, the victim contacted the number provided, where she spoke with a woman who claimed to represent the power company. The supposed power company rep informed the victim that she needed to open a new account rather than simply changing the name on the existing one, a request that initially raised suspicions but was rationalized as part of the process.

Trusting the rep’s assurances and desperate for assistance during her difficult time, the victim divulged all her personal information, including her name, address, social security number, and date of birth. Believing she was following the correct procedures, the victim made a payment of $367 via credit card as instructed, relieved to have the matter seemingly resolved.

Shortly after the fraudulent interaction, the victim found herself inundated with notices from the power company, asserting that her account was overdue and threatened with imminent termination of her power service. Alarmed, she reached out to the power company using the number provided on her bill, only to be informed that she had fallen victim to a scam.

The scammer, cunning in their approach, not only managed to deceive the victim into divulging personal information but also swiftly closed her existing account while simultaneously opening a new one online during their conversation. This calculated move served a dual purpose, not only did it facilitate identity theft by acquiring the victim’s personal information, but it also extracted a payment from the victim.

One can speculate that the scammer’s decision to open a new account on behalf of the victim was strategic, intended to prolong the victim’s realization of being duped. By creating this delay, the scammer likely aimed to buy themselves more time to exploit the victim’s trust and extract further financial gain.

Always verify the legitimacy of any communication received, especially if it concerns sensitive matters like finances or personal information. When in doubt, contact the company or organization directly using verified contact information. Use the phone number provided on official documents or the company’s official website, rather than numbers provided in unsolicited communications.

By staying informed, exercising caution, and verifying the legitimacy of communications, individuals can significantly reduce their risk of falling victim to scams like this one. Remember, it’s better to be overly cautious than to become a victim of fraud.