Smart home camera hacked in baby’s room

Smart home camera hacked in baby's room

A California CEO has written a column for The Mercury News where he relays the tale about how his smart home camera system was hacked. It is quite a rather harrowing tale as the digital vandals used the speaker on the camera in the baby’s room to harass the family’s nanny. The anonymous voice on the other end of the camera was using profanity and even threatened to come take the baby at one point. It wasn’t until all the cameras were disconnected did the harassment stop. The father later found out that this is a fairly common occurrence with internet-connected cameras, specifically the brand that he was using.

The father then tried contacting the technical support arm of the corporation that manufactures the cameras and was on hold for over an hour. He also received emails that continued to push the idea of two-factor authentication to keep out would-be pranksters. The father was not satisfied with this response and has vowed not to use this brand of camera ever again. His outrage can be understood especially for parents with young children because you can never truly know who is watching your home while you’re unaware. A more sophisticated criminal could use such information gleaned from home cameras to tell when a home may be vulnerable to being robbed.

While the camera maker’s customer service may sound a little tone-deaf as far as the father’s mistrust is concerned, their advice about two-factor authentication is not wrong. 2FA, as it’s known, can go a long way in preventing these cameras from being hijacked. Also if you use the same password across multiple services you could be compromising your security greatly by making it easy for hackers to gain access to your devices. In this case, you may want to try some of the more reliable password managers out there. As we have said before, if you don’t take your internet security more seriously, it’s like having the most expensive lock that you just leave the key in.