Greg's Corner

Another family homeless after rental scam

By Greg Collier

After mistakenly believing they had legitimately rented a home, a Florida family finds themselves homeless and forced to live on the streets. Tragically, stories like this are becoming far too common, as rental scammers continue to prey on families who are just looking for a roof over their heads.

This family found a home for rent in their price range on Facebook Marketplace. The person who listed the home on Marketplace then directed the family to tour the home using an app called Rently. For those unfamiliar with Rently, it’s a service that allows prospective tenants to view and access rental properties without the need for a leasing agent or property manager to be present. Lockboxes are put on the doors of homes for rent or sale, and people who want to tour the home are given a combination to the lockbox, which has the keys in it.

To get access to these homes, scammers will pose as prospective renters or buyers just so they can get the lockbox combination. Many realtors aren’t very good about changing the lockbox combinations, so scammers can use them repeatedly if need be.

After the family toured the home and said they were interested in renting, the supposed landlord asked them for four months rent in advance, which came to an eye-watering $7000. Part of the payment was even asked for in eBay gift cards.

After they moved in to the home, a sheriff’s deputy showed up at the door to inform the family they were trespassing and needed to leave.

The home was available for rent, but was being rented out by a property management company.

To add insult to injury, the family’s trailer that they were towing broke just a few feet after leaving the property.

Just because an ad is listed on a multi-billion dollar platform like Facebook Marketplace doesn’t guarantee the listing is legitimate. Facebook was a haven for scammers long before Marketplace was implemented. Another red flag in this story is the landlord not being present during the home’s tour, or at any other time at all. And the biggest red flag was when partial payment was asked for in gift cards. As we are fond of saying, gift cards are the currency of scammers.

We understand there are times when someone needs to find a new home quickly as possible. But no matter the reason, prospective renters should always take the time to research a property before paying any money. Research the going rate for rental homes in that area. If the home you’re looking at seems like a bargain, be suspicious. Do a web search on the address to see if other listings appear with different realtor names and rental prices, as scammers often copy legitimate real estate listings. And as always, you can check with the county’s tax assessor office or website to see who the true owner of the home really is.