The Gift Card Drain Scam: How Thieves Empty Holiday Balances Before You Even Use Them
By Greg Collier
It’s December, which means two things are guaranteed:
(1) America is collectively stress-shopping.
(2) Scammers are licking their chops because nothing moves faster than a holiday gift card.
This year’s big scam making the rounds? Gift card draining, a fraud so simple and so widespread that major retailers are quietly scrambling behind the scenes. And yes, your unopened card is at risk before you even wrap it.
Below we’ll discuss how the scam works, what the red flags look like, and how to avoid being the unlucky person giving someone a $0 stocking stuffer.
What’s Going On
Criminals are draining the balances of gift cards before the legitimate buyer even activates them.
They do it by physically tampering with cards on the rack, copying the numbers, resealing the packaging, and then waiting for you to pick up the sabotaged card and load money onto it. The moment it’s activated at the register, thieves pounce with automated scripts that vacuum the balance.
Some variants don’t even require touching the card. Scammers buy bot-scraped card numbers on platforms like Telegram and continuously test combinations against retailer websites or compromise the retailer’s own app. No matter the method, the result is the same. You think you bought a gift. The scammer thinks you made a donation.
How the Scam Works
1. The Physical Swap
- Scammers hit major retailers that stock racks of gift cards (Target, Walmart, Best Buy, grocery chains).
- They peel open or slice the packaging, record the card number and security code, then reseal it with glue or shrink wrap.
- You buy it, activate it, and within seconds the balance is transferred or spent online.
2. The Barcode Replacement Trick
- Thieves print fake barcodes and stick them over the real ones.
- When you buy it, you think you’re loading money onto the card you picked, but the cash goes straight to the scammer’s card instead.
3. Automated Draining Bots
- After numbers are stolen, they’re fed into scripts that check activation status every few seconds.
- As soon as your card goes live, the bot fires off a purchase at the linked retailer (usually digital goods so they can flip them instantly).
4. Account Compromise Variant
- If you store gift cards in a retailer account (looking at you, app-based Starbucks, Target, and Amazon users), scammers use credential-stuffing attacks to hijack your login.
- Once inside, draining balances takes seconds, often before you even get a push notification.
Why It Spikes During the Holidays
- Volume: Retailers move tens of millions of gift cards in December. More cards = more camouflage.
- Rushed shoppers: People grab cards quickly without inspecting the packaging.
- Delayed discovery: The recipient typically doesn’t check the balance until Christmas, weeks after the theft, killing any chance of reimbursement.
- Bots scale effortlessly: Fraud rings can test, drain, and flip thousands of cards in minutes.
Scammers love anonymity, and nothing is more anonymous than a prepaid product with no buyer identity and no protection.
Red Flags
- Packaging looks resealed, wrinkled, or has extra glue.
- Scratch-off panel already scratched or replaced.
- Barcode sticker layered on top of another barcode.
- Numbers visible through tampered cardboard.
- The cashier has trouble scanning it.
- The balance reads $0 the first time the recipient checks it.
If your “gift” is suddenly worthless, that’s the scam hitting its final stage.
Quick Tip: If you see a gift card on an open rack that already has its silver scratch-off panel revealed, put it down like it’s radioactive. That card isn’t a gift; it’s a trap set for the next unwitting shopper.
How to Protect Yourself
When Buying:
- Choose cards stored behind the register, not from open racks.
- Inspect packaging—anything loose, torn, or resealed is a no-go.
- Pick cards with different designs behind them; scammers often tamper with batches at once.
- Avoid cards with visible PINs or scratched panels.
When Gifting:
- Keep the receipt—it proves activation and helps if you need reimbursement.
- Have the recipient check the balance immediately, not weeks later.
- Register the card online if possible; some retailers let you lock or freeze the balance.
When Storing Gift Cards in Retail Apps:
- Use unique passwords and multi-factor authentication.
- Watch for notifications about transfers or purchases you didn’t make.
- Delete old saved cards or disable auto-reload if you don’t need it.
Final Thoughts
Gift card draining works because it weaponizes three things retailers can’t fix with a patch:
- Human holiday rush
- Physical access to merchandise
- Consumers who don’t check balances until it’s too late
Scammers know this and exploit it at scale.
So if you’re buying gift cards this season, slow down, inspect your cards, keep your receipts, and assume that anything in an open rack might already have been touched by someone with a glue bottle and a Telegram bot.
Happy holidays, and may your gift cards remain yours.
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