Greg's Corner

Package delivery update text is a scam

We first discussed the delivery update scam back in January of this year. Now, with even more people receiving deliveries at home, the scam seems to have returned with a vengeance. Various law enforcement agencies and consumer protection groups from all over the country have issued warnings about this scam recently.

The way the scam works is that you’ll receive an unsolicited text message like the one above. It may claim to be from a delivery service like FedEx, DHL, or UPS. Other times they’ll claim to be from Amazon directly but they’ll all tell you t6he same thing. The messages state that you have an undelivered package that needs your preferred delivery option. Then at the very end of the message, a link will be provided for you to click on.

As I’m sure you’ve guessed by now, you should not click on the link. Doing so will take you to a page that is designed to look like it’s an Amazon page. The fake Amazon page will then ask you to fill out a customer service survey in order to claim a prize. After you win the prize, you’ll be asked to pay for shipping by providing your financial information. From there, the scammers can do pretty much what they want with your financial information. In some instances, victims have been signed up for subscription services related to their ‘prize’ that ended up costing them $100 a month.

While delivery services do have text messaging services that notify you about the arrival of your package, you need to sign up with these services first before the delivery company will text you. So, if you have not signed up for this service and receive one of these text messages, there are a couple of things you can do. The first is to just ignore it and delete it. The other thing you can do is copy the text of the message, paste it into a new text message, and text it to the Federal Trade Commission at 7726 (SPAM).

Whatever you do, don’t click on the link or respond to the text. Even if you respond, scammers will know that your number is a working one which will just invite more scams.