Moving Scams Surge This October
By Greg Collier
October is one of the busiest months of the year for residential moves, and consumer protection organizations are cautioning that the chaos of relocating often creates opportunities for scams. The process of packing, transporting, and resettling can be stressful and time-consuming, which makes it easier for fraudulent operators to take advantage of people at a vulnerable time.
Reports from consumer complaint channels describe a range of deceptive practices. In some cases, individuals receive an initial estimate that changes once belongings are loaded onto a truck, leaving them pressured into paying more. Others have described paying a deposit to secure a moving date only to have the movers never arrive. Hidden fees and unexpected charges also appear frequently in scam reports.
To reduce the risk of being defrauded, consumer advocates emphasize the importance of thoroughly researching moving companies before signing a contract. Official resources such as the Better Business Bureau website allow people to review company ratings and read past experiences from other customers. Checking whether a company is properly licensed and insured is also a key step, particularly for interstate moves that require registration with federal regulators.
Certain warning signs can indicate that a moving business may not be legitimate. A quote that appears unusually low, a lack of a physical address, missing registration or insurance information, and websites riddled with poor grammar are potential indicators of trouble. Movers who arrive in unmarked rental trucks or those who discourage written contracts also raise concern.
In addition to spotting red flags, there are proactive measures that can help protect both possessions and finances. Securing everything in writing, including quotes and terms, reduces the risk of unexpected charges. Reliable movers typically provide written documentation of services and estimates based on the weight of belongings. Insurance coverage is also important, as standard policies may not fully cover high-value items unless additional protection is purchased.
Safeguarding valuables is another crucial step. Important documents, jewelry, cash, and personal mementos should not travel with movers but should instead remain with the owner or be shipped separately with tracking and insurance. Maintaining a detailed inventory of belongings, labeling boxes, and noting contents helps track items during transit.
Beyond financial loss, moving scams can also place individuals at risk of identity theft. Fraudulent operators may request Social Security numbers, banking information, or photocopies of identification under the pretense of processing insurance or confirming a reservation. Once this data is in the wrong hands, it can be used long after the move to open accounts, commit fraud, or cause lasting damage to a person’s financial security. Consumers are advised to be extremely cautious about what personal information they provide to moving companies and to question any requests that seem unnecessary for the transaction.
When moving across state lines, consumers should verify a company’s federal identification number through the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration. These checks provide reassurance that the mover has met regulatory requirements and can be held accountable if issues arise.
As moving season peaks, the reminder is clear. Taking the time to investigate, document, and safeguard can prevent costly and stressful outcomes when entrusting personal belongings to a moving service.
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