Greg's Corner

What role do rideshares play in the grandparent scam?

By Greg Collier

When we first started seeing reports of the grandparent scam, the scammers would have their victims make payments through methods like sending cash in the mail, or gift cards. When people started catching on to the scam, the scammers themselves would pose as couriers to pick up the money themselves. In a risky move, the scammers would go to the victims’ homes to pick up the money. This has resulted in multiple arrests of scammers. This has caused scammers to adjust their methods once again to start using unwitting participants in their scam, rideshare drivers.

As always, for first time readers, we like to educate them about what the scam entails. The grandparent scam is a pretty malevolent scam. The scammers mostly target the elderly with this scam, hence the name. They’ll call their elderly victims on the phone and pose as one of the victim’s grandchildren, a police officer, or an attorney. The victim will be told their grandchild is in some kind of legal trouble, usually a car accident, and they need money for bail. The scammers will also tell their victims they can’t tell anyone else in the family, either out of embarrassment or threat of legal action. Victims of the grandparent scam typically lose thousands of dollars to the scammers.

But getting back to the topic at hand, grandparent scammers have increased their use of rideshare drivers as couriers. Recently, in Southern Florida, police in Port St. Lucie have encountered a number of victims of the scam who have lost a total of almost $100,000. In each case, an Uber was sent to their home to pick up the money.

To be clear, the Uber drivers had no idea what they were delivering. Outside of rideshares, Uber also offers a same day local parcel delivery service. Unfortunately, the drivers weren’t delivering the victim’s money to a residence or business. Instead, they were delivered to someone standing on a street corner in Fort Lauderdale. So far, no arrests have been made.

So, does Uber bear any responsibility in these scams? That’s debatable, it seems. It does seem a little sketchy that they would deliver a package to someone on the streets. A service like that could be used for all manner of illegal activity. That could put the drivers in more danger as well. Ultimately, Uber isn’t in the business of looking out for scammers, which leaves it up to prospective victims to protect themselves.

To avoid falling victim to the grandparent scam, it’s important to be skeptical of unexpected phone calls or emails from people claiming to be a grandchild in distress. Don’t give out personal information or money without verifying the identity of the caller. If you are unsure if the person is truly a grandchild, ask them questions that only your real grandchild would know the answer to. Additionally, consider setting up a code word with your grandchildren to confirm their identity before providing any information or assistance. Lastly, if you do receive a suspicious call or email, please report it to the appropriate authorities.

Related Video: Police in Port St. Lucie warn of ‘Grandparent Scam’