New scam targets new iPhone users

New scam targets new iPhone users

By Greg Collier

Apple recently released the newest iteration of the iPhone, the iPhone 15. While it’s only an incremental upgrade from the iPhone 14, the most newsworthy feature of the new iPhone is it can now be charged by USB-C. Previously, Apple used its proprietary Lightning connector, even though USB-C charges and transfers data faster. However, the iPhone 15 has been very popular among the Apple faithful, and when something is that popular, scammers are bound to follow.

In previous years, an iPhone scam would consist of scammers claiming to sell a brand-new iPhone online for well under market value. From there, a number of scams could take place, most likely just to take the buyer’s money without giving them an iPhone. This new scam, is trying to get the iPhone 15 out of the hands of people who already own one.

According to tech news site Tom’s Guide, one of their own reporters was approached by a scammer after they purchased an iPhone 15. The scammer called the reporter, posing as a representative from Verizon. The scammer said that due to overheating issues, the reporter needed to return their iPhone 15 because it was dangerous. While the iPhone 15 did have an overheating issue, it was never dangerous and has since been fixed with an update.

The reporter called Verizon and verified this was a scam, but the scammer had already sent FedEx to pick up their phone. When the reporter spoke with the FedEx driver, the address the phone was going to be sent to was not to Verizon.

What’s concerning about this scam is the scammers had enough of the reporter’s personal information to initiate this scam. If this had happened to someone who was less informed about scams, there’s a good chance they would have fallen victim. It’s believed scammers got this information from a Verizon data breach which happened earlier this year.

When a product is defective and poses a danger to users, companies will not call customers. Instead, a recall will be issued by releasing statements to the media. At best, a customer may receive a post card in the mail letting them know about the recall. If you’ll think back to the Samsung Galaxy Note 7 debacle when the batteries were catching fire, no one was calling Note users asking for their phones.

If you’ve purchased an iPhone through Verizon in the past few years, you probably want to be on the lookout for this type of phone call. If you receive this type of call, hang up and whatever you do, don’t send the phone to the scammers. Odds are, if you do, you’ll never see it again.