Greg's Corner

Grandmother scammed for weeks in AI voice-spoofing scam

By Greg Collier

It’s been a short while since we last discussed the AI voice-spoofing scam. For new readers, this is when scammers obtain a sample of someone’s voice from online, and run it through an AI program, which allows the scammers to make the voice say whatever they want. The scammers then use the person’s voice to convince that person’s loved one to send the scammers money.

Voice-spoofing is typically used in one of two consumer-level scams. The first one is the virtual kidnapping scam, which is exactly what it sounds like. Scammers will use the spoofed voice to make it sound like somebody’s loved one has been kidnapped, and the scammers will demand a ransom.

The second scam is the one we’ll be discussing today, which is the grandparent scam. In this scam, the scammers pose as an elderly victim’s grandchild who’s in some kind of legal trouble. The scammers will often ask for bail money or legal fees.

An elderly woman from Utah recently fell victim to the grandparent scam. Scammers called her on the phone using the cloned voice of one of her granddaughters. The ‘granddaughter’ said she had been arrested after riding in a car with someone who had drugs and needed bail money. A scammer then got on the call and pretended to be the granddaughter’s attorney and instructed the woman on how she could send payment. The woman was also instructed not to tell anyone else in the family, as it could jeopardize the granddaughter’s court case.

One of the many problems with scammers is if you pay them once, chances are they’ll come back for more money, which is what happened here. For weeks, the phony granddaughter kept calling back needing more money each time for various legal proceedings. Keep in mind that with each conversation, the grandmother is not actually talking to anybody but a computer-generated voice, which sounds exactly like her granddaughter.

Eventually, the grandmother did grow suspicious and told her son, who informed her she was being scammed.

Don’t trust your ears when it comes to phone scams. If you receive a call from someone claiming to be a relative or loved one in need of money, it’s important to follow the same precautions, even if the voice sounds exactly like them. Hang up on the call and contact the person who’s supposedly in trouble. If you can’t reach them, ask other family members who might know where they are. Be sure to tell them about the situation you encountered, and never keep it a secret. Lastly, never send money under any circumstances.